11+ PSTN Jobs in Delhi, NCR and Gurgaon | PSTN Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

●Minimum of 100+ Dials every day with 40+ Connects.

●2 hours of talk time on an average per day & 1 Video Session

●2 enrolled students per week.

●Weekly revenue targets to be met consistently. 

CyntraLabs is focused on providing organizations unified solutions to maximize the business value by utilizing the capabilities offered by emerging technologies. We take pride in providing state-of-the-art solutions in integration and retail that guarantee success in business evolution. Businesses must transform to stay relevant, hence we provide our existing and new partners with foresight to Become agile, Realize new growth opportunities and Adapt to new technologies.

Key Responsibilities:

1.     Design and develop MuleSoft and Azure architecture solutions based on client requirements

2.     Work with clients to understand their business needs and provide technical guidance on MuleSoft and Azure solutions

3.     Collaborate with other architects, developers, and project managers to ensure seamless integration of MuleSoft and Azure solutions with existing systems

4.     Create and maintain technical documentation for MuleSoft and Azure architecture solutions

5.     Perform architecture assessments and provide recommendations for MuleSoft and Azure solutions

6.     Implement MuleSoft and Azure best practices and standards for architecture, design, and development

7.     Develop custom MuleSoft and Azure components, connectors, and templates to support project requirements

8.     Participate in code reviews and provide feedback to other developers

9.     Provide technical leadership and mentorship to other MuleSoft and Azure developers

10.  Stay up-to-date with MuleSoft and Azure technology trends and best practices

11.  Assist with project scoping, planning, and estimation

12.  Communicate with clients to understand their business requirements and provide technical guidance

13.  Work on Azure-specific projects, including infrastructure architecture, security, and monitoring

14.  Design and implement Azure solutions such as Azure Logic Apps, Functions, Event Grids, and API Management

15.  Work with Azure services such as Azure Blob Storage, Azure SQL, and Cosmos DB

16.  Integrate MuleSoft and Azure services using APIs and connectors

Eligibility:

1.     A Bachelor's degree in Computer Science or related field is preferred

2.     8-10 years of experience in software development, with at least 3 years of experience in MuleSoft and Azure architecture and design

3.     Strong understanding of integration patterns, SOA, and API design principles

4.     Experience with Anypoint Studio and the MuleSoft Anypoint Platform

5.     Hands-on experience with MuleSoft development including creating APIs, connectors, and integration flows

6.     Understanding of RESTful web services, HTTP, JSON, and XML

7.     Familiarity with software development best practices such as Agile and DevOps

8.     Excellent problem-solving skills and ability to troubleshoot complex technical issues

9.     Strong communication and interpersonal skills

10.  Ability to work independently as well as in a team-oriented, collaborative environment

11.  MuleSoft certification as a Solution Architect and Azure certification as an Architect is preferred

Navia Life Care is looking for a young, energetic, and passionate backend developer for a full-time role, and available to join immediately. 

They will be expected to fulfill the following responsibilities :

Backend developer responsibilities :

- Design and build system backend on Python, Django and PostgreSQL

- Experience with Machine Learning, Data Analytics will be a Plus

- Collaborate with cross-functional teams to define, design, and ship new features.

- Unit-testing code for robustness, including edge cases, usability, and general reliability.

- Help improve code quality through writing unit tests, automation and performing code reviews

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

- Handle software updates, patches, and bug fixes.

- Develop applications for time-sensitive projects while considering business/system requirements.

- Continually learn about new programming languages, operating system updates, and other information that will affect the functions of applications in development.

- Integrate with our front-end and mobile applications

- Participate in brainstorming sessions and have the chance to contribute innovative and original ideas to our technology, algorithms and product

Requirements :

- Minimum 1 to 5 years working experience in Python, DJango, and other related technologies

- Have published one or more Android apps on the Google Play store

- Experience with third-party libraries and APIs, WebRTC etc.

- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

- Excellent ability to develop and understand algorithms.

- Opportunity to join a fast-growing and funded healthcare startup, and direct reporting to the Chief Technology Officer.

- We provide a flexible and innovation-driven work environment, with a 5-day working week, and competitive compensation packages.

What you need to have: