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• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.
Must to have skills
• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.
Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Skills:
• He/she should have 3+ years of experience in Software Development
• Proficient experience working with React Js.
• Strong experience in JavaScript and Typescript
• Proficient in HTML5, CSS3, Bootstrap, Kendo & jQuery
• Proficient understanding of code versioning tools, such as Git.
• Strong understanding of the web development cycle and programming techniques and tools.
• Strong problem solving, verbal and written communication skills.
• Should have strong knowledge on integration with backend API’s
|


Responsibilities:
- Understand platform requirements & coordinate with the development agency for smooth development of our platform
- Make incremental design or developmental changes on the platform on a regular basis
- Ideate & develop new features on our platform
- Conduct regular testing of website performance & fixing bugs (either through agency or by self, whatever applicable)
- Work with UI/UX designer to implement design systems & user experiences
- Proven experience of 2-3 years as a full-stack developer or similar roles
- Experience in developing scalable desktop and mobile applications
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Hands on experience with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)
Signs you might be a good fit for this role:
- You are self-driven, scrappy and entrepreneurial
- You enjoy challenges and are excited to find simple solutions to complex problems
- You put users first
- You're a forever learner
- You want to work in a fast paced (read:messy) startup environment
- You're usually more aware of the hidden hacks & tools of a phone or a computer than most other people
- You like challenges & don't get bogged down by failure easily
- You are firm believer of the quote "if you're not a part of the solution, you're part of the problem"
See you in the other side!
Position: Sybase Developer
Location: Bangalore /Pune
Exp.Level: 8+ Yrs
Proven experience as a. Sybase Developer
Familiarity with Oracle, Sybase, Performance tuning and Optimization
Required Skills: Sybase, Performance tuning and Optimization
Open for any location
Looking for short notice joiners


- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
With Regards,
Kritika Verma | Manager - Talent Acquisition
Syscort Consulting Services Private Limited
Pune | Hyderabad | Aurangabad | USA |UAE
http://www.syscort.com/">www.syscort.com

• Collaborate with stakeholders to plan, design, develop, test, and maintain applications.
• Provide technical assistance to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good coding practices and habits.
• To ensure that the development and unit testing is in accordance with established standards.
• Participate in reviews of solution designs and related code.
• Develop, refine, and tune integrations between applications.
• Analyze and resolve technical and application problems and identify opportunities for improvement.
• Package and support deployment of releases.
Required Skills
• Expert in HTML5, JavaScript, Typescript and CSS
• In-depth of knowledge of frameworks like Angular 5-6-7, jQuery
• UI toolkits like Kendo UI, Infragistics, JQuery UI
• Coding in Core JAVA/J2EE, Spring, REST, Hibernate, JDBC
• Strong SQL query writing and testing skills
• Object Oriented Programming (OOP) concepts
Highly Desired Skills
• Jasper Reports, i Report
• SOA, SOAP, XML, XSL, Webservices
Good to Have:
• OOD, UML Design
• Tomcat, SVN – open source technologies
• Knowledge of UX
• MS- SQL, My-SQL, Database Knowledge
• Design Patterns/concept
Job Description
Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint
Understand the sales and leadership metrics and create business reports with insights and recommendation
Maintain documentation related to reports/procedures and personal tasks
Collaborate with internal team for required inputs within deadline
Perform quality checks for data correctness and execute with fine attention to details
2-5 years of industry experience in MIS reports
Proficiency in advanced excel including Macros
High attention to details with ability to keep track of the assigned tasks
Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload
Skills required:
1. Advanced excel knowledge
2. Practical knowledge of Macros
3. Graduation is necessary
4. Min. experience of 2-3 years