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Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
🚨 We’re Hiring | Accounts Executive – Navi Mumbai Looking for an experienced Accounts Executive with strong exposure to construction industry accounting. ✅ Finalization of Balance Sheet ✅ GST & Income Tax Filing ✅ End-to-End Accounts & Finance ✅ Govt. Office Coordination 📍 Location: Navi Mumbai 💰 Salary: ₹80K – ₹1L per month Qualification : SEMI/dropout inter CA/Appeared
Strong Partner Sales Profile (Cloud / Enterprise Ecosystem)
Mandatory (Total Experience): Must have 1+years of B2B sales experience in Cloud / IT Services OR partner / enterprise solution sales exposure within BFSI, Manufacturing, or Pharmaceutical sectors
Mandatory (Experience 1 – Partner / Channel Sales): Must have experience working with channel partners, system integrators, resellers, or strategic alliances
Mandatory (Experience 2 – Partner-Led Deal Execution): Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure
Mandatory (Communication & Stakeholder Management): Must be able to coordinate across partners, internal teams, and end customers effectively
Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory
Job Title: SR. Sales – SaaS
FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential. FactWise received funding from a US-based VC, and we are currently deploying our MVP to initial clients. With exciting sales conversations in advanced stages across Europe, US, India markets, we have strong relations with leading VC firms and a great journey ahead. Our core team has members from MIT, Stanford, McKinsey, Amazon US, and we’d love to be joined by passionate, hardworking self-starters looking to align their growth journey with ours.
Key Responsibilities:
• Lead end-to-end sales cycle from prospecting to deal closure for SaaS solutions.
• Build and manage a strong sales pipeline through networking, referrals, and strategic outreach.
• Conduct client meetings, presentations, and product demonstrations to showcase value propositions.
• Drive new client acquisition while maintaining long-term relationships with key accounts.
• Negotiate contracts, finalize commercial terms, and ensure smooth onboarding of clients.
• Collaborate with product and delivery teams to design customized solutions for clients.
• Represent the company in client meetings, industry events, and conferences.
• Analyze market trends and competitor offerings to refine sales strategies.
Requirements:
• 4–5 years of proven experience in SaaS/B2B sales, with a track record of achieving targets.
• Excellent communication, presentation, and negotiation skills.
• Strong client-facing experience with the ability to handle CXO-level discussions.
• Ability to understand business problems and map them to SaaS solutions.
• Willingness to travel frequently for client meetings.
** Certification in Mulesoft Mandatory
** Btech/BE /MCA only with 10+ exp in Mulesoft
** Ready to join within 0-15 days/ serving NP
SOA
REST
Web Services
Mule ESB
Anypoint Studio
API Management
CloudHub
Integration Patterns
Good Communication skills
About Us:
Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.
INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.
While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.
INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.
INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.
Company Website:
https://www.saint-gobain.co.in/indec
Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL
Key Responsibilities:
1. Maintenance of existing Portal developed in Core PHP
2. Redeveloping the existing portals using new technologies
3. Develop new portal as per user expectation using APIs
Job Responsibility:
- Experience in building both front-end and back-end of the website
- Knowledge of WordPress Plugins
- Excellent and written and verbal communication skills with proven fluency in English
- Good understanding of Web architecture
- Analysing website performance and troubleshooting errors
- Conducts Wordpress design/development research and performs discovery analyses for new client projects, including content reviews and wireframing.
- Creates Wordpress design/development strategies based on research.
- Stay up-to-date with new web technologies.
Company Website: https://theempiremedia.in/
About Us:
We are a group of 110+ techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses by providing them a scalable and conversion-friendly e-commerce platform using Magento. We love brainstorming ideas on how businesses can utilize technology to achieve their desired goals.
Growisto has expertise of providing the below services:
1)Amazon Marketing: Boost sales, improve visibility, and reduce cost to scale up Amazon business globally by
1) Leveraging machine learning to identify search patterns
2) Creating a data driven marketing strategy to target the right audience
3) Optimizing strategies to adapt to the ever-evolving Amazon algorithm
2)E-Commerce Website Development: Boost direct sales and enhance user experience by
Designing and developing custom e-commerce websites with latest e-commerce technology stack of Magento backend, ReachJs frontend and a PWA
-Create a scalable and conversion-friendly e-commerce platform
- Integrating with multiple third-party systems and migrate from legacy system seamlessly
3)Website Marketing: Drive targeted traffic to website in order to increase sales and reduce customer acquisition cost by
- Optimising the website for search engines to increase organic traffic
-Strategically placing ads on search network
About the role:
Growisto is looking to further increase its business primarily in Western, European and Middle East market. As a sales manager, you will be solving the below key problems:
1) How to close more accounts from North America, European and Middle East markets?
2) How to improve the increase leads to a conversion ratio?
3) How to get accounts with more recurring revenue and higher billing rate?
4) How to get more enterprise accounts?
In order to embark on the next leg of growth, we need committed people managers who would want more than just a job.
Key Responsibilities:
We strongly believe that in order to solve above mentioned problems, the activities/responsibilities will keep changing depending on the need of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding about the role, here is what we have on the top of our mind:
-Work closely with the department head(s) to understand the sales gap and work backwards to close the same
-In order to close the sales, take complete ownership of providing the right solution to the prospects
-Achieve a high lead to conversion rate
-Be hands-on in taking the calls to qualify the leads and take them to conversion
-Develop the right sales collateral such as service deck, case studies, proposal templates, etc. to improve the conversion rate
-Work with practice head(s) to refine the working model to deliver the next results for the clients
-Work with the marketing team closely to improve the lead conversion ratio
-Stay actively involved in R&D to help in building offerings as well as identifying new markets for expansion
-Strategic partnerships with consulting companies, agencies in other markets
Skills (Must Have):
-Track record of services selling in non-Indian or Indian market
-Experience conducting cold outreach and nurture campaigns to build a sustainable pipeline
-Demonstrable command of consultative selling skills and an ability to manage complex sales cycles end-to-end
-High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process
-Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
-Excellent use of insights and reliability around data-driven decision making
-Excellent organization, project management, time management skills along with an ability to take initiatives
Why should you consider joining Growisto?
-It will be a challenging role and you will get complete ownership to solve challenging problems.
-If you like challenges and think from a first principle basis, you should definitely take this up
-If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
-If your thought process and personality resonate with our cultural values, then you should join Us.
Why should you not consider joining Growisto?
-If the role description does not excite you, then you should not join us
-We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
-If we have to choose between culture/team and profits, our obvious choice is culture.
-If you don’t believe in the same philosophy then you should not join us.
About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
We at Cogno AI are looking to hire a motivated candidate for the role of IT Project Manager.
As an IT Project Manager at Cogno AI, you will work on the projects of some of the largest companies - ICICI Bank, Kotak Mahindra Bank, IDFC FIRST Bank, etc.
Responsibilities:
- Create and communicate project plans that meet client objectives.
- Track and assign ownership of project-level tasks. Communicate with appropriate teammates and leadership regarding the status of specific projects.
- Set and manage timelines, holding internal and external stakeholders accountable to them, while understanding the flexible nature of client deadlines.
- Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies.
- Demonstrate an understanding of business priorities and the ability the exercise keen prioritization skills between projects and within projects to effectively handle competing and evolving priorities.
- Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team to drive transparency and accountability.
Eligibility:
- A B.Tech degree in Computer Science or IT is mandatory.
- 2 to 4 years experience in project management would be preferred.
- Prior startup experience is preferred
- Proficiency in Microsoft Office and project management software.
- Highly organized and able to multitask.
- Strong attention to detail and problem-solving skills.
- Excellent communication skills, both verbal and written.
- Able to work independently and as part of a team.
- Must have a laptop or desktop to work.
Location: Currently remote, eventually Mumbai
Compensation: As per industry and company standards.
Benefits
- Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
- Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
- Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
- Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
- Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
- Lots of creative freedom!
- Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
- Fantastic company culture. No politics. Just pure work and play!
- Very approachable and helpful seniors and peers.



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