Senior IT Support Specialist
at MTX
4 - 9 yrs
₹5L - ₹15L / yr
Hyderabad
Skills
Red Hat Linux
Linux/Unix
Network Management
Cisco Certified Network Associate (CCNA)
Routing & Switching
Responsibilities:
- System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
- Deploy, Install, Configure and administer Linux Systems and Servers
- End-user support and troubleshoot technical issues
- IT Asset and device assignments, management, and maintenance
- G-Suite Administration
- Configure and provide Biometric and HID access
- Maintain licenses for all MTX Applications
- Interact with employees globally at the technical level, as required
- Perform Regular Audits of IT Assets and Applications
- Ability to configure and scale IT systems and networks for a rapidly growing organization
- Assist with hardware and software issues
- Assist in defining and documenting best practices and support procedures
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
What you will bring:
- 4-7 Yrs experience in IT support and system administration
- Experience in network administration and Cisco Meraki
- Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
- Experience with Linux Server deployment and Administration
- Advanced knowledge of Ubuntu is a must
- Experience in tools like Jenkins, Docker, etc.
- Advanced knowledge of Windows, macOS
- Cisco CCNA Certification is a big plus
- Experience in Cybersecurity is good to have
- Experience working with G-Suite Administration is good to have
- Experience working with Biometric and HID access is good to have
- Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
- Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable.
- Key soft skills like -
- Flexible with multifaceted tasks and a team player
- High-level problem-solving
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Exceptional written and verbal communication skills
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Shubham Vishwakarma
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