Senior IT Support Specialist

Role & Responsibilities

As the Head of RevOps, you will lead key areas of the Revenue/Sales Operations function, polishing the 0 to 1 process while gearing up for the 1 to 100 journey, building and leading your own team, and compensation planning. In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you’re someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You’re at the right place.

Key Responsibilities-

CRM & Data Management:

• Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.
• Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.
• Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics:

• Develop dashboards and reports using Power BI, Tableau, Looker Studio, and Excel to track pipeline health, conversion rates, and revenue trends.
• Ensure accurate revenue forecasting and deal tracking.
• Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.
• Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation:

• Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.
• Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions
• Drive CRM Adoption across teams
• Implement effective sales compensation plans

Tech Stack Management:

• Manage and optimize the tech stack, such as Hubspot, Outplay, Clay, Avoma, n8n, while experimenting with new AI tools out there!
• Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration:

• Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.
• Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate

• Strong RevOps / Revenue Operations Lead Profiles (B2B SaaS Only).
• Mandatory (Experience 1) – Must have minimum 3+ years experience in RevOps / Sales Operations / Revenue Operations roles.
• Mandatory (Experience 2) – Must have minimum 2+ years of hands-on CRM experience, including at least 6 months of active HubSpot CRM usage (workflow automation, reporting, integrations, data hygiene).
• Mandatory (Experience 3) – Must have strong analytics and data management experience, including hands-on work with SQL, Excel, and BI tools (Tableau / Looker / Power BI / Looker Studio).
• Mandatory (Experience 4) – Must have proven experience in Revenue / Sales process optimization, automation, CRM adoption, and data governance best practices.
• Mandatory (Experience 5) – Must have exposure to GTM operations and 0–1 or 1–10 journey building experience (process setup in early-stage or fast-growing environments).
• Mandatory (Experience 6) – Must have experience managing or mentoring minimum 1–2 team members OR clear ownership of cross-functional RevOps initiatives.
• Mandatory (Tools) – Must have worked with RevOps tools such as HubSpot, sales engagement tools (e.g., Outplay), automation tools (e.g., n8n), enrichment tools (e.g., Clay), call intelligence tools (e.g., Avoma) or similar ecosystem tools.
• Mandatory (Company) – Must have experience in B2B SaaS companies only (early stage Startups / product-based preferred).
• Mandatory (Background) – Must have a technical education background (B.E/B.Tech/Engineering/Tech degree) OR strong demonstrated analytical/technical capability reflected in career progression.
• Preferred (Experience) – MBA or strong business exposure (compensation planning, revenue strategy, stakeholder management).

Role: Business Development Executive

Location: Kolkata | Work Days: Mon–Sat

Experience: 6+ Months | Salary: Up to 4 LPA (Incl. Incentives)

Qualification: Graduate

About the Role:

B2C inside sales role at Study Buddy (EdTech) focused on handling inbound leads, consultations, and conversions.

Key Responsibilities:

• Engage with student/parent leads and conduct sales calls
• Pitch services, follow up, and close deals
• Manage sales funnel and update CRM
• Coordinate with internal teams for onboarding

Ideal Candidate:

• 0.6–2 years in inside sales/telesales
• Strong communication & target-driven
• Quick learner, comfortable in a fast-paced environment

Growth & Benefits:

Incentives, fast career growth, leadership exposure, Team Lead opportunity (6–12 months).

Java Developer (6+ Years Experience)

We are looking for an experienced Java Developer to join our dynamic team for an exciting project with a leading client.

 Role Details:

 Location: Bangalore

 Key Requirements:

 6+ years of hands-on experience in Java development

 Strong expertise in Core Java, Spring Boot, Microservices

 Experience with REST APIs & backend development

 Good understanding of databases (SQL/NoSQL)

 Familiarity with Agile methodologies

Role: Cleo EDI Solution Architect / Sr EDI Developer

Location : Remote

Start Date – asap

This is a niche technology (Cleo EDI), which enables the integration of ERP with Transp. Mgt/Extended Supply Chain etc

Expertise in designing and developing end-to-end integration solutions, especially B2B integrations involving EDI (Electronic Data Interchange) and APIs.

Familiarity with Cleo Integration Cloud or similar EDI platforms.

Strong experience with Azure Integration Services, particularly:

• Azure Data Factory – for orchestrating data movement and transformation
• Azure Functions – for serverless compute tasks in integration pipelines
• Azure Logic Apps or Service Bus – for message handling and triggering workflows

Understanding of ETL/ELT processes and data mapping.

Solid grasp of EDI standards (e.g., X12, EDIFACT) and workflows.

Experience working with EDI developers and analysts to align business requirements with technical implementation.

Familiarity with Cleo EDI tools or similar platforms.

Develop and maintain EDI integrations using Cleo Integration Cloud (CIC), Cleo Clarify, or similar Cleo solutions.

Create, test, and deploy EDI maps for transactions such as 850, 810, 856, etc., and other EDI/X12/EDIFACT documents.

Configure trading partner setups, including communication protocols (AS2, SFTP, FTP, HTTPS).

Monitor EDI transaction flows, identify errors, troubleshoot, and implement fixes.

Collaborate with business analysts, ERP teams, and external partners to gather and analyze EDI requirements.

Document EDI processes, mappings, and configurations for ongoing support and knowledge sharing.

Provide timely support for EDI-related incidents, ensuring minimal disruption to business operations.

Participate in EDI onboarding projects for new trading partners and customers.

• Need to have Experience from Insurance back-ground
• Need to have Renewal Experience - calling to the customers & agents & partners
• need to meet Partners or agents - Moveable
• Should have Experience in Out bound calls & convincing the customers
• Can Also pick Those candidates who calls the customers for conversions of New policies / insurance tele callers      

Responsibilities:

• Engage directly with customers to design, develop, and deploy AI enterprise applications on the 
• Become an expert in application design and development on the ; lead design and code reviews of end-to-end customer applications
• Perform enhancement, testing, and troubleshooting, of applications with and on behalf of customers
• Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs
• Write specifications, documentation, and user guides for customer applications

 Required Qualifications:

• Bachelor’s degree in a Science, Technology, Engineering or Math (STEM) field
• 3+ years professional experience in a customer-facing role building enterprise cloud software applications
• Solid understanding of cloud computing concepts
• Solid understanding of databases types and trade-offs
• Demonstrated proficiency in Java and/or similar programming languages
• Working knowledge of Agile software development methodology
• Strong analytical ability and problem-solving techniques
• Strong organizational skills with high attention to detail
• Excellent interpersonal skills with the ability to work effectively in a cross-functional team

 Preferred Qualifications:

• Bachelor’s degree in Computer Science or equivalent field; graduate degree in complimentary STEM or Business field
• Experience building and deploying AI-based enterprise applications
• Solid understanding of common machine learning techniques, applications, and trade-offs
• Demonstrated proficiency in javascript and/or similar programming language
• Domain expertise in one or more of the following industries: Aerospace, Financial Services, Healthcare, Industrial Manufacturing, Oil & Gas, Public Sector, Power & Utilities, Supply Chain, Telecommunications
• Proficiency in time series analysis, data cleansing, and data normalization

• Experience in open source technologies - Solr, Redis, Kafka
• Exposure to building & managing applications in Amazon Webservices (AWS)
• Experience in security, scalability & performance aspects of solution
• Critical Skills: 1. Java / J2EE, Spring, PostGreSQL 2. Nginx, Tomcat 3. Developing REST webservices