11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Job Overview:
We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!
Key Responsibilities:
- Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
- Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
- Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
- Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
- Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
- Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
- Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.
Key Requirements:
- Experience: 2+ years of proven sales experience in the Software or IT industry.
- Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
- Skills:
- Excellent communication, presentation, and negotiation skills.
- Ability to understand customer needs and tailor software solutions to meet those needs.
- Self-motivated with a strong drive to achieve sales targets.
- Ability to work both independently and as part of a team.
- Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field
Visit to shops stores market and sales product
product are perfume brands
- Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships
Responsibilities:
- Collaborate with stakeholders to understand business objectives, processes, and requirements.
- Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement.
- Gather, document, and prioritize business requirements using techniques such as interviews, workshops, and surveys.
- Analyze data to identify trends, patterns, and insights that can inform decision-making and drive business outcomes.
- Develop and maintain documentation, including business process models, use cases, user stories, and requirements specifications.
- Work closely with cross-functional teams to ensure alignment between business needs and technical solutions.
- Facilitate meetings, workshops, and presentations to communicate findings, solicit feedback, and drive consensus among stakeholders.
- Collaborate with developers, designers, and QA analysts to ensure successful implementation and testing of solutions.
- Monitor and evaluate the performance of implemented solutions, and recommend adjustments or enhancements as needed.
- Stay updated on industry trends, best practices, and emerging technologies related to business analysis and process improvement.
Requirements:
- Bachelor's degree in Business Administration, Management Information Systems, or related field.
- Proven experience as a Business Analyst or similar role.
- Strong analytical skills, with the ability to gather and interpret data from multiple sources.
- Proficiency in business analysis techniques, such as process modeling, data analysis, and requirements elicitation.
- Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
- Solid understanding of project management principles and methodologies.
- Experience with business analysis tools and software (e.g., Microsoft Visio, Jira, Confluence) is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Certification in business analysis (e.g., CBAP, PMI-PBA) is preferred but not required.
Go Programming (Golang)
JavaParticipate and contribute in design and development of the core components of different backend services
Ensure high quality of software development wrt. project architecture, code quality, testing and deployment
Own performance of services in production and implement / push for implementation of systems to monitor and debug and fix an issue in production in lowest TAT
Advocate good engineering has the highest priority with the exception of value delivered to the end user
Requirements
Someone who is particular and takes pride in their choice of code editor and clearly communicate why it is better than everyone else's development environment
Has good expreince in building backend solutions
At least an year of experience with golang eco system is a great plus
Who likes to think in terms of software and data architecture before opening the aforementioned code editor
Comfortable with managing development and deployment services
Open and more importantly excited about learning the new technologies
We are a team of educators and engineers who believe that there is a lot more that can be done when it comes to how people learn things.
FlutterResponsibilities -
- Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition to delivery
- Architecting, designing, developing and deploying new features for mobile applications.
- Ensure the best possible performance, quality, and responsiveness of the application
- Diagnose and fix bugs and performance bottlenecks for great performance
- Maintain code and write automated tests to ensure the product is of the highest quality
Basic Requirements -
- You have at least 1y ears of full-time mobile development experience (iOS, Android) with at 1 year experience with Flutter & Dart
- Familiarity with RESTful APIs to connect applications to back-end services
- Experience developing integrations with common APIs (e.g., Firebase, Twitter, Facebook, Instagram, Stripe, Vimeo, Google etc.)
- Proficient understanding of code versioning tools, such as Git
- Strong knowledge of design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to understand and translate business requirements into technical requirements
NodeJS (Node.js)
MongoDB
Javascript• Develop and maintain all server-side network components
• Ensure optimal performance of the central database and responsiveness to front-end requests
• Collaborate with Frontend Developers on the integration of elements
• Working knowledge of socket programming
• Understand Facebook, Google, Twitter APIs
• Design customer-facing UI and backend services for various business processes
• Develop high-performance applications by writing testable, reusable, and efficient code
• Implement effective security protocols, data protection measures, and storage solutions
• Run diagnostic tests, repair defects, and provide technical support
• Document node.js processes, including database schemas, as well as prepare reports
• Recommend and implement improvements to processes and technologies
• Keep informed of advancements in the field of node.js development
• Extracting data from various social media and web via scraping or official API
Profile Requisites
• Bachelor's Degree in Computer Science, Information Science, or similar
• At least 4 years' experience as a node.js developer
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks
• Knowledge of frontend technologies such as HTML5 and CSS3
• Should have extensive experience with MongoDB
• Experience with a caching layer like redis
• Familiarity with Facebook, Google & Twitter APIs
• Familiarity with social media login and extracting data from authentication
• Experience with AWS services like SNS, SQS, EC2 instances, and Lambda
• Experience with Jenkins and Docker
• Familiarity with scraping from web and social media
• Familiarity with creation and working with proxies
• Proficient in unit testing framework like Mocha
• Experience in integrating 3rd party APIs
• Experience with elastic search would be great
• Superb interpersonal, communication, and collaboration skills
• Exceptional analytical and problem-solving aptitude
• Should be able to think of optimized solutions and scalable solution
Data Science
Machine Learning (ML)Job Description
We are looking for a highly capable machine learning engineer to optimize our deep learning systems. You will be evaluating existing deep learning (DL) processes, do hyperparameter tuning, performing statistical analysis (logging and evaluating model’s performance) to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.
You will be working with technologies like AWS Sagemaker, TensorFlow JS, TensorFlow/ Keras/TensorBoard to create Deep Learning backends that powers our application.
To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in Deep Learning role. A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software. To do this job successfully, you need exceptional skills in DL and programming.
Responsibilities
-
Consulting with managers to determine and refine machine learning objectives.
-
Designing deep learning systems and self-running artificial intelligence (AI) software to
automate predictive models.
-
Transforming data science prototypes and applying appropriate ML algorithms and
tools.
-
Carry out data engineering subtasks such as defining data requirements, collecting,
labeling, inspecting, cleaning, augmenting, and moving data.
-
Carry out modeling subtasks such as training deep learning models, defining
evaluation metrics, searching hyperparameters, and reading research papers.
-
Carry out deployment subtasks such as converting prototyped code into production
code, working in-depth with AWS services to set up cloud environment for training,
improving response times and saving bandwidth.
-
Ensuring that algorithms generate robust and accurate results.
-
Running tests, performing analysis, and interpreting test results.
-
Documenting machine learning processes.
-
Keeping abreast of developments in machine learning.
Requirements
-
Proven experience as a Machine Learning Engineer or similar role.
-
Should have indepth knowledge of AWS Sagemaker and related services (like S3).
-
Extensive knowledge of ML frameworks, libraries, algorithms, data structures, data
modeling, software architecture, and math & statistics.
-
Ability to write robust code in Python & Javascript (TensorFlow JS).
-
Experience with Git and Github.
-
Superb analytical and problem-solving abilities.
-
Excellent troubleshooting skills.
-
Good project management skills.
-
Great communication and collaboration skills.
-
Excellent time management and organizational abilities.
-
Bachelor's degree in computer science, data science, mathematics, or a related field;
Master’s degree is a plus.
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Maintaining files for every employee
- Updating and maintaining HR MIS report on a timely basis
- Getting employees bank account open
- Getting acceptance on Employment Agreement and filling it
- Getting their ID card and Visiting card printed
- Managing statutory compliance
Desired Candidate Profile
What you need to have:- 2-3 years in Human Resource, managing HR operations and HR compliance
- Knowledge of PF/ESIC and compliances
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