

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Deployment Automation :
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Monitoring & Observability :
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Security & Compliance :
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Collaboration & Team Enablement :
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Greetings!
Wissen Technology is hiring for Kubernetes Lead/Admin.
Required:
- 7+ years of relevant experience in Kubernetes
- Must have hands on experience on Implementation, CI/CD pipeline, EKS architecture, ArgoCD & Statefulset services.
- Good to have exposure on scripting languages
- Should be open to work from Chennai
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Company Name : Wissen Technology
Group of companies in India : Wissen Technology & Wissen Infotech
Work Location - Bangalore
Website : www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: https://www.linkedin.com/company/wissen-technology
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Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
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About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
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Department: Technology
Location: Gurgaon
Work Mode: On-site
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Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
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Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
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- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
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- A graduation/post-graduation degree in Computer Science and related fields
- 1-2 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
Expert troubleshooting skills.
Expertise in designing highly secure cloud services and cloud infrastructure using AWS
(EC2, RDS, S3, ECS, Route53)
Experience with DevOps tools including Docker, Ansible, Terraform.
• Experience with monitoring tools such as DataDog, Splunk.
Experience building and maintaining large scale infrastructure in AWS including
experience leveraging one or more coding languages for automation.
Experience providing 24X7 on call production support.
Understanding of best practices, industry standards and repeatable, supportable
processes.
Knowledge and working experience of container-based deployments such as Docker,
Terraform, AWS ECS.
of TCP/IP, DNS, Certs & Networking Concepts.
Knowledge and working experience of the CI/CD development pipeline and experience
of the CI/CD maturity model. (Jenkins)
Knowledge and working experience
Strong core Linux OS skills, shell scripting, python scripting.
Working experience of modern engineering operations duties, including providing the
necessary tools and infrastructure to support high performance Dev and QA teams.
Database, MySQL administration skills is a plus.
Prior work in high load and high-traffic infrastructure is a plus.
Clear vision of and commitment to providing outstanding customer service.
Roles & Responsibilities :
- Champion engineering and operational excellence.
- Establish a solid infrastructure framework and excellent development and deployment processes.
- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
- Be part of and help create a positive work environment based on accountability.
- Communicate across functions and drive engineering initiatives.
- Initiate cross team collaboration with product development teams to develop high quality, polished products, and services.
Required Skills :
- 5+ years of professional experience developing and launching software products on Cloud.
- Basic understanding Java/Go Programming
- Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
- Deep understanding of AWS or Any Cloud.
- Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
- Good Understanding of Operating systems
- Strong technical background with track record of individual technical accomplishments
- Ability to handle multiple competing priorities in a fast-paced environment
- Ability to establish credibility with smart engineers quickly.
- Most importantly, ability to learn and urge to learn new things.
- B.Tech/M.Tech in Computer Science or a related technical field.
Mandatory:
● A minimum of 1 year of development, system design or engineering experience ●
Excellent social, communication, and technical skills
● In-depth knowledge of Linux systems
● Development experience in at least two of the following languages: Php, Go, Python,
JavaScript, C/C++, Bash
● In depth knowledge of web servers (Apache, NgNix preferred)
● Strong in using DevOps tools - Ansible, Jenkins, Docker, ELK
● Knowledge to use APM tools, NewRelic is preferred
● Ability to learn quickly, master our existing systems and identify areas of improvement
● Self-starter that enjoys and takes pride in the engineering work of their team ● Tried
and Tested Real-world Cloud Computing experience - AWS/ GCP/ Azure ● Strong
Understanding of Resilient Systems design
● Experience in Network Design and Management
- Automate deployments of infrastructure components and repetitive tasks.
- Drive changes strictly via the infrastructure-as-code methodology.
- Promote the use of source control for all changes including application and system-level changes.
- Design & Implement self-recovering systems after failure events.
- Participate in system sizing and capacity planning of various components.
- Create and maintain technical documents such as installation/upgrade MOPs.
- Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
- Support 24x7 availability for corporate sites & tools.
- Participate in rotating on-call schedules.
- Actively involved in researching, evaluating & selecting new tools & technologies.
- Cloud computing – AWS, OCI, OpenStack
- Automation/Configuration management tools such as Terraform & Chef
- Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
- Scripting languages - Ruby, Python, Bash
- Systems administration experience – Linux (Redhat), Mac, Windows
- SCM systems - Git
- Build tools - Maven, Gradle, Ant, Make
- Networking concepts - TCP/IP, Load balancing, Firewall
- High-Availability, Redundancy & Failover concepts
- SQL scripting & queries - DML, DDL, stored procedures
- Decisive and ability to work under pressure
- Prioritizing workload and multi-tasking ability
- Excellent written and verbal communication skills
- Database systems – Postgres, Oracle, or other RDBMS
- Mac automation tools - JAMF or other
- Atlassian Datacenter products
- Project management skills
Qualifications
- 3+ years of hands-on experience in the field or related area
- Requires MS or BS in Computer Science or equivalent field
- Install, configuration management, performance tuning and monitoring of Web, App and Database servers.
- Install, setup and management of Java, PHP and NodeJS stack with software load balancers.
- Install, setup and administer MySQL, Mongo, Elasticsearch & PostgreSQL DBs.
- Install, set up and maintenance monitoring solutions for like Nagios, Zabbix.
- Design and implement DevOps processes for new projects following the department's objectives of automation.
- Collaborate on projects with development teams to provide recommendations, support and guidance.
- Work towards full automation, monitoring, virtualization and containerization.
- Create and maintain tools for deployment, monitoring and operations.
- Automation of processes in a scalable and easy to understand way that can be detailed and understood through documentation.
- Develop and deploy software that will help drive improvements towards the availability, performance, efficiency, and security of services.
- Maintain 24/7 availability for responsible systems and be open to on-call rotation.


