11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Job description

• Candidate must have Canva, Invision, Craft, Proto.io, Figma, Frame, Webflow, Original, Studio as skills.
• Lead the end-to-end design process from concept to execution, utilizing Figma as the primary design tool.
• Create high-fidelity wireframes, prototypes, and visual designs that effectively communicate design concepts and product features.
• Develop and maintain design systems and libraries in Figma to ensure consistency and scalability across all projects.
• Conduct user research, usability testing, and gather feedback to iteratively improve designs based on user needs and insights.

We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.

Below is the job requirement

1. Should have at least 6+ Years of experience on Loan Origination domain

2. Should have Team Handling and Governance experience of atleast 2+ years

3. Database, API testing exposure should be there

4. Testing Concepts should be clear

5. Should be able to WFO at Noida Location

JOB SYNOPSIS

We are looking for an SMO - Manager to manage all Social Media Marketing activities. You will be responsible for managing all SMO activities on all Social Channels to increase leads, traffic & brand awareness.

JOB RESPONSIBILITIES

• Responsible for the successful management of digital strategy.
• Developing and implementing strategies for companies’ social media sites focusing on Facebook, Twitter, Instagram, LinkedIn, YouTube etc.
• Knowing what type of content works best on what platform, optimizing content accordingly.
• Create engaging and professional visuals/ content optimized for the platform used and intended audience.
• Blogging, creating social media profiles, and managing regular posts.
• Gain followers, and create a positive image for the company.
• Stay abreast with upcoming social media trends and tools- including attending networking and educational events, reading blogs, and listening to podcasts.
• Analyze and report social media actions and campaigns on a monthly basis for new opportunities.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Perform research on current benchmark trends and audience preferences.
• Monitor trends, activities of main competitors on social media.
• Understanding of Google Analytics or any tool & review their Promotion /performance, bounce rate etc.
• Any Automation Tool Experience [ like Hootsuite]
• Group promotion on various social media channels

JOB REQUIREMENTS

• 2-5 years of experience as a social strategist or similar role
• Up-to-date with the latest trends and best practices in SMO
• Developing and implementing social media strategies for the websites
• Managing profiles and pages on social networking sites including Facebook, Twitter, LinkedIn and other community sites.
• Posting content on relevant blogs/forums and seeding content into social applications as and when needed.
• Monitoring and reporting usage statistics and other relevant data.
• Keeping a check on the emerging trends and industry standards in social media.
• Conducting research and recommending new social media platforms and opportunities.
• Increasing the number of fans, followers on social media networks.
• Website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools
• Excellent Written Skills
• Can Create Videos/ GIF / Social media Captions to understand key challenges faced by Client
• Strong organizational, time management, and analytical skills
• Team player

JD:

• Experience in maintaining Oracle Exadata, RAC, and Administration of Oracle Multitenant Architecture.
• Implemented below Exadata new features like Smart scan, Flash cache, flash log, IORM, Storage indexes
• Using CellCli or dcli to manage Exadata storage server objects.
• Monitoring cell disk, grid disk, cell flash cache, flash disk
• Configured dcli between cell nodes and database nodes.
• Monitoring Exadata storage servers with cell metrics alerts and active requests.
• Migrating legacy database to Exadata.
• Experience in Exadata patching
• Experience in RAC along with new features like Flex ASM and Flex cluster.
• Resolve the issues like replace damaged physical disk or Flash disk.
• Installing & configuring Oracle Cluster ware & Database Software for Oracle 12c and 19c.
• Extensive Knowledge on Oracle Multitenant Architecture 12c and 19c.
• Experienced in Oracle installations, upgrades, migration, cloning, designing logical/physical architecture
• Database Refresh using Data pump.
• Expertise in Database upgrades, patching for standalone & RAC databases.
• Experienced in Database Point in Time Recovery.
• Enforcing security by creating roles, granting system and object privileges on the Tables, and stored procedures with DBA concepts.
• Knowledge on oracle enterprise management
• Implementation of db compression using Exadata HCC
• Running ExaCheck reports monthly 
• Implementing smart flash cache, enabling flash cache write back
• Hardware changes , flash disk, griddisk and DIMM replacements
• Working knowledge on managing NFS mount points.
• ZFS share creation
• Huge pages setting

Desired Candidate Profile

• Excellent communication, presentation and organizational skills
• Superlative visual design skills, excellent problem solving skills and the ability to work well in a collaborative team environment
• Understanding of technical constraints, user goals and business requirements that shape a product
• Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
• Proficiency with Figma with an understanding of rapid prototyping platforms such as Invision or Principle
• Experience working within and contributing to a structured design system
• Strong organizational skills and an attention to detail
• User Research experience in a complex space such as enterprise or other business/consumer tools and applications