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Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

Key Responsibilities:

● Design, develop, and maintain scalable web applications using .NET Core, .NET

Framework, C#, and related technologies.

● Participate in all phases of the SDLC, including requirements gathering, architecture

design, coding, testing, deployment, and support.

● Build and integrate RESTful APIs, and work with SQL Server, Entity Framework, and

modern front-end technologies such as Angular, React, and JavaScript.

● Conduct thorough code reviews, write unit tests, and ensure adherence to coding

standards and best practices.

● Lead or support .NET Framework to .NET Core migration initiatives, ensuring

minimal disruption and optimal performance.

● Implement and manage CI/CD pipelines using tools like Azure DevOps, Jenkins, or

GitLab CI/CD.

● Containerize applications using Docker and deploy/manage them on orchestration

platforms like Kubernetes or GKE.

● Lead and execute database migration projects, particularly transitioning from SQL

Server to PostgreSQL.

● Manage and optimize Cloud SQL for PostgreSQL, including configuration, tuning, and

ongoing maintenance.

● Leverage Google Cloud Platform (GCP) services such as GKE, Cloud SQL, Cloud

Run, and Dataflow to build and maintain cloud-native solutions.

● Handle schema conversion and data transformation tasks as part of migration and

modernization efforts.

Required Skills & Experience:

● 5+ years of hands-on experience with C#, .NET Core, and .NET Framework.

● Proven experience in application modernization and cloud-native development.

● Strong knowledge of containerization (Docker) and orchestration tools like

Kubernetes/GKE.

● Expertise in implementing and managing CI/CD pipelines.

● Solid understanding of relational databases and experience in SQL Server to

PostgreSQL migrations.

● Familiarity with cloud infrastructure, especially GCP services relevant to application

hosting and data processing.

● Excellent problem-solving, communication,

We are looking for a competitive and trustworthy Sales Executive – IT Hardware / Software to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. 

Responsibilities :

• Conduct market research to identify selling possibilities and evaluate customer needs 
• Actively seek out new sales opportunities through cold calling, networking and social media 
• Set up meetings with potential clients and listen to their wishes and concerns 
• Prepare and deliver appropriate presentations on products and services 
• Negotiate/close deals and handle complaints or objections 
• Collaborate with team members to achieve better results 
• Gather feedback from customers or prospects and share with internal teams 

Requirements:

• Proven experience as a Sales Executive or relevant role 
• Proficiency in English 
• Thorough understanding of marketing and negotiating techniques. Hands-on experience with selling of IT hardware / software is a plus 
• Fast learner and passion for sales 
• Self-motivated with a results-driven approach 
• Aptitude in delivering attractive presentations 

Benefits :

• Career growth & learning opportunities
• Team-building & fun work culture
• Performance bonuses as per company policy

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation

• Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures • Support Audit Committee related activities

About the Company

Ofin is an online business service and compliance platform which helps small and medium-sized businesses to start, run and grow their business at an affordable cost. Ofin was started in August 2019 with a mission to help entrepreneurs to start their business companies and have hassle-free compliance. We have helped hundreds of businesses across India with our range of services.

We are looking for an experienced Account Assistant to oversee general accounting operations by controlling and verifying our financial transactions.

Account Assistant responsibilities include reconciling account balances and bank statements, maintaining the general ledger, and preparing month-end close procedures. A successful Senior Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts.

Account Assistant duties also include ensuring accuracy and effectiveness in all of our accounting tasks. CANDIDATES HAVE KNOWLEDGE UP TO FINALIZATION IN TALLY. KNOWLEDGE OF ZOHOBOOKS WILL BE AN ADDED ADVANTAGE. SALES & PURCHASE INVOICE, BANK RECONCILIATION, TAXATION PART, GST, ITR, TDS, TCS, STOCK INVENTORY.

Responsibilities ·

• Prepare tax payments
• Estimate and track tax returns
• Complete quarterly and annual tax reports
• Organize and update the company’s tax database
• Recommend tax strategies that align with business goals
• Prepare necessary paperwork for tax payments and returns
• Share financial data with the accounting department
• Identify tax savings and suggest ways to increase profits
• Follow industry trends and track changes related to taxes
• Liaise with internal and external auditors
• Forecast tax predictions to senior managers

Position Description:

Our sales professionals focus on face to face sales presentations as they provide our clients an

opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.

This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.

The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.

Job Summary:

• Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
• Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
• Identifying the opportunity & problem areas, preparing the action plan for achieving the key
• sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
• achievement, management of sales support function and timely work completion of customers.
• Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
• Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
• Drive performance incentive structure and sales promotion schemes.
• Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
• To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
• To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
• To ensure that all payments are collected as per the company’s payment terms.
• Ensure adherence to sales processes and requirements.
• Conduct performance review for his/her team on regular basis.

EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.

This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.

• Participate in project Test requirement analysis
• Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
• Executes Tests and collates evidence
• Defect reporting and tracking.
• Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.

• Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
• Assist to impact analysis, test estimations, test planning for project
• Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
• Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
• Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
• Should have knowledge on Automation with at least one automation framework
• Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
• Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
• Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues

Mumbai

• Graduate with software engineering background
• Hands on Experience in Agile methodology.
• 2-4 years of experience in software testing.
• Domain/Testing/Technical certification will be an advantage

• Understanding of Cloud Technologies like Aws, Azure would be an added advantage
• Knowledge on micro services would be an added advantage.
• Knowledge on DEVOPS tools and process would be an added advantage.
• Should be able to handle work assigned/issues with minimal supervision.