Responsibilities:
- System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
- Deploy, Install, Configure and administer Linux Systems and Servers
- End-user support and troubleshoot technical issues
- IT Asset and device assignments, management, and maintenance
- G-Suite Administration
- Configure and provide Biometric and HID access
- Maintain licenses for all MTX Applications
- Interact with employees globally at the technical level, as required
- Perform Regular Audits of IT Assets and Applications
- Ability to configure and scale IT systems and networks for a rapidly growing organization
- Assist with hardware and software issues
- Assist in defining and documenting best practices and support procedures
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above
What you will bring:
- 4-7 Yrs experience in IT support and system administration
- Experience in network administration and Cisco Meraki
- Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
- Experience with Linux Server deployment and Administration
- Advanced knowledge of Ubuntu is a must
- Experience in tools like Jenkins, Docker, etc.
- Advanced knowledge of Windows, macOS
- Cisco CCNA Certification is a big plus
- Experience in Cybersecurity is good to have
- Experience working with G-Suite Administration is good to have
- Experience working with Biometric and HID access is good to have
- Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
- Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable.
- Key soft skills like -
- Flexible with multifaceted tasks and a team player
- High-level problem-solving
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Exceptional written and verbal communication skills
About MTX
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Strong in Basic C++, STL, Linux
OOPs, Exception Handling
Design Pattern and Solid principles, concepts related to UML representation
• Solution, design, and architecture concepts
• Knowledge on Pointers and smart Pointers.
• IO streams, Files and Streams and Lambda Expressions in C++ added advantage.
• Features of C++17 and usage of STL in C++ is added advantage.
• Templates in C++.
Communication skill, Attitude, learnability
• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable
Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Developing drivers and middleware for mobile and wearable computing on cutting edge new hardware components.
- Optimizing constrained environments of low power mobile devices by writing excellent C/ C++ solutions.
- Collaborating with our business development team, providing support in customer communication and other additional service inquiries, sales leads and sales support.
- Designing new features / hardware introduction
- Implementing and testing software according to design
- Creating tools to automate processes
- Specifying requirements for new/legacy functionality
- Defining feature design and system architecture
- Supporting feature and maintenance teams
- Closely cooperating with development teams
- Closely cooperating with Product Technology Area members (Product Owners, Technical - Specialist, Architect, Subject Matter Experts)
What you need to have:
- BE – CS/ ECE, MS, ME, MTech
- Very Strong C/ C++ experience in an embedded environment
- Expertise in Python Framework
- Good working experience in Unix / Linux operating system
- Must have good knowledge of Bluetooth, BLE, Wi-Fi standards
- Candidates having experience in developing Hearables (TWS, Neckband, headphones) and IoT systems are preferred
- Good knowledge of SDLC,SQA
Job Responsibilities:
This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems.
- Managing the Linux Infrastructure and web technologies
- Patching and upgrades of Redhat Linux OS and server firmware.
- General Redhat Linux system administration and networking.
iii. Troubleshooting and Issue Resolution of OS and network stack incidents.
iv. Configurations management using puppet and version control.
v. Systems monitoring and availability.
vi. Web applications and application routing.
vii. Web-site infrastructure, content delivery, and security. - Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems.
3. Create a run book of operational processes and follow a support matrix of products.
4. Ensuring Internal Handovers are completed, and all OS documentation is updated.
5. Troubleshoot system issues, plan for future capacity, and monitor systems performance.
6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards.
7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible.
8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements.
9. The role includes participating in a team Rota to provide out-of-hours support.
Person Specification:
Ability / Expertise
This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques.
We are looking for someone with the right attitude: -
Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment.
• Pragmatic approach to balancing different work priorities such as incidents, requests and
Page Break troubleshooting.
- Can do/Proactive in improving the environments around them.
• Sets the desired goal and the plans to achieve it.
• Proud of their achievements and keen to improve further.
This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values:
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum
• Lead the way: innovative and resilient, strong learning agility and curiosity
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable
The successful candidate will be able to relate to the statements above and give examples that back them up. We believe that previous achievements signpost a good fit at IG.
Qualifications
Essential:
• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure.
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate.
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation.
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so.
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc).
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life.
Software Engineer(Layer 2/Layer 3)
Location : Gurgaon (WFH currently)
Experience/ Skills Required : 5 to 10 years
To be successful in this role you should be well versed with the concepts of networking and comfortable in C programming in a linux environment for embedded software. As we use Linux, experience with this operating system is a mandatory requirement, knowledge and experience on OpenWrt is a bonus. Working experience with router software development for layer 3 and layer 4 features.
Domain knowledge required: IPv4, TCP/UDP, IPv6, NAT, Firewall (iptables), DHCPv4, DHCPv6, IPv6 prefix delegation, Port forwarding, Source based routing, Policy based routing, L3 QoS, IGMP proxy, IPv6 MLD snooping, DNS, DNS proxy. Knowledge on VoIP is a bonus.
Management methods: TR069, SNMPv2, CLI.
Operating system: Linux, OpenWrt
Programming languages: C(must have), Python
Working for us means having a healthy interest in Software but most of all, you like to work in a team. You like to take initiative and have the “just do it” approach. Having the right mentality and attitude are more important for us than a degree. Dedication, investigation and responsibility are keywords for us. Preferred years of experience in industry/technology: 5-10 years.
Role:
As a Software Engineer you develop new software features and solutions for our fibre connectivity product portfolio. The position offers a wide range of possibilities to work with everything from low-level Linux drivers to high-level applications. You develop for various protocols and HW interfaces, often in complex network scenarios in combination with customer specific requirements. The team is responsible for all SW development for existing and new Home Gateways. This means development of Linux drivers, network functionality, remote Management (TR-069) and VoIP application (sipapp). The development is mainly done in C and in Linux environment, knowledge in Python is an add-on. Products and development are realized in Agile.
The Senior Software Engineer works with an experienced cross-functional team to deliver innovative wireless communication security products. They will utilize real world knowledge and a disciplined approach to product development, and adapt readily - Time-To-Market demands, ensuring product quality and timely delivery in a highly dynamic market environment.
ESSENTIAL FUNCTIONS :
- Design and deliver server platform based software products from conceptual stages to production delivery.
- Work independently on all phases of server centric software development including specification, architecture design, rapid prototyping, efficient coding, integration, debug and unit testing. Support UL and EN regulatory compliance
- Work collaboratively and effectively as part of a small team on fast paced projects that have tight deadlines.
- Support manufacturing life cycle for new products from NPI to production run and incremental software release of functionality.
- Lead, train, and mentor junior engineers
- Document and present design requirements to staff
- Possess a demonstrated ability to communicate with customers via email and phone
REQUIRED SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY :
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.
- Must be an excellent SW developer. We expect experience developing software C/C++ in Linux and Perl. Other scripting languages is a plus (i.e. Python).
- Strong experience with SQL, Database design (MySQL a plus)
- Experience with Network Security Administration and understanding of the full SDLC.
- Experience with Multithread, Socket connection, OpenVPN server setup, OpenSSL, Certificate, Encryption, and TCP/IP troubleshooting.
- Experience with Testing tools, virtualizing servers, and using source control (SVN a plus).
- Experience with Linux development infrastructure, tool chain and build environment (Jenkins a plus).
- Experience developing both Linux application software; installing Linux software and configuring Linux systems.
- Experience with Application server remote update, and Apache Server authentication.
- Proven record of designing and delivering complex networking products from inception to production delivery.
- Previous experience developing quality software for commercial products.
- Experience with communication systems involving wireless, radio, security and mesh networking technologies is a plus.
Experience with OSI networking protocols and applications is a plus.
- Experience with system development tools, including Source-Level Debuggers, Protocol Analyzers (Wireshark), Code Analysis tools, etc.
- Experience with any of the following is nice to have: Apache Server, GPIO, TCL/Tk, BACnet, Cloud server setup, and WebGUI design (javascript and jQuery a plus).