• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.
Must to have skills
• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.
About Jeavio
Similar jobs
About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.
Responsibilities:
- Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
- Identifying new revenue opportunities
- Assisting with marketing and promotional projects
- Negotiating with clients to secure the most attractive prices
- Attending networking activities to research and connect with prospective clients.
Requirements:
- Great networking skills.
- Ability to create actionable marketing strategies
- Leadership and strong communication skills
- Strong customer service skills
Hello,
Greetings for the day !!!
We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Customer Support L1
Experience Level: 1+ Years
External Skills And Expertise
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.
Duties & Responsibilities:
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills and attention to detail.
Candidates must be familiar with these Language-
Framework/Technologies
React Js, Node Js, Mongoose, Express Js, Next Js, d3.js, and Redux
JavaScript + Typescript
Golang
Bash (Decent Knowledge of working in Linux)
Python-Django & Elixr will be great additions
Databases
MongoDB, Redis, SQL
Infrastructure (familiarity is good)
AWS
GCP
Github
Kubernetes
MERN stack with AI/ML like any emerging technologies experts will be prioritized.
Responsibilities:
1. Developing front-end website architecture.
2. Designing user interactions on web pages.
3. Developing back-end Functionalities and logic for the web applications.
4. Creating servers and databases for functionality.
5. Ensuring cross-platform optimization for mobile phones.
6. Ensuring responsiveness of applications.
7. Working alongside graphic designers for web design features.
8. Seeing through a project from conception to finished product.
9. Designing and developing APIs.
10. Meeting both technical and consumer needs.
11. Staying abreast of developments in web applications and programming languages.
Requirements:
1. Degree in computer science.
2. Strong organizational and project management skills.
3. Excellent verbal communication skills.
4. Good problem-solving skills.
5. Attention to detail.
Roles and Responsibilites:
- To bid on portals like Upwork, Guru, Freelancer, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
- Must have prior Lead Generation experience on Web and Mobile Applications.
- Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
- Bidding and New business generation on Bidding Platforms
· Primarily responsible for working on various service requests related to maintaining database security (roles, privileges, authentication), creating schema and copying data
· Work on installation, configuration, creation and administration of HP Vertica database clusters and AWS RDS MySQL database.
· Work with platform, product and other support teams to participate in release and change management processes to implement new features/functions as well support mandatory patches or upgrade activities on weekends.
· Responsible for database performance tuning, query tuning and database operations including migration and upgrade.
· Plan and implement periodic upgrades of database schema and perform testing and verification of released database schema upgrades.
· Configure and manage database backup and restore, participate in Disaster Recovery
· Create and maintain documentation, procedures and best practice guides for database deployment and maintenance.
Qrata is currently searching for MERN stack developer for Omani start up Delivery Company.
Who are we?
The company begin its life in June 2018 as Oman’s first online delivery mobile application, in the capital city Muscat. The application allows customers in Muscat to place an order from a choice of restaurant or food outlet and get it delivered within the comforts of their home. The application allows services on Android and IOS both.
It’s envisions itself as the ideal delivery and discovery platform for everything under the sky. With customer satisfaction on top of our priority list ,it ensures that customers receive the best of both the worlds. A wide range of products and fast efficient delivery are the areas where the company constantly wants to excel.
Role – MERN Stack Dev.
- 3+ years of experience in MERN (Node, React.JS)
- Algorithms & Data structure concepts
- B2C App / Product Company Experience
- BE and BTECH in Computer, Computer Science, IT
Engineering group to plan ongoing feature development, product maintenance.
• Familiar with Virtualization, Containers - Kubernetes, Core Networking, Cloud Native
Development, Platform as a Service – Cloud Foundry, Infrastructure as a Service, Distributed
Systems etc
• Implementing tools and processes for deployment, monitoring, alerting, automation, scalability,
and ensuring maximum availability of server infrastructure
• Should be able to manage distributed big data systems such as hadoop, storm, mongoDB,
elastic search and cassandra etc.,
• Troubleshooting multiple deployment servers, Software installation, Managing licensing etc,.
• Plan, coordinate, and implement network security measures in order to protect data, software, and
hardware.
• Monitor the performance of computer systems and networks, and to coordinate computer network
access and use.
• Design, configure and test computer hardware, networking software, and operating system
software.
• Recommend changes to improve systems and network configurations, and determine hardware or
software requirements related to such changes.