Key Job Duties & Responsibilities :
- Design, implement and maintain robust network infrastructures connecting all locations to deliver secure, high availability (>99.9%) network services throughout a global environment.
- Recommend, develop, collaborate, and support adherence to network standards, policies, and procedures in accordance with best practices.
- Implement and support networking solutions according to II-VI Incorporated standards and industry best practices.
- Assist and consult with systems and network professionals, including those at other II-VI sites, on networking initiatives, technologies, and compatibility between sites.
- Lead network infrastructure efforts (LAN and WAN) to include project planning, quality implementation and administration.
- Work with outside vendors to provide a stable network environment.
- Ensure continuous network operations through the design and implementation of resilient services and appropriate failover capabilities.
- Implement and maintain disaster recovery plans to ensure network infrastructure resiliency and recoverability.
- Participate in the validation and periodic testing of recovery procedures.
- Develop and manage multiple concurrent project plans to effectively implement information technology solutions.
- Communicate the scope, goals, deliverables, and significant milestones.
- Effectively communicate project expectations with team members and project stakeholders.
-Proactively identify, communicate, and resolve project issues.
- Identify, implement, monitor and maintain network services including the existing VoIP infrastructure, wireless, LAN/WAN topologies, and process control networks.
- Participate in administration and support of networks, security, telephony, video, wireless and operations.
- Manage and implement planned changes in pre-scheduled maintenance windows off hours.
- Deliver end-user support to a regional user base on a timely basis and in accordance with department standards, consistent with legal and statutory requirements and with industry best practices.
Skills/Qualifications (include Education, Skills & Experience) :
- Bachelor's degree in Computer Science\related area or equivalent work experience and knowledge.
- 7 - 10 years of experience in network and telephony planning, design, and management for a global company.
- Cisco route & switch CCNP certifications are required.
- Voice and/or security certifications are preferred.
- Possess expert knowledge of network and data communication protocols and technologies.
- Able to design, implement and support converged networks with voice, data, video and wireless access.
- Must be able to scale upwards and adopt newer technologies that include converged infrastructure, software defined networks, and application delivery.
- Possess proficient knowledge and practical experience in the design and management of dynamic network routing and switching; wireless networking; implementation and support of VoIP technologies and videoconferencing.
- Experience with Cisco technologies, Check Point firewalls, Palo Alto and F5 equipment is preferred.
- Strong vendor management experience desired.
- The candidate should have good communication and troubleshooting skills to manage MPLS, telecom, and data providers.
- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
- Excellent English verbal and written communication skills; ability to communicate effectively with end-users, IT professionals and management.
- Demonstrated skills in network project planning and management, documentation, problem-solving and work prioritization.
- Proven technical project management and documentation skills.
- Must be both team-oriented and self-motivated.
- Willing to travel, domestic and international.
Shubham Vishwakarma
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Are you someone who loves making sure things just work? Do you get a kick out of finding bugs before anyone else does? If you’re excited about building reliable, user-friendly software and want to be part of a fast-growing SaaS startup, we’d love to meet you! Pullse AI is looking for a QA Engineer who’s ready to roll up their sleeves and help us deliver a top-notch product.
About Pullse
Pullse is a SaaS startup on a mission to change the way customer support works, using the power of AI. Our platform brings all support channels together, streamlines workflows, and helps businesses deliver better customer experiences. We believe in giving our team the freedom to make an impact, work transparently, and grow together.
What You’ll Do
- Test Planning & Design: Work with our product and engineering teams to understand what we’re building, then create test plans and cases that cover all the bases—frontend, backend, and AI features.
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If you’re excited about making sure our next-generation customer support platform is rock-solid, we’d love to hear from you! Send us your resume and a quick note about why you think you’d be a great fit.
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- Maintain a high level of consultative, solution-based selling to sell ODIGO
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon