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Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Job Role: Senior Executive- Sales and Operations
- Qualification- Graduates
- Exp- 3 to 4 years
- Salary package will be INR 3.5 to 4 Lakhs
Job Description
- Maintaining personal network with business partners, land owners, builders' organizations and high net worth customers
- Make proposal submission
- Achieve monthly sales targets
- Provide timely and accurate sales information & feedback to the Manager
- Process administration functions.
- Evaluate all vendor agreements and invoices and organize contracts.
Job Title: Graphic Designer
Location: Worli, Mumbai
Work Mode- Hybrid (3 days Work from Office)
Experience: 2-3 Years
Qualification- Graduation: A bachelor's degree in any field is okay.
Key Responsibilities:
- Have excellent communication skills.
- Well versed with design software tools like Adobe packages, Photoshop, Illustrator, InDesign and Canva.
- 2 to 3 years of experience in communication design with emphasis on Branding, Packaging and Social Media (gifs and reels).
- Keen attention to aesthetics and fine details.
- Ability to work in an organized manner and meet deadlines.
- Impressive portfolio showcasing illustrations or other graphic work would be an added advantage.
Good to have skills:
- Illustration
- Photography
- Copywriting
Job Location: Sewri, Mumbai, Maharashtra
Required experience:
- Minimum 2 year of experience in Web & Backend Development using Python
Overview
We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework
Key Skills required (Items in Bold are mandatory keywords) :
- Proficiency in Python 3.x based web and backend development
- Solid understanding of Python concepts
- Experience with some form of Machine Learning (ML)
- Experience in using libraries such as Numpy and Pandas
- Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
- Hands on experience with RDBMS such as Postgres or MySQL
- Experience building REST APIs using DRF or Flask
- Comfort with Git repositories, branching and deployment using Git
- Working experience with Docker
- Basic working knowledge of ReactJs
- Experience in deploying Django applications to AWS,Digital Ocean or Heroku
KRAs includes:
- Understanding the scope of work
- Understanding and adopting the current internal development workflow and processes
- Understanding client requirements as communicated by the project manager
- Arriving on timelines for projects, either independently or as a part of a team
- Executing projects either independently or as a part of a team
- Developing products and projects using Python
- Writing code to collect and mathematically analyse large volumes of data.
- Creating backend modules in Python by building or reutilizing existing modules in a manner so as to
provide optimal deliveries on time
- Writing Scalable, maintainable code
- Building secured REST APIs
- Setting up batch task processing environments using Celery
- Unit testing prepared modules
- Bug fixing issues as reported by the QA team
- Optimization and performance tuning of code
About us :
QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence.
In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.
Launching in the US market in 6 months followed by the UK and the Middle East, QI Spine aims to target the $1.1 Bn market with a unique offering for all types of patients through Clinic care, Video care, and Digital care being made possible via its integrated mobile application. All of this enables tremendous experience, global exposure, and wealth generation in a short time for a dynamic, out-of-the-box thinker.
Website: https://www.qispine.com/
Role & Responsibilities:
• Ownership of all performance marketing initiatives and campaigns, including planning, execution, optimization, and reporting.
• Manage and coordinate with internal and external stakeholders to ensure successful execution of campaigns.
• Daily/weekly and monthly tracking of performance metrics to identify trends, areas of opportunity, and actionable insights.
• Experience in handling large budgets and ability to optimize spends for best ROI.
• Experience in handling both in-house and agency campaigns
• Work closely with creative team to co-create compelling and effective creative outputs.
• Analyze campaign data to provide insights and recommendations to improve performance.
• Conduct A/B testing and experimentation across channels to drive incremental growth.
• Stay up-to-date with emerging trends and best practices in performance marketing, and bring new ideas to the table.
Key Responsibilities:
- Understand Business requirements in BI context and design data models to transform raw data into meaningful insights
- Create dashboards and interactive visual reports using Power BI
- Analyze data and present data through reports that aid decision-making
- Design, develop, test, and deploy Power BI scripts and perform detailed analytics
- Communicate with Business units & leadership team and aim at better visualization and transparency of data analytics, driving insightful business strategies and improved business performances
- Partner with other Technology teams to create Data models, Charts & Reports in a scalable and controlled environment
Knowledge/Experience:
- A bachelor’s degree in data science, data analytics, computer science, mathematics, statistics, econometrics, financial engineering, computer or electrical engineering, or other related quantitative fields
- 4-5 years of experience in Data Preparation & Analysis, Business Intelligence using Data visualization tools (e.g.: Power BI) and sound knowledge of JavaScript, SQL
- An understanding of Machine Learning and Artificial Intelligence (AI)
- Experience with analysis in FMCG or Electronic sector is preferred
- Strong knowledge of Microsoft Excel & PowerPoint
Skills/Qualifications:
- Strong analytical skills and ability to work in a fast-paced environment
- Business acumen to understand complex business problems and translate them into analysis that leads to actionable business insights
- Strong communication skills (oral and written) to explain complex data and analytical problems
- Willingness to learn and to explore new ideas, with independent thinking and attention to details
- Strong work ethics, the can-do attitude and excellent interpersonal skills

Provides solutions to meet the complex needs of ports.
We have urgent Requirement for Java Developer with one of leading IT firm.
Experience:- 5yr - 8yrs
Qualification:- Computer Science, Engineering or a related field
Location:- Mumbai (Thane)
Responsibilities:-
Maintain up to date code documentation
Participating in code reviews
Desired Profiles:
Degree in Computer Science, Engineering or a related field
2 to 5 years’ experience required
You have prior experience in Java development
Required hands-on experience of Java Application Frameworks (Struts, Spring, Hibernate, Spring boot)
Hands-on experience working in an Agile environment
We are looking for a Test Engineer: (2+ years of Test Automation)
Role: Automation Testing - Mobile application
No. of Positions: 2
Work Type: Permanent
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!
Responsibilities of a test automation developer include:
-Designing and writing test automation scripts
-Using test automation frameworks
-Working with QA analysts and software developers to find solutions
-Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.
Additional Skills:
-Applicants must have experience with software testing tools Selenium with Eclipse IDE.
-Programming language Java
Note: We are looking for an Automation Tester in Mobile
We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.
Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.
All possible new prospect partners - INDIVIDUAL /CORP clients in the city.
Duties & Responsibilities -
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, resolving issues & relationship building.
- Handle invoicing, including calculation of recharges done
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Required Skills:
- 1-5 years of relevant experience
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills




