Technical Writer

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

Ventura Securities is establishing its fintech team - a remote-first, work from anywhere team with highly talented individuals who come from diverse backgrounds and looking to solve real client problems at scale. Ventura has been in the stockbroking business for 20+ years and it is a robust and profitable franchise with 1000+ employees currently. We are looking for passionate techies with skills primarily around AWS and Python who are aspiring for a fast-track career.

Your Key Responsibilities: 

1. Build out of the Ventura cloud-based backend platform from scratch

2. Ownership and monitoring of our D2C backend

3. Robust documentation skills and desire to share information with others

4. Desire and ability to prototype ideas quickly, and be willing to experiment and learn

Basic Requirements:

·  Very strong python, lambda, sql, general aws

· Clean coding skills around Python or Go and SQL

· Demonstratable experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence

· What you get: 

1. Chance to build out a next-gen fintech product from ground 0

2. Opportunity to influence the design of the product

3. Flexible and work anywhere environment running out of Slack

Flat org structure

Job Description

About Jodo:- 

A mission-oriented early-stage fin-tech startup which is building a suite of carefully tailored financial products and delivery mechanisms to fulfill the aspirations and needs of middle-income households in urban India. Jodo is started by three co-founders, who have a pedigreed education background (IIT/IIM) and relevant professional experience in financial services. More importantly, they come from a similar background as the customer segment they are serving, and have done extensive customer research to understands the needs of the customer. It is backed by high-quality investors.

Responsibilities:-

-UI developer should be highly skilled in Web Design and implementation with a passion for building great web-based user interfaces.
-Elegantly implement page designs in standards-compliant dynamic XHTML and CSS.
-Strong knowledge of internet/web technologies and languages such as javascript, jQuery, DHTML,   CSS/XHTML, XML, JSON API.
-Advocating Web interaction design best practices with a focus on consistency and usability.
-Create rapid prototypes of interfaces to be used as a blueprint for content and technical development.
-Work closely with back-end developers to find ways to push the limits of existing Web technology in service of creating the best possible user experience.
-Ensuring pages are programmed error-free, cross-browser, cross-platform, and optimized for download performance.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders.
•  

Strong on HTML,CSS & JAVASCRIPT

• Developing and maintaining dynamic websites and web applications
• Ensure the foolproof performance of the deliverable
• Coordinate with co-developers and other related departments.
• Experience own and work on end to end on an application.
• Set Milestones and deadlines.
• Fine-tuning and resolving performance issues
• Mentor colleagues and code walk-through
• Must have Skills:
• PHP, OOP, Codeigniter, Jquery, MySQL

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

Responsibilities:

• Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

• Manage incoming calls and emails and handle appropriate follow-up calls and emails.

• Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

• Coordinate and train all new customer starts in an efficient and streamlined way.

• Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

• Work with the sales and marketing team to drill customer references and develop case studies.

Requirements /Qualifications: 

• 1-2 years of experience in communications, marketing, sales, account management, or customer success.

• Multi-tasking skills, strategic planning, and project management skills.

• Exceptional communication skills (verbal and written). 

• Analytical and process-oriented mindset.

• The ability to solve problems & to think quickly on your feet.

• An eye for detail.

• Knowledge of SalesForce and project management tools.

• Event planning experience is a plus.

Halodoc is the 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

● He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

● Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies .

● Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

● Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

● Proven history of contributing to product strategy and shipping products with multi-functional

teams.

● Highly involved in recruitment while building team also leading app development for both

platforms

● Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

• Worked on Relational data stores viz. MySQL, Oracle or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

Technology Development Manager

Location : Bangalore (5 Days WFH)

Education Qualification : B.Tech/M.Tech

(Must have good communication skills)

Skills Required : Java, JEE, Spring Frameworks, REST, Object Oriented Analysis and Design,Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services or any other cloud 

Experience : 8 to 17 years

Role :

• As a Technology Development Manager, be passionate about technology strategy & vision, hands-on solution design, critical analytical thinking and team management
• Responsible for Peer review, design, deployment, production support & mentoring the team
• Be a self-starter based on your experience and be able to deliver world-class capabilities for one of the fastest growing startups in the Global Digital Identity space
• Ability to thrive in a fast-paced, results-oriented, execution-focused environment while handling the day to day operations and having full control over the business technology organization

• Be energised in the fine balance between managing team and being a technologist
• Be comfortable with ambiguity. As with any startup, this role and the company will evolve and pivot and times will show more unknowns than known.

Requirements:

• 8-15 years of progressive technology experience as an engineer, an architect, project manager, and a team leader in cross functional teams
• Results driven! Demonstrated ability to successfully have brought a product to market
• Experience with full-stack software development including newer front-end frameworks
• Java, JEE, Python, Spring Frameworks, REST, Object Oriented Analysis and Design, Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services all important

• Experience and knowledge in Machine Learning & Computer Vision a plus
• Hands-on product management and software development life-cycle experience (especially Agile methodologies)

• Experience leading teams in the successful delivery of large technology projects
• Demonstrated ability to make good technology trade-off decisions, i.e. managing technical debt

• Drives the CI/CD strategy for the product
• Served as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing to documentation, delivery and maintenance

Competencies:

• Can identify leading indicators for problems that is likely to surface in the future
• Can identify large problem patterns, systemic issues and opportunities for larger re-architecture and redesign
• Can troubleshoot the entire product ecosystem effectively
• Considered as a Guru in a language, its internals and the application of the language in a wider context
• Defines coding standards and design approaches across the organization
• Can independently design multi systems and systems with complex interactions
• Can design generic platforms for a wider usage across teams
• Accountable for all designs in the team
• Deep knowledge, understanding and experience with working of different architectural styles 
• Responsible and accountable for NFR aspects of the product
• Responsible for Architecture and Tech stack across the team(s)
• Ability to define (in collaboration with cross functions), plan, deliver and operationalize large releases.
• Create formal mentoring plans and identify mentoring needs for a team
• Contribution to open source projects, open standards
• Flag bearer of
• Freedom and responsibility
• First Principles
• Bias for action
• Earn your badge
• Customer Empathy
• Truth seeking

• Strong grasp of computer science fundamentals and excellent problem-solving skills.
• Good understanding of software engineering practices, Data Structures & Algorithms.
• Solid programming skills in Java/Kotlin.
• Good communication skills.
• Strong sense of ownership and accountability.
• Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
• 3+ years of experience in product driven organization.
• A Bachelors or master’s degree in engineering from a reputed institute (preferably IITs, NITs, or other top engineering institutes)