11+ Process Optimization Jobs in Hyderabad | Process Optimization Job openings in Hyderabad

Amar Chitra Katha(ACK Alive) is launching a first of its kind learning program in the country for which we are inviting applications from interested people who would want to be a part of the team. Leo & Mike is the content, curriculum and operations partner for ACK Alive. You will be working closely with the Leo & Mike team as well as the Amar Chitra Katha team, which will be a one of a kind opportunity.

Role: Program Manager (Amar Chitra Katha Project)

Job Description

Who are we looking for?

We are looking for a Program Manager who can drive our programs across a maximum of 6 centers and ensure the seamless delivery of the programs in line with the organization’s objectives to the complete satisfaction of learners and their parents.

Duties/ Responsibilities:

The Program Manager will be responsible for 

• Effective implementation of program across 6 centers with regard to learner satisfaction,learning outcomes and parent satisfaction

• End to end training in content,learning system,operations and implementation

• Ensuring venue readiness in terms of room setup,material availability etc before the program starts and act as single point of contact for venue partner,parents and learners

• Coordinating kitting ,packing and transportation of materials to and from venues.

• Creating,Updating and maintaining a learner and parent database across all venues

• Creating schedules across venues and communicate the same to facilitators,parents,learners

• Rescheduling of classes at venues as required

• Observing the classrooms and documenting the observations for mentoring facilitators

• Conduct meetings with facilitators and teams to discuss the observations from classroom observation

• Collecting data/feedback from facilitators,learners,parents and classroom observations and loop it back to  Leo & Mike team for appropriate interventions in content and program improvement

• Initiating appropriate interventions wherever required with respect to learner and parent issues

• Managing the post sale communication to parents regarding the programs and communicating about learners to parents through the facilitators

     Requirements

• Bachelor's degree in any discipline

• Effective interpersonal and communication skills

• Sound knowledge on Project Management

• Proven experience to manage a team

• Problem Solving and troubleshooting skills

• A positive and proactive attitude

• Ability to take constructive feedback and work on it

• Proficiency in all Microsoft Office applications

     Details

• Compensation: Rs.40,000/- per month(6 month contract which may be extended)

• 1 paid leave per month

About Us       

ACK Alive (Amar Chitra Katha)

ACK Alive is a unique concept that brings alive the stories, the cultural learnings and the values that Amar Chitra Katha has always celebrated. The ACK Alive offers a wide range of learning programs to children that is rooted in Indian values and combined with modern skills to thrive in the 21st century. 

Amar Chitra Katha has been the first glimpse into our glorious heritage and culture for generations of Indians. Founded in 1967, today, Amar Chitra Katha (ACK) is a household name in India. Today, ACK is synonymous with the reinvention of quintessential Indian tales from the great epics, mythology, history, literature, oral folktales and many other sources.

Leo & Mike 

Leo & Mike is the content and curriculum partner for ACK Alive. Leo & Mike is a new-age learning company for 4 to 14 year old children. We create and facilitate after-school and summer camp programs where learning happens through interdisciplinary content, project-based activities and play. We work closely with parents, schools and other organizations with a similar mission while keeping children at the centre of everything that we do.

Job Title: Mid-Level .NET Developer (Agile/SCRUM)

Location: Mohali, PTP or anywhere else) 

Night Shift from 6:30 pm to 3:30 am IST

Experience:

5 Years

Job Summary:

We are seeking a proactive and detail-oriented Mid-Level .NET Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality applications using Microsoft technologies with a strong emphasis on .NET Core, C#, Web API, and modern front-end frameworks. You will collaborate with cross-functional teams in an Agile/SCRUM environment and participate in the full software development lifecycle—from requirements gathering to deployment—while ensuring adherence to best coding and delivery practices.

Key Responsibilities:

• Design, develop, and maintain applications using C#, .NET, .NET Core, MVC, and databases such as SQL Server, PostgreSQL, and MongoDB.
• Create responsive and interactive user interfaces using JavaScript, TypeScript, Angular, HTML, and CSS.
• Develop and integrate RESTful APIs for multi-tier, distributed systems.
• Participate actively in Agile/SCRUM ceremonies, including sprint planning, daily stand-ups, and retrospectives.
• Write clean, efficient, and maintainable code following industry best practices.
• Conduct code reviews to ensure high-quality and consistent deliverables.
• Assist in configuring and maintaining CI/CD pipelines (Jenkins or similar tools).
• Troubleshoot, debug, and resolve application issues effectively.
• Collaborate with QA and product teams to validate requirements and ensure smooth delivery.
• Support release planning and deployment activities.

Required Skills & Qualifications:

• 4–6 years of professional experience in .NET development.
• Strong proficiency in C#, .NET Core, MVC, and relational databases such as SQL Server.
• Working knowledge of NoSQL databases like MongoDB.
• Solid understanding of JavaScript/TypeScript and the Angular framework.
• Experience in developing and integrating RESTful APIs.
• Familiarity with Agile/SCRUM methodologies.
• Basic knowledge of CI/CD pipelines and Git version control.
• Hands-on experience with AWS cloud services.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and collaboration skills.

Preferred / Nice-to-Have Skills:

• Advanced experience with AWS services.
• Knowledge of Kubernetes or other container orchestration platforms.
• Familiarity with IIS web server configuration and management.
• Experience in the healthcare domain.
• Exposure to AI-assisted code development tools (e.g., GitHub Copilot, ChatGPT).
• Experience with application security and code quality tools such as Snyk or SonarQube.
• Strong understanding of SOLID principles and clean architecture patterns.

Technical Proficiencies:

• ASP.NET Core, ASP.NET MVC
• C#, Entity Framework, Razor Pages
• SQL Server, MongoDB
• REST API, jQuery, AJAX
• HTML, CSS, JavaScript, TypeScript, Angular
• Azure Services, Azure Functions, AWS
• Visual Studio
• CI/CD, Git

About the Role

The Senior Software Development Engineer in Test (SDET) is a core member of the development

team, participating across the full development lifecycle. This role translates business and functional

requirements into deliverables, designs and maintains test automation frameworks, and ensures

automated tests are integrated into the continuous delivery pipeline. The Sr. SDET develops high-

quality, maintainable, and performant test code, consults on test automation strategy, and serves as

a leader and coach across teams to influence quality practices and standards

What You’ll Do

 Design, develop, and maintain automation systems and tools to be used by development

and test engineers.

 Analyze code coverage using industry-standard tools (e.g., SonarQube).

 Oversee integration of automated tests into the Continuous Delivery pipeline.

 Design and author test cases for unit, functional, performance, scalability, and durability

testing.

 Manage and groom automated and manual test suites for balanced coverage and fast

feedback cycles.

 Work with IT partner teams to provide, create, or modify test data through repeatable,

automated processes.

 Provide internal training on testing skills and tools; contribute to the Test Community of

Practice to evolve testing practices and standards.

 Lead defect management and interface with external teams on test strategy and execution.

 Ensure requirements and/or user stories are testable and provide estimates for user stories

and tasks.

 Coordinate with Dev and Ops regarding testing practices to ensure quality thresholds are

met.

 Contribute to design and code reviews.

 Perform other duties and projects as assigned by business management.

What You’ll Bring (Must have skills)

 Bachelor’s degree in software engineering, Computer Science, or related fields.

 4–7 years of experience using three or more development languages (e.g., C#, Java,

JavaScript).

 Any Monitoring or Observability Tools - Splunk, AppDynamics, Dynatrace, Prometheus,

Grafana, SolarWinds.

 4–7 years of experience with three or more automation tools (e.g., Selenium, TestNG,

Appium, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor).

 4–7 years of experience with testing methodologies such as Test-Driven Development (TDD)

and Behavior Driven Development (BDD), API Testing, Acceptance Testing, end to end

testing.

 4–7 years of experience using issue-tracking software and Agile project management

systems (JIRA)

 Proficiency with SQL (querying, joins, stored procedures), Knowledge of NoSQL databases

(MongoDB, DynamoDB, etc.) – Any database

Skills Required:

• Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
• Any 2 (Must) out of the below-mentioned list : 

a.     JPA/Hibernate

b.     Messaging queue/Kafka/SQS/distributed message/SNS/JMS

c.     NoSQL/Aerospike/Reddis/Cassandra

d.     Microservices

Roles and Responsibilities:

• Technical design, implementation, deployment, and support.
• Partner with Business Analysts to review and implement business requirements.
• Perform development and unit testing, working closely with Business.
• Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
• Ensure designs are in compliance with specifications
• Contribute to all phases of the development lifecycle
• Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
• Should have experience of working on Core Java/J2EE & OOPS concept
• Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
• Should have a good understanding of Hibernate and Other ORMs
• Should have an understanding of working on Web Service (SOAP/REST) and Maven
• Build tools such as Jenkins
• Caching Technique(Radis, Hazlecast, Aerospike)
• Database Knowledge - Oracle, MySQL

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Responsibilities

• Build and mentor the computer vision team at TransPacks
• Drive to productionize algorithms (industrial level) developed through hard-core research
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Eligibility

• Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (courses, projects etc) and 6-8 years of experience
• Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Thesis work) and 4-7 years of experience
• D in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Ph. D. Dissertation) and inclination to working in Industry to provide innovative solutions to practical problems

Requirements

• In-depth understanding of image processing algorithms, pattern recognition methods, and rule-based classifiers
• Experience in feature extraction, object recognition and tracking, image registration, noise reduction, image calibration, and correction
• Ability to understand, optimize and debug imaging algorithms
• Understating and experience in openCV library
• Fundamental understanding of mathematical techniques involved in ML and DL schemas (Instance-based methods, Boosting methods, PGM, Neural Networks etc.)
• Thorough understanding of state-of-the-art DL concepts (Sequence modeling, Attention, Convolution etc.) along with knack to imagine new schemas that work for the given data.
• Understanding of engineering principles and a clear understanding of data structures and algorithms
• Experience in writing production level codes using either C++ or Java
• Experience with technologies/libraries such as python pandas, numpy, scipy
• Experience with tensorflow and scikit.