Senior IT Support Specialist

About the Company

Axiamatic is the AI-native control plane for enterprise transformation. Large transformation programs — ERP migrations, CRM rollouts, enterprise-wide operating model changes — have for decades exceeded what any human team can coordinate. Roughly 70% of these multi-year, multi-hundred-million-dollar initiatives fall short of expectations. Misalignments and drift build up quietly, and by the time they surface, the cost is already in.

We're changing that. Axiamatic builds a Living Context Graph — a continuously updated digital twin of a customer's transformation, ingesting structured and unstructured signals from 250+ enterprise systems (SAP, Oracle, Dynamics 365, Salesforce, ServiceNow, Jira, Azure DevOps, Teams, Slack, and more). On top of it, our Transformation Agents detect translation loss, cross-stream drift, and change resistance as they form, and our Playbooks route remediation to the right stakeholder in the tools they already use.

We came out of stealth in March 2026 with $54M from Greylock and Bessemer. Our founders Rajiv Gupta and Kaushik Narayan have done this before — most recently at Skyhigh Networks (acquired by McAfee), where they defined the Cloud Access Security Broker category that Gartner once named the fastest-growing in cybersecurity. Rajiv previously co-founded Confluent Software (Oracle) and Securent (Cisco). Our early customers include the Heico Company and Marmon (a Berkshire Hathaway subsidiary), and we're working with the world's largest systems integrators.

About the Role

You'll be one of the early product managers at Axiamatic, owning a major area of our platform end-to-end and working with our product and engineering leadership, SMEs, and our customers.

This is a rare 0→1 + scale role: the product is in market with reference customers, the platform is real, and the category is wide open.

You'll define how some of the world's most consequential transformation programs are run — what signals we capture, what risks our agents detect, and how guidance reaches executives, PMOs, and change leaders in the flow of their work.

What You'll Do

• Own a major product area end-to-end — strategy, roadmap, execution, and enablement.
• Live with our customers and design partners. Sit in on transformation steering committees, ride along with SI delivery teams, and bring the texture of the work back to engineering and design.
• Drive 0→1 and 1→N in parallel. Take new concepts from problem definition through alpha, beta, and GA while continuing to harden what's already in production at Fortune 500 customers.
• Partner deeply with engineering. Work with engineering scrums to prioritise sprints, groom stories, and make sharp trade-offs across scope, quality, and time. Translate ambiguous customer signals into crisp product specs.
• Shape the Agentic experience. Define how Transformation Agents, the Living Context Graph, and Playbooks come together for executives, PMO leaders, and OCM teams.
• Define and own metrics. Instrument the product, set the bar for adoption and outcomes, and use data to refine the roadmap.
• Be a voice of the company externally. Write blogs, present at customer briefings and partner events, and help shape how the market understands the category we're building.

Requirements

• 5–7 years in product management, with meaningful time at enterprise B2B SaaS companies. Bonus if you've worked on AI/ML and agentic systems.
• A track record of owning a product from inception to launch.
• Strong technical instincts. You don't need to be an engineer, but you should be able to reason about LLM-powered features, distributed systems, data pipelines, and integration architectures, and hold your own in technical tradeoff conversations.
• Customer obsession. You discern signal from noise across customer conversations, market feedback, and product telemetry — and you let data refine your intuition rather than replace it.
• Excellent communication. You write clearly, present confidently to executives, and are equally comfortable in a customer war room, a sprint review, and a partner kickoff.
• Bias for action and comfort with ambiguity. Early-stage pace, continuous iteration, and shipping under uncertainty energize you.
• Lead by example. Humble, low-ego, intellectually honest, and genuinely curious. You raise the bar for the people around you.

Even Better

• Experience building or shipping LLM- or agent-powered products in production.
• Background as an engineer, consultant, or transformation practitioner before becoming a PM.
• Familiarity with the enterprise integration landscape (SAP, Jira, ServiceNow, Salesforce, Workday, Azure DevOps, SharePoint).

WordPress & WooCommerce Developer – Job Roles

1️⃣ Website Design & Development

WordPress installation and setup

Theme installation and customization

Elementor / Elementor Pro page design

WP Editor content editing

Creating Pages and Posts

Header, Footer and Menu design

Service pages design

Contact form creation

Image gallery creation

Video / YouTube embedding

Google Map adding

Social media links integration

WhatsApp button and Call button integration

Popup creation

Offer banners and promotions design

2️⃣ WooCommerce E-commerce Management

WooCommerce installation and configuration

Product upload and category setup

Coupon creation and management

Order handling and management

Shipping setup

Payment gateway integration (Razorpay, Stripe, PayPal etc.)

3️⃣ SEO & Website Optimization

Yoast SEO plugin setup

SEO Meta title & description

Keyword / hashtag optimization

Yoast SEO analysis

Google Search Console integration

Bing Webmaster Tools setup

XML Sitemap creation and submission

Basic on-page SEO optimization

4️⃣ Hosting, Domain & Server Management

cPanel hosting management

Windows Plesk hosting usage

Domain registration

DNS management

MX record update

Cloudflare setup and management

IP management

SSL installation

MySQL database management

5️⃣ Website Maintenance & Fixing

Fixing layout issues

Error fixing (500 / 404 / plugin errors)

Hacking issue fixing and security

WordPress login security / hide login

Website speed optimization

Mobile responsive fixing

Construction / Coming Soon page design

6️⃣ Theme & Demo Setup

Envato / ThemeForest theme usage

Demo data import

Template kit installation and editing

✅ Main Responsibility:

Design, develop, manage, secure, and maintain WordPress & WooCommerce websites with full SEO, hosting, and e-commerce functionality.

Main tasks

• Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
• Analysis and sustainable troubleshooting of system failures
• Support in the area of information and IT security
• Maintenance and further development of IT infrastructure in the field of container infrastructure and orchestration as well as on-premise hardware
• Creating system installation documentation

Qualification profile

• Successfully completed training or studies in the field of IT
• Experience in operating on-premise, public, and private cloud solutions
• Young professionals are welcome
• Good English skills
• Knowledge in the following areas
• Citrix Virtual Apps and Desktops
• Citrix ADC VPX
• Virtualization (VMware)

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications

Profile: Java developer (2-4 years) - Noida

MUST Have: Core Java, data structure

NP: Immediate to 30 Days

Salary : Upto 9 LPA

MUST Haves: Java 1.8, Core Java, Data structure

Requirements:

• Java 1.8 version with Collections, Multithreading working knowledge –(Mandatory)
• Data Structures, BPM-Alfresco & Groovy 

We are looking for a Senior Database Developer to provide a senior-level contribution to design, develop and implement critical business enterprise applications for marketing systems 

1. Play a lead role in developing, deploying and managing our databases (Oracle, My SQL and Mongo) on Public Clouds.
2. Design and develop PL/SQL processes to perform complex ETL processes. 
3. Develop UNIX and Perl scripts for data auditing and automation. 
4. Responsible for database builds and change requests.
5. Holistically define the overall reference architecture and manage its overall implementation in the production systems.
6. Identify architecture gaps that can improve availability, performance and security for both productions systems and database systems and works towards resolving those issues.
7. Work closely with Engineering, Architecture, Business and Operations teams to provide necessary and continuous feedback.

1. Automate all the manual steps for the database platform.
2. Deliver solutions for access management, availability, security, replication and patching.
3. Troubleshoot application database performance issues.
4. Participate in daily huddles (30 min.) to collaborate with onshore and offshore teams.

Qualifications: 

1. 5+ years of experience in database development.
2. Bachelor’s degree in Computer Science, Computer Engineering, Math, or similar.
3. Experience using ETL tools (Talend or Ab Initio a plus).
4. Experience with relational database programming, processing and tuning (Oracle, PL/SQL, My SQL, MS SQL Server, SQL, TSQL).
5. Familiarity with BI tools (Cognos, Tableau, etc.).
6. Experience with Cloud technology (AWS, etc.).
7. Agile or Waterfall methodology experience preferred.
8. Experience with API integration.
9. Advanced software development and scripting skills for use in automation and interfacing with databases.
10. Knowledge of software development lifecycles and methodologies.
11. Knowledge of developing procedures, packages and functions in a DW environment.
12. Knowledge of UNIX, Linux and Service Oriented Architecture (SOA).
13. Ability to multi-task, to work under pressure, and think analytically.
14. Ability to work with minimal supervision and meet deadlines.
15. Ability to write technical specifications and documents.
16. Ability to communicate effectively with individuals at all levels in the company and with various business contacts outside of the company in an articulate, professional manner.
17. Knowledge of CDP, CRM, MDM and Business Intelligence is a plus.
18. Flexible work hours.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.