LTE Developer

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

Job Description for Customer Support Executive (Voice & Non-Voice)

Job Profile: Customer Support Executive (Voice & Non-Voice)

Position: Customer Support – Voice & Non-Voice Process

Location: Bangalore

Job Mode: Work From Office

Notice Period: Immediate Joiners Preferred

Shifts: Rotational shifts

Compensation: ₹20,000–₹28,000 CTC

Job Description

We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.

Job Responsibilities

• Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
• Provide timely and accurate support, address customer concerns, and ensure satisfaction.
• Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
• Record and update customer interactions in the CRM system accurately.
• Adhere to company policies, attendance, and quality standards while working in rotational shifts.

Eligibility Criteria

• Education: Graduate in any discipline.
• Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
• Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
• Languages: Proficiency in English and Hindi or a South Indian language.
• Availability: Immediate joiners preferred.
• Work Schedule: 6 days a week, 1 day rotational off.

 Experience in Core Java, Spring Boot. 

• Experience in microservices. 

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 

• Good knowledge of multi-threading 

• Basic working knowledge of Unix/Linux 

• Excellent problem solving and coding skills in Java 

• Strong interpersonal, communication and analytical skills. 

• Should be able to express their design ideas and thoughts

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

ROLES & RESPONSIBILITIES:

• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.

• A thorough study of the existing product list and their materials is required.

• Management of front desk operations & point of sales

• Receive and respond to customer enquiries as required

• Acquire a thorough understanding of Key customer needs and requirements

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Engagement in Strategic Planning of Sales and BD

• Setting up meetings with the prospective clients

• Presenting product/ service demonstrations to the client

• Establishing new business links

• Seek new opportunities through networking, cold calling, and social media channels

• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product

• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation

• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)

• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.

• Ensure all client records are well maintained, accurate and current.

• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.

• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.

• Communicate sales with accounts department and OM at all times.

• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending

• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time

• Delivery confirmation email: All necessary information to be gathered from client (As per draft)

> Billing details (Name, address, GST no)

> Shipping details (Name, address, contact person who will receive the consignment)

> Information for Unloading of material

> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase

> Floor no / number of flights for stairway

> Availability of service elevator OR Availability of Passenger elevator

> Width of Staircase. Furniture placement guidance / actual space for to keep material.

> Update Client for scheduled timings and any other important communication.

> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.

Post Delivery:

• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.

• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.

• After Sales Service: Thank you email - stating Warranty details

• Assembly Booklet and arrange a video call for assembly assistance, if required.

• Returns & Damages.

• Resolve any complaints, additional requirements post delivery

of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.

• Maintaining files and filing system

• Completion of administrative tasks as assigned by Office Manager

• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Take feedback from customers and share it with support teams

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

• Liaise with other managers to plan future development and strategies for the overall growth of the company.

What your day job looks like at GroupM:

• Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
• Support the training and growth of your team
• Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
• Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
• Serve as point of escalation for your team and take ownership of resolving any issue
• Provide career development and coaching for your team
• Line manage 2-5 direct reports
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
• Present strong and effective communication across all levels

What you’ll bring:

• You are proficient in English
• You have 5+ year experience of planning and managing retail Search campaigns
• You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
• You have expertise of handling online portal sellers on multi-channel, multi-platform model
• You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
• You possess strong analytical skills and a natural affinity for numbers to optimize for results
• You can examine raw data, draw conclusions and develop actionable recommendations as needed
• You have experience maintaining quality standards at scale
• You have experience providing service to local teams from a centralized location
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
• You have excellent communication skills, both verbal and written
• You are proficient in Microsoft Excel and Google Sheets

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.

Responsibilities:

Independent front- and backend implementation of business functionalities, defined as user stories by the customer, considering the cost-value ratio and maintenance effort for the customer 

Implementation of user stories and incidents, including concept, implementation (including automated unit tests), and communication with the customer within the agile development process.

Database activities such as creation or modification of database schema as well as implementation of database access, queries, and data modification 

Interface realization based on standard principles like REST or SOAP

Implementation of given Identity and Access Management Patterns for securing the application

Analysis and resolution of issues (3rd Level Support).

Documentation of the implementation.

Consultancy in technical and business topics within the applications.

Usage of selected tools for implementation, testing, rollout, and support.

Participation in regular meetings with the client to track the status of assigned tasks.

Requirements:

Experience with JEE technologies such as JPA, EJB, CDI, JAAS, and SAML.

Experience in technology related to JEE, like Maven.

Proficiency in HTML5, CSS, Angular, and Bootstrap.

Strong knowledge of SQL.

Experience with web services (SOAP, REST, JSON).

Skills & Requirements

JEE, JPA, EJB, CDI, JAAS, SAML, Maven, HTML5, CSS, Angular, Bootstrap, SQL, SOAP, REST, JSON, Database schema design, Unit testing, Agile development, Identity and Access Management (IAM), Troubleshooting, Documentation, Third-level support.

Link to apply- https://tally.so/r/w8RpLk

About Us

At GreenStitch, we are on a mission to revolutionise the fashion and textile industry through cutting-edge climate-tech solutions. We are looking for a highly skilled Data Scientist-I with expertise in NLP and Deep Learning to drive innovation in our data-driven applications. This role requires a strong foundation in AI/ML, deep learning, and software engineering to develop impactful solutions aligned with our sustainability and business objectives.

The ideal candidate demonstrates up-to-date expertise in Deep Learning and NLP and applies it to the development, execution, and improvement of applications. This role involves supporting and aligning efforts to meet both customer and business needs.

You will play a key role in building strong relationships with stakeholders, identifying business challenges, and implementing AI-driven solutions. You should be adaptable to competing demands, organisational changes, and new responsibilities while upholding GreenStitch’s mission, values, and ethical standards.

What You’ll Do:

• AI-Powered Applications: Build and deploy AI-driven applications leveraging Generative AI and NLP to enhance user experience and operational efficiency.
• Model Development: Design and implement deep learning models and machine learning pipelines to solve complex business challenges.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and business teams to identify AI/ML opportunities.
• Innovation & Experimentation: Stay up-to-date with the latest AI/ML advancements, rapidly prototype solutions, and iterate on ideas for continuous improvement.
• Scalability & Optimisation: Optimise AI models for performance, scalability, and real-world impact, ensuring production readiness.
• Knowledge Sharing & Thought Leadership: Contribute to publications, patents, and technical forums; represent GreenStitch in industry and academic discussions.
• Compliance & Ethics: Model compliance with company policies and ensure AI solutions align with ethical standards and sustainability goals.
• Communication: Translate complex AI/ML concepts into clear, actionable insights for business stakeholders.

What You’ll Bring:

• Education: Bachelors/Master’s degree in Data Science, Computer Science, AI, or a related field.
• Experience: 1-3 years of hands-on experience in AI/ML, NLP, and Deep Learning.
• Technical Expertise: Strong knowledge of transformer-based models (GPT, BERT, etc.), deep learning frameworks (TensorFlow, PyTorch), and cloud platforms (Azure, AWS, GCP).
• Software Development: Experience in Python, Java, or similar languages, and familiarity with MLOps tools.
• Problem-Solving: Ability to apply AI/ML techniques to real-world challenges with a data-driven approach.
• Growth Mindset: Passion for continuous learning and innovation in AI and climate-tech applications.
• Collaboration & Communication: Strong ability to work with cross-functional teams, communicate complex ideas, and drive AI adoption.

Why GreenStitch?

GreenStitch is at the forefront of climate-tech innovation, helping businesses in the fashion and textile industry reduce their environmental footprint. By joining us, you will:

• Work on high-impact AI projects that contribute to sustainability and decarbonisation.
• Be part of a dynamic and collaborative team committed to making a difference.
• Enjoy a flexible, hybrid work model that supports professional growth and work-life balance.
• Receive competitive compensation and benefits, including healthcare, parental leave, and learning opportunities.

Location: Bangalore(India)

Employment Type: Full Time, Permanent

Industry Type: Climate-Tech / Fashion-Tech

Department: Data Science & Machine Learning

Join us in shaping the future of sustainable fashion with cutting-edge AI solutions! 🚀

Job Summary

The Junior Business Development Executive will support the sales and

marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement.We are looking for BBA & MBA Marketing fresher candidates.

Key Responsibilities

1.

Lead Generation: Identify and qualify new business opportunities

through cold calling, networking, and social media.

2.

Client Outreach: Assist in the development and execution of outreach

strategies to attract new clients.

3.

Market Research: Conduct research to identify new markets and

customer needs.

4.

Presentations: Prepare and deliver presentations on software services to

potential clients.

5.

Sales Support: Support senior business developers in negotiating deals

and closing sales.

6.

CRM Management: Maintain client and potential client information within

the company CRM.

7.

Feedback Analysis: Collect feedback from clients and the market to

assist in product and service improvement initiatives.

8.

Reporting: Assist with the preparation of reports on business

development activities.