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Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

The Business Development Manager will be responsible for driving client acquisition, managing client relationships, preparing business proposals, reviewing and negotiating agreements, and ensuring smooth coordination between internal teams and clients. The role requires strong communication, legal understanding of agreements, negotiation skills, and the ability to analyze client profitability.

Bachelor’s degree in Business Administration, Marketing, Law, or related field (MBA Preferred).

• 3–6 years of experience in Business Development, preferably in background verification or service-based industries.

• Strong understanding of contract drafting, legal terms, and negotiation processes.

• Excellent communication, presentation, and interpersonal skills.

• Ability to manage multiple clients and work under deadlines.

• Strong analytical skills with experience in profitability analysis.

• High attention to detail and documentation accuracy. 

KEY COMPETENCIES 



Client Relationship Management • Proposal & Agreement Drafting • Contract Negotiation • Legal & Risk Understanding • Analytical Thinking • Coordination & Collaboration • Problem Solving • Business Acumen

Designation : Junior Executive – Billing

Job Location : MAHAPE

Billing Executive

 B.Com graduate.

 Minimum 1 year experience.

 70% office work and 30% field work.

 Should be able to handle billing and collections.

 Suitable Candidates:

 Pure billing experience

 Billing + accounts

 Junior accountant willing to do billing and field work

 ERP / Tally experience is acceptable.

Role Summary

The Junior Executive – Billing plays a supporting role in the Commercial Department, assisting in basic billing

documentation, logsheet collation, cheque deposit coordination, and data upkeep. The role ensures foundational

billing tasks are completed timely and helps maintain clean records to support the department’s overall monthly

billing targets.

Education & Skill Requirements

 Graduate (Commerce preferred)

 0–2 years of experience in basic accounts, billing, or admin roles

 Familiar with Excel, PDF editing, and scanning

 Basic knowledge of GST, billing terminology

 Good discipline in documentation and communication (English or Hindi)

Key Responsibilities

Billing Support & Documentation

 Assist in collecting data and logsheets from internal teams

 Help prepare basic RA/proforma invoices as per format

 Print, scan, and file billing copies (soft & hard copy)

 Courier or hand over bills via office boys for submission

Logsheet & Record Keeping

 Update and maintain logsheet records in Excel

 Help prepare deduction templates for operator and breakdown

 Assist in preparing billing compliance folders and GRNs

Cheque Coordination & Deposit

 Collect cheques from admin team or site

 Ensure timely deposit in bank or handover to accounts team

 Maintain daily tracker of cheque pickup/deposit

Reporting & Follow-up

 Submit daily task update on group by EOD

 Report pending work or delays to Executive / Sr. Executive – Billing

 Keep records ready for audit and HOD reviews

Key Responsibilities:

Project Planning & Coordination:

• Develop detailed project plans for product procurement and delivery of material to jobsite.

• Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

• Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.

Client & Stakeholder Communication:

• Serve as the main point of contact for hospitality clients throughout the project lifecycle.

• Provide regular updates to stakeholders on progress, risks, and milestones. Vendor & Supplier Management:

• Collaborate with approved vendors to ensure timely production and quality compliance.

• Evaluate supplier performance and support procurement team in sourcing decisions.

Logistics & Delivery:

• Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

• Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.

Quality Control & Compliance:

• Ensure products meet required quality and brand standards.

• Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply. Budget Management:

• Track project costs and variances against budget forecasts.

• Support cost-saving initiatives and report financials as required.

Issuing Sales Orders and Purchase Orders:

• Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

• Raising payment timely payment request. Excel Skills:

• Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

• Prepare and share expediting reports and project related reports and share with the stake holders.

Bid Revisions:

• Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints

• Prepare Change Orders and creating budget for same. Project Documentation & Close Out Report

• Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

• Prepare project close out reports.

Qualifications:

• Bachelor's degree in architecture, civil engineering, construction management, or a related field.

• 3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

• PMP certification or equivalent is a plus.

• Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

• Strong organizational and time management skills.

• Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

• Excellent communication and negotiation skills.

• Analytical and problem-solving abilities.

• Ability to manage multiple projects under tight deadlines.

Requirements:

1. Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

2. Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

3. Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

4. Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

5. Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

6. Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

About Ven Analytics

At Ven Analytics, we don’t just crunch numbers — we decode them to uncover insights that drive real business impact. We’re a data-driven analytics company that partners with high-growth startups and enterprises to build powerful data products, business intelligence systems, and scalable reporting solutions. With a focus on innovation, collaboration, and continuous learning, we empower our teams to solve real-world business problems using the power of data.

Role Overview

We’re looking for a Power BI Data Analyst who is not just proficient in tools but passionate about building insightful, scalable, and high-performing dashboards. The ideal candidate should have strong fundamentals in data modeling, a flair for storytelling through data, and the technical skills to implement robust data solutions using Power BI, Python, and SQL..

Key Responsibilities

• Technical Expertise: Develop scalable, accurate, and maintainable data models using Power BI, with a clear understanding of Data Modeling, DAX, Power Query, and visualization principles.

• Programming Proficiency: Use SQL and Python for complex data manipulation, automation, and analysis.

• Business Problem Translation: Collaborate with stakeholders to convert business problems into structured data-centric solutions considering performance, scalability, and commercial goals.

• Hypothesis Development: Break down complex use-cases into testable hypotheses and define relevant datasets required for evaluation.

• Solution Design: Create wireframes, proof-of-concepts (POC), and final dashboards in line with business requirements.

• Dashboard Quality: Ensure dashboards meet high standards of data accuracy, visual clarity, performance, and support SLAs.

• Performance Optimization: Continuously enhance user experience by improving performance, maintainability, and scalability of Power BI solutions.

• Troubleshooting & Support: Quick resolution of access, latency, and data issues as per defined SLAs.

• Power BI Development: Use power BI desktop for report building and service for distribution 

• Backend development: Develop optimized SQL queries that are easy to consume, maintain and debug.

• Version Control: Strict control on versions by tracking CRs and Bugfixes. Ensuring the maintenance of Prod and Dev dashboards. 

• Client Servicing : Engage with clients to understand their data needs, gather requirements, present insights, and ensure timely, clear communication throughout project cycles.

• Team Management : Lead and mentor a small team by assigning tasks, reviewing work quality, guiding technical problem-solving, and ensuring timely delivery of dashboards and reports..

Must-Have Skills

• Strong experience building robust data models in Power BI
• Hands-on expertise with DAX (complex measures and calculated columns)
• Proficiency in M Language (Power Query) beyond drag-and-drop UI
• Clear understanding of data visualization best practices (less fluff, more insight)
• Solid grasp of SQL and Python for data processing
• Strong analytical thinking and ability to craft compelling data stories
• Client Servicing Background.

Good-to-Have (Bonus Points)

• Experience using DAX Studio and Tabular Editor
• Prior work in a high-volume data processing production environment
• Exposure to modern CI/CD practices or version control with BI tools

Why Join Ven Analytics?

• Be part of a fast-growing startup that puts data at the heart of every decision.
• Opportunity to work on high-impact, real-world business challenges.
• Collaborative, transparent, and learning-oriented work environment.
• Flexible work culture and focus on career development.

Job Summary:

Professional in charge of designing, testing, and optimizing an automated systems in various mechanical and digital environments to help businesses improve processes, save costs, and achieve better outcomes. will be responsible for conducting research, developing new products, and improving existing products to meet customer needs and stay ahead of the competition.

Key Responsibilities:

Automation at manufacturing processes

 Study existing manufacturing processes

 Find out processes to automate them to achieve consistent result, desire quality & improve production

Robotic Automation

 Study & install collaborative robots to automate Manufacturing processes

 Setup hardware communication like power supply modules, PLC, SMPS, Relays, Safety devices, PCBs with Robots

Software communication

 Understand communication software’s & control software’s of respective automation systems & robots & configure it

Software for development

 Design hardware setup at Rhino, AutoCAD, Catia etc

Programming

 Programming at C++ & Java

 Do the programming at robotic software’s like Dobot Blocky, Kuka programming, Universal etc

 Autonomous robotic programming Documentation:

 All the programs has to be documented & saved at server

 Documentation has to be done for updated SOPs & Machine developments

 Prepare data for the daily, weekly & monthly reports

 Coordinate with the production team and document issue/ suggestions raise

Innovative ideas

 Has to think differently & should have well connected with the new ideas in the market to improve our processes

Qualifications

 Bachelor of Engineering from an Automation or Robotic field

Technical Skill

 C++

 Java

Soft Skills:

 Strong problem-solving ability to work under tight deadlines.

 Team-oriented with good communication skills.

• Oversee business operations across multiple territories (Western, Central & Harbour lines of Mumbai)
• Lead, mentor, and motivate a team of Area Business Managers (ABMs) and Medical Representatives
• Drive sales performance and ensure achievement of monthly and quarterly targets
• Strategically manage key accounts and expand the customer base within assigned regions
• Build strong relationships with healthcare professionals, including doctors and pharmacists
• Conduct regular field visits, joint calls, and training sessions to monitor performance and coach team members
• Analyze market trends and competitor activity to implement effective business strategies
• Collaborate with internal stakeholders for product promotion, marketing initiatives, and brand visibility
• Ensure compliance with company standards and ethical practices

Requirements:

• Bachelor’s degree in Pharmacy, Science, or any related field
• Minimum 5 years of proven experience in pharmaceutical sales, with at least 1–2 years in a managerial or supervisory role
• Experience in the Nephrology segment preferred; Cardio-Diabetic background may also be considered
• Strong leadership and team management capabilities
• Excellent communication, negotiation, and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to thrive in a fast-paced, target-driven environment