
Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader

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Key Responsibilities
- Handle student inquiries and provide clear, detailed information about courses, programs, and admission procedures.
- Counsel prospective students on appropriate course options based on their educational background, interests, and career aspirations.
- Follow up with leads through calls, emails, and in-person meetings to achieve monthly and quarterly enrollment targets.
- Coordinate with marketing and academic teams to ensure a smooth and efficient admission process.
- Maintain strong relationships with students by delivering exceptional customer service, contributing to student satisfaction and retention.
- Maintain accurate records of leads, follow-ups, and admissions in CRM systems or internal databases.
- Participate in promotional events, webinars, and information sessions as required.
Required Skills and Qualifications
- Minimum 2 years of experience in EdTech, educational sales, or student counselling.
- Fluency in Kannada, English, and Hindi (spoken and written).
- Strong communication, persuasion, and interpersonal skills.
- Ability to work independently and collaborate with teams effectively.
- Graduate degree in any discipline; additional certification in counselling, sales, or student guidance is an added advantage.
- Strong organizational skills, time management, and attention to detail.
- Proficiency in basic computer applications (MS Office, email, CRM tools) preferred.
Preferred Attributes
- Goal-oriented mindset with the ability to work in a fast-paced environment.
- Empathetic approach with excellent listening and counselling skills.
- Willingness to learn, adapt, and handle diverse student requirements.
About Trainery
Trainery is building the next-gen AI-native Talent Management Suite — integrating performance, learning, compensation, and HR operations into one unified experience for modern teams.
We’re setting up our India Development Center and looking for a proactive HR Generalist to lead HR operations, drive recruitment, and help us build a strong and engaged team.
If you’re an energetic people person who enjoys taking ownership, thrives in a fast-paced startup environment, and loves connecting great talent with great opportunities — this role is for you.
What You’ll Do
Recruitment & Talent Acquisition
Own end-to-end recruitment for the India team — from sourcing to onboarding.
Identify, attract, and engage top talent using job boards, LinkedIn, and creative sourcing strategies.
Manage candidate communication, scheduling, and offer rollouts.
HR Operations
Manage employee records, attendance, leave tracking, and payroll coordination.
Support day-to-day HR processes and ensure compliance with internal policies.
Assist with performance reviews, engagement activities, and policy updates
.
Employee Experience & Culture
Facilitate smooth onboarding and orientation for new hires.
Support employee engagement and recognition initiatives.
Act as the go-to person for employee queries and workplace support.
HR Strategy & Process
Partner with leadership to strengthen HR systems and culture at Trainery India.
Implement HR best practices and ensure a people-first approach in all initiatives.
Who You Are
Bachelor’s/MBA degree in Human Resources, Business Administration, or related field.
2+ years of HR Generalist, ideally in a startup environment.
Strong understanding of recruitment workflows and HR operations.
Excellent communication skills — you’re comfortable picking up the phone and engaging confidently.
Self-driven, organized, and able to manage multiple priorities.
Familiar with HRMS/ATS tools and digital collaboration platforms.
Why Join Trainery
Be part of an early-stage team building a high-impact HR tech product.
Take ownership and shape HR practices from the ground up.
Work closely with leadership and cross-functional teams.
Fast-paced, transparent, and growth-oriented culture.
Looking for Software Developer - Node.js on urgent bases.
Job Description:
1.Hands on experience in Backend database.
2.Knowledge of Nodejs, React.
Exp: 1-2 Years
Qualification:Diploma/B.E/Technical Degree
Location :Andheri (E)
and analyzing complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
• Develop comprehensive documentation that meets organizational
standards
• Obtain a deep understanding of products and services to translate
complex product information into simple, polished, and engaging
content
• Write user-friendly content that meets the needs of the target audience,
turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference
materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for
improvement
Daily and Monthly Responsibilities
• Research, outline, write and edit new and existing content, working
closely with various departments to understand project requirements
• Independently gather information from subject matter experts to
develop, organize, and write procedure manuals, technical
specifications, and process documentation
• Work with development and support leads to identify all documentation
repositories, revise, edit, and determine the best solution for data
compilation and centralized storage.
• Research, create, and maintain information architecture templates that
uphold organizational and legal standards, and allow for easy data
migration
• Develop content in alternative media forms for maximum usability, with
a consistent and cohesive voice across all documentation.
Skills and Qualifications
• Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical writer
• Knowledge about using the tools and applications required for creating
the content effectively
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials
for multiple audiences
• Superior written and verbal communication skills, with a keen eye for
detail.
• Experience working with engineering to improve the user experience:
design, UI, and help refine content and create visuals and diagrams for
technical support content
Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye
for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation
Title: Senior Java Developer
Location: Pan India/Remote work
Senior Java Developer
Functional Experience:
5+ years of work experience, bachelor's degree in computer science or a related field, develop applications for cloud computing, design, maintain and operate cloud systems/microservices and applications, keep cloud systems secure, fully tested and integrated with all the other products/applications, understand the language of business and develop to address the business’s needs.
Technical Skills Required:
Minimum 6 year of hands-on Java (including Java 11) programming; Experience and knowledge of open-source software, frameworks around server-side development in Java 11; wide and deep understanding of Java ecosystem, monitoring and diagnosis, Spring Boot.
Notice Period: 0-30 Days
- Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
- Measure and report performance of all digital marketing campaigns & activities
- Brainstorm new and creative growth strategies & high frequency scenario
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Analyse existing products and plan growth and improvement strategy
- Manage campaign timelines and deliverables
- Document best practices and seek out opportunities to improve existing processes
- Create reports and build reporting requirements for data management and analytics
Desired Profile:
- Masters/Bachelor’s Degree in Business or Marketing.
- MBA in Marketing will be preferred
- Min 2-5 years of experience in Digital operations role
- Solid MS Office skills – PowerPoint, Excel, Word.
- Strong project and product management expertise.
- Excellent interpersonal, communication and presentation skills.
- Strong analytical and creative problem solving skills.
- Ability to effectively organize, analyze, and present data with solutions.
• Total of 4+ years of experience in development, architecting/designing and implementing Software solutions for enterprises.
• Must have strong programming experience in either Python or Java/J2EE.
• Minimum of 4+ year’s experience working with various Cloud platforms preferably Google Cloud Platform.
• Experience in Architecting and Designing solutions leveraging Google Cloud products such as Cloud BigQuery, Cloud DataFlow, Cloud Pub/Sub, Cloud BigTable and Tensorflow will be highly preferred.
• Presentation skills with a high degree of comfort speaking with management and developers
• The ability to work in a fast-paced, work environment
• Excellent communication, listening, and influencing skills
RESPONSIBILITIES:
• Lead teams to implement and deliver software solutions for Enterprises by understanding their requirements.
• Communicate efficiently and document the Architectural/Design decisions to customer stakeholders/subject matter experts.
• Opportunity to learn new products quickly and rapidly comprehend new technical areas – technical/functional and apply detailed and critical thinking to customer solutions.
• Implementing and optimizing cloud solutions for customers.
• Migration of Workloads from on-prem/other public clouds to Google Cloud Platform.
• Provide solutions to team members for complex scenarios.
• Promote good design and programming practices with various teams and subject matter experts.
• Ability to work on any product on the Google cloud platform.
• Must be hands-on and be able to write code as required.
• Ability to lead junior engineers and conduct code reviews
QUALIFICATION:
• Minimum B.Tech/B.E Engineering graduate








