11+ PSTN Jobs in India

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

We are looking for an exceptional Python Backend Developer to join our engineering team. You will be responsible for managing the interchange of data between the server and the users, developing server-side logic, and ensuring high performance and responsiveness to requests from the front end. The ideal candidate must have a rock-solid foundation in core computer science concepts, specifically Object-Oriented Programming (OOP) and Data Structures and Algorithms (DSA), to design and implement highly scalable and optimised backend systems.

Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Python code.
• Develop robust, highly scalable, and low-latency backend architectures and APIs.
• Apply strong OOPS principles to build modular and maintainable software systems.
• Utilise advanced Data Structures and Algorithms (DSA) to solve complex computational problems and optimise application performance.
• Integrate user-facing elements developed by front-end developers with server-side logic.
• Implement security and data protection measures.
• Identify bottlenecks, troubleshoot bugs, and devise elegant solutions to mitigate these issues.
• Collaborate cross-functionally with product managers, front-end developers, and QA engineers to deliver high-quality features.

Requirements:

• Core Python: Strong proficiency in Python programming with a deep understanding of its quirks, ecosystem, and best practices.
• OOPs Expertise: Excellent command over Object-Oriented Programming concepts (Inheritance, Polymorphism, Encapsulation, Abstraction) and design patterns.
• DSA Proficiency: Strong problem-solving skills with a deep understanding of Data Structures (Arrays, Trees, Graphs, Hash Tables, etc. ) and Algorithms (Sorting, Searching, Dynamic Programming, etc. ).
• Frameworks: Hands-on experience with popular Python web frameworks such as Django, FastAPI, or Flask.
• Database Management: Solid understanding of relational databases (e. g., PostgreSQL, MySQL) and ORM (Object-Relational Mapper) libraries.
• API Development: Experience in designing and developing RESTful APIs.
• Version Control: Proficient understanding of code versioning tools, such as Git.
• Clean Code: A strong commitment to writing clean, readable, and properly documented code.

Good to Have (Optional):

• Experience with NoSQL databases (e. g., MongoDB, Redis).
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools (Docker, Kubernetes).
• Knowledge of asynchronous programming in Python (asyncio).

Role Overview:

We are seeking a backend-focused Software Engineer with deep expertise in REST APIs,

real-time integrations, and cloud-based application services. The ideal candidate will build

scalable backend systems, integrate real-time data flows, and contribute to system design

and documentation. This is a hands-on role working with global teams in a fast-paced, Agile

environment.

Key Responsibilities:

• Design, develop, and maintain REST APIs and backend services using Python, FastAPI,

and SQLAlchemy.

• Build and support real-time integrations using AWS Lambda, API Gateway, and

EventBridge.

• Develop and maintain Operational Data Stores (ODS) for real-time data access.

• Write performant SQL queries and work with dimensional data models in PostgreSQL.

• Contribute to cloud-based application logic and data orchestration.

• Containerize services using Docker and deploy via CI/CD pipelines.

• Implement automated testing using pytest, pydantic, and related tools.

• Collaborate with cross-functional Agile teams using tools like Jira.

• Document technical workflows, APIs, and system integrations with clarity and

consistency.

• Should have experience in team management

Required Skills & Experience:

• 8+ years of backend or integrations engineering experience.

• Expert-level knowledge of REST API development and real-time system design.

• Strong experience with: Python (FastAPI preferred), SQLAlchemy.

• PostgreSQL and advanced SQL.

• AWS Lambda, API Gateway, EventBridge.

• Operational Data Stores (ODS) and distributed system integration.

• Experience with Docker, Git, CI/CD tools, and automated testing frameworks.

• Experience working in Agile environments and collaborating with cross-functional

teams.

• Comfortable producing and maintaining clear technical documentation.

• Working knowledge of React is acceptable but not a focus.

• Hands-on experience working with Databricks or similar data platforms.

Education & Certifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (required).

• Master’s degree is a plus.

• Certifications in AWS (e.g., Developer Associate, Solutions Architect) or Python

frameworks are highly preferred.

Job Title: Graphic Designer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 3 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry or luxury industry is ideal.

·        Good to have experience in marketing or advertising agency.

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

Job Title: Mid-Level .NET Developer (Agile/SCRUM)

Location: Mohali, PTP or anywhere else) 

Night Shift from 6:30 pm to 3:30 am IST

Experience:

5 Years

Job Summary:

We are seeking a proactive and detail-oriented Mid-Level .NET Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality applications using Microsoft technologies with a strong emphasis on .NET Core, C#, Web API, and modern front-end frameworks. You will collaborate with cross-functional teams in an Agile/SCRUM environment and participate in the full software development lifecycle—from requirements gathering to deployment—while ensuring adherence to best coding and delivery practices.

Key Responsibilities:

• Design, develop, and maintain applications using C#, .NET, .NET Core, MVC, and databases such as SQL Server, PostgreSQL, and MongoDB.
• Create responsive and interactive user interfaces using JavaScript, TypeScript, Angular, HTML, and CSS.
• Develop and integrate RESTful APIs for multi-tier, distributed systems.
• Participate actively in Agile/SCRUM ceremonies, including sprint planning, daily stand-ups, and retrospectives.
• Write clean, efficient, and maintainable code following industry best practices.
• Conduct code reviews to ensure high-quality and consistent deliverables.
• Assist in configuring and maintaining CI/CD pipelines (Jenkins or similar tools).
• Troubleshoot, debug, and resolve application issues effectively.
• Collaborate with QA and product teams to validate requirements and ensure smooth delivery.
• Support release planning and deployment activities.

Required Skills & Qualifications:

• 4–6 years of professional experience in .NET development.
• Strong proficiency in C#, .NET Core, MVC, and relational databases such as SQL Server.
• Working knowledge of NoSQL databases like MongoDB.
• Solid understanding of JavaScript/TypeScript and the Angular framework.
• Experience in developing and integrating RESTful APIs.
• Familiarity with Agile/SCRUM methodologies.
• Basic knowledge of CI/CD pipelines and Git version control.
• Hands-on experience with AWS cloud services.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and collaboration skills.

Preferred / Nice-to-Have Skills:

• Advanced experience with AWS services.
• Knowledge of Kubernetes or other container orchestration platforms.
• Familiarity with IIS web server configuration and management.
• Experience in the healthcare domain.
• Exposure to AI-assisted code development tools (e.g., GitHub Copilot, ChatGPT).
• Experience with application security and code quality tools such as Snyk or SonarQube.
• Strong understanding of SOLID principles and clean architecture patterns.

Technical Proficiencies:

• ASP.NET Core, ASP.NET MVC
• C#, Entity Framework, Razor Pages
• SQL Server, MongoDB
• REST API, jQuery, AJAX
• HTML, CSS, JavaScript, TypeScript, Angular
• Azure Services, Azure Functions, AWS
• Visual Studio
• CI/CD, Git

1. 5-7 years hands-on working experience in Java / Spring / Spring Cloud / Spring Data JPA / Spring Boot Microservices
2. Data processing capability
3. Hands-on working experience with GCP/AWS/Azure
4. Hands-on working experience with Junit, Git, Jenkins, Maven
5. Excellent communication skill
6. Experience on Google cloud data flow would be an added advantage

Java, SpringBoot, Problem Solving skill, Apache Beam, AWS/GCP,

• Writing clean and efficient code for Android applications.
• Atleast published 1-2 apps on play store.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new features.
• Staying up to date with new mobile technology trends, applications, and protocols.

• You have prior exposure to Kotlin, Android SDK.
• Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
• Familiarity with RESTful APIs to effectively integrate Android applications.
• Understanding of code versioning tools such as Git.
• You are a problem solver with good analytical skills.
• Prior experience in accessibility applications or voice-based applications will be a plus not a necessity
• Passion to work in dynamic, start-up environment

Exp : 3 to 10 Years

Required Skills:

• Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
• Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
• Well versed with Linux commands.
• Knowledge in deploying VMWare/OVA would be added advantage.
• Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
• Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
• Testing and troubleshooting as required.
• Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
• Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.

• Good written and verbal communication skills
• Must have experience working with global customer
• Self-starter and capable of working independently
• Quick learning ability to learn future skills as per business requirement
• Able to work in flexible hours (including late India night and early morning) to support global customers in North America region