
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Position Overview: We are seeking a talented and experienced Cloud Engineer specialized in AWS cloud services to join our dynamic team. The ideal candidate will have a strong background in AWS infrastructure and services, including EC2, Elastic Load Balancing (ELB), Auto Scaling, S3, VPC, RDS, CloudFormation, CloudFront, Route 53, AWS Certificate Manager (ACM), and Terraform for Infrastructure as Code (IaC). Experience with other AWS services is a plus.
Responsibilities:
• Design, deploy, and maintain AWS infrastructure solutions, ensuring scalability, reliability, and security.
• Configure and manage EC2 instances to meet application requirements.
• Implement and manage Elastic Load Balancers (ELB) to distribute incoming traffic across multiple instances.
• Set up and manage AWS Auto Scaling to dynamically adjust resources based on demand.
• Configure and maintain VPCs, including subnets, route tables, and security groups, to control network traffic.
• Deploy and manage AWS CloudFormation and Terraform templates to automate infrastructure provisioning using Infrastructure as Code (IaC) principles.
• Implement and monitor S3 storage solutions for secure and scalable data storage
• Set up and manage CloudFront distributions for content delivery with low latency and high transfer speeds.
• Configure Route 53 for domain management, DNS routing, and failover configurations.
• Manage AWS Certificate Manager (ACM) for provisioning, managing, and deploying SSL/TLS certificates.
• Collaborate with cross-functional teams to understand business requirements and provide effective cloud solutions.
• Stay updated with the latest AWS technologies and best practices to drive continuous improvement.
Qualifications:
• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 2 years of relevant experience in designing, deploying, and managing AWS cloud solutions.
• Strong proficiency in AWS services such as EC2, ELB, Auto Scaling, VPC, S3, RDS, and CloudFormation.
• Experience with other AWS services such as Lambda, ECS, EKS, and DynamoDB is a plus.
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• Excellent problem-solving skills and the ability to troubleshoot complex issues in a cloud environment.
• Strong communication skills with the ability to collaborate effectively with cross-functional teams.
• Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are highly desirable.
Additional Information:
• We value creativity, innovation, and a proactive approach to problem-solving.
• We offer a collaborative and supportive work environment where your ideas and contributions are valued.
• Opportunities for professional growth and development. Someshwara Software Pvt Ltd is an equal opportunity employer.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
Job description
Problem Statement-Solution
Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-English speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet.
One large human need is that of sharing thoughts and connecting with people of the same community on the basis of language and common interests. Twitter serves this need globally but the experience is mostly in English. There’s a large unaddressed need for these vernacular users to express themselves in their mother tongue and connect with others from their community. Koo is a solution to this problem.
About Koo
Koo was founded in March 2020, as a micro-blogging platform in both Indian languages and English, which gives a voice to the millions of Indians who communicate in Indian languages.
Currently available in Assamese, Bengali, English, Hindi, Kannada, Marathi, Tamil and Telugu, Koo enables people from across India to express themselves online in their mother tongues. In a country where under 10% of the population speaks English as a native language, Koo meets the need for a social media platform that can deliver an immersive language experience to an Indian user, thereby enabling them to connect and interact with each other. The recently introduced ‘Talk to Type’ enables users to leverage the voice assistant to share their thoughts without having to type. In August 2021, Koo crossed 10 million downloads, in just 16 months of launch.
Since June 2021, Koo is available in Nigeria.
Founding Team
Koo is founded by veteran internet entrepreneurs - Aprameya Radhakrishna (CEO, Taxiforsure) and Mayank Bidawatka (Co-founder, Goodbox & Coreteam, redBus).
Technology Team & Culture
The technology team comprises sharp coders, technology geeks and guys who have been entrepreneurs or are entrepreneurial and extremely passionate towards technology. Talent is coming from the likes of Google, Walmart, Redbus, Dailyhunt. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app and take a look at what we’ve built. Technology stack compromises of a wide variety of cutting-edge technologies like Kotlin, Java 15, Reactive Programming, MongoDB, Cassandra, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. We believe in giving a lot of independence and autonomy to ownership-driven individuals.
Technology skill sets required for a matching profile
- Experience between 3 to 7 years in a devops role with mandatory one or more stints at a fast paced startup.
- Mandatory experience with containers, kubernetes (EKS) (setting up from scratch), istio and microservices.
- Sound knowledge of technologies like Terraform, Automation Scripts, Cron jobs etc. Must have worked with goals of putting infra as code like setting up new environments with code.
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DevOps Architect
Experience: 10 - 12+ year relevant experience on DevOps
Locations : Bangalore, Chennai, Pune, Hyderabad, Jaipur.
Qualification:
• Bachelors or advanced degree in Computer science, Software engineering or equivalent is required.
• Certifications in specific areas are desired
Technical Skillset: Skills Proficiency level
- Build tools (Ant or Maven) - Expert
- CI/CD tool (Jenkins or Github CI/CD) - Expert
- Cloud DevOps (AWS CodeBuild, CodeDeploy, Code Pipeline etc) or Azure DevOps. - Expert
- Infrastructure As Code (Terraform, Helm charts etc.) - Expert
- Containerization (Docker, Docker Registry) - Expert
- Scripting (linux) - Expert
- Cluster deployment (Kubernetes) & maintenance - Expert
- Programming (Java) - Intermediate
- Application Types for DevOps (Streaming like Spark, Kafka, Big data like Hadoop etc) - Expert
- Artifactory (JFrog) - Expert
- Monitoring & Reporting (Prometheus, Grafana, PagerDuty etc.) - Expert
- Ansible, MySQL, PostgreSQL - Intermediate
• Source Control (like Git, Bitbucket, Svn, VSTS etc)
• Continuous Integration (like Jenkins, Bamboo, VSTS )
• Infrastructure Automation (like Puppet, Chef, Ansible)
• Deployment Automation & Orchestration (like Jenkins, VSTS, Octopus Deploy)
• Container Concepts (Docker)
• Orchestration (Kubernetes, Mesos, Swarm)
• Cloud (like AWS, Azure, GoogleCloud, Openstack)
Roles and Responsibilities
• DevOps architect should automate the process with proper tools.
• Developing appropriate DevOps channels throughout the organization.
• Evaluating, implementing and streamlining DevOps practices.
• Establishing a continuous build environment to accelerate software deployment and development processes.
• Engineering general and effective processes.
• Helping operation and developers teams to solve their problems.
• Supervising, Examining and Handling technical operations.
• Providing a DevOps Process and Operations.
• Capacity to handle teams with leadership attitude.
• Must possess excellent automation skills and the ability to drive initiatives to automate processes.
• Building strong cross-functional leadership skills and working together with the operations and engineering teams to make sure that systems are scalable and secure.
• Excellent knowledge of software development and software testing methodologies along with configuration management practices in Unix and Linux-based environment.
• Possess sound knowledge of cloud-based environments.
• Experience in handling automated deployment CI/CD tools.
• Must possess excellent knowledge of infrastructure automation tools (Ansible, Chef, and Puppet).
• Hand on experience in working with Amazon Web Services (AWS).
• Must have strong expertise in operating Linux/Unix environments and scripting languages like Python, Perl, and Shell.
• Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues.
• Previous experience in implementing continuous delivery and DevOps solutions.
• Experience in designing and building solutions to move data and process it.
• Must possess expertise in any of the coding languages depending on the nature of the job.
• Experience with containers and container orchestration tools (AKS, EKS, OpenShift, Kubernetes, etc)
• Experience with version control systems a must (GIT an advantage)
• Belief in "Infrastructure as a Code"(IaaC), including experience with open-source tools such as terraform
• Treats best practices for security as a requirement, not an afterthought
• Extensive experience with version control systems like GitLab and their use in release management, branching, merging, and integration strategies
• Experience working with Agile software development methodologies
• Proven ability to work on cross-functional Agile teams
• Mentor other engineers in best practices to improve their skills
• Creating suitable DevOps channels across the organization.
• Designing efficient practices.
• Delivering comprehensive best practices.
• Managing and reviewing technical operations.
• Ability to work independently and as part of a team.
• Exceptional communication skills, be knowledgeable about the latest industry trends, and highly innovative
We are looking for a self motivated and goal oriented candidate to lead in architecting, developing, deploying, and maintaining first class, highly scalable, highly available SaaS platforms.
This is a very hands-on role. You will have a significant impact on Wenable's success.
Technical Requirements:
8+ years SaaS and Cloud Architecture and Development with frameworks such as:
- AWS, GoogleCloud, Azure, and/or other
- Kafka, RabbitMQ, Redis, MongoDB, Cassandra, ElasticSearch
- Docker, Kubernetes, Helm, Terraform, Mesos, VMs, and/or similar orchestration, scaling, and deployment frameworks
- ProtoBufs, JSON modeling
- CI/CD utilities like Jenkins, CircleCi, etc..
- Log aggregation systems like Graylog or ELK
- Additional development tools typically used in orchestration and automation like Python, Shell, etc...
- Strong security best practices background
- Strong software development a plus
Leadership Requirements:
- Strong written and verbal skills. This role will entail significant coordination both internally and externally.
- Ability to lead projects of blended teams, on/offshore, of various sizes.
- Ability to report to executive and leadership teams.
- Must be data driven, and objective/goal oriented.
Job Summary
Creates, modifies, and maintains software applications individually or as part of a team. Provides technical leadership on a team, including training and mentoring of other team members. Provides technology and architecture direction for the team, department, and organization.
Essential Duties & Responsibilities
- Develops software applications and supporting infrastructure using established coding standards and methodologies
- Sets example for software quality through multiple levels of automated tests, including but not limited to unit, API, End to End, and load.
- Self-starter and self-organized - able to work without supervision
- Develops tooling, test harnesses and innovative solutions to understand and monitor the quality of the product
- Develops infrastructure as code to reliably deploy applications on demand or through automation
- Understands cloud managed services and builds scalable and secure applications using them
- Creates proof of concepts for new ideas that answer key questions of feasibility, desirability, and viability
- Work with other technical leaders to establish coding standards, development best practices and technology direction
- Performs thorough code reviews that promote better understanding throughout the team
- Work with architects, designers, business analysts and others to design and implement high quality software solutions
- Builds intuitive user interfaces with the end user persona in mind using front end frameworks and styling
- Assist product owners in backlog grooming, story breakdown and story estimation
- Collaborate and communicate effectively with team members and other stakeholders throughout the organization
- Document software changes for use by other engineers, quality assurance and documentation specialists
- Master the technologies, languages, and practices used by the team and project assigned
- Train others in the technologies, languages, and practices used by the team
- Trouble shoot, instrument and debug existing software resolving root causes of defective behavior
- Guide the team in setting up the infrastructure in the cloud.
- Setup the security protocols for the cloud infrastructure
- Works with the team in setting up the data hub in the cloud
- Create dashboards for the visibility of the various interactions between the cloud services
- Other duties as assigned
Experience
Education
- BA/BS in Computer Science, a related field or equivalent work experience
Minimum Qualifications
- Mastered advanced programming concepts, including object oriented programming
- Mastered technologies and tools utilized by team and project assigned
- Able to train others on general programming concepts and specific technologies
- Minimum 8 years’ experience developing software applications
Skills/Knowledge
- Must be expert in advanced programming skills and database technology
- Must be expert in at least one technology and/or language and proficient in multiple technologies and languages:
- (Specific languages needed will vary based on development department or project)
- .Net Core, C#, Java, SQL, JavaScript, Typescript, Python
- Additional desired skills:
- Single-Page Applications, Angular (v9), Ivy, RXJS, NGRX, HTML5, CSS/SASS, Web Components, Atomic Design
- Test First approach, Test Driven Development (TDD), Automated testing (Protractor, Jasmine), Newman Postman, artillery.io
- Microservices, Terraform, Jenkins, Jupyter Notebook, Docker, NPM, Yarn, Nuget, NodeJS, Git/Gerrit, LaunchDarkly
- Amazon Web Services (AWS), Lambda, S3, Cognito, Step Functions, SQS, IAM, Cloudwatch, Elasticache
- Database Design, Optimization, Replication, Partitioning/Sharding, NoSQL, PostgreSQL, MongoDB, DynamoDB, Elastic Search, PySpark, Kafka
- Agile, Scrum, Kanban, DevSecOps
- Strong problem-solving skills
- Outstanding communications and interpersonal skills
- Strong organizational skills and ability to multi-task
- Ability to track software issues to successful resolution
- Ability to work in a collaborative fast paced environment
- Setting up complex AWS data storage hub
- Well versed in setting up infrastructure security in the interactions between the planned components
- Experienced in setting up dashboards for analyzing the various operations in the AWS infra setup.
- Ability to learn new development language quickly and apply that knowledge effectively
- Strong experience using Java programming languages or DevOps on Google Cloud.
- Strong communication skills.
- Experience in Agile methodologies
- Certification on Professional Google Cloud Data engineer will be an added advantage.
- Experience on Google Cloud Platform.
- Experience on Java or DevOps
Required Key Skills :
- Excellent verbal and written communication and interpersonal skills.
- Ability to work independently and within a team environment.
- Interpersonal skills
- GCP, Cloud, Programming
- Agile
- Java programming language or DevOps experience.
CTC- 4L - 7L

Must Have Skills
- AWS Solutions Architect and/or DevOps certification, Professional preferred
- BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
- Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
- Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
- DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
- DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
- Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
- Scripting in Shell (bash) and Extensive Python
- Agile software development
- Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
- Linux (RHEL) administration/engineering
Experience:
- Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
- Working as both an infrastructure and application migration specialist
- Identifying and documenting application requirements for network, F5, IAM, and security groups
- Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment
- Work with Technology leadership to understand business goals and requirements
- Experience with continuous integration tools
- Experience with configuration management platforms
- Writing and diagnosing issues with complex shell scripts
- Strong practical application development experience on Linux and Windows-based systems












