11+ PSTN Jobs in India
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
PythonRequirements:
- Must have proficiency in Python
- At least 3+ years of professional experience in software application development.
- Good understanding of REST APIs and a solid experience in testing APIs.
- Should have built APIs at some point and practical knowledge on working with them
- Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
- Ability to develop applications for test automation
- Should have worked in a distributed micro-service environment
- Hands-on experience with Python packages for testing (preferably pytest).
- Should be able to create fixtures, mock objects and datasets that can be used by tests across different micro-services
- Proficiency in gitStrong in writing SQL queriesTools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
- Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
- Proven track record of ability to handle time-critical projects
Good to have:
- Good understanding of CI/CDKnowledge of queues, especially Kafka
- Ability to independently manage test environment deployments and handle issues around itPerformed load testing of API endpoints
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Knowledge of different browsers and cross-platform operating systems
- Knowledge of JavaScript
- Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
- Should have knowlege in API Creation, Coding Experience would be add on.
- 5+ years experience in test automation using tools like TestNG, Selenium Webdriver (Grid, parallel, SauceLabs), Mocha_Chai front-end and backend test automation
- Bachelor's degree in Computer Science / IT / Computer Applications
Greetings from FPL groups
Position - Sales executive for Tata Cars
Experience - 0 to 5 years
Salary - based on your previous salary
Location - Korattur, Navalur and Sembakkam
Working days - 6 days of working
Work time - 9am to 6pm
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree
MongoDB
Data Science1. ROLE AND RESPONSIBILITIES
1.1. Implement next generation intelligent data platform solutions that help build high performance distributed systems.
1.2. Proactively diagnose problems and envisage long term life of the product focusing on reusable, extensible components.
1.3. Ensure agile delivery processes.
1.4. Work collaboratively with stake holders including product and engineering teams.
1.5. Build best-practices in the engineering team.
2. PRIMARY SKILL REQUIRED
2.1. Having a 2-6 years of core software product development experience.
2.2. Experience of working with data-intensive projects, with a variety of technology stacks including different programming languages (Java,
Python, Scala)
2.3. Experience in building infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data
sources to support other teams to run pipelines/jobs/reports etc.
2.4. Experience in Open-source stack
2.5. Experiences of working with RDBMS databases, NoSQL Databases
2.6. Knowledge of enterprise data lakes, data analytics, reporting, in-memory data handling, etc.
2.7. Have core computer science academic background
2.8. Aspire to continue to pursue career in technical stream
3. Optional Skill Required:
3.1. Understanding of Big Data technologies and Machine learning/Deep learning
3.2. Understanding of diverse set of databases like MongoDB, Cassandra, Redshift, Postgres, etc.
3.3. Understanding of Cloud Platform: AWS, Azure, GCP, etc.
3.4. Experience in BFSI domain is a plus.
4. PREFERRED SKILLS
4.1. A Startup mentality: comfort with ambiguity, a willingness to test, learn and improve rapidl
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Product Manager, you will be responsible for managing and taking of product end to-end: defining scope, developing requirements and product launch.
What you will do:
- Analysing customer needs/ markets, competitive offering and user requirements in depth
- Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
- Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
- Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.
What you need to have:
- MBA / B.E from Tier 1 Colleges (IIM / ISB / IIT /BITS)
- 2-5 years of product experience at a fintech company
- Prior experience in tech roles is a plus
- Comfort diving into data and deriving tangible insights
- Proven track record of shipping several high impact features end-to-end
- Prior startup experience is a plus
Required:
1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills
Nice to have:
1) Experience in SAP BO / Crystal report / SSRS / Power BI
2) Experience in Informix
3) Experience in ETL
Responsibilities:
• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another
NodeJS (Node.js)MongoDB
Express
JavascriptKey Result Areas –
- Deliver projects/ Products with a world-class user interface and experience
- Delivering as per the plan following the deadline, quality & process.
- Adhering to the company productivity & quality matrix
- Keep the focus on automation and reuse of the component
- Project documentation
- Effective communication
- Following the company defined coding standards
- Contribution to common code
- Should be able to work in agile development methodology.
Skills Required-
- Strong Experience in ExpressJS, Node.JS, HTML, CSS, JavaScript
- Experience in Angular 1 / 4 / 5 will be a big plus
- Comfortable with source code repositories Git
- Worked with build tools like Gulp, Bower, npm
- Experience in developing REST APIs using Node.js
- Strong Experience in MongoDB
- Should be able to understand existing code and able to enhance it further as required.
- Knowledge of agile development methodology.
Kubernetes
DockerAs part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.
Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus
Adobe IllustratorDo you speak and think Fashion? Can you create designs that will wow the world? Then this role is for you.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
- Making designs for Men's, Women's Kids Footwear (Sandals Slippers) and different apparel styles
- Making samples to present their ideas
- Creating Spec Sheet and consumption sheet for various styles. Tooling of final styles.
- Working with other designers on style and trend
- Only Experts on Coreldraw should apply for this role.
- Candidates are also expected to submit their Coreldraw work along with their CV.
- No industry barrier. Candidate has to be coreldraw and Illustrator expert
SaaS based,B2B,Enterprise Level product organization
Java
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