Team Lead

Strong Snowflake Data Architect profile (Cloud Data Platform / AI-led Data Transformation)

Mandatory (Experience 1) – Must have 8+ years of experience in Data Engineering / Data Architecture, with strong focus on building enterprise-scale data platforms

Mandatory (Experience 2) – Must have 3+ years of deep hands-on experience in Snowflake architecture, including designing and implementing scalable data warehouse solutions

Mandatory (Experience 3) – Strong expertise in Snowflake features including Resource Monitors, RBAC, Virtual Warehouses, Time Travel, Zero Copy Clone, and query performance optimization

Mandatory (Experience 4) – Proven experience building and managing data ingestion pipelines using Snowpipe, handling structured, semi-structured (JSON, XML), and columnar data formats (Parquet)

Mandatory (Experience 5) – Strong experience in cloud ecosystem, preferably AWS, including S3, Lambda, EC2, Redshift, and integration with Snowflake-based architectures

Mandatory (Experience 6) – Proven experience in migrating data from on-premise or legacy systems to Snowflake, including data modeling, transformation, and validation

Mandatory (Experience 7) – Hands-on experience in SQL, SnowSQL, Python, or PySpark for data transformation, automation, and monitoring

Mandatory (Experience 8) – Experience in data modeling, partitioning, micro-partitions, and re-clustering strategies in Snowflake

Mandatory (Experience 9) – Must have experience working in client-facing or consulting roles, including requirement gathering, solution design, and stakeholder communication

Mandatory (Skill 1) – Strong understanding of end-to-end data architecture including ETL/ELT pipelines, data lakes, and warehouse integration

Mandatory (Skill 2) – Experience in designing monitoring and automation frameworks using Python, Bash, or similar tools

Mandatory (Skill 3) – Ability to translate business requirements into scalable technical solutions and define future-state data architecture roadmaps

Mandatory (Note) – Only immediate joiners or candidates who can join within 15 days

Key Responsibilities

Manage technical onboarding and implementation for new clients

Understand customer requirements and configure the product accordingly

Provide technical support and troubleshooting for client issues

Work with APIs, integrations, and system configurations

Monitor customer usage and proactively address risks or gaps

Act as a technical advisor, guiding clients on best practices

Collaborate with internal teams (Engineering, Product, Sales) to resolve issues and improve product experience

Document solutions, processes, and customer requirements

Assist in client training sessions and demos

Ensure high customer satisfaction and retention

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

 Office/Delivery Support Staff

• Required: High School Diploma or any Bachelor's Degree

• Experience: 2-3 years

Experience

-3-6 years of experience in an HR Generalist role in a startup

-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems

Role and Responsibilities

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
• How to measure performance
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across company
• Ensuring cultural homogeneity
• Employee engagement
•  Performance Management and its process
• Compensation benchmarking

Talent Acquisition

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.

Onboarding & Induction

Should have done the following:

• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer

Employee Grievance Handling:

 Should have been involved in the below:

• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

Skills

• Proficiency in documenting processes and keeping up with industry trends.
• Excellent interpersonal and communication skills.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.

Benefits

Too lazy to cook food? Delicious lunch served at office.

ESOPs, based on grade level

Comprehensive Health Insurance plans

Eximius is a micro-VC fund which invests into early-stage startups. One of our portfolio startup iTribe is looking for "Hustlers", "First Principle Thinkers", "Crazy and trips on creating products out of the box from scratch", "Outspoken", "unafraid of users ripping your product".

About iTribe: 
iTribe is on a mission to make discussing finance from being a taboo topic to a dinner table topic, which means making "Bharat" financially literate and independent. iTribe is a social network which allows anyone to discover, discuss, vet ideas and seek advice from like-minded iTribe aims at making Finance simple, witty and fun for everyone

Founded in 2021 by IIT Kharagpur alumni to convert their own journey of becoming investors into a product to help billion users. An emerging startup backed by some of the most respected investors around the world.

Responsibilities

Code Quality and Go live

• Craft clean, manageable code, maintain proper documentation and code integrity
• Maintain quality and ensure responsiveness, cross-platform optimization of applications
• Create, test and deploy the applications on production servers
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency
• Responsible for security and data protection.

Communication & Collaboration

• Working alongside Product managers to architect and design new features.
• Collaborate with the rest of the engineering team to launch new features.
• Unblock peers and keep all the internal and external teams informed about the progress of development

Requirements

• 2 - 5 years of experience in designing and developing Server-side components (REST APIs, Microservice Architecture) and frontend applications (React/ Angular)
• Good understanding and strong in data structures and algorithms (Degree in computer science is an added advantage)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS, etc.).
• Strong programming expertise in at least one (Python, Java, NodeJS, GoLang) will be an added advantage
• Good understanding of databases such as MongoDB, PostgreSQL, MySQL.
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter, learn and implement new technologies/ frameworks
• Excellent analytical and problem-solving skills

Why you should join iTribe? 

• Building a product which is not done in decades.
• Be a part of the founding team and work directly with the founders.
• Competitive Salary
• ESOPs - ownership in the company
• Medical Insurances
• Subscriptions to premium platforms for learning
• Books that you ask for
• Friendly leave policy

Details

• Location – Pune
• Reporting to – Sr. QA Manager
• Working closely with Product Manager and CTO

Educational Background:

• Engineering Graduate

Professional Experience:

• 5-8 Years of QA experience

Tech Skills:

• Understanding of basic testing principles – Black Box and White Box Testing
• Document and execute test cases for Black and White box testing.
• Execute testing tasks and report status and escalating issues as appropriate.
• Knowledge of testing with multiple browsers – IE, FF and Chrome
• Document defects and ensure verification of resolutions
• Work collaboratively with the development team during all stages of projects to provide in process testing results.

• Knowledge of manual testing
• Knowledge of JavaScript and VBScript
• Exposure to automated testing tools like Selenium, WaitiN, JMeter
• Basic SQL knowledge – writing SELECT queries, INSERT and UPDATE statements etc.

Other Skills:

• Good listener
• Confident approach
• Strong problem-solving skill
• Highly proficient with MS Office
• Ability to structure processes and lay down the foundation for a department

Personality and attitude traits:

• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Start-up savvy