• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.
Must to have skills
• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.

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JOB DESCRIPTION:
Onboarding: Managing the entire hiring process from job posting and candidate screening to interviewing and onboarding new employees.
Employee Relations : Addressing employee concerns, resolving conflicts, and fostering a positive work environment.
Performance Management: Assisting with performance reviews, providing feedback, and supporting employee development.
Benefits Administration: Managing employee benefits programs, including health insurance, retirement plans, and other perks.
Compliance: Ensuring compliance with all applicable labor laws and company policies.
Policy Development and Implementation: Creating, updating, and implementing HR policies and procedures.
Training and Development : Identifying training needs and facilitating employee development programs.
Payroll and HRIS Management: Managing payroll, maintaining employee records, and utilizing HR information systems.
Exit Management:
Key Skills and Competencies:
Strong communication and interpersonal skills .
Excellent organizational and time-management skills .
Ability to handle confidential information with discretion.
Proficiency in HRIS and other relevant software
Bike is must.

- Diploma / ITI in Electrical or Electronics .
- Strong knowledge of UPS systems (0.5kVA to 10kVA+), static switches, batteries, and power electronics.
- Ability to read and understand electrical drawings, wiring diagrams, and schematics.
- Hands-on experience with multimeters, oscilloscopes, and load testing equipment.
- Good troubleshooting, analytical, and problem-solving skills.
- Experience with brands like APC, Eaton, Emerson, Delta, Vertiv, or Luminous will be an advantage.
- Strong customer service orientation and communication skills.
- Willingness to travel for local on-site support and emergency calls.
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to
meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
Counsel leads on their personal-growth prospects in the education industry
Maintain excellent and supportive rapport with all leads
Follow up after the sale to ensure customer satisfaction and gain referrals
Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
Use CRM to track leads and manage pipelines daily
Achieve monthly targets, and unlock fast growth opportunities within the
department, eventually managing own sales team(s) and beyond
Qualification Criteria
2+ years of experience working in Sales or Marketing in EdTech space
(preferable but not required) or 1-2 years of experience in Academic
counselling/school counselling/clinical counselling
Excellent verbal communication skills, strong conversationalist, and well-versed in English
Strong negotiation and objection handling skills with the ability to work within deadlines
Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
Understand the landscape of the Education Industry and the current needs of teachers and school leaders
Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
Keep company work & data 100% secure and not visible to any other but the employee
About the Company:
Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As an well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Why Gruve:
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Position summary:
We are seeking a Staff Engineer – DevOps with 8-12 years of experience in designing, implementing, and optimizing CI/CD pipelines, cloud infrastructure, and automation frameworks. The ideal candidate will have expertise in Kubernetes, Terraform, CI/CD, Security, Observability, and Cloud Platforms (AWS, Azure, GCP). You will play a key role in scaling and securing our infrastructure, improving developer productivity, and ensuring high availability and performance.
Key Roles & Responsibilities:
- Design, implement, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, ArgoCD, and Tekton.
- Deploy and manage Kubernetes clusters (EKS, AKS, GKE) and containerized workloads.
- Automate infrastructure provisioning using Terraform, Ansible, Pulumi, or CloudFormation.
- Implement observability and monitoring solutions using Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
- Ensure security best practices in DevOps, including IAM, secrets management, container security, and vulnerability scanning.
- Optimize cloud infrastructure (AWS, Azure, GCP) for performance, cost efficiency, and scalability.
- Develop and manage GitOps workflows and infrastructure-as-code (IaC) automation.
- Implement zero-downtime deployment strategies, including blue-green deployments, canary releases, and feature flags.
- Work closely with development teams to optimize build pipelines, reduce deployment time, and improve system reliability.
Basic Qualifications:
- A bachelor’s or master’s degree in computer science, electronics engineering or a related field
- 8-12 years of experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Automation.
- Strong expertise in CI/CD pipelines, version control (Git), and release automation.
- Hands-on experience with Kubernetes (EKS, AKS, GKE) and container orchestration.
- Proficiency in Terraform, Ansible for infrastructure automation.
- Experience with AWS, Azure, or GCP services (EC2, S3, IAM, VPC, Lambda, API Gateway, etc.).
- Expertise in monitoring/logging tools such as Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
- Strong scripting and automation skills in Python, Bash, or Go.
Preferred Qualifications
- Experience in FinOps Cloud Cost Optimization) and Kubernetes cluster scaling.
- Exposure to serverless architectures and event-driven workflows.
- Contributions to open-source DevOps projects.



- JEE, WebSphere App Server, Tomcat/jboss, development background
- Oracle DB/MySQL/Sybase/PostgreSQL
- Performance tuning in application connection pool, application server
- Basic Unix command and shell programming
- Thread dump, heap dump analyzing knowledge, tool used in thread dump
and heap dump
- Production issue troubleshooting
- Connection pool, application server configuration, JVM parameter configuration
- Good to have back base/flex cube technology hands on
- Technical Lead, Developer background

- 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
- 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
- Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features


2. Knowledge of different areas like UX / UI, Application / Infrastructure Architecture, Payment Gateways, Support etc. to build best in class product.
3. Oversee the architecture of a product to attain maximum efficiency
4. Conduct code reviews and specification conformance testing.
5. Establish an application deployment process.
6. Identify new technology trends and keep an eye on consumer’s evolving behavior on tech
7. Server side administration and Mobile app maintenance
8. Ability to design and architect new features in existing product
9. Plan infrastructure on cloud for future requirements
10. Testing and QA monitoring
11. Day to day management of team on work products, review effort estimates provided for the requirements
12. Ensure timely delivery based on discussed project pla




