Key Job Duties & Responsibilities :
- Design, implement and maintain robust network infrastructures connecting all locations to deliver secure, high availability (>99.9%) network services throughout a global environment.
- Recommend, develop, collaborate, and support adherence to network standards, policies, and procedures in accordance with best practices.
- Implement and support networking solutions according to II-VI Incorporated standards and industry best practices.
- Assist and consult with systems and network professionals, including those at other II-VI sites, on networking initiatives, technologies, and compatibility between sites.
- Lead network infrastructure efforts (LAN and WAN) to include project planning, quality implementation and administration.
- Work with outside vendors to provide a stable network environment.
- Ensure continuous network operations through the design and implementation of resilient services and appropriate failover capabilities.
- Implement and maintain disaster recovery plans to ensure network infrastructure resiliency and recoverability.
- Participate in the validation and periodic testing of recovery procedures.
- Develop and manage multiple concurrent project plans to effectively implement information technology solutions.
- Communicate the scope, goals, deliverables, and significant milestones.
- Effectively communicate project expectations with team members and project stakeholders.
-Proactively identify, communicate, and resolve project issues.
- Identify, implement, monitor and maintain network services including the existing VoIP infrastructure, wireless, LAN/WAN topologies, and process control networks.
- Participate in administration and support of networks, security, telephony, video, wireless and operations.
- Manage and implement planned changes in pre-scheduled maintenance windows off hours.
- Deliver end-user support to a regional user base on a timely basis and in accordance with department standards, consistent with legal and statutory requirements and with industry best practices.
Skills/Qualifications (include Education, Skills & Experience) :
- Bachelor's degree in Computer Science\related area or equivalent work experience and knowledge.
- 7 - 10 years of experience in network and telephony planning, design, and management for a global company.
- Cisco route & switch CCNP certifications are required.
- Voice and/or security certifications are preferred.
- Possess expert knowledge of network and data communication protocols and technologies.
- Able to design, implement and support converged networks with voice, data, video and wireless access.
- Must be able to scale upwards and adopt newer technologies that include converged infrastructure, software defined networks, and application delivery.
- Possess proficient knowledge and practical experience in the design and management of dynamic network routing and switching; wireless networking; implementation and support of VoIP technologies and videoconferencing.
- Experience with Cisco technologies, Check Point firewalls, Palo Alto and F5 equipment is preferred.
- Strong vendor management experience desired.
- The candidate should have good communication and troubleshooting skills to manage MPLS, telecom, and data providers.
- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
- Excellent English verbal and written communication skills; ability to communicate effectively with end-users, IT professionals and management.
- Demonstrated skills in network project planning and management, documentation, problem-solving and work prioritization.
- Proven technical project management and documentation skills.
- Must be both team-oriented and self-motivated.
- Willing to travel, domestic and international.
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Greetings!!
We are hiring for TAM ( Technical Account Manager) and please find the below details :
CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.
Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details
Job Location : Hyderabad
Shift : Fixed Night Shift
Job Overview
The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs. The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments. The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client. This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc. The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness. This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.
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The TAM will be expected to generally execute on the following across an assigned client base:
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon