11+ RCS Jobs in India

Dear Candidate,

We have an urgent requirement for International Sales Account Manager -Whole sale SMS Business/Services at Gurgaon Location.

Designation: International Sales Account Manager

Location: Gurgaon

Key Skills: A2P Messaging / WhatsApp / RCS

Experience: 2-4 yrs 

Job Summary:

We are seeking a dynamic, results-oriented International Sales Manager to lead the sales efforts

for our SMS wholesale business in the global telecom market. This role requires a strong

understanding of the SMS wholesale industry, exceptional relationship-building skills, and the ability to drive revenue growth through strategic partnerships with international carriers,

aggregators, and businesses.

As the International Sales Manager for SMS Wholesale, you will be responsible for managing

existing accounts, acquiring new clients, and expanding market presence while ensuring the

highest levels of customer satisfaction and profitability.

Job Description:

Sales Strategy & Growth:

• Develop and implement a comprehensive sales strategy for SMS wholesale services in

international markets.

• Identify new business opportunities and drive revenue growth through strategic

partnerships, including international carriers, MVNOs, aggregators, and enterprise

clients.

• Establish and maintain long-term relationships with key stakeholders in the telecom

industry, including network operators and key decision-makers.

• Manage the end-to-end sales process, from prospecting to contract negotiation and

closure.

Client Management & Relationship Building:

• Act as the primary point of contact for international clients and partners, ensuring

effective communication and satisfaction.

• Monitor client usage, manage expectations, and optimize the customer experience to

maintain long-term business relationships.

• Conduct regular business reviews with key accounts to identify opportunities for

upselling and cross-selling SMS-related services.

Market Analysis & Reporting:

• Analyze market trends, competitor offerings, and customer needs to identify new

opportunities and adjust sales strategies accordingly.

• Provide regular reports to senior management on sales performance, pipeline status,

market trends, and key account developments.

• Monitor industry developments related to SMS, messaging technologies (A2P, P2P,

RCS, etc.), and regulatory changes impacting the wholesale SMS business.

Pricing & Contract Negotiations:

• Develop competitive pricing models for SMS services tailored to specific regions, market

demands, and customer requirements.

• Lead contract negotiations with international clients, ensuring that all terms align with

company policies and business objectives.

Collaboration:

• Work closely with the technical, operations, and customer service teams to ensure

smooth delivery of SMS services to clients.

• Collaborate with marketing teams to create promotional materials and campaigns that

enhance customer acquisition and retention.

• Participate in industry conferences, trade shows, and forums to expand the company's

network and represent the company in international markets.

Experience

Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale

SMS, A2P messaging, or related messaging services.

• Proven track record of achieving sales targets and managing key accounts in the telecom

or wholesale messaging sector.

• Experience in international sales, with a good understanding of regional telecom markets,

regulations, and competitive landscapes.

Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.).

Key Qualifications:

Education: Bachelor’s degree in Business, Telecommunications, or a related field.

A master’s degree or relevant industry certifications is a plus.

Experience: 2 - 5 years in sales role Industry: Telecom

Employment Type: Full Time, Permanent

Key Skills

Strong negotiation and closing skills with the ability to build and nurture long-term business relationships.

• Excellent communication, presentation, and interpersonal skills.

• Ability to analyze market data, identify trends, and adapt sales strategies to meet client needs.

• Familiarity with pricing models and contract negotiations for international telecom services.

• Self-motivated with a results-driven approach to sales.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Job Title: System Administrator

Location: Gurgaon

Department: IT Support

Position Overview:

We are seeking a highly skilled and proactive System Administrator with a strong focus on Mac OS to join our IT team. The ideal candidate will be responsible for the deployment, management, and troubleshooting of Mac OS devices within our organization. This includes supporting Mac desktops, laptops, and servers, ensuring seamless integration with the network infrastructure, and providing top-tier support to end-users. The role requires a deep understanding of Mac OS, IT best practices, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

• Mac OS Device Management: Install, configure, and maintain macOS systems (desktops, laptops, and servers). Ensure proper setup, updates, and security for all Mac-based hardware.
• System Monitoring & Performance: Monitor and manage Mac systems for performance issues, availability, and security. Conduct routine system checks and troubleshooting of any Mac-related hardware or software issues.
• User Support & Training: Provide direct support to end-users, including troubleshooting, issue resolution, and answering questions related to Mac OS and software applications. Offer training for staff on best practices and efficient Mac usage.
• Software & Security Management: Manage software installations, patch management, and security configurations. Ensure all Mac systems are compliant with company policies, including data protection protocols and encryption standards.
• Backup & Recovery: Implement and maintain backup solutions for Mac systems. Coordinate data recovery in the event of system failure or disaster recovery scenarios.
• Network Integration: Ensure smooth integration of Mac OS devices into the broader corporate network. Troubleshoot network issues related to Mac systems, including connectivity, file-sharing, and VPNs.
• Automation & Scripting: Utilize automation tools (e.g., Jamf, Munki, or other MDM solutions) to streamline workflows, software deployment, and system management tasks. Create and maintain scripts for automating repetitive tasks (e.g., Bash, AppleScript).
• Documentation & Reporting: Maintain clear, up-to-date documentation for all processes related to Mac OS system management. Prepare regular reports on system status, security compliance, and user issues.
• Collaboration & Cross-Functional Support: Work closely with IT colleagues and other departments to ensure cross-platform compatibility and troubleshoot any cross-functional issues.
• Hardware Support & Upgrades: Support hardware lifecycle management, including Mac device procurement, setup, repairs, and disposal in accordance with company policies.

Required Qualifications:

• Proven experience as a System Administrator or similar IT role with a focus on Mac OS.
• Strong knowledge of macOS, including configuration, administration, and troubleshooting.
• Experience with Mobile Device Management (MDM) solutions (e.g., Jamf, Mosyle, Kandji).
• Familiarity with network administration, including DNS, DHCP, VPN, and file-sharing protocols.
• Proficiency with scripting and automation tools for system management (e.g., Bash, AppleScript, Automator).
• Strong understanding of security practices for macOS, including file encryption, firewall management, and endpoint protection.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Strong attention to detail and commitment to maintaining a high level of system reliability and user satisfaction.

Preferred Qualifications:

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) certification.
• Experience with virtual environments (VMware, Parallels) on Mac OS.
• Knowledge of additional operating systems (Windows, Linux) and cross-platform integration.

About Company

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

Job Description:

1. Product Development:

- Includes new product development, product improvement, process improvement and optimization.

- Formulate bakery recipes for products such as cakes, cookies and dough in general that will deliver optimal flavor systems which comply with cost, product concept design, and regulatory and sensory requirements. 

- Create recipes that are consistent with the company philosophy of “honest dough” that optimize the taste experience and achieve preference in testing with target consumers

- Develop and implements the technical plans for multiple food development projects simultaneously

- Project work includes all phases of New Product Development from initial prototype development, to pilot plant scale, to full-scale commercialization.

- Design and executes experiments, analyze and interprets data to make sound technical recommendations for specific projects

- Prepare prototype food products using the research lab, pilot lab, manufacturing facilities and equipment as required.

- Provide solutions to a wide range of challenges by applying technical knowledge and experience

- Collaboration with cross-functional teams and technical peers, throughout the development of new products and processes

- Develop and implements cost savings ideas through formula and process optimization.

- Projects like improving certain product attributes like nutritional value, shelf- life etc

- Training the workforce on the new products and processes, making product barcode labels and supervising the production of the pilot batch.

1. Quality Assurance:

- Includes all areas and processes of the plant like production, packaging, raw material inspection etc.

- Ensuring regulatory compliance

- Conducting regular internal audits

1. Raw Material Quality Control:

- Supervision of all raw material quality checks and inspections including food ingredients, water, packaging material, cleaning supplies etc.

- Ensuring proper documentation is maintained

1. Finished Product Testing:

- Sending products for testing including nutritional information, a shelf- life, quality etc. and documenting the same

- Suggesting any health/nutritional claims or taking corrective action (if required) based on the tests

1. Miscellaneous:

- Other miscellaneous tasks like creating content for product packaging, description etc.

- Coordination of external visits, audits, training, workshops etc.

Qualification, Experience, and Skills required:

•  2- 4 years experience in a food manufacturing environment and QC Lab
• B.Sc. or equivalent degree in Food discipline.
• Previous Project Management experience.
• Strong leader with good interpersonal and communications skills with the ability to communicate across departments/suppliers and external customers.
• Strong organizational, and project management skills to assist with critical path deadlines and project priorities.
• Working knowledge of the factory and raw materials currently used on site.
• Can effectively time manage -  to structure the team's day efficiently with regards to differing priorities/workloads as well as working to tight deadlines.
• Hardworking and passionate with an eye for detail.
• Ability to problem solve

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.