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Product Intern
About the Company
We are a fast-scaling startup on a mission to transform how large food orders are placed and experienced. From intimate family gatherings to large corporate events, we deliver seamless, scalable, and delightful catering solutions for groups of more than 10. We move fast, think bold, and build products that create real impact.
Role Overview
We’re looking for a Product Intern who wants to dive deep into product analytics, growth experimentation, and user-centric problem solving.
You’ll work closely with the Lead Product Manager, APMs, engineering team, and the Founders, gaining hands-on experience in digging into user data, fixing and validating tracking, and helping ship fast experiments and product improvements.
This role is ideal for someone who is analytical, curious, and ready to dive into the operational, data, and execution work that drives B2C product growth.
What You’ll Do
• Assist in defining tracking plans and validating events across Mixpanel/GA4/Amplitude.
• Support analysis of user funnels to identify friction points, drop-offs, and opportunities.
• Help run MVP experiments, from hypothesis to analysis.
• Build and maintain dashboards for growth metrics and contribute insights that impact the final product.
• Work with design, engineering, ops, and growth teams to support feature execution.
• Conduct user research, competitive analysis, and create lightweight documentation/PRDs.
• Participate in cross-functional teams and support execution across product initiatives.
What We’re Looking For
• Students from Tier-1 colleges (IIT, NIT, BITS, IIIT, top engineering/business schools preferred).
• Strong analytical mindset, good with numbers, Excel/Sheets; SQL exposure is a plus.
• Ability to clearly communicate ideas and back them with structured, data-backed insights.
• High ownership attitude, willing to pick up tasks and run independently.
• Curiosity, proactive learning, and a bias for action.
Why Join Us
• Work closely with the Founders & Lead Product Manager, rare exposure for an intern.
• Learn end-to-end product analytics, experimentation, and user understanding.
• See your work directly influence live product features and decisions.
• Fast-paced, mission-driven culture with real learning and real impact.
• Chance for a PPO based on performance, with the internship designed to make you an industry-ready Product Manager by the end of your tenure.
iOS App Development
Objective C
SwiftMandatory skills:
- Proficient with Objective-C and Swift depending on project requirements and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Familiarity with RESTful APIs to connect iOS applications to back-end services
Secondary Skills:
- Experience with offline storage, threading, and performance tuning
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple's design principles and interface guidelines
- Experience with Version Control System
- Experience with Bug Tracking
Added advantage if the candidate possess below skills.
- Knowledge of low-level C-based libraries is preferred
- Experience with performance and memory tuning with tools such as Instruments and Shark, depending on project needs Familiarity with cloud message APIs and push notifications
- Bluetooth communication, BLE
- Performance and Security related Concepts
We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.
As the successful candidate, you will be required to:
- Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
- Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
- Create user stories based on functional requirements gathered from business teams.
- Work with developers and support teams to resolve defects and environment issues
- Creating data and process workflows.
- Good communication and problem-solving skills.
- Engage and work closely with development team and stakeholders, including attending scrum meetings.
To be eligible for this role, you should possess the following:
- Bachelor’s or Engineering Degree in Computer Science or a related field.
- 4+ years of relevant experience as a Business Analyst.
- 2+ years of experience using JIRA and Confluence.
- Should have good communication and presentation skills with the ability to adapt to a range of audiences
- Must be self-driven, self-motivated with good soft skills.
- Must have good software engineering skills, thorough knowledge of SDLC, STLC.
- Excellent organizational and time management skills
- Quick learner and attention to detail
- Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
- Open for new challenges and learning and flexible to work and support the team as per the business need
- Understand and analyze Business, Functional, and technical requirements of the project
- Knowledge in using any of the bug tracking tool like Bugzilla/Jira
- 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
- Experienced in development using MATLAB Simulink, TargetLink, Stateflow
- Design and development of automotive feature/function software/
components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems - Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
- Participate in SW requirement generation, SW architecture, detailed design etc
Java
C++You have experience in tackling organization wide challenges which are complex initiative that span multiple teams and products. Strong bias for operational and engineering excellence. critical that your voice is heard in product and business decisions. You like to find patterns that can reuse across multiple stacks, and willingness to help organisations adopt newer technologies. You are a great communicator and you take care setting high benchmarks in technical design choices. You spend a lot of time on research and love to discuss pros/cons of all choices and helping others towards making careful decisions.
Responsibilities:
- You will participate in all aspects of our development and provide expertise on architecture decisions we'll need to make to solve organisational problems.
- Driving technical roadmaps for the organisation.
- Set the north star for all key technical metrics to monitor and set high standards.
- Identify and articulate current state architecture and clarity on final state architecture and build organisation level influence to drive this to conclusion.
- Coaching / mentoring folks across the organisation on various technologies.
- Improve the recruiting and hiring process.
- Thinks about culture and how to impact it.
- Build, develop and scale our platform that powers real estate agents, buyers and sellers.
- Become a domain expert on real estate technology and products and an empathetic partner to our customers.
- Inspire, recruit and mentor your engineering colleagues.
- Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring to drive. efficiencies.
Requirements:
- BS in CS or EE or equivalent.
- Proven track record working in top talent and high performance environments.
- Experience working on large scale systems in rapid growth environments.
- Experience with modern web frameworks (e. g. Go/React), distributed computing (e. g. Spark), public cloud platforms (e. g. AWS) and data pipelines
- Familiarity with containerisation, microservices architecture, continuous integration and delivery.
- Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
- 10+ years experience.
- Published Engineering blogs.
- Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
- External presentations in events.
Summary
Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
Responsibilities
- Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
- Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
- Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
- Be recognized as a technical & functional specialist in CPQ and Billing
- Optimization of solutions through an understanding of business needs and technology capabilities
- Pro-actively identify opportunities for automation, process & design improvements
- Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
- Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
- Oversight of multiple vendors involved with Salesforce configuration and development work
- Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
- Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
- Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
- Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
- Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Required Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
- 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
- 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
- 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform
- 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
- Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
- Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
- Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
- Experience with quote document generation and integration with DocuSign
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer Certifications
- Salesforce Certified CPQ Specialist
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
Develop comprehensive project/ product plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project/ product phases, from initial development through implementation
Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
Understand, research, and follow technology trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage.
Should be able to audit and govern those processes are being followed
Follow competitors and conduct capability analysis regularly.
Assess and address technical risks.
Understand and analyze data pipelines, algorithms, and automated systems.
Serve as a product evangelist and subject matter expert to the technical/developer community.
Define success criteria for testing and product acceptance.
Job Skills & Qualifications Required:
Bachelors degree in engineering, computer science or a related
Minimum 5-7 years management experience in the IT field, including development work and interactions with customers
Exposure to Azure, .Net or Open-source development stacks is must.
Handled large teams and understands team scaling.
Work with Engineering Leads, Client Partners to ensure overall deliverables are going smooth
Position: Technical Support Engineer
We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.
Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates
Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.
Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
React.js
Redux/Flux
JavascriptWe seek to identify top React JS talent to join us to grow with our dev team. As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.
Required Skills:
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
Experience working on web technologies (HTML/CSS)
Good experience in React.js and its core principles
Prior experience with popular React.js workflows (such as Flux or Redux)
Please refer your friends or colleagues who might be suitable for this position.
C++C
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