11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
🚀 About the Role
Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.
🔹 Key Responsibilities
- Promote & Scale the Business Drive growth in both B2C and B2B markets.
- Understand Customer Needs – Identify market demands and tailor solutions accordingly.
- Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
- Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.
💡 What We’re Looking For
- Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
- Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
- Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
- Customer-Centric – Understand customer behavior to create personalized sales pitches.
- Leadership Potential – Take ownership and contribute to a high-performance team.
- Fast Learner & Adaptable – Quick to grasp new processes and drive results.
✨ Why Join Us?
- 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
- 📈 Impactful Work – Your ideas and strategies will directly shape our success.
- 🎯 Career Growth – Develop leadership and business skills for future career advancements.
- 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.
If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀
Job description
We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an
in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.
Key Responsibilities:-
The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure
· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments
· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals
· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security
· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems
· Software & Systems Administration: Manage Microsoft 365 administration.
· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools
· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets
· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development
· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness
· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed
· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.
· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.
Preferred Skills:-
. Experience with SOC 2, ISO 27001, or similar security frameworks.
. Experience with advanced firewall configurations and network
architecture.
Job Type: Full-time
Benefits:
- Paid sick time
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- IT management: 2 years (Required)
Work Location: In person
Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail
1. Total of 11+ years of experience in the software industry
2. 10+ years of experience in Telecom domain
3. 10+ years of hands-on experience in software products/solutions preferably with development background
4. Should have played multiple roles including software product/solutions delivery, business analysis, pre-
sales, customer-facing across multiple geographies
5. Domain experience should include the following:
a. Core networking, NFV, SDN, SNMP, switching, routing (e.g. HLR, CDRs, SMSC)
b. Telecom protocols such as SIP, VoIP
c. Experience 3G, 4G, LTE, 5G
d. E2E solution design
e. TOGAF or equivalent certified
2. Preferred technology stack/skills:
a. Java and/or C++ or Telecom COTS products (Siebel, Netcracker, Amdocs)
b. Distributed systems (web services/micro services, databases)
c. Containers and orchestration frameworks (e.g. Docker, Kubernetes)
d. Cloud concepts
e. Scalable and HA (High Availability) architecture
f. Secure engineering
2. Experience in leading responses to large RFPs, RFIs, RFQs
3. Experience working on building carrier grade products/systems
4. Travel readiness for conferences, presentations, workshops
Job Responsibilities
1. Solution design responses to RFPs
2. Provide Telecom domain expertise cover to all existing engagements and identify areas of growth by
tailoring proactive propositions
3. Research competing products/solutions and changing paradigms in the context of latest trends in domain
and technology
4. Identify and build new service offerings
5. Capability presentation to prospects
6. Front-end key customer engagements from domain perspective
7. Provide consultation to delivery teams on domain side
8. Identify, groom and build domain expertise within delivery teams & proliferate a culture of knowing the
customer, products and the domain
9. Ability to elicit functional and non-functional requirements from high level requirements.
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• Handling critical incidents/escalations, reviewing incidents and tracking towards closure • Good experience in SIEM tools, event logging and event analysis • Good knowledge in enterprise security products like Firewalls, IPS, Web/content Filtering tools, Compliance tools • Team Management, performance monitoring and prepare reports on weekly, monthly basis and share to stakeholders as needed • Good knowledge about common security attacks, targeted attacks • Good experience in forensic analysis, Packet Analysis tools like Wireshar • Assisting, mentoring L2/L3 analysts and groom them to move to next level • Contribute to continue monitoring and improvement of security posture of the organization • Having experience of managing team of 25+ team members across multiple locations.
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• Primarily responsible for security event monitoring, management and response • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring • Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center • Management, administration & maintenance of security devices under the purview of SOC which consists of state-of-the art technologies • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring • Responsible for integration of standard and non-standard logs in SIEM • Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. • Co-ordination with stakeholders, build and maintain positive working relationships with them
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- Experience in onsite functional or technical roles on at least four full-lifecycle CPQ projects, with strong implementation expertise in at least two of the following technologies: Conga CPQ and CLM, Salesforce CPQ & billing, Vlocity CPQ
- Two+ years consulting and/or Lead to- Cash (CPQ/ CLM) implementation experience. Experience managing at least two large-scale full-life cycle implementations of Lead to Cash (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
- Deep Understanding of the Lead-To-Cash business process and supporting technologies
- Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience supporting pursuit teams.
- Desire to learn additional in-demand CPQ/CLM platforms
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Qualifications:
- A Bachelor’s degree
- Salesforce or Conga CPQ certified
- Ability to work independently and manage multiple task assignments
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- An advanced degree in the area of specialization
- Experience implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Oracle, Salesforce, Conga, , etc.)
- Proficient in all phases of the Application Development Lifecycle
- Strong technical project management and/or leadership skills
• Strong technical experience with Java 8 and above
• Sound understanding of Database concepts & experienced with MySQL.
• Strong technical experience with JavaScript/Ajax/jQuery
• Good knowledge of Angular 2+ version.
• Good knowledge of REST APIs and Spring Boot.
• Awareness with any of version control systems like Git/SVN/TFS/VSS etc
• Awareness and exposure of AWS architecture components such as S3, SQS, Lambda, EKS etc
Good to Have:
• Knowledge of Docker and Containerization.
• Working in Agile env will be plus.
• Understanding of Code Optimization techniques, Code coverage tool and code analysis tool.
• Working knowledge of CI/CD process.
• Experience of onshore/offshore team collaborations.
• Makes a valuable contribution to team objectives, displays trust and mutual understanding, accepts constructive feedback, and handles confrontation constructively
As discussed, Please find the below details about our company
About TraviYo
TraviYo is established on 15th June 2016. The major mandate of the company is to provide technology solutions to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. TraviYo is awarded by the start-up India program and funded by SIDBI ventures. The major mandate of the company is to provide service to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. As an extension of this product, TraviYo provides a CMS-based dynamic website and Mobile APP for both android and iOS platforms.
Job Profile
· Develop and support for the project developed on MVC/ASP .Net, C#, and SQL Server.
· Understanding requirements and design the solution of complex problems using Microsoft Workflow
· Must be capable of on-time implementation and release for production
· Open to work on new technologies
· Can able to work individually and in a team
· Sound knowledge on SQL query optimization
Please go through the details and share your confirmation for the same.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Working with team to plan and develop the components of our adaptive
learning app and content marketplace solution. - Scaling up and upgrading the app with enhanced features as best suited for students and schools
- Working with team ensure a smooth backend integration into a dynamic content management system, to ensure personalisation of app as required
- Developing work including app backend, reporting and analytics to be taken up by the developer for both the products along with the current team.
- Both solutions for B2B and B2C App to be taken up actively by the developer along with the current product manager.
- Interacting and working with NGOs and Govt school community to build the entire tech as per the rural and local language to empower students and govt schools across India.
What you need to have:
- 1-3 years of deep hands-on experience with android based solutions and development
- Tech Expectations - Practical experience with Native android development, firebase, databases and server side integration and development
- An end user app based product experience will be a plus.
- We expect the developer to deeply own up our app solutions, work with the current team and scale up the product roadmaps for national growth and outreach.
- an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Excellent understanding of Native android development, firebase, Node. JS, databases and server side integration and development




