Technical Writer

We are looking for Technical Writers for our office in Pune location wherein the Technical Writer would be responsible for writing and editing customer-facing documentation. The position requires working closely with Product Development, Quality Assurance, Support, and other cross-functional teams in order to shape the functional direction of the product documentation with the following key skills:-

• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.

Must to have skills

• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.