
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
We are looking for a passionate DevOps Engineer who can support deployment and monitor our Production, QE, and Staging environments performance. Applicants should have a strong understanding of UNIX internals and should be able to clearly articulate how it works. Knowledge of shell scripting & security aspects is a must. Any experience with infrastructure as code is a big plus. The key responsibility of the role is to manage deployments, security, and support of business solutions. Having experience in database applications like Postgres, ELK, NodeJS, NextJS & Ruby on Rails is a huge plus. At VakilSearch. Experience doesn't matter, passion to produce change matters
Responsibilities and Accountabilities:
- As part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the infra components of VakilSearch’s product which are hosted in cloud services & on-prem facility
- Design, build tools and framework that support deploying and managing our platform & Exploring new tools, technologies, and processes to improve speed, efficiency, and scalability
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restore of different Env
- Manage resources in a cost-effective, innovative manner including assisting subordinates ineffective use of resources and tools
- Resolve incidents as escalated from Monitoring tools and Business Development Team
- Implement and follow security guidelines, both policy and technology to protect our data
- Identify root cause for issues and develop long-term solutions to fix recurring issues and Document it
- Strong in performing production operation activities even at night times if required
- Ability to automate [Scripts] recurring tasks to increase velocity and quality
- Ability to manage and deliver multiple project phases at the same time
I Qualification(s):
- Experience in working with Linux Server, DevOps tools, and Orchestration tools
- Linux, AWS, GCP, Azure, CompTIA+, and any other certification are a value-add
II Experience Required in DevOps Aspects:
- Length of Experience: Minimum 1-4 years of experience
- Nature of Experience:
- Experience in Cloud deployments, Linux administration[ Kernel Tuning is a value add ], Linux clustering, AWS, virtualization, and networking concepts [ Azure, GCP value add ]
- Experience in deployment solutions CI/CD like Jenkins, GitHub Actions [ Release Management is a value add ]
- Hands-on experience in any of the configuration management IaC tools like Chef, Terraform, and CloudFormation [ Ansible & Puppet is a value add ]
- Administration, Configuring and utilizing Monitoring and Alerting tools like Prometheus, Grafana, Loki, ELK, Zabbix, Datadog, etc
- Experience with Containerization and orchestration tools like Docker, and Kubernetes [ Docker swarm is a value add ]Good Scripting skills in at least one interpreted language - Shell/bash scripting or Ruby/Python/Perl
- Experience in Database applications like PostgreSQL, MongoDB & MySQL [DataOps]
- Good at Version Control & source code management systems like GitHub, GIT
- Experience in Serverless [ Lambda/GCP cloud function/Azure function ]
- Experience in Web Server Nginx, and Apache
- Knowledge in Redis, RabbitMQ, ELK, REST API [ MLOps Tools is a value add ]
- Knowledge in Puma, Unicorn, Gunicorn & Yarn
- Hands-on VMWare ESXi/Xencenter deployments is a value add
- Experience in Implementing and troubleshooting TCP/IP networks, VPN, Load Balancing & Web application firewalls
- Deploying, Configuring, and Maintaining Linux server systems ON premises and off-premises
- Code Quality like SonarQube is a value-add
- Test Automation like Selenium, JMeter, and JUnit is a value-add
- Experience in Heroku and OpenStack is a value-add
- Experience in Identifying Inbound and Outbound Threats and resolving it
- Knowledge of CVE & applying the patches for OS, Ruby gems, Node, and Python packages
- Documenting the Security fix for future use
- Establish cross-team collaboration with security built into the software development lifecycle
- Forensics and Root Cause Analysis skills are mandatory
- Weekly Sanity Checks of the on-prem and off-prem environment
III Skill Set & Personality Traits required:
- An understanding of programming languages such as Ruby, NodeJS, ReactJS, Perl, Java, Python, and PHP
- Good written and verbal communication skills to facilitate efficient and effective interaction with peers, partners, vendors, and customers
IV Age Group: 21 – 36 Years
V Cost to the Company: As per industry standards
- Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
- Have enough experience on application and infrastructure architectures
- Design and plan cloud solution architecture
- Design for security, network, and compliances
- Analyze and optimize technical and business processes
- Ensure solution and operational reliability
- Manage and provision cloud infrastructure
- Manage IaaS, PaaS, and SaaS solutions
- Design strategies around cloud governance, migration, Cloud operations and DevOps
- Design highly scalable, available, and reliable cloud applications
- Build and test applications
- Deploy applications on cloud
- Integration with cloud services
Certification:
- Architect level certificate of any cloud (AWS, GCP, Azure)
Please find the JD below:
- Candidate should have good Platform experience on Azure with Terraform.
- The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests.
- Good to have experience on migrating data from (AWS) to Azure.
- To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms.
- VMs to be provisioned on Azure Cloud and managed.
- Good hands-on experience of Networking on Cloud is required.
- Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services.
- Kubernetes, Storage, KeyValult, Networking (load balancing and routing) and VMs are the key infrastructure expertise which are essential.
- Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue green/canary deployment models etc).
- The experience in AWS is desirable.
- Python experience is optional however Power shell is mandatory.
- Know-how on the use of GitHub
- Administration of Azure Kubernetes services
Position Summary
Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.
Job Description
- Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
- Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
- Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
- Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
- Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
- Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
- Drive clients meetings & communication during reviews
Requirement:
- Degree in computer science or a similar field.
- At least 2 year of experience in the field of cloud computing.
- Experience with CI/CD systems.
- Strong in Cloud services
- Exposure to AWS/GCP and other cloud-based infrastructure platforms
- Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
- Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
- Proficient in the use and administration of all versions of MS Windows Server
- Experience with Linux and Windows system administration and web server configuration and monitoring
- Solid programming skills in Python, Java, Perl
- Good understanding of software design principles and best practices
- Good knowledge of REST APIs
- Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
- Experience with Docker, Kubernetes, and Helm charts
- Hands on experience in Ansible and Git repositories
- Knowledge in Maven / Gradle
- Azure, AWS, and GCP certifications are preferred.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
The ideal person for the role will:
Possess a keen mind for solving tough problems by partnering effectively with various teams and stakeholders
Be comfortable working in a fast-paced, dynamic, and agile framework
Focus on implementing an end-to-end automated chain
Responsibilities
_____________________________________________________
Strengthen the application and environment security by applying standards and best practices and providing tooling to make development workflows more secure
Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly.
Implement sophisticated alerts and escalation mechanisms using automated processes
Help increase production system performance with a focus on high availability and scalability
Continue to keep the lights on (day-to-day administration)
Programmatically create infrastructure in AWS, leveraging Autoscaling Groups, Security Groups, Route53, S3 and IAM with Terraform and Ansible.
Enable our product development team to deliver new code daily through Continuous Integration and Deployment Pipelines.
Create a secure production infrastructure and protect our customer data with continuous security practices and monitoring. Design, develop and scale infrastructure-as-code
Establish SLAs for service uptime, and build the necessary telemetry and alerting platforms to enforce them
Architect and build continuous data pipelines for data lakes, Business Intelligence and AI practices of the company
Remain up to date on industry trends, share knowledge among teams and abide by industry best practices for configuration management and automation.
Qualifications and Background
_______________________________________________________
Graduate degree in Computer Science and Engineering or related technologies
Work or research project experience of 5-7 years, with a minimum of 3 years of experience directly related to the job description
Prior experience working in HIPAA / Hi-Trust frameworks will be given preference
About Witmer Health
_________________________________________________________
We exist to make mental healthcare more accessible, affordable, and effective. At Witmer, we are on a mission to build a research-driven, global mental healthcare company to work on developing novel solutions - by harnessing the power of AI/ML and data science - for a range of mental illnesses like depression, anxiety, OCD, and schizophrenia, among others. Our first foray will be in the space of workspace wellness, where we are building tools to help individual employees and companies improve their mental wellness and raise productivity levels.
About the compnay:
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Our Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform.
Role Description
We are looking for a DevOps Engineer responsible for managing cloud technologies, deployment
automation and CI /CD
Key Responsibilities
Building and setting up new development tools and infrastructure
Understanding the needs of stakeholders and conveying this to developers
Working on ways to automate and improve development and release processes
Testing and examining code written by others and analyzing results
Ensuring that systems are safe and secure against cybersecurity threats
Identifying technical problems and developing software updates and ‘fixes’
Working with software developers and software engineers to ensure that development
follows established processes and works as intended
Planning out projects and being involved in project management decisions
Required Skills and Qualifications
BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
4+ years of overall development experience.
Strong understanding of cloud deployment and setup.
Hands-on experience with tools like Jenkins, Gradle etc.
Deploy updates and fixes.
Provide Level 2 technical support.
Build tools to reduce occurrences of errors and improve customer experience.
Perform root cause analysis for production errors.
Investigate and resolve technical issues.
Develop scripts to automate deployment.
Design procedures for system troubleshooting and maintenance.
Proficient with git and git workflows.
Working knowledge of databases and SQL.
Problem-solving attitude.
Collaborative team spirit
Regards
Team Merito
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.
Indus App Bazaar: Indus also has its very own app market place called Indus App Bazaar with over 400,000 applications. Indus App Bazaar is India's largest indigenous app store available in 12 languages, designed to suit specific requirements of the Indian consumers. The recent partnership with Samsung will see Indus App Bazaar power Samsung's new Galaxy Apps Store in all Samsung Devices. With this partnership, we will be able to reach a user base of over 150 Million by 2021.
Indus OS in News:
Bloomberg: http://bloom.bg/2adsFRB
Financial Express: http://bit.ly/29FDQg5
Economic Times: http://bit.ly/2ayTvD4
https://bit.ly/2JgL3JU
https://yourstory.com/2019/07/startup-funding-indus-os-samsung-venture" target="_blank">https://yourstory.com/2019/07/startup-funding-indus-os-samsung-venture
Key Responsibilities
- Developing automation for the various deployments core to our business
- Documenting run books for various processes / improving knowledge bases
- Identifying technical issues, communicating and recommending solutions
- Miscellaneous support (user account, VPN, network, etc)
- Develop continuous integration / deployment strategies
- Production systems deployment/monitoring/optimization
- Management of staging/development environments
What you know :
- Ability to work with a wide variety of open source technologies and tools
- Ability to code/script (Python, Ruby, Bash)
- Experience with systems and IT operations
- Comfortable with frequent incremental code testing and deployment
- Strong grasp of automation tools (Chef, Packer, Ansible, or others)
- Experience with cloud infrastructure and bare metal systems
- Experience optimizing infrastructure for high availability and low latencies
- Experience with instrumenting systems for monitoring and reporting purposes
- Well versed in software configuration management systems (git, others)
- Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment
- Data management skills
Education :
- Degree in Computer Engineering or Computer Science or 2-5 years equivalent experience in systems administration or DevOps roles.
- Work conducted is focused on business outcomes
- Can work in an environment with a high level of autonomy (at the individual and team level)
- Comfortable working in an open, collaborative environment, reaching across functional.
Our Offering :
- True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
- The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.
Perks :
- Awesome benefits, social gatherings etc.
- Work with intelligent, fun and interesting people in a dynamic start-up environment.














