11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Why This Role Matters:

As a Business Consultant, you’ll be the face of MyOperator for potential clients. You will understand their challenges, recommend the right solutions, and directly contribute to revenue growth. Ideal for someone who loves consultative selling and wants to accelerate their career in tech/SaaS sales.

What You Will Do:

• Engage with inbound & outbound leads to identify business needs and pain points
• Recommend MyOperator solutions and drive revenue through consultative selling
• Conduct discovery calls and schedule product demos with key decision-makers
• Maintain structured lead pipelines using CRM tools (HubSpot / Zoho / Salesforce)
• Work closely with sales, marketing & product teams to improve outreach strategies
• Keep track of industry trends and identify new opportunities
• Consistently meet and exceed monthly/quarterly sales targets

What We’re Looking For:

• 1–4 years of experience in Sales, Business Development, Consulting, or Lead Generation
• Understanding of B2B or SaaS/IT sales processes
• Strong communication, listening, and problem-solving skills
• Comfortable with LinkedIn outreach, email communication & CRM tools
• A self-starter with a consultative approach and a drive to learn and close deals

Bonus Points If You Have:

• Prior SaaS sales or business consulting experience
• Familiarity with solution-based/consultative selling
• Ability to analyze lead data and optimize conversion funnels

What You’ll Get:

• Competitive salary + high performance-based incentives
• Work with a rapidly growing SaaS company shaping the future of AI-led communication
• Continuous learning, upskilling & mentorship from industry experts
• Clear growth path to senior sales roles.
• A collaborative, high-energy work environment

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Form link for quicker response- https://forms.gle/nfuaw5Rt1AD3yYWS8

Job Description

Education Qualification: CS

Experience: 4-6 years

Location:  Pan India with potential requirement to travel to the middle east

Employment Type: contract for 6-12 months (Hybrid)

Responsibilities:

1. Board Meetings: Organize and coordinate board meetings, prepare agendas, and distribute necessary documents.
2. Minutes & Record Keeping: Take minutes during board and committee meetings, and maintain accurate records of discussions and decisions.
3. Regulatory Compliance: Ensure the firm complies with corporate governance requirements, including filing necessary documents with regulatory bodies (e.g., QFCRA).
4. Corporate Governance: Advise the board on governance best practices and ensure the company adheres to internal policies and external legal requirements.
5. Shareholder Communication: Manage communication with shareholders, including handling general meetings, votes, and reporting obligations.
6. Legal Documentation: Maintain and update key corporate documents such as the company’s charter, bylaws, and resolutions.
7. Advisory Role: Provide guidance on legal and regulatory obligations to directors and senior management.

nings: 30

Salary: ₹15,000 – ₹18,000 (In-hand)

Languages Required: English, Hindi

Experience: 0 – 5 Years

Qualification: 12th Pass or Graduate

Age Limit: 18 – 30 Years

Notice Period: Immediate

Skills Required: Communication, Excel, Computer Basics

About the Role

Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.

Key Responsibilities

• 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
• 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
• 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
• 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
• 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
• 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.

What We’re Looking For

• Excellent communication skills in English and Hindi
• A calm, polite, and professional demeanor at all times
• Ability to multitask and stay organized while managing call flow and system entries
• A willingness to work in rotational shifts with a weekly off

Shift Window

• Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
• Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)

Salary Structure

• Freshers: ₹15,000 (In-hand)
• Experienced Candidates (1+ Year): ₹16,500 (In-hand)

Why Join Us?

• ✅ Get hands-on experience in customer handling and service excellence
• 🌐 Work with a well-established company in a structured and supportive environment
• 💼 Build your skills in communication, problem-solving, and CRM
• 🚀 Career growth opportunities with performance-driven recognition

• Handling the development of new webpages and changes to website design and infrastructure if any
• Working with various stakeholders to define the objectives that will drive the most meaningful impact needed to execute them
• Developing and maintaining web development processes and standards
• Proposing and evaluating innovative solutions and ideas, and implementing them
• Creating detailed technical tasks list and providing technical guidance to the team
• Ensuring project requirements are delivered on time within budget and meeting quality objectives

What you need to have:

• 6 to 9 years experience as a website developer
• Experience in handling a team
• Good understanding of banking business processes
• Good knowledge of PHP, CSS, bootstrap, Angular 8 or above
• Knowledge of RDMS
• Hands-on experience in Javascript
• Good communication skills     

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

• Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
• Experience on Springboot/SpringCloud/Restful Webservices
• Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
• Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
• Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber

About Mastercard

We are the global technology company behind the world’s fastest payments processing network.

We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless.

We ensure every employee has the opportunity to be a part of something bigger and to change lives.

We believe as our company grows, so should you.

We believe in connecting everyone to endless, priceless possibilities.

Overview Services and Data is helping to shape the future of data insights by leveraging billions of anonymized, aggregated transactions in a 10 petabyte date warehouse to help financial institutions, merchants, media, and governments manage their businesses more effectively.

Advanced Analytics is charged with servicing clients by centralizing and optimizing the world class analytical, modeling, software coding, data sourcing, product development, product management, econometrics, and associated delivery capabilities of the MasterCard Advisors organization.

It focuses on creating innovative technology solutions which leverage technology in the data science, artificial intelligence and analytics arenas; on enabling the field with industrialized, repeatable products and on researching and incubating emerging technology to determine how they might apply to our customers and facilitate positive outcomes.

What we are re looking for

• Are you motivated by developing new Analytical skills, leading to insights into issues and developing recommendations that add real value to clients?
• Have you managed the client independently and effectively?
• Do you want to play a key role in driving a world beyond cash?
• Leading the formulation of artificial intelligence and machine learning solution objectives. Working on technical requirements based on user need.
• Responsible for creating the framework of solutions that take data intensive and complex business challenges and provide easily consumed and automated outcomes
• Using unique visualization techniques, condenses large volumes of complex ideas into elegant and simple visual models
• Determine opportunities to exploit new data sources or leverage new outcomes from existing data sources, by applying new models and algorithms to create business value
• Influences a client's strategic decisions by using deep industry expertise and deploying innovative Deep Learning analytics solutions in the operational systems Leadership Skills
• Works closely with clients/internal stakeholders to understand their business needs and design a technical solution
• Proving viability of the solution through mechanisms like proof-of-concepts
• Thought Leadership in AI – Developing compelling audience-specific messages and tools. Capture and share best practices and insights internally and with partners and customers.
• Self-driven, energetic, creative with ability to work in global teams.
• Excellent communication skills and a wide knowledge base, to convince the Stakeholders on application of AI/ML
• Provide technical leadership to the team members in relevant topics on AI/ML
• Adaptable - Takes in stride and constantly attunes to the changing needs of a highly dynamic business
• Curious - our key contributors are always seeking to grow their knowledge, to gain new perspectives, and to find better ways forward by researching and showcasing latest AI tools, techniques and applications
• Tenacious - self-starters who will take ownership of projects and bring them to completion despite difficulties or setbacks
• Consulting and Project Management Experience preferred

Functional and Technical Skills

• Experience in building and implementing AI application in any of the two domains - Fraud, risk, marketing, finance, operations for Banks, Fintech, Ecommerce, merchants or retailers
• Has a deep understanding of business value industry requirements and advanced analytic models (statistical, operations research, computing process)
• Responsible for building applications using artificial intelligence/machine learning technology, applying latest industrial and academic developments, prefer Kaggle hackathon participant
• Expertise in deep learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, Theono
• Proficient in Deep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks – Feedforward, CNN, LSTM’s GRU’s.
• Optimization techniques – Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets – Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing
• Expertise in classical Machine Learning algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil etc
• Extensive experience in statistical tools and programming environments like Python, R, SAS, SQL
• Experience with BIG DATA platforms - Hadoop, Hive, Spark, GPU Clusters for deep learning

Qualifications

• Minimum Graduate degree in Mathematics/Computer Science/Engineering

• Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
• Assisting higher executives.
• Working directly with customers handling the documentations.