

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Title: Azure Cloud Developer/Engineer
Exp: 5+ yrs
Location: T-Hub, Hyderabad
Work from office (5 days/week)
Interview rounds: 2-3
Excellent comm skills
Immediate Joiner
Job Description
Position Overview:
We are seeking a highly skilled Azure Cloud Developer/Engineer with experience in designing, developing, and managing cloud infrastructure solutions. The ideal candidate should have a strong background in Azure infrastructure deployment using Terraform,Kubernetes (AKS) with advanced networking, and Helm Charts for application management.Experience with AWS is a plus. This role requires hands-on expertise in deploying scalable, secure,and highly available cloud solutions with strong networking capabilities.
Key Responsibilities:
- Deploy and manage Azure infrastructure using Terraform through CI/CD pipelines.
- Design, deploy, and manage Azure Kubernetes Service (AKS) with advanced networking features, including on-premise connectivity.
- Create and manage Helm Charts, ensuring best practices for configuration, templating, and application lifecycle management.
- Collaborate with development, operations, and security teams to ensure optimal cloud infrastructure architecture.
- Implement high-level networking solutions including Azure Private Link, VNET Peering, ExpressRoute, Application Gateway, and Web Application Firewall (WAF).
- Monitor and optimize cloud environments for performance, cost, scalability, and security using tools like Azure Cost Management, Prometheus, Grafana, and Azure Monitor.
- Develop CI/CD pipelines for automated deployments using Azure DevOps, GitHub Actions, or Jenkins, integrating Terraform for infrastructure automation.
- Implement security best practices, including Azure Security Center, Azure Policy, and Zero Trust Architecture.
- Troubleshoot and resolve issues in the cloud environment using Azure Service Health, Log Analytics, and Azure Sentinel.
- Ensure compliance with industry standards (e.g., CIS, NIST, ISO 27001) and organizational security policies.
- Work with Azure Key Vault for secrets and certificate management.
- Explore multi-cloud strategies, integrating AWS services where necessary.
Key Skills Required:
- Azure Cloud Infrastructure Deployment: Expertise in provisioning and managing Azure resources using Terraform within CI/CD pipelines.
- Kubernetes (AKS) with Advanced Networking: Experience in designing AKS clusters with private networking, hybrid connectivity (ExpressRoute, VPN), and security best practices.
- Infrastructure as Code (Terraform, Azure Bicep): Deep understanding of defining and maintaining cloud infrastructure through code.
- Helm Charts: Strong expertise in creating, deploying, and managing Helm-based Kubernetes application deployments.
- Networking & Security: In-depth knowledge of VNET Peering, Private Link, ExpressRoute,Application Gateway, WAF, and hybrid networking.
- CI/CD Pipelines: Experience with building and managing Azure DevOps, GitHub Actions, or Jenkins pipelines for infrastructure and application deployment.
- Monitoring & Logging: Experience with Prometheus, Grafana, Azure Monitor, Log Analytics,and Azure Sentinel.
- Scripting & Automation: Proficiency in Bash, PowerShell, or Python.
- Cost Optimization (FinOps): Strong knowledge of Azure Cost Management and cloud financial governance.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in cloud engineering, preferably with Azure-focused infrastructure deployment and Kubernetes networking.
- Strong understanding of containerization, orchestration, and microservices architecture.
Certifications (Preferred):
Required:
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure DevOps Engineer Expert
Nice to Have (AWS Experience):
- AWS Certified Solutions Architect – Associate or Professional
- AWS Certified DevOps Engineer – Professional
Nice to Have Skills:
- Experience with multi-cloud environments (Azure & AWS).
- Familiarity with container security tools (Aqua Security, Prisma Cloud).
- Experience with GitOps methodologies using tools like ArgoCD or Flux.
- Understanding of serverless computing and event-driven architectures (Azure Functions, Event Grid, Logic Apps).
Benefits
Why Join Us?
- Competitive salary with performance-based incentives.
- Opportunities for professional certifications (e.g., AWS, Kubernetes, Terraform).
- Access to training programs, workshops, and learning resources.
- Comprehensive health insurance coverage for employees and their families.
- Wellness programs and mental health support.
- Hands-on experience with large-scale, innovative cloud solutions.
- Opportunities to work with modern tools and technologies.
- Inclusive, supportive, and team-oriented environment.
- Opportunities to collaborate with global clients and cross-functional teams.
- Regular performance reviews with rewards for outstanding contributions.
- Employee appreciation events and programs.
Position Overview: We are seeking a talented and experienced Cloud Engineer specialized in AWS cloud services to join our dynamic team. The ideal candidate will have a strong background in AWS infrastructure and services, including EC2, Elastic Load Balancing (ELB), Auto Scaling, S3, VPC, RDS, CloudFormation, CloudFront, Route 53, AWS Certificate Manager (ACM), and Terraform for Infrastructure as Code (IaC). Experience with other AWS services is a plus.
Responsibilities:
• Design, deploy, and maintain AWS infrastructure solutions, ensuring scalability, reliability, and security.
• Configure and manage EC2 instances to meet application requirements.
• Implement and manage Elastic Load Balancers (ELB) to distribute incoming traffic across multiple instances.
• Set up and manage AWS Auto Scaling to dynamically adjust resources based on demand.
• Configure and maintain VPCs, including subnets, route tables, and security groups, to control network traffic.
• Deploy and manage AWS CloudFormation and Terraform templates to automate infrastructure provisioning using Infrastructure as Code (IaC) principles.
• Implement and monitor S3 storage solutions for secure and scalable data storage
• Set up and manage CloudFront distributions for content delivery with low latency and high transfer speeds.
• Configure Route 53 for domain management, DNS routing, and failover configurations.
• Manage AWS Certificate Manager (ACM) for provisioning, managing, and deploying SSL/TLS certificates.
• Collaborate with cross-functional teams to understand business requirements and provide effective cloud solutions.
• Stay updated with the latest AWS technologies and best practices to drive continuous improvement.
Qualifications:
• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 2 years of relevant experience in designing, deploying, and managing AWS cloud solutions.
• Strong proficiency in AWS services such as EC2, ELB, Auto Scaling, VPC, S3, RDS, and CloudFormation.
• Experience with other AWS services such as Lambda, ECS, EKS, and DynamoDB is a plus.
• Solid understanding of cloud computing principles, including IaaS, PaaS, and SaaS.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in a cloud environment.
• Strong communication skills with the ability to collaborate effectively with cross-functional teams.
• Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are highly desirable.
Additional Information:
• We value creativity, innovation, and a proactive approach to problem-solving.
• We offer a collaborative and supportive work environment where your ideas and contributions are valued.
• Opportunities for professional growth and development. Someshwara Software Pvt Ltd is an equal opportunity employer.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Must have-
- Knowledge of Docker
- Knowledge of Terraforms
- Knowledge of AWS
Good to have -
- Kubernetes
- Scripting language: PHP/Go Lang and Python
- Webserver knowledge
- Logging and monitoring experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
- Build and maintain highly available production systems.
- Must know how to choose the best tools and technologies which best fits the business needs.
- Develop software to integrate with internal back-end systems.
- Investigate and resolve technical issues.
- Problem-solving attitude.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
- Lead and guide the team in identifying and implementing new technologies.
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Strong interpersonal skills
- Excellent data interpretation
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
DevOps Engineer
Job Description:
The position requires a broad set of technical and interpersonal skills that includes deployment technologies, monitoring and scripting from networking to infrastructure. Well versed in troubleshooting Prod issues and should be able to drive till the RCA.
Skills:
- Manage VMs across multiple datacenters and AWS to support dev/test and production workloads.
- Strong hands-on over Ansible is preferred
- Strong knowledge and hands-on experience in Kubernetes Architecture and administration.
- Should have core knowledge in Linux and System operations.
- Proactively and reactively resolve incidents as escalated from monitoring solutions and end users.
- Conduct and automate audits for network and systems infrastructure.
- Do software deployments, per documented processes, with no impact to customers.
- Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
- Troubleshoot connectivity problems across network, systems or applications.
- Follow security guidelines, both policy and technical to protect our customers.
- Ability to automate recurring tasks to increase velocity and quality.
- Should have worked on any one of the Database (Postgres/Mongo/Cockroach/Cassandra)
- Should have knowledge and hands-on experience in managing ELK clusters.
- Scripting Knowledge in Shell/Python is added advantage.
- Hands-on Experience over K8s based Microservice Architecture is added advantage.
Engineering Leader, Cloud Infrastructure.
Bengaluru, Karnataka, India
Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!
Your Impact:
We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,
networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for
you.
You Will:
Lead, inspire, and influence to make sure your team is successful
Partner with the recruiting team to attract and retain high-quality and diverse talent
Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration
Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.
Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.
You'll need:
BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
Strong fundamentals in distributed systems design and development
Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
Experience running production services in Public Clouds such as AWS, GCP, and Azure
Experience with running large stateful data systems in the Cloud
Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)
A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.
Job description
The role requires you to design development pipelines from the ground up, Creation of Docker Files, design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.Requirement
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).
- Automate deployments of infrastructure components and repetitive tasks.
- Drive changes strictly via the infrastructure-as-code methodology.
- Promote the use of source control for all changes including application and system-level changes.
- Design & Implement self-recovering systems after failure events.
- Participate in system sizing and capacity planning of various components.
- Create and maintain technical documents such as installation/upgrade MOPs.
- Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
- Support 24x7 availability for corporate sites & tools.
- Participate in rotating on-call schedules.
- Actively involved in researching, evaluating & selecting new tools & technologies.
- Cloud computing – AWS, OCI, OpenStack
- Automation/Configuration management tools such as Terraform & Chef
- Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
- Scripting languages - Ruby, Python, Bash
- Systems administration experience – Linux (Redhat), Mac, Windows
- SCM systems - Git
- Build tools - Maven, Gradle, Ant, Make
- Networking concepts - TCP/IP, Load balancing, Firewall
- High-Availability, Redundancy & Failover concepts
- SQL scripting & queries - DML, DDL, stored procedures
- Decisive and ability to work under pressure
- Prioritizing workload and multi-tasking ability
- Excellent written and verbal communication skills
- Database systems – Postgres, Oracle, or other RDBMS
- Mac automation tools - JAMF or other
- Atlassian Datacenter products
- Project management skills
Qualifications
- 3+ years of hands-on experience in the field or related area
- Requires MS or BS in Computer Science or equivalent field
- Develop and Maintain IAC using Terraform and Ansible
- Draft design documents that translate requirements into code.
- Deal with challenges associated with scale.
- Assume responsibilities from technical design through technical client support.
- Manage expectations with internal stakeholders and context-switch in a fast paced environment.
- Thrive in an environment that uses Elasticsearch extensively.
- Keep abreast of technology and contribute to the engineering strategy.
- Champion best development practices and provide mentorship
An AWS Certified Engineer with strong skills in
- Terraform o Ansible
- *nix and shell scripting
- Elasticsearch
- Circle CI
- CloudFormation
- Python
- Packer
- Docker
- Prometheus and Grafana
- Challenges of scale
- Production support
- Sharp analytical and problem-solving skills.
- Strong sense of ownership.
- Demonstrable desire to learn and grow.
- Excellent written and oral communication skills.
- Mature collaboration and mentoring abilities.
Job Title: |
Senior Cloud Infrastructure Engineer (AWS) |
||
Department & Team |
Technology |
Location: |
India /UK / Ukraine |
Reporting To: |
Infrastructure Services Manager |
Role Purpose: |
The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly AWS / Linux focused but will include a requirement to understand comparative solutions in Azure.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Infrastructure Services Manager and will have responsibility for the day to day running of the multi-cloud environment, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
|
Responsibilities: |
Operations · Deliver end to end technical and user support across all platforms (On-premise, Azure, AWS) · Day to day, fully hands-on OS management responsibilities (Windows and Linux operating systems) · Ensure robust server patching schedules are in place and meticulously followed to help reduce security related incidents. · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Assist several internal DevOps teams with day to day running of pipeline management and drive standardisation where possible. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment (Terraform, CloudFormation, Bootstrap) · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to AWS/Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
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Skills & Experience: |
· AWS Certified Solutions Architect – Professional - REQUIRED · Microsoft Azure Fundamentals AZ-900 – REQUIRED AS MINIMUM AZURE CERT · Red Hat Certified Engineer (RHCE ) - REQUIRED · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise AWS solutions. (To lesser extend Azure) · Proven examples of ownership of large AWS project implementations in Enterprise settings. · Experience managing the monitoring of infrastructure / applications using tools including CloudWatch, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Must have working production knowledge of deploying infrastructure as code using Terraform. · Need to be able to demonstrate security best-practise when designing solutions in AWS. · Working knowledge around optimising network traffic performance an delivering high availability while keeping a check on costs. · Working experience of ‘On Premise to Cloud’ migrations · Experience of Data Centre technology infrastructure development and management · Must have experience working in a DevOps environment · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into AWS, Azure, etc. · Working knowledge of Server and Storage Devices · Working knowledge of MySQL and SQL Server / Cloud native databases (RDS / Aurora) · Experience of Carrier Grade Networking - On Prem and Cloud · Experience in virtualisation technologies · Experience in ITIL and Project management · Providing senior support to the Service Delivery team. · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · Experience with MVNO or Network Operations background from within the Telecoms industry. (Optional) · Working knowledge of one or more European languages (Optional)
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Behavioural Fit: |
· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
|
Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |

