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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
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About HappyFox
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Job Title - DevOps Engineer
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Reports Into - Lead DevOps Engineer
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Location - India
A Little Bit about Kwalee….
Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.
What’s In It For You?
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Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
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Flexible working hours - we trust you to choose how and when you work best
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Profit sharing scheme - we win, you win
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Private medical cover - delivered through BUPA
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Life Assurance - for long term peace of mind
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On site gym - take care of yourself
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Relocation support - available
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Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars
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Pitch and make your own games on https://www.kwalee.com/blog/inside-kwalee/what-are-creative-wednesdays/">Creative Wednesdays!
Are You Up To The Challenge?
As a DevOps Engineer you have a passion for automation, security and building reliable expandable systems. You develop scripts and tools to automate deployment tasks and monitor critical aspects of the operation, resolve engineering problems and incidents. Collaborate with architects and developers to help create platforms for the future.
Your Team Mates
The DevOps team works closely with game developers, front-end and back-end server developers making, updating and monitoring application stacks in the cloud.Each team member has specific responsibilities with their own projects to manage and bring their own ideas to how the projects should work. Everyone strives for the most efficient, secure and automated delivery of application code and supporting infrastructure.
What Does The Job Actually Involve?
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Find ways to automate tasks and monitoring systems to continuously improve our systems.
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Develop scripts and tools to make our infrastructure resilient and efficient.
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Understand our applications and services and keep them running smoothly.
Your Hard Skills
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Minimum 1 years of experience on a dev ops engineering role
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Deep experience with Linux and Unix systems
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Networking basics knowledge (named, nginx, etc)
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Some coding experience (Python, Ruby, Perl, etc.)
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Experience with common automation tools (Ex. Chef, Terraform, etc)
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AWS experience is a plus
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A creative mindset motivated by challenges and constantly striving for the best
Your Soft Skills
Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues.
We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.
A Little More About Kwalee
Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.
Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.
We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France.
We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!
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- Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
- Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
- Good experience in Javascript.
- Expertise in Linux / Windows environment.
- Good Experience in Scripting languages like PowerShell / Bash/ Python.
- Proficiency in revision control and DevOps best practices like Git
ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Must have-
- Knowledge of Docker
- Knowledge of Terraforms
- Knowledge of AWS
Good to have -
- Kubernetes
- Scripting language: PHP/Go Lang and Python
- Webserver knowledge
- Logging and monitoring experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
- Build and maintain highly available production systems.
- Must know how to choose the best tools and technologies which best fits the business needs.
- Develop software to integrate with internal back-end systems.
- Investigate and resolve technical issues.
- Problem-solving attitude.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
- Lead and guide the team in identifying and implementing new technologies.
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Strong interpersonal skills
- Excellent data interpretation
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
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There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.
Existing approaches aren’t doing the job. Keyword searches produce a bewildering array of possibly relevant documents that may or may not be business critical. Asking users to categorize documents requires extensive training and constant vigilance to make sure users are doing their part. What’s needed is an autonomous solution that can find and assess risk so you can secure your unstructured data wherever it lives.
That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.
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Title: Cloud DevOps Engineer
Role: Individual Contributor (4-8 yrs)
Requirements:
- Energetic self-starter, a fast learner, with a desire to work in a startup environment
- Experience working with Public Clouds like AWS
- Operating and Monitoring cloud infrastructure on AWS.
- Primary focus on building, implementing and managing operational support
- Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure.
- Expert at one of the scripting languages – Python, shell, etc
- Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc
- Handling load monitoring, capacity planning, and services monitoring.
- Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues.
- Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc
Job description
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities
- Consulting with management on the operational requirements of software solutions.
- Contributing expertise on information system options, risk, and operational impact.
- Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
- Managing the installation and configuration of solutions.
- Collaborating with developers on software requirements, as well as interpreting test stage data.
- Developing interface simulators and designing automated module deployments.
- Completing code and script updates, as well as resolving product implementation errors.
- Overseeing routine maintenance procedures and performing diagnostic tests.
- Documenting processes and monitoring performance metrics.
- Conforming to best practices in network administration and cybersecurity.
Qualifications
- Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
- Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
- Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
- Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
- Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
- Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
- Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
- Interface with developers and triage SQL queries that need to be executed in production environments.
- Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
- Minimum 2 years’ experience in Ansible.
- Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have had prior experience automating deployments to production and lower environments.
- Experience with APM tools like New Relic and log management tools.
- Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
- Essential Functions System Architecture Process Design and Implementation
- Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Establishing and enforcing systems monitoring tools and standards
- Establishing and enforcing Risk Assessment policies and standards
- Establishing and enforcing Escalation policies and standards
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Ensuring reliable operation of CI/ CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creating Docker files
- Creating Bash/ Python scripts for automation.
- Performing root cause analysis for production errors.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Job Location: Jaipur
Experience Required: Minimum 3 years
About the role:
As a DevOps Engineer for Punchh, you will be working with our developers, SRE, and DevOps teams implementing our next generation infrastructure. We are looking for a self-motivated, responsible, team player who love designing systems that scale. Punchh provides a rich engineering environment where you can be creative, learn new technologies, solve engineering problems, all while delivering business objectives. The DevOps culture here is one with immense trust and responsibility. You will be given the opportunity to make an impact as there are no silos here.
Responsibilities:
- Deliver SLA and business objectives through whole lifecycle design of services through inception to implementation.
- Ensuring availability, performance, security, and scalability of AWS production systems
- Scale our systems and services through continuous integration, infrastructure as code, and gradual refactoring in an agile environment.
- Maintain services once a project is live by monitoring and measuring availability, latency, and overall system and application health.
- Write and maintain software that runs the infrastructure that powers the Loyalty and Data platform for some of the world’s largest brands.
- 24x7 in shifts on call for Level 2 and higher escalations
- Respond to incidents and write blameless RCA’s/postmortems
- Implement and practice proper security controls and processes
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on platform.
Must have:
- Minimum 3 Years of Experience in DevOps.
- BS degree in Computer Science, Mathematics, Engineering, or equivalent practical experience.
- Strong inter-personal skills.
- Must have experience in CI/CD tooling such as Jenkins, CircleCI, TravisCI
- Must have experience in Docker, Kubernetes, Amazon ECS or Mesos
- Experience in code development in at least one high-level programming language fromthis list: python, ruby, golang, groovy
- Proficient in shell scripting, and most importantly, know when to stop scripting and start developing.
- Experience in creation of highly automated infrastructures with any Configuration Management tools like: Terraform, Cloudformation or Ansible.
- In-depth knowledge of the Linux operating system and administration.
- Production experience with a major cloud provider such Amazon AWS.
- Knowledge of web server technologies such as Nginx or Apache.
- Knowledge of Redis, Memcache, or one of the many in-memory data stores.
- Experience with various load balancing technologies such as Amazon ALB/ELB, HA Proxy, F5.
- Comfortable with large-scale, highly-available distributed systems.
Good to have:
- Understanding of Web Standards (REST, SOAP APIs, OWASP, HTTP, TLS)
- Production experience with Hashicorp products such as Vault or Consul
- Expertise in designing, analyzing troubleshooting large-scale distributed systems.
- Experience in an PCI environment
- Experience with Big Data distributions from Cloudera, MapR, or Hortonworks
- Experience maintaining and scaling database applications
- Knowledge of fundamental systems engineering principles such as CAP Theorem, Concurrency Control, etc.
- Understanding of the network fundamentals: OSI, TCI/IP, topologies, etc.
- Understanding of Auditing of Infrastructure and help org. to control Infrastructure costs.
- Experience in Kafka, RabbitMQ or any messaging bus.
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