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Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Proactively identify and pursue new business opportunities by pitching influencer marketing solutions to brands across multiple industries. Build, manage, and expand long-term relationships with key decision-makers, including brand managers and marketing stakeholders at established companies. Understand brand objectives, campaign goals, and target audiences to recommend the most relevant and high-performing creators from our network. Execute structured outbound sales efforts, including cold emails, calls, and LinkedIn outreach. Develop and present customized influencer marketing proposals aligned with the client’s vision, supported by creative strategy and data-driven insights. Collaborate with internal teams to ensure successful campaign planning and execution
Key responsibilities:
● Work closely with the design and product teams to help craft conversational experiences for our users
● Ability to work independently to deliver features that the team design
● You need to own outcomes without someone watching over you
● Understand the data we have and identify how we could leverage it to create more personalised experiences for our users.
● Fine tune models with data specific to our use case
● Use different RAG approaches to augment data that the LLM already has
● Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)
● Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)
Requirements:
● 3+ years of experience
● Experience working with LLMs and Generative AI
● Experience building conversational bots
● Experience fine tuning models
● Experience using RAG base approaches
● Understanding of financial concepts and investing would be a big plus but not required
Role Title : VB.Net Developer
Work Experience :
- Minimum of 1 Year experience
2 . Frontend and back-end development expertise
Skills & Knowledge
- Good background with SQL Databases (writing queries, optimisation, query builders usage, ORMs)
- Troubleshooting (ability to react in the most effective manner to eliminate technical issues)
- Solution-Making (ability to propose the most effective technical solutions)
- Ability to work on existing live projects and do the modifications as required.
- Ability to work independently and in a team as well
Educational Qualification
Graduates or Undergraduate
Role - Relationship & Wealth Manager
About Client:
Our client is leading Indian investment services company having wide array of products and services such as distribution of mutual funds & insurance, equity and derivatives, commodity, PMS and financial planning.
Roles and Responsibilities:
- Acquire new clients, generate revenue, and maintain relationships with High-Net-Worth Individuals (HNI) and Ultra High Net Worth Individuals (UHNI), Corporate Treasuries.
- Enhance and build on Existing Bank tie-ups.
- Offer comprehensive wealth management services.
- Enhance the relationship value of existing customers.
- Ensure increased wallet share to prevent devaluation of securities.
- Analyze client portfolios, assess risk appetite, and provide tailored advice on wealth products.
Location: Mumbai, Pune, Hyderabad, Bangalore, Delhi, Chennai, Coimbatore, Kerala, Kolkata, Nashik.
Qualification:
- MBA Finance, CA, CS or with relevant work experience in managing Investment Products. (2 -15 years of experience)
- Proficiency related to wealth products (e.g., Mutual funds, PMS's, AIF's, Structured Products, Direct Equities, Offshore investments, Risk protection management solutions).
- Build and maintain an extensive external network to stay connected with clients.
- Demonstrate a service-oriented attitude, delivering smooth and superior service.
- Ability to analyse client data, market trends, and stay updated on current market conditions.
- Proven track record in sales, particularly in the private banking or wealth management sector.
- Strong interpersonal and communication skills.
- Relevant financial certifications or qualifications (e.g., CFP, CFA) is a plus.
- Knowledge of regulatory compliance in the financial services industry.
- Excellent organizational and time-management skills
About WareIQ
We are making India's e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.
• India eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse
• If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy
• High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands
Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next day.
• We're a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform
• Ownership of logistics SLAs by WareIQ fulfillment experts
• Micro-fulfillment model billed on usage with no minimum
• Onboarding in 7 days vs 3-6 months
WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.
About Role
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities
- The Business development management team is responsible for the acquisition of new Partnership opportunities.
- This position will be responsible for helping our prospective clients make purchase decisions to best suit their business needs.
- The Business Development Manager would be required to plan and carry out all sales activities on assigned accounts.
- This Position involves interacting with clients and our services department
- If you have prior experience in either sales, service or marketing, it is an added advantage since you will understand what the customer needs
- Maintain existing business with brilliant rapport and trust amongst clientele
- Think critically when planning to assure project success
Qualifications
- Bachelor's degree or equivalent experience
- 2 - 4 years' prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
- Ideal candidate has outstanding business acumen, an outgoing personality, confident and excellent presentation, and communication skills.
- The candidate should have patience and charm to deal with all types of customers.
- The candidate should be able to put across ideas and solutions in a clear concise manner.
- The candidate should be able to learn and adapt the product into their conversations with ease.
- Prior experience in either the sales or services departments is preferred.
• Testing and Quality Control of Transformer.
• Servicing of all our products.
• Inward Material Inspection.
• PCB Testing.
• Independent Inspection Handing.
• Modification / New Development of procedures – Products.
•Knowledge in the products Electrical /Electronic field.
•Self Correspondence - email drafting, co-ordination
- Minimum 3-4 years of experience with ETL tools, SQL, SSAS & SSIS
- Good understanding of Data Governance, including Master Data Management (MDM) and Data Quality tools and processes
- Knowledge of programming languages eg. JASON, Python, R
- Hands on experience of SQL database design
- Experience working with REST API
- Influencing and supporting project delivery through involvement in project/sprint planning and QA
- Working experience with Azure
- Stakeholder management
- Good communication skills
PHP
Angular (2+)
Javascript
NodeJS (Node.js)
React.jsJob Description We are looking for Full Stack Engineer who can turn ideas into extremely reliable, beautifully written code that other people – or you, six months into the future – will find easy to comprehend and modify. You have mastered more than one technology stack in your life, and you are comfortable with the idea of mastering several more. You're competent at high levels and low levels. Technology is a means and not the ends for you. Responsibilities Lead and build team to deliver best product(s). Work closely with client as they build features, functionality and applications to make system best. Develop visioning skills and ability to see the big picture Implement and contribute to engineering practices and processes Help your team decide what technologies to use. Every engineer is able to propose better ways to do things Skills and Qualifications Back End : NodeJS and / or PHP Front End : ReactJs, Angular and / or PHP Experience of full stack web development, JavaScript, HTML5, CSS3 and TypeScript. DevOps knowledge is a plus Ability to clearly communicate technical issues to laymen and to translate their feedback An inclination to contribute to the creative process A devotion to delivering the best possible user experience Technology expertise with insights about technology trends and solutions Team-player, flexible and able to work in a fast-paced environment Experience with MySQL, and/or Cassandra, MongoDB desired
Job Title : Assistant Manager
Function :
Location : All Locations
>> OVERVIEW
An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..
>> ROLE & RESPONSIBILITIES
· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients
· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations
>> THE INDIVIDUAL
· Be a qualified CA
· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)
· Have the ability to work under stringent deadlines and demanding client conditions
· Be willing to travel within India or abroad for continuous/ long periods of time
· Have strong soft skills like inter personal, team and communication skills both verbal and written
>> SELECTION PROCESS
· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude
>> COMPENSATION
· Details of the compensation breakup will be shared with short-listed candidates only
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