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Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader
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Tech Prescient is a premium Software Product Development Services company, deeply passionate about customer success! Quality and Customer Delight is at the core of everything we do.
What differentiates us is our obsession with the quality of work we produce. Customers work with us because of our technical expertise, transparent and agile processes and unflinching attention to detail in our work. Client success is at the core of what we do.
Our vision is to be the most reliable and trusted development partner for our customers. We are extremely customer-centric, take pride in what we build and are literally obsessed with the quality of work we do for our customers.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
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Who We Are:
OwlCraft is a forward-thinking company focused on empowering entrepreneurs by helping them build scalable and innovative startups. With a remote-first approach, we specialize in providing end-to-end startup development services, from ideation to execution.
What We Do:
Our mission is to simplify the process of turning great ideas into successful businesses. We collaborate with visionary entrepreneurs to create impactful solutions tailored to the Indian market and beyond.
Our Philosophy:
At OwlCraft, we believe in a collaborative, flexible, and supportive work environment. By fostering innovation and maintaining a user-centric focus, we aim to deliver solutions that drive long-term success for our clients.
Why Choose Us:
- A team of experienced professionals dedicated to your success.
- Customized and scalable startup solutions.
- Strong emphasis on creating innovative and practical business strategies.
Our Vision:
To become a trusted partner for aspiring entrepreneurs, enabling them to craft startups that make a difference in their industries and communities.
Core Values:
- Innovation
- Collaboration
- Transparency
- Excellence
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