11+ PSTN Jobs in India

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Job Title: Project Leader / Team Leader

Job Location: Gandhinagar

Job Type: Full-time

Experience Level: 5+ years in Software Development and Team Leadership

Job Summary:

We are looking for an experienced and highly skilled Project Leader/Team Leader with a strong background in server management, full-stack development using React, Node.js, and PHP. The ideal candidate will have a proven track record of leading teams, managing complex projects, and delivering high-quality software solutions on time. You will be responsible for overseeing the development team, guiding the technical direction, and ensuring optimal performance of servers and web applications.

Key Responsibilities:

Lead and manage a team of developers in full-stack development projects.

Oversee server management including setup, optimisation, monitoring, and troubleshooting.

Ensure the timely delivery of software projects while maintaining high coding standards.

Collaborate with cross-functional teams including designers, DevOps, and QA engineers to ensure seamless project execution.

Provide technical guidance and mentorship to team members in Reactjs, Node.js, PHP and Python.

Manage project scope, timelines, and resource allocation.

Ensure proper documentation and version control practices.

Review code for quality, scalability, and security.

Identify and mitigate risks in projects and propose solutions to technical challenges.

Stay up-to-date with emerging technologies and best practices in server management and software development.

Technical Expertise:

Solid experience in React.js and Node.js for full-stack web development.

Proficiency in PHP and working with popular PHP frameworks (e.g., Laravel, Codeigniter, Core).

Strong understanding of server management (Linux)

, cloud platforms (AWS, Azure, etc.), and database management (MySQL, MongoDB, etc.).

Experience with version control systems (e.g., Git).

Familiarity with containerization (e.g., Docker) and CI/CD pipelines.

Strong problem-solving skills and debugging expertise.

Leadership and Communication:

Proven experience leading software development teams.

Strong project management skills, including Agile/Scrum methodologies.

Excellent communication and interpersonal skills for cross-team collaboration.

Ability to mentor and guide junior developers, fostering a positive and productive work environment.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum of 5 years of hands-on experience in software development with a focus on React.js, Node.js, and PHP.

Minimum of 2 years of experience in a leadership or managerial role.

Certification in Project Management (PMP, Agile, or equivalent) is a plus.

Position : Technology Analyst - 489195

Experience : 5 -8 Years

Job Location : Pune

Notice Period - 0- 15 Days (30 Days serving can be considered)

Note: Apply after careful review of JD and Other details.

Infomatics Corp has been a leader in providing exceptional services to both corporate and

government clients for over 15 years. We are recognized for our commitment to excellence

and security, holding prestigious certifications such as ISO 9001, ISO 27001, and ISO 20000.

With offices in the United States and India, we operate on a global scale, offering in-demand

IT solutions and the flexibility to scale operations according to client needs.

We are looking for ambitious Technology Analyst

Responsibilites:

Test Automation Framework understanding. Well versed in java coding with selenium

Develop and implement automated test frameworks for our web applications

Design, develop, and maintain an automation framework from scratch using best practices

Good hands on experience in TestNG, page object model, BDD Cucumber automation using Java

selenium, Rest Assured, D365

CI-CD pipeline building experience through GITLAB, Jenkins, or Maven

Should possess good communication skills and status reporting to client

Should be good in Agile, functional testing

Mandatory Skills:

Framework Development, Java, Selenium, CI-CD pipeline, API, D365, FT

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time

Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

JOB DESCRIPTION

• Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
• Design and develop a scalable IT infrastructure that benefits the organization.
• Take part in IT strategic planning activities that reflect the future vision of the organization.
• Introduce cost-effective best practices related to the needs of the business needs of the organization.
• Research and recommend solutions that circumvent potential technical issues.
• Provide high levels of customer service as it pertains to enterprise infrastructure.
• Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
• Take charge of available client databases, networks, storage, servers, directories, and other technology services.
• Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
• Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Create and document proper installation and configuration procedures.
• Assist in handling software distributions and software updates and patches.
• Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
• Create, update, and manage IT policies.
• Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management

* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.

* Minimum 10 years of experience in the above mentioned fields.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office 
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills