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Desktop Support Engineer
Job Location - Kharadi, Pune
(Work from Office Only)
We are looking to hire a skilled desktop support engineer to assist our clients with computer
hardware and software issues. You will be required to work on-site and software upgrades,
systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of
home and office systems, good problem-solving skills, and high-level interpersonal skills. A
top-class desktop support engineer provides fast and effective support for clients
experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Configure and maintain routers, switches, firewalls, and other network devices
• Implement network solutions to support business needs and growth.
• Stay up-to-date with the latest trends and best practices in network and cloud technologies.
• Monitor network and cloud performance and identify and resolve issues promptly..
• Document network and cloud configurations, processes, and procedures.
Desktop Support Engineer Requirements:
• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.
• Knowledge of popular operating systems, software applications, and remote connection
systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Able to effectively prioritize tasks in a high-pressure environment.
• Ability to present ideas in user-friendly language.
• Ability to solve complex hardware and software issues.
GemsCap Global Analyst Pvt. Ltd.
14th Floor B Wing ITPP- International Tech Park, Kharadi, Pune - 411014, INDIA.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills, problem solving skills & good analytical skills.
• Good written and verbal communication skills.
Job Description
We are looking for an experienced software engineer with a strong background in DevOps and handling
traffic & infrastructure at scale.
Responsibilities :
Work closely with product engineers to implement scalable and highly reliable systems.
Scale existing backend systems to handle ever-increasing amounts of traffic and new product
requirements.
Collaborate with other developers to understand & setup tooling needed for - Continuous
Integration/Delivery/Deployment practices.
Build & operate infrastructure to support website, backend cluster, ML projects in the organization.
Monitor and track performance and reliability of our services and software to meet promised SLA
You are the right fit if you have:
1+ years of experience working on distributed systems and shipping high-quality product features on
schedule
Experience with Python including Object Oriented programming
Container administration and development utilizing Kubernetes, Docker, Mesos, or similar
Infrastructure automation through Terraform, Chef, Ansible, Puppet, Packer or similar
Knowledge of cloud compute technologies, network monitoring
Experience with Cloud Orchestration frameworks, development and SRE support of these systems
Experience with CI/CD pipelines including VCS (git, svn, etc), Gitlab Runners, Jenkins
Working with or supporting production, test, and development environments for medium to large user
environments
Installing and configuring application servers and database servers
Experience in developing scripts to automate software deployments and installations
Experience in a 247 high-availability production environmentAbility to come with best solution by capturing big picture instead of focusing on minor details. Root
cause analysis
Mandatory skills: Shell/Bash Scripting, Unix, Linux, Dockers, Kubernetes, AWS, Jenkins, GIT
Job Description: Magento Developer
We are looking to hire a skilled Magento Developer to build and maintain eCommerce websites for our clients. As a Magento Developer, you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
To ensure success as a Magento Developer, you should have excellent object-orientated programming knowledge, hold certifications for Java and Magento development, and be able to project manage. Ultimately, a high-level Magento Developer can build and maintain a user-friendly eCommerce platform that perfectly meets the needs of the client.
Magento Developer Responsibilities:
- Meeting with the design team to discuss the needs of the company.
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Troubleshooting integration issues.
- Updating website features and security patches.
Magento Developer Requirements:
- Bachelor’s degree in Computer Science or related field.
- Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
- Experience with complete eCommerce lifecycle development.
- Understanding of modern UI/UX trends.
- Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
- Good working knowledge of Adobe Photoshop and Adobe Illustrator.
- Strong attention to detail.
- Ability to project-manage and work to strict deadlines.
- Ability to work in a team environment.

- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.

● Design, build, and maintain efficient, reusable, and reliable Ruby code.
● Integration of data storage solutions (may include databases, key-value stores, blob stores,
etc.).
● Integration of user-facing elements developed by front-end developers with server side logic
● Identify bottlenecks and bugs, and devise solutions to these problems.
● Help maintain code quality, organization and automatization.
Skills:
● Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque.
● Good understanding of the syntax of Ruby and its nuances.
● Solid understanding of object-oriented programming.
● Good understanding of server-side templating languages (such as Liquid, Slim, etc depending on
your technology stack).
● Good understanding of server-side CSS preprocessors (such as Sass, based on project
requirements).
● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
● Familiarity with concepts of MVC, Mocking, ORM, and RESTful.
● A knack for writing clean, readable Ruby code.
● Ability to integrate multiple data sources and databases into one system.
● Understanding of fundamental design principles behind a scalable application.
● Able to create database schemas that represent and support business processes.
● Able to implement automated testing platforms and unit tests.
● Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
● Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc).
● Familiarity with continuous integration.
What you will do:
- Understanding the ecosystem of an idea and taking a domain-oriented approach to conceptualize the product and deriving innovative directions, yisuals and experiences
- Effectively communicating the idea behind the design and product concepts to a diverse audience through wireframes, storyboards, user flows, process flows and product maps
- Designing project and concept-specific graphics
- Compiling designs into thoughtful interactive prototypes
- Conducting on ongoing user research
- Collaborating with teams to ensure smooth adoption of designs and delivery of products
What you need to have:
- Proficiency with vector graphics tools such as Figma/Sketch/AI (Preferably Figma)
- Ability to visualize the big picture of a project into product concepts and design directions
- Good understanding of the web and mobile app design ecosystem
- Ability to use prototyping tools
- A knack to stay updated about the latest design trends, techniques and technologies



Top Skills:
You write high-quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails.
You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities:
You solve problems at their root, stepping back to understand the broader context.
You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
You recognize and use design patterns to solve business problems.
You understand how operating systems work, perform and scale.
You continually align your work with Amazon’s business objectives and seek to deliver business value.
You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience:
Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
Experience in software development and full product life-cycle.
Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
Proficiency in SQL and data modeling.
Location: Hyderabad/Bangalore
CTC - no bar
We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.
Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
Responsibilities:
• Design and oversee all aspects of our digital marketing department including our marketing
database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Drive campaigns from planning to execution and beyond to meet key performance metrics
• Constantly optimize marketing activities to improve return on investment
• Allocate budgets and analyze and recommend modifications to ad spends
• Collaborate with marketing teams to guide A/B creative tests, incrementality tests, and spend
scaling tests on campaigns online and offline to identify what works best
• Test new channels and trends (such as
voice search, Augmented Reality, Virtual Reality, Digital
Out of Home, etc.)
• Optimize marketing budgets to maximize Cost per Acquisition (CPA) and efficiently scale new
customers
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and med iaexperts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.
Requirements:
• Bachelor’s degree in Marketing or relevant field.
• A minimum experience of 1-3 years in a digital performance marketing.
• In-depth knowledge of various social media platforms, best practices, and website analytics.
• Solid understanding of HTML, CSS, and JavaScript is required.
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.

