11+ RCS Jobs in India

Dear Candidate,

We have an urgent requirement for International Sales Account Manager -Whole sale SMS Business/Services at Gurgaon Location.

Designation: International Sales Account Manager

Location: Gurgaon

Key Skills: A2P Messaging / WhatsApp / RCS

Experience: 2-4 yrs 

Job Summary:

We are seeking a dynamic, results-oriented International Sales Manager to lead the sales efforts

for our SMS wholesale business in the global telecom market. This role requires a strong

understanding of the SMS wholesale industry, exceptional relationship-building skills, and the ability to drive revenue growth through strategic partnerships with international carriers,

aggregators, and businesses.

As the International Sales Manager for SMS Wholesale, you will be responsible for managing

existing accounts, acquiring new clients, and expanding market presence while ensuring the

highest levels of customer satisfaction and profitability.

Job Description:

Sales Strategy & Growth:

• Develop and implement a comprehensive sales strategy for SMS wholesale services in

international markets.

• Identify new business opportunities and drive revenue growth through strategic

partnerships, including international carriers, MVNOs, aggregators, and enterprise

clients.

• Establish and maintain long-term relationships with key stakeholders in the telecom

industry, including network operators and key decision-makers.

• Manage the end-to-end sales process, from prospecting to contract negotiation and

closure.

Client Management & Relationship Building:

• Act as the primary point of contact for international clients and partners, ensuring

effective communication and satisfaction.

• Monitor client usage, manage expectations, and optimize the customer experience to

maintain long-term business relationships.

• Conduct regular business reviews with key accounts to identify opportunities for

upselling and cross-selling SMS-related services.

Market Analysis & Reporting:

• Analyze market trends, competitor offerings, and customer needs to identify new

opportunities and adjust sales strategies accordingly.

• Provide regular reports to senior management on sales performance, pipeline status,

market trends, and key account developments.

• Monitor industry developments related to SMS, messaging technologies (A2P, P2P,

RCS, etc.), and regulatory changes impacting the wholesale SMS business.

Pricing & Contract Negotiations:

• Develop competitive pricing models for SMS services tailored to specific regions, market

demands, and customer requirements.

• Lead contract negotiations with international clients, ensuring that all terms align with

company policies and business objectives.

Collaboration:

• Work closely with the technical, operations, and customer service teams to ensure

smooth delivery of SMS services to clients.

• Collaborate with marketing teams to create promotional materials and campaigns that

enhance customer acquisition and retention.

• Participate in industry conferences, trade shows, and forums to expand the company's

network and represent the company in international markets.

Experience

Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale

SMS, A2P messaging, or related messaging services.

• Proven track record of achieving sales targets and managing key accounts in the telecom

or wholesale messaging sector.

• Experience in international sales, with a good understanding of regional telecom markets,

regulations, and competitive landscapes.

Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.).

Key Qualifications:

Education: Bachelor’s degree in Business, Telecommunications, or a related field.

A master’s degree or relevant industry certifications is a plus.

Experience: 2 - 5 years in sales role Industry: Telecom

Employment Type: Full Time, Permanent

Key Skills

Strong negotiation and closing skills with the ability to build and nurture long-term business relationships.

• Excellent communication, presentation, and interpersonal skills.

• Ability to analyze market data, identify trends, and adapt sales strategies to meet client needs.

• Familiarity with pricing models and contract negotiations for international telecom services.

• Self-motivated with a results-driven approach to sales.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across

the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by

providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective

collaboration between sales and technical teams.

Major Areas of Responsibilities

• Determines customers’ products needs and desires by market research. Well versed

with defining Product Definition Documents

• Recommends the nature and scope of present and future product lines by reviewing

product specifications and requirements; appraising new product ideas and/or product

• Assesses market competition by comparing the company’s product to competitors’

products

• Provides source data for product line communications by defining product marketing

communication objectives

• To increase market share, work closely with sales team to develop product sales

strategies.

• Provides information to management by preparing short-term and long-term product

sales forecasts and special reports and analyses; answering questions and requests

• Help sales to close deal by providing solution based on company’s product offering

• Brings new products to market by analyzing proposed product requirements and

product development programs; preparing return-on-investment analyses; establishing

time schedules with Technology team

• Determines product pricing by utilizing market research data; reviewing production and

sales costs; anticipating volume; costing special and customized orders

• Maintain and Upgrade professional and technical knowledge

• Contributes to team effort by accomplishing related results as needed.

• Some technical knowledge is preferable in the Mobile domain.

Qualification:

 Bachelor’s Degree or Higher

 In-depth understanding of telecommunications products, services, and solutions.

 Familiarity with network architecture, mobile technologies, and emerging telecom

trends.

 Certifications

 Proven track record in pre-sales activities, including solution design, proposal

development, and client presentations.

 Ability to translate technical features into business benefits for clients.

 Experience in leading and managing a pre-sales team.

 Strong leadership and team collaboration skills.

 5+ years of experience in RFP management.

Knowledge & Skills required:

 Technical Aptitude

 Communications & Interpersonal Skills

 Sales Acumen

 Presentation Skills

 Analytical and Problem-Solving Skills

 Team Collaboration

 Negotiation and Contract Management

 Innovation & Strategic Thinking

 Product Knowledge

 Market Awareness

 Understanding of Business Process

 Tech-Savviness - Eg - CRM's, Tools

Job Description

• Demonstrate and provide information on promoted products.
• Create a positive image and lead consumers to use it.
• Distribute product samples, brochures, flyers etc. to source new sales opportunities.
• Identify interest and understand customer needs and requirements.
• Set up booths or promotional stands and stock products.

Timing

6AM to 10AM & 6PM to 10PM

Area

South Bangalore (HSR, JAYA NAGAR, JP NAGAR, KORAMANGALA, SARJAPUR, ELECTRONIC CITY)