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Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

Designation: Tech Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The Tech Lead is responsible for providing technical leadership and direction to the technology team. This role involves overseeing technology projects, setting the technology strategy, and ensuring the smooth operation of digital assets. The ideal candidate will have a strong technical

background and the ability to translate business requirements into technical solutions.

Key Responsibilities:

■ Lead and manage the technology team (currently outsourced).

■ Oversee all technology-related projects and initiatives, ensuring timely delivery and adherence to quality standards.

■ Develop and implement the technology strategy and roadmap aligned with business goals.

■ Manage the development, maintenance, and optimization of the website, e-commerce platform, and other digital assets.

■ Ensure technology solutions are scalable, reliable, secure, and compliant with industry standards.

■ Collaborate with cross-functional teams to understand their technology needs and provide effective solutions.

■ Stay up-to-date on emerging technologies and industry trends to identify opportunities for innovation.

Key Result Areas (KRAs):

● Successful delivery of technology projects within budget and timeline.

● Improved website and e-commerce platform performance and user experience.

● Enhanced system reliability, security, and scalability.

● Effective collaboration with cross-functional teams to meet business objectives.

● Development and implementation of a robust technology roadmap.

● Increased efficiency and productivity of the technology team.

Required Qualifications and Skills:

● Bachelor's degree in computer science engineering, or a related field.

● Proven experience in a technical lead role.

● Strong technical expertise in web development, e-commerce platforms, and related technologies.

● Ability to translate business requirements into technical solutions.

● Excellent project management and organizational skills.

● Strong leadership and team management abilities.

● Problem-solving and analytical skills.

● Ability to stay up-to-date with emerging technologies.

● Tech Stack:

○ Frontend: Angular 18

○ Backend: Nodejs

○ Database: MySQL

○ AWS: S3, ECS, Lambda etc

Note: This role offers an exciting opportunity for a young professional who is passionate about technology and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Position: IT Trainer

Responsibilities:

• -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
• -Motivate students and ensure quality training delivery.
• -Strong verbal and written communication skills.

Requirements:

• Bachelor's/Master's in CS/IT or related fields.
• Proficiency in programming languages.
• Course/certification in IT preferred.
• Freshers and experienced with good communication and technical skills welcome.

Details:

• Full-time, Permanent
• Salary: ₹10,000 - ₹15,000/month (Negotiable)
• Training provided.

Join us for an innovative journey!

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.

Key job responsibilities

• You will own multiple global products, and help create and drive the overall strategy, vision, and roadmap for each.
• You will have a high degree of ownership over critical features and the overall customer experience.
• You will be customer obsessed and technology savvy, with a deep passion toward improving existing solutions and finding newer opportunities.
• You will take up and deliver on innovative/emerging technology options, and work closely with multiple teams.
• You will contribute to engineering discussions around technology decisions and strategy related to your products.
• You will embrace ambiguity with critical and analytical thinking, obtain buy-in from a diverse set of stakeholders and senior executives, and drive end-to-end product management.

Basic Qualifications

• 5+ years of product management experience.
• Strong written and verbal communication skills, and experience presenting to senior executives and external stakeholders.
• Proven proficiency in Product Design.
• Demonstrated ability to conceptualize, launch and scale new products in a fast-paced entrepreneurial environment.
• Demonstrated success working with a wide set of stakeholders - engineering, design, field operations, Operations, Marketing, Sales etc.
• Strong technical acumen and understanding of emerging technologies

Skills that will help you build a success story with us

• An ability to quickly understand and solve new problems
• Negotiation and conflict management
• Strong interpersonal skills
• Excellent data interpretation
• Stress tolerance
• Context-switching
• Intrinsically motivated
• A tactical and strategic track record for delivering research-driven results
• Ability to motivate and lead a team and manage multiple requirements
• Innovative and people management with an understanding Competitive Analysis.
• Ready to travel, as required

Quick Glances:

• https://www.anarock.com/aboutus">What to look for at Anarock
• https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
• https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page  

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, colour, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• Research, design and build highly reliable, available, and scalable platforms.
• Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
• Lead by example, mentor, and guide team members on everything from structured problem solving to development of best practices.
• Own large technical deliverables and execute in an exemplary way
• Be able to conceptualize and develop prototype quickly
• Working with a cross-discipline team (Design, Product, Engineer, Operations, Sales, Marketing).
• Active participation in the hiring process to bring quality engineers in the team. 
• Lead-out team meetings, stand-ups, and architecture/design discussions
• Writing bug-free code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high-quality documentation supporting the design/coding tasks
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better.
• Researching new technologies and adapting them to BeyondSkool’s requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open-Source projects
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people
• Produce highly reliable systems that are thoroughly tested and benchmarked.
• Develop multi-tier scalable, high-volume performing, and reliable user-centric infrastructure that operates 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, and deliver with speediness and quality.

• Bachelor's degree in Computer Science or any other relevant field.
• Experience of 5 - 7 years as a back-end engineer preferably in a microservice environment.
• Strong proficiency of Node.js and frameworks available for it such as Express.js
• Strong proficiency in Javascript and TypeScript

• Must have worked building 2+ backend system using node.js and Express.js
• Strong understanding and experience of creating highly scalable and complex database design.
• Good understanding of Data Modeling using RDBMS and NoSQL (Cassandra, MongoDB, ElasticSearch, Redis) data stores
• Strong problem-solving skills with a good understanding of data structures and algorithms
• Strong understanding of front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Experience of creating highly scalable, fault tolerant, resilient distributed systems
• Strong knowledge of creating scalable system design and good understanding of microservice based architectures
• Understanding of caching enabled, PubSub and event driven architectures
• Hands on experience and good knowledge of AWS services
• Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
• Proficient understanding of code versioning tools, such as Git
• Curiosity to explore the cutting-edge technologies and bake them in the products.
• Zeal and drive to take end to end ownership.