Senior IT Support Specialist at MTX · Hyderabad · 4 - 9 years · ₹5L - ₹15L / yr · Profitable · Posted 12 Jul 2022
Responsibilities:
- System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
- Deploy, Install, Configure and administer Linux Systems and Servers
- End-user support and troubleshoot technical issues
- IT Asset and device assignments, management, and maintenance
- G-Suite Administration
- Configure and provide Biometric and HID access
- Maintain licenses for all MTX Applications
- Interact with employees globally at the technical level, as required
- Perform Regular Audits of IT Assets and Applications
- Ability to configure and scale IT systems and networks for a rapidly growing organization
- Assist with hardware and software issues
- Assist in defining and documenting best practices and support procedures
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
What you will bring:
- 4-7 Yrs experience in IT support and system administration
- Experience in network administration and Cisco Meraki
- Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
- Experience with Linux Server deployment and Administration
- Advanced knowledge of Ubuntu is a must
- Experience in tools like Jenkins, Docker, etc.
- Advanced knowledge of Windows, macOS
- Cisco CCNA Certification is a big plus
- Experience in Cybersecurity is good to have
- Experience working with G-Suite Administration is good to have
- Experience working with Biometric and HID access is good to have
- Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
- Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable.
- Key soft skills like -
- Flexible with multifaceted tasks and a team player
- High-level problem-solving
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Exceptional written and verbal communication skills
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
IT trouble support for Desktop/Laptop & workstation
✓ Server Hardware installation & OS installation for Servers
✓ AD/ADC creation with Policies for AD users across organisations as required
✓ L1/L2/L3 Network Security configuration and Policy management
✓ LAN/WAN management & Policy Firewall management
✓ VPN/P2P Management with network switches internal or different locations
✓ Antivirus and End point security Management
✓ Data Backup with Cloud or installation on NAS/SAN
✓ Virtual M/C (VPS) creation & management on premise or Cloud Server
✓ Backup & Restoration of Data & Files for Backup Data
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon