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Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Java
Spring Boot• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.
Experience managing agile development teams. You will be responsible for
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Defining the technical specifications and architecture along with overall technical product infrastructure.
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Provide creative and unique solutions to accommodate for the versatility and customizations during product development.
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The role would expect you to code and/or conduct code reviews so experience in Django or similar languages would be useful.
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Managing a team of engineers and developers; ensuring quality is met at every process of the development and deployment phases.
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Recruitment and building a team of a good mix of talent would be necessary.
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Managing AWS servers to track/monitor/optimize resource utilization and upgrade servers when necessary.
- Extensive engineering expertise in the areas of tooling, specifications, product maintenance, budgeting and software products.
- Ability to understand and collaborate on complete product lifecycle from concept to execution.
- Implementation of new technologies to optimize product quality and usage.
KIME Careers is an Ed-Tech company that deals in distance learning programs and enrols students for the same for Universities. We bridge the distance between a working professional and college. with an aim to help a working professional decide the right career path towards excellence and growth through the best University Portfolio and prepare them to derive exceptional skills and competence to sustain in ever-evolving and challenging markets.
PROFILE – BUSINESS DEVELOPMENT EXECUTIVE ROLES & RESPONSIBILITIES- • Identifying opportunities for new Business Development through Lead Generation. • Co-ordinate pre-sales and post-sales follow up. • Presenting our product to potential clients. • Closing sales and working with the client through the closing process. • Building long term trusting relationships with clients. • Achieving Monthly targets. • Creating and maintaining a database of prospect clients; maintain a database ( Salesforce, Excel ) of prospective client information • Inside sales & Outdoor meetings if required. SKILLS REQUIRED
• Good Communication and Presentation skills. • Enthusiastic and Spontaneous. • Passionate about Sales.
QUALIFICATIONS REQUIRED-
Graduates/ Post Graduates.
Roles and Responsibilities:
- Manipulate and edit film pieces in a way that is invisible to the audience.
- Trim footage segments and put together the sequence of the film.
- Input music, dialogues, graphics, and effects.
- Create rough and final cuts.
- Ensure logical sequencing and smooth running.
- Consult with stakeholders from production to post-production process.
- Continuously discover and implement new editing technologies and industry best practices to maximize efficiency.
Requirements:
- 0-1 experience with digital technology and editing software packages (e. g. Premiere Pro, After Effects & Adobe Illustrator)
- Demonstrable video editing ability with a strong portfolio.
- Thorough knowledge of timing, motivation, and continuity.
- Creative mind and storytelling skills.
- Should be good at creating content curation from already available assets.
- Graphic Design is majorly preferred.
> Strong knowledge of the Lightning framework
> Experience working with Sales or Service Cloud, Community Cloud, Marketing Cloud
> Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
> Working knowledge on continuous integration, working with repositories (e.g. Git)
> Should have the experience to design the data flow and work with any ETL or data loader
1. We are looking for designers having good creativity and communication, who are passionate about delivering a well-designed, scalable, intuitive user interface.
2. Motivated to learn things through sharing and experimentation that will help them and the company become better at creating solutions.
3. Promotes humble behavior and maintains curiosity in learning new things to take on new challenges.
4. Developing user experience for web apps/mobile apps (iOS/Android).
5. A deep understanding of current technologies and design trends, and the desire to innovate using digital platforms.
6. Screen design of new websites or mobile applications using design tools like Photoshop, Illustrator, XD etc.
7. Wireframe and UI prototyping.
8. Capability to communicate with clients, provide insight into UX decisions and collaborate with the project team.
9. Coordinate with engineering teams to develop great user experiences and ensure designs are optimized and implemented effectively.
Desired Skills :
1. Having good team spirit and strong communication skills to collaborate with various stakeholders.
2. Creative, resourceful, detail-oriented, highly organized, hands-on.
3. Bring original ideas and fresh approaches to each project.
Java- Team with top-notch engineers, product managers, program managers, DevOps and QA following agile development methodologies
- Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
- Design and develop web / mobile applications
- Create Prototype and/or Proof of Concepts (POCs) when necessary
- Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
- Utilize Agile Development, SCRUM / Pair / Extreme Programming methodologies
- Design and develop supporting components and microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant enterprise environment
- Maintain and improve the functionality and performance of the existing web applications
- Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
- Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
- Execute other Duties as assigned
- 3+ years of experience developing Backend, API and data-based applications/software
- Experience with one of the major relational databases (MySQL, Oracle, Postgres) and NoSQL databases (Mongo DB, Cassandra, Dynamo DB or such)
- Expert object-oriented programming experience using Java
- Strong OO design and programming skills in Java, Hibernate, JPA, Spring Boot
- Worked in Maven, JPA, REST services, Postman
- Working knowledge on Spring Security / Spring Batch / ZUUL / Eureka / Hysterix
- Exposure with Frontend technologies (React.js, Angular or Ruby-on-Rails)
- Require experience and Strong understanding of entire Software Development Life Cycle (SDLC), Agile (Scrum), Software design/architecture process, unit testing & Test-Driven Development (TDD)
- Experience with web services (consuming or creating)
- Experience managing Cloud infrastructure (resources and service) in AWS, Azure and/or GCP
- Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development
- Experience in reporting and analytics, queuing and real-time streaming systems
- Git or similar distributed SCM tools experience.
- Data pre-processing, data transformation, data analysis, and feature engineering
- Performance optimization of scripts (code) and Productionizing of code (SQL, Pandas, Python or PySpark, etc.)
- Required skills:
- Bachelors in - in Computer Science, Data Science, Computer Engineering, IT or equivalent
- Fluency in Python (Pandas), PySpark, SQL, or similar
- Azure data factory experience (min 12 months)
- Able to write efficient code using traditional, OO concepts, modular programming following the SDLC process.
- Experience in production optimization and end-to-end performance tracing (technical root cause analysis)
- Ability to work independently with demonstrated experience in project or program management
- Azure experience ability to translate data scientist code in Python and make it efficient (production) for cloud deployment
Leadership
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