Kubernetes
Docker
Amazon Web Services (AWS)
Python
PostgreSQL
RedisAbout us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
Company video
Product showcase
Company social profiles
Similar jobs
KubernetesDocker
JenkinsJob Title : DevOps Engineer
Experience : 3+ Years
Location : Mumbai
Employment Type : Full-time
Job Overview :
We’re looking for an experienced DevOps Engineer to design, build, and manage Kubernetes-based deployments for a microservices data discovery platform.
The ideal candidate has strong hands-on expertise with Helm, Docker, CI/CD pipelines, and cloud networking — and can handle complex deployments across on-prem, cloud, and air-gapped environments.
Mandatory Skills :
✅ Helm, Kubernetes, Docker
✅ Jenkins, ArgoCD, GitOps
✅ Cloud Networking (VPCs, bare metal vs. VMs)
✅ Storage (MinIO, Ceph, NFS, S3/EBS)
✅ Air-gapped & multi-tenant deployments
Key Responsibilities :
- Build and customize Helm charts from scratch.
- Implement CI/CD pipelines using Jenkins, ArgoCD, GitOps.
- Manage containerized deployments across on-prem/cloud setups.
- Work on air-gapped and restricted environments.
- Optimize for scalability, monitoring, and security (Prometheus, Grafana, RBAC, HPA).
DockerAmazon Web Services (AWS)REVIEW CRITERIA:
MANDATORY:
- Strong Senior/Lead DevOps Engineer Profile
- Must have 8+ years of hands-on experience in DevOps engineering, with a strong focus on AWS cloud infrastructure and services (EC2, VPC, EKS, RDS, Lambda, CloudFront, etc.).
- Must have strong system administration expertise (installation, tuning, troubleshooting, security hardening)
- Must have solid experience in CI/CD pipeline setup and automation using tools such as Jenkins, GitHub Actions, or similar
- Must have hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
- Must have strong database expertise across MongoDB and Snowflake (administration, performance optimization, integrations)
- Must have experience with monitoring and observability tools such as Prometheus, Grafana, ELK, CloudWatch, or Datadog
- Must have good exposure to containerization and orchestration using Docker and Kubernetes (EKS)
- Must be currently working in an AWS-based environment (AWS experience must be in the current organization)
- Its an IC role
PREFERRED:
- Must be proficient in scripting languages (Bash, Python) for automation and operational tasks.
- Must have strong understanding of security best practices, IAM, WAF, and GuardDuty configurations.
- Exposure to DevSecOps and end-to-end automation of deployments, provisioning, and monitoring.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- Candidates from NCR region only (No outstation candidates).
ROLES AND RESPONSIBILITIES:
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.
KEY RESPONSIBILITIES:
Cloud & Infrastructure as Code (IaC)-
- Architect and manage AWS environments ensuring scalability, security, and high availability.
- Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
- Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.
CI/CD & Automation:
- Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
- Automate deployments, provisioning, and monitoring across environments.
Containers & Orchestration:
- Deploy and operate workloads on Docker and Kubernetes (EKS).
- Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
- Optimize performance of containerized and microservices applications.
Monitoring & Reliability:
- Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Establish logging, alerting, and proactive monitoring for high availability.
Security & Compliance:
- Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
- Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
- Configure VPNs, firewalls, and secure access policies and AWS organizations.
Databases & Analytics:
- Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Manage data reliability, performance tuning, and cloud-native integrations.
- Experience with Apache Airflow and Spark.
IDEAL CANDIDATE:
- 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
- Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
- Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
- Proven ability with CI/CD pipeline automation and DevSecOps practices.
- Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
- Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Strong scripting skills (Shell/bash, Python, or similar) for automation.
- Bachelor / Master’s degree
- Effective communication skills
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
KubernetesDockerThe Role
As a DevOps Engineer at Blitzy's Pune headquarters, you'll build and operate the infrastructure that powers our AI agents and the applications they produce. You'll work at the intersection of cloud infrastructure, developer tooling, and AI-native systems — designing the pipelines, clusters, and automation that allow Blitzy to ship production-ready software at machine speed. This is a hands-on, high-ownership role for an engineer who moves fast, automates everything, and cares deeply about developer experience and system reliability.
What Success Looks Like
- Kubernetes clusters are running reliably at scale, with clear deployment standards, Helm-managed releases, and minimal manual intervention required from engineering teams.
- CI/CD pipelines are fast, consistent, and trusted — developers ship confidently knowing the automation handles the rest.
- Observability is comprehensive: alerts are actionable, dashboards are meaningful, and incidents are resolved faster because the right data is always available.
- Infrastructure provisioning is fully automated — no snowflake environments, no manual setup, everything reproducible through code.
- AI agent orchestration infrastructure is stable and scalable, directly enabling Blitzy's core product to deliver for enterprise customers.
- Engineering teams notice the difference — developer productivity is measurably higher and infrastructure is no longer a bottleneck to shipping.
Areas of Ownership
- Build and manage Kubernetes clusters supporting AI agent workloads and application deployment at scale.
- Design, implement, and maintain CI/CD pipelines for application and AI service delivery — ensuring speed, reliability, and repeatability.
- Automate infrastructure provisioning and dynamic scaling using Python scripts and Terraform IaC.
- Deploy and manage applications using Helm charts; own packaging standards and release automation.
- Build and maintain comprehensive observability stacks — alerting, distributed tracing, metrics, and logging (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
- Monitor and maintain production services and APIs; own incident response and drive blameless postmortems.
- Build dedicated infrastructure for AI agent orchestration and management, enabling Blitzy's core autonomous development capabilities.
- Collaborate with engineering teams on deployment strategies and continuously improve developer experience through tooling and automation.
Required Experience
- 5–8 years of DevOps, infrastructure, or platform engineering experience.
- Python proficiency for scripting, automation, and infrastructure tooling.
- Deep Kubernetes expertise — cluster management, workload deployment, scaling, and troubleshooting.
- Hands-on Helm experience for application packaging and release management.
- Proven ability to design and implement CI/CD pipelines across complex, multi-service environments.
- Practical experience with at least one major cloud platform (AWS, GCP, or Azure).
- Terraform proficiency for infrastructure-as-code provisioning and state management.
- Strong Linux administration and containerization fundamentals (Docker, OCI).
What Makes You Stand Out
- CKA (Certified Kubernetes Administrator) certification.
- Familiarity with MLOps tooling such as MLflow, Kubeflow, or similar platforms for AI/ML workload management.
- Experience with microservices architecture and distributed systems design.
- Knowledge of API gateways and service mesh technologies (Istio, Linkerd, or equivalent).
- Prior experience in a high-growth AI or software startup where you moved fast and owned broadly.
- Track record of meaningfully improving developer productivity through platform and tooling investments.
What Makes This Role Different
Most DevOps roles have you maintaining existing systems. At Blitzy, you're building the infrastructure layer for a platform that autonomously writes enterprise software — a genuinely new category of product. You'll work on AI agent orchestration, Kubernetes at scale, and developer tooling that is directly responsible for how fast Blitzy delivers value to Fortune 500 customers. As an early member of the Pune engineering team, you'll have outsized influence over our infrastructure culture and technical direction. High performers are eligible for company equity — giving you real ownership in what you build.
Git
GitHubKubernetesWe are looking for very hands-on DevOps engineers with 3 to 6 years of experience. The person will be part of a team that is responsible for designing & implementing automation from scratch for medium to large scale cloud infrastructure and providing 24x7 services to our North American / European customers. This also includes ensuring ~100% uptime for almost 50+ internal sites. The person is expected to deliver with both high speed and high quality as well as work for 40 hours per week (~6.5 hours per day, 6 days per week) in shifts that will rotate every month.
This person MUST have:
-
B.E Computer Science or equivalent
-
2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
-
1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
-
1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
-
1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
-
Experience configuring/maintaining one monitoring tool.
-
Excellent verbal & written communication skills.
-
Candidates with certifications - AWS, GCP, CKA, etc will be preferred
-
Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).
Experience:
-
Min 3 years of experience as DevOps automation engineer buildingg, running, and maintaining production sites.
-
Not looking for candidates who have experience only as L1/L2 or Build & Deploy.
Location: Remotely, anywhere in India.
Timings:
-
The person is expected to deliver with both high speed and high quality as well as work for 40 hours per week (~6.5 hours per day, 6 days per week) in shifts that will rotate every month.
Position:
-
Full time/Direct
-
We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
-
We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
KubernetesTitle: Azure Cloud Developer/Engineer
Exp: 5+ yrs
Location: T-Hub, Hyderabad
Work from office (5 days/week)
Interview rounds: 2-3
Excellent comm skills
Immediate Joiner
Job Description
Position Overview:
We are seeking a highly skilled Azure Cloud Developer/Engineer with experience in designing, developing, and managing cloud infrastructure solutions. The ideal candidate should have a strong background in Azure infrastructure deployment using Terraform,Kubernetes (AKS) with advanced networking, and Helm Charts for application management.Experience with AWS is a plus. This role requires hands-on expertise in deploying scalable, secure,and highly available cloud solutions with strong networking capabilities.
Key Responsibilities:
- Deploy and manage Azure infrastructure using Terraform through CI/CD pipelines.
- Design, deploy, and manage Azure Kubernetes Service (AKS) with advanced networking features, including on-premise connectivity.
- Create and manage Helm Charts, ensuring best practices for configuration, templating, and application lifecycle management.
- Collaborate with development, operations, and security teams to ensure optimal cloud infrastructure architecture.
- Implement high-level networking solutions including Azure Private Link, VNET Peering, ExpressRoute, Application Gateway, and Web Application Firewall (WAF).
- Monitor and optimize cloud environments for performance, cost, scalability, and security using tools like Azure Cost Management, Prometheus, Grafana, and Azure Monitor.
- Develop CI/CD pipelines for automated deployments using Azure DevOps, GitHub Actions, or Jenkins, integrating Terraform for infrastructure automation.
- Implement security best practices, including Azure Security Center, Azure Policy, and Zero Trust Architecture.
- Troubleshoot and resolve issues in the cloud environment using Azure Service Health, Log Analytics, and Azure Sentinel.
- Ensure compliance with industry standards (e.g., CIS, NIST, ISO 27001) and organizational security policies.
- Work with Azure Key Vault for secrets and certificate management.
- Explore multi-cloud strategies, integrating AWS services where necessary.
Key Skills Required:
- Azure Cloud Infrastructure Deployment: Expertise in provisioning and managing Azure resources using Terraform within CI/CD pipelines.
- Kubernetes (AKS) with Advanced Networking: Experience in designing AKS clusters with private networking, hybrid connectivity (ExpressRoute, VPN), and security best practices.
- Infrastructure as Code (Terraform, Azure Bicep): Deep understanding of defining and maintaining cloud infrastructure through code.
- Helm Charts: Strong expertise in creating, deploying, and managing Helm-based Kubernetes application deployments.
- Networking & Security: In-depth knowledge of VNET Peering, Private Link, ExpressRoute,Application Gateway, WAF, and hybrid networking.
- CI/CD Pipelines: Experience with building and managing Azure DevOps, GitHub Actions, or Jenkins pipelines for infrastructure and application deployment.
- Monitoring & Logging: Experience with Prometheus, Grafana, Azure Monitor, Log Analytics,and Azure Sentinel.
- Scripting & Automation: Proficiency in Bash, PowerShell, or Python.
- Cost Optimization (FinOps): Strong knowledge of Azure Cost Management and cloud financial governance.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in cloud engineering, preferably with Azure-focused infrastructure deployment and Kubernetes networking.
- Strong understanding of containerization, orchestration, and microservices architecture.
Certifications (Preferred):
Required:
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure DevOps Engineer Expert
Nice to Have (AWS Experience):
- AWS Certified Solutions Architect – Associate or Professional
- AWS Certified DevOps Engineer – Professional
Nice to Have Skills:
- Experience with multi-cloud environments (Azure & AWS).
- Familiarity with container security tools (Aqua Security, Prisma Cloud).
- Experience with GitOps methodologies using tools like ArgoCD or Flux.
- Understanding of serverless computing and event-driven architectures (Azure Functions, Event Grid, Logic Apps).
Benefits
Why Join Us?
- Competitive salary with performance-based incentives.
- Opportunities for professional certifications (e.g., AWS, Kubernetes, Terraform).
- Access to training programs, workshops, and learning resources.
- Comprehensive health insurance coverage for employees and their families.
- Wellness programs and mental health support.
- Hands-on experience with large-scale, innovative cloud solutions.
- Opportunities to work with modern tools and technologies.
- Inclusive, supportive, and team-oriented environment.
- Opportunities to collaborate with global clients and cross-functional teams.
- Regular performance reviews with rewards for outstanding contributions.
- Employee appreciation events and programs.
DockerAmazon Web Services (AWS)KubernetesApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Must have-
- Knowledge of Docker
- Knowledge of Terraforms
- Knowledge of AWS
Good to have -
- Kubernetes
- Scripting language: PHP/Go Lang and Python
- Webserver knowledge
- Logging and monitoring experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
- Build and maintain highly available production systems.
- Must know how to choose the best tools and technologies which best fits the business needs.
- Develop software to integrate with internal back-end systems.
- Investigate and resolve technical issues.
- Problem-solving attitude.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
- Lead and guide the team in identifying and implementing new technologies.
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Strong interpersonal skills
- Excellent data interpretation
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
DockerKubernetesAmazon Web Services (AWS)• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks
Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
• Rest API
• DB (Postgres/Oracle/SQL Server or NoSql or Graph DB)
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely
related field.
• Server orchestration using tools like Puppet, Chef, Ansible, etc.
Please send your CV at priyanka.sharma @ neotas.com
Neotas.com
DockerKubernetesAmazon Web Services (AWS)We are global expert in cloud consulting and service management, focusing exclusively on the Cloud DevOps Space. In short, we strive to be at the forefront in this era of digital disruption by being dynamic, agile and cohesive in providing businesses the solutions needed to leverage it to the next level. Our expert team of Engineers, Programmers, Designers and Business development professionals are the foundations of our firm with the fusion of cutting-edge technology.Nimble IT Consulting is vested in Research and Analysis of Current and Upcoming trends, be it Technology, Business Values and User Experience, we dedicate our efforts tirelessly to be at the pinnacle of the Quality Standards. Devising solutions that are just not only being approved or followed by industry leaders in fact they depend on it. Read more about us: https://nimbleitconsulting.com/" target="_blank">https://nimbleitconsulting.com
What we are looking for
A DevOps Engineer who has valued certification to join our team and provide consulting services to our clients, below is the technology stack we are interested in
Technical skills
- Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
- At least one AWS or Azure Certification
- Terraform Scripting
- Hands-on experience with git and source code management and release management.
- Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
- Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
- Working knowledge of build systems for various technologies like npm, maven etc.
- Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
- Hands on Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
- A programming language like Java, Go , NodeJS is a nice to have.
What you’ll get in return
- Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
- At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
- Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
- give you the chance to explore the latest techniques to solve challenging technical problems and help
- you become the best developer you can be.
- Join a growing agile team that are consistently delivering.
- Technical Development Program
Diversity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the
basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
DockerAmazon Web Services (AWS)|
Job Title: |
Senior Cloud Infrastructure Engineer (AWS) |
||
|
Department & Team |
Technology |
Location: |
India /UK / Ukraine |
|
Reporting To: |
Infrastructure Services Manager |
|
Role Purpose: |
|
The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly AWS / Linux focused but will include a requirement to understand comparative solutions in Azure.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Infrastructure Services Manager and will have responsibility for the day to day running of the multi-cloud environment, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
|
|
Responsibilities: |
|
Operations · Deliver end to end technical and user support across all platforms (On-premise, Azure, AWS) · Day to day, fully hands-on OS management responsibilities (Windows and Linux operating systems) · Ensure robust server patching schedules are in place and meticulously followed to help reduce security related incidents. · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Assist several internal DevOps teams with day to day running of pipeline management and drive standardisation where possible. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment (Terraform, CloudFormation, Bootstrap) · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to AWS/Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
|
|
Skills & Experience: |
|
· AWS Certified Solutions Architect – Professional - REQUIRED · Microsoft Azure Fundamentals AZ-900 – REQUIRED AS MINIMUM AZURE CERT · Red Hat Certified Engineer (RHCE ) - REQUIRED · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise AWS solutions. (To lesser extend Azure) · Proven examples of ownership of large AWS project implementations in Enterprise settings. · Experience managing the monitoring of infrastructure / applications using tools including CloudWatch, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Must have working production knowledge of deploying infrastructure as code using Terraform. · Need to be able to demonstrate security best-practise when designing solutions in AWS. · Working knowledge around optimising network traffic performance an delivering high availability while keeping a check on costs. · Working experience of ‘On Premise to Cloud’ migrations · Experience of Data Centre technology infrastructure development and management · Must have experience working in a DevOps environment · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into AWS, Azure, etc. · Working knowledge of Server and Storage Devices · Working knowledge of MySQL and SQL Server / Cloud native databases (RDS / Aurora) · Experience of Carrier Grade Networking - On Prem and Cloud · Experience in virtualisation technologies · Experience in ITIL and Project management · Providing senior support to the Service Delivery team. · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · Experience with MVNO or Network Operations background from within the Telecoms industry. (Optional) · Working knowledge of one or more European languages (Optional)
|
|
Behavioural Fit: |
|
· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
|
|
Role Key Performance Indicators: |
|
· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |
KubernetesPythonDockerSkill: Python, Docker or Ansible , AWS
➢ Experience Building a multi-region highly available auto-scaling infrastructure that optimizes
performance and cost. plan for future infrastructure as well as Maintain & optimize existing
infrastructure.
➢ Conceptualize, architect and build automated deployment pipelines in a CI/CD environment like
Jenkins.
➢ Conceptualize, architect and build a containerized infrastructure using Docker,Mesosphere or
similar SaaS platforms.
Work with developers to institute systems, policies and workflows which allow for rollback of
deployments Triage release of applications to production environment on a daily basis.
➢ Interface with developers and triage SQL queries that need to be executed inproduction
environments.
➢ Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
➢ Assist the developers and on calls for other teams with post mortem, follow up and review of
issues affecting production availability.
➢ Establishing and enforcing systems monitoring tools and standards
➢ Establishing and enforcing Risk Assessment policies and standards
➢ Establishing and enforcing Escalation policies and standards
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon