11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Location: Bangalore, Mumbai, Hyderabad, Pune, Delhi

Responsibilities :

● Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team

● Work closely with your team providing continuous feedback to raise the bar

● Shape team goals by developing a deep understanding of our business processes and success criteria

● Develop and execute a long-term product roadmap and architecture while balancing short term commitments

● Work closely with the team to architect and develop the best technical design and approach to solve complex problems.

● Take the accountability of the overall health of the products you build, and predictability of the deliverables of your team

● Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on own and team goals

What are we looking for ?

● Bachelors or Masters Degree in Computer Science or a related field from a college of repute

● 8 to 14 years of industry experience in software engineering with 2 to 3 years of experience of directly managing a team of software engineers

● Prior experience in established start-ups would be preferred

● Experience with object-oriented design and languages

● Track record of building and delivering mission critical, 24x7 production software systems

● Experience architecting systems on AWS platform a strong plus

● Be able to deal with ambiguity and independently drive, design, and implement large scale software solution

● Proven track record of taking ownership and driving results on technical projects

● Ability to handle multiple competing priorities in a fast-paced environment

● Technical aptitude to quickly grasp complex technical issues and communicate directly with technical and non-technical teams

● Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operation

**Job Description:**

We are seeking a talented UI/UX Designer to join our team and help shape the user experience and interface of our digital products. As a UI/UX Designer, you will collaborate closely with product managers, developers, and other stakeholders to create intuitive and visually appealing designs that enhance user engagement and satisfaction.

**Responsibilities:**

1. **User Research:** Conduct user research to understand user needs, preferences, and behaviors.

2. **Wireframing and Prototyping:** Create wireframes, user flows, and prototypes to visualize design concepts and interactions.

3. **UI Design:** Design visually stunning user interfaces that are both aesthetically pleasing and intuitive to use.

4. **UX Design:** Develop user journeys, information architecture, and interaction design to optimize the overall user experience.

5. **Collaboration:** Work closely with cross-functional teams including product managers, developers, and QA testers to ensure design requirements are met.

6. **Feedback Integration:** Gather feedback from users and stakeholders and iterate on designs based on feedback and usability testing results.

7. **Brand Consistency:** Ensure design consistency and adherence to brand guidelines across all digital products and platforms.

8. **Stay Updated:** Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design.

**Requirements:**

1. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design work.

2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.

3. Solid understanding of user-centered design principles and best practices.

4. Experience with user research methodologies and usability testing.

5. Strong communication and collaboration skills.

6. Ability to work effectively in a fast-paced, dynamic environment.

7. Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent work experience).

**Preferred Qualifications:**

1. Experience working in an Agile development environment.

2. Knowledge of HTML, CSS, and JavaScript for design implementation purposes.

3. Familiarity with motion design and animation principles.

4. Experience designing for mobile platforms (iOS and Android) as well as web applications.

**Join our team and be part of creating exceptional user experiences for our products!**

We are seeking talented and motivated Telesales Representatives to join our dynamic sales team. In this role, you will be responsible for proactively reaching out to potential customers, promoting our products and services, and converting leads into successful sales.

We need a trained Website Developer.

Must have a experience of 3 to 5 years.

Knowledge of React, Nod JS, HTML CSS.

Roles and Responsibilities:

• Analyze system requirements and prioritize tasks
• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Review and refactor code
• Deploy fully functional applications
• Assist software personnel in handling project related work and other requirements
• Coordinate with other developers and team members
• Document development and operational procedures

Qualification:

• Bachelor’s Degree in Computer Science or Information Technology
• Familiarity with the .Net Core, ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• 2+ years of development experience using MVC, C# .NET
• In depth understanding of design patterns
• Strong exposure to SQL / MySQL, MS SQL Server
• Knowledge of JQuery, JavaScript, HTML5, Bootstrap, CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Knowledge of ReactJS, Angular is a plus
• Able to work well in a team setting

- Kindly mention the details which are mentioned below

Overall Experience:-

Current CTC:-

Expected CTC (If you are holding an offer please mention):-

Notice Period:-

Current Location:-

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.

Responsibilities:

• Build the foundation of our supply side (enterprise) product from scratch. Maintain high standards of pixel perfect Ui’s and efficient User Experiences. 
• Our Supply Side ecosystem involves a plethora of products such as Catalog Management, Analytics Dashboard, Orders Processing, Finance Reconciliation, Notification centres etc. Develop a deep understanding of the mentioned use cases and build the systems for scale.
• Coordinate with Product managers, Product Designers & Backend Developers and outline sprints and tasks on a weekly basis.
• Conduct Comprehensive Unit tests before passing features to QAs. This requires a good top level understanding of backend infrastructure.
• Maintain High level of Code Quality and constantly optimize for performance and user experience.
• Be Collaborative. Self reliant and always keep pushing the limits of your knowledge.