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You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.
Responsibilities
- Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
- Troubleshoot basic product issues and escalate when required.
- Update all tickets and chats with clean, accurate notes.
- Meet first response and resolution targets as per internal SLAs.
- Maintain a consistent brand tone in every customer interaction.
- Capture customer feedback and pass key patterns to the product and tech teams.
- Support CSAT and resolution rate goals through steady quality.
Objective of the role:
Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.
Requirements
- Bachelor’s degree or equivalent.
- One to three years of experience in customer support.
- Strong verbal and written communication.
- Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
- Ability to manage multiple conversations without dropping quality.
- Basic problem-solving and the ability to spot recurring issues.
Location: Andheri, Mumbai
Work Mode: Hybrid
Working Days: Monday to Friday (5 Days Working)
About the Role
We are looking for a Junior Technical Recruiter / Fresher who is passionate about building a career in IT recruitment. If you are eager to learn, have strong communication skills, and want to grow in a fast-paced hiring environment, this role is for you.
Key Responsibilities
- Source and screen candidates for various IT roles using job portals, social media, and networking.
- Understand job requirements and match relevant profiles.
- Conduct initial HR screening and coordinate interviews.
- Maintain candidate database and ensure timely follow-ups.
- Support the senior recruitment team in daily hiring activities.
What We’re Looking For
- Freshers or candidates with 0–1 year experience in recruitment.
- Strong interest in IT hiring and willingness to learn new technologies.
- Good communication and interpersonal skills.
- Basic knowledge of hiring tools (Naukri, LinkedIn, etc.) is a plus.
- Immediate joiners preferred.
Why Join Us?
- Structured training and mentorship.
- Fast growth opportunities in IT recruitment.
- Friendly work culture with hybrid flexibility.
- Opportunity to work on niche and emerging tech roles.
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We are looking for a qualified Backend Developer to design and code functional programs and applications. You will work as part of a team and individually with little supervision.
A great Application Developer has excellent knowledge of Javascript.
They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.
The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.
Experience: 2 years and more
CTC: Upto 18 LPA
Skills Required
- 2+ years of web application development experience using Javascript
- Experience in Node.js, and Express.js/loopback.js
- Deep understanding of RESTful APIs
- Data modelling experience in both relational and NoSQL databases(MongoDB preferred).
- Experience deploying and maintaining a micro-service architecture
- Experience with Microsoft Azure
- Experience with server-less infrastructure paradigms (AWS Lambda, etc).
- Experience building a scalable product is a bonus!
Knowledge/Qualifications/ Competency
- Any Graduate – Any Specialization with 3+ yrs of relevant strong object-oriented JavaScript & MVC with analytical/logical thinking & problem solving skills (Object Oriented JS, JQUERY, NodeJS)
Responsibilities
- You will write reusable, testable, and efficient code
- You will look to optimise applications for performance and scalability.
- You will be building secured backend API's to be consumed by multiple applications (e.g. web and mobile)
- You will constantly be collaborating with a team member and help colleagues
- You will make architectural decisions
- You will use every possible opportunity to share your own professional experience with your team members
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer:
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!
REQUIRE ACCOUNTS EXECUTIVE - FEMALE Duties and Responsibilities: 1. To manage day to day operations of the accounts department 2. Reconcile invoices and identify discrepancies. 3. Create and update expense reports, Process reimbursement forms. 4. Enter financial transactions into internal databases. 5. Check spreadsheets for accuracy. 6. Maintain digital and physical financial records. 7. To maintain and reconcile GST data. 8. Preparation of GSTR 1, 3B, Annual Returns 9. To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods, principles and policies are being followed through Tally. 10. Checking expenses & paying on time 11. Coordinate with Branch offices to maintain tally entry 12. Entry of purchases, sales PAN India level and incorporate Tally data along with Branch offices. Qualification : 1. Bachelors degree in Commerce 2. Knowledge of accounting régulations and procedures 3. Expert in handling accounting software like Tally 4. MS Excel skills 5. Experience with General Ledger functions Experience – 3 years Location – Chandivali, Andheri east Salary – upto 30 k Working – 5 day week (Sat/Sunday holiday) REQUIRE ACCOUNTS EXECUTIVE - FEMALE Duties and Responsibilities: 1. To manage day to day operations of the accounts department 2. Reconcile invoices and identify discrepancies. 3. Create and update expense reports, Process reimbursement forms. 4. Enter financial transactions into internal databases. 5. Check spreadsheets for accuracy. 6. Maintain digital and physical financial records. 7. To maintain and reconcile GST data. 8. Preparation of GSTR 1, 3B, Annual Returns 9. To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods, principles and policies are being followed through Tally. 10. Checking expenses & paying on time 11. Coordinate with Branch offices to maintain tally entry 12. Entry of purchases, sales PAN India level and incorporate Tally data along with Branch offices. Qualification : 1. Bachelors degree in Commerce 2. Knowledge of accounting régulations and procedures 3. Expert in handling accounting software like Tally 4. MS Excel skills 5. Experience with General Ledger functions Experience – 3 years t Salary – upto 30 k day week
- Actively engage in Lead response management and communication to make them sales- ready
- Co-ordinate for Digital Marketing activities like LinkedIn Posts, Cold emails etc.
- Participate in sales meetings & maintain sales tracker
- Maximize business opportunities by promoting services offered by the company to existing clients
- Identify & Onboard new reseller partners
- Plan Business Development Activities
- Co-ordinate with Vendors
- Demonstrate solution to the clients
- Achieve quarterly Sales targets
Candidates with Enterprise IT sales or have prior work experience in an IT company would be preferrable.
Job Title: Go Developer (Remote)
Job Description: Backend Engineer (GO Developer)
Remote Working | Engineering Team | Full-time
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!
The Impact you will create in the Job:
Build campaign generation services which can send app notifications at a speed of 10 million a minute.
Dashboards to show Real time key performance indicators to clients.
Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
Building highly available & horizontally scalable platform services for ever growing data.
Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.
You will build backend services and APIs to create scalable engineering systems.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
Identify and improvise areas of improvement through data insights and research.
What we look for?
3-6 years experience in developing high scale internet applications/API based services.
Worked with GoLang as a primary language
Experience with High scale real time architectures
Experience with queueing systems like RabbitMQ, Kafka etc
Experience with Elasticsearch would be a plus
Having hands on experience with Kubernetes would be a plus.
Understanding of SMTP protocol would be a plus
Experience with MTA will be an added advantage.
Very strong analytic and problem-solving skills.
Enjoys working at solving challenges that come with developing real time high scale applications.
Skills Required (Knowledge and Skills)
SAP Fiori UI5
OData service
HTML5
CSS3
Java Script
Angular, Node (Not Mandatory, Added advantage)




