
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Salesforce DevOps/Release Engineer
Resource type - Salesforce DevOps/Release Engineer
Experience - 5 to 8 years
Norms - PF & UAN mandatory
Resource Availability - Immediate or Joining time in less than 15 days
Job - Remote
Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)
Required Experience:
- 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
- Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
- Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
- Solid understanding of Salesforce architecture, metadata, and development lifecycle.
- Familiarity with version control systems (e.g., Git) and agile methodologies
Key Responsibilities:
- Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
- Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
- Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
- Monitor, troubleshoot, and resolve deployment and release issues.
- Maintain documentation for deployment processes and provide training on best practices.
- Stay updated on the latest Salesforce DevOps tools, features, and best practices.
Technical Skills:
- Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
- CI/CDBuilding and maintaining pipelines, automation, and release management
- Version ControlProficiency with Git and related workflows
- Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
- Scripting
- Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
- Communication
- Strong written and verbal communication skills
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field.
Certifications:
Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.
Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.
Experience with Salesforce DX and deployment strategies for large-scale orgs.
Preferred Education & Experience: •
Bachelor’s or master’s degree in Computer Engineering,
Computer Science, Computer Applications, Mathematics, Statistics or related technical field or
equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.
• Well-versed in DevOps principals & practices and hands-on DevOps
tool-chain integration experience: Release Orchestration & Automation, Source Code & Build
Management, Code Quality & Security Management, Behavior Driven Development, Test Driven
Development, Continuous Integration, Continuous Delivery, Continuous Deployment, and
Operational Monitoring & Management; extra points if you can demonstrate your knowledge with
working examples.
• Hands-on experience with demonstrable working experience with DevOps tools
and platforms viz., Slack, Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory,
Terraform, Ansible/Chef/Puppet, Spinnaker, Tekton, StackStorm, Prometheus, Grafana, ELK,
PagerDuty, VictorOps, etc.
• Well-versed in Virtualization & Containerization; must demonstrate
experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox,
Vagrant, etc.
• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate
experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
any categories: Compute or Storage, Database, Networking & Content Delivery, Management &
Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstratable Cloud
Platform experience.
• Well-versed with demonstrable working experience with API Management,
API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption, tools &
platforms.
• Hands-on programming experience in either core Java and/or Python and/or JavaScript
and/or Scala; freshers passing out of college or lateral movers into IT must be able to code in
languages they have studied.
• Well-versed with Storage, Networks and Storage Networking basics
which will enable you to work in a Cloud environment.
• Well-versed with Network, Data, and
Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
• Extra points if you are certified in AWS and/or Azure
and/or Google Cloud.
Required Experience: 5+ Years
Job Location: Remote/Pune
Job Description:
• Drive end-to-end automation from GitHub/GitLab/BitBucket to Deployment,
Observability and Enabling the SRE activities
• Guide operations support (setup, configuration, management, troubleshooting) of
digital platforms and applications
• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.
• Deploy, configure, and manage SaaS and PaaS cloud platform and applications
• Provide Level 1 (OS, patching) and Level 2 (app server instance troubleshooting)
• DevOps programming: writing scripts, building operations/server instance/app/DB
monitoring tools Set up / manage continuous build and dev project management
environment: JenkinX/GitHub Actions/Tekton, Git, Jira Designing secure networks,
systems, and application architectures
• Collaborating with cross-functional teams to ensure secure product development
• Disaster recovery, network forensics analysis, and pen-testing solutions
• Planning, researching, and developing security policies, standards, and procedures
• Awareness training of the workforce on information security standards, policies, and
best practices
• Installation and use of firewalls, data encryption and other security products and
procedures
• Maturity in understanding compliance, policy and cloud governance and ability to
identify and execute automation.
• At Wesco, we discuss more about solutions than problems. We celebrate innovation
and creativity.
● Explore
○ As a devops engineer, you will have multiple ways, tools & technologies to solve
a particular problem. We want you to take things in your own hands and figure
out the best way to solve it.
● PDCT
○ Plan, design, code & write test cases for problems you are solving
● Tuning
○ Help to tune performance and ensure high availability of infrastructure, including
reviewing system and application logs
● Security
○ Work on code-level application security
● Deploy
○ Deploy, manage and operate scalable, highly available, and fault-tolerant
systems in client environments.
Technologies (4 out of 5 are required) :
● Terraform*
● Docker*
● Kubernetes*
● Bash Scripting
● SQL
(* marked are a must)
The challenges are great (as are the rewards). If you are looking to take these DevOps
challenges head on & wish to learn a great deal out of it and contribute to the company along
the way, this is the role for you.
Ready?
If developing impactful product for a initial stage startup sounds appealing to you, let’s
have a conversation. (Confidential, of course)
ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation. This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:
Duties & Responsibilities
- Deployment, automation, management, and maintenance of AWS cloud-based production system
- Build a deployment pipeline for AWS and Salesforce
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
Requirements
- At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Solid foundation of networking and Linux administration
- Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
- Ability to learn/use a wide variety of open source technologies and tools
- Database experience to help with monitoring and performance; PostgreSql experience preferred
- AWS certification preferred
Education
- Bachelors in Engineering or related field
JOB RESPONSIBILITIES:
- Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
- Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
- Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
- Implement proactive measures for automated detection and resolution of recurring operational issues
- Lead operational support team manage incidents, document root cause and tracking preventive measures
- Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
- Responsible for the design and development of tools, installation procedures
- Develops and maintains accurate estimates, timelines, project plans, and status reports
- Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
- Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
- Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
- Perform infrastructure cost analysis and optimization
SKILLS & ABILITIES
Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering
Technical Skills:
- Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
- Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
- Ability to learn/use a wide variety of open-source technologies and tools
- Sound understanding of cloud technologies preferably AWS technologies
- Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
- 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
- Good scripting skills (Python/Perl/Ruby/Bash)
- Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
- Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
- Working knowledge on HSM and PKI (Good to have)
Location:
- Bangalore
Experience:
- 10 + Years.
- Must have a minimum of 3 years of experience in managing AWS resources and automating CI/CD pipelines.
- Strong scripting skills in PowerShell, Python or Bash be able to build and administer CI/CD pipelines.
- Knowledge of infrastructure tools like Cloud Formation, Terraform, Ansible.
- Experience with microservices and/or event-driven architecture.
- Experience using containerization technologies (Docker, ECS, Kubernetes, Mesos or Vagrant).
- Strong practical Windows and Linux system administration skills in the cloud.
- Understanding of DNS, NFS, TCP/IP and other protocols.
- Knowledge of secure SDLC, OWASP top 10 and CWE/SANS top 25.
- Deep understanding of Web Sockets and their functioning. Hands on experience of ElasticCache, Redis, ECS or EKS. Installation, configuration and management of Apache or Nginx web server, Apache/Tomcat Application Server, configure SSL certificates, setup reverse proxy.
- Exposure to RDBMS (MySQL, SQL Server, Aurora, etc.) is a plus.
- Exposure to programming languages like JAVA, PHP, SQL is a plus.
- AWS Developer or AWS SysOps Administrator certification is a plus.
- AWS Solutions Architect Certification experience is a plus.
- Experience building Blue/Green, Canary or other zero down time deployment strategies, advanced understanding of VPC, EC2 Route53 IAM, Lambda is a plus.
Implementing various development, testing, automation tools, and IT infrastructure
Planning the team structure, activities, and involvement in project management activities.
Managing stakeholders and external interfaces
Setting up tools and required infrastructure
Defining and setting development, test, release, update, and support processes for DevOps operation
Have the technical skill to review, verify, and validate the software code developed in the project.
Troubleshooting techniques and fixing the code bugs
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
Encouraging and building automated processes wherever possible
Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
Incidence management and root cause analysis
Coordination and communication within the team and with customers
Selecting and deploying appropriate CI/CD tools
Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
Mentoring and guiding the team members
Monitoring and measuring customer experience and KPIs
Managing periodic reporting on the progress to the management and the customer
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.
The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.
Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.
General Skills
- 3-4 years of experience in DevOps.
- Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- Excellent verbal and written communication skills.
- Good time management and organizational skills.
- Dependability
- Accountability and Ownership
- Right attitude and growth mindset
- Trust-worthiness
- Ability to embrace new technologies
- Ability to get work done
- Should have excellent analytical and troubleshooting skills.
Technical Skills
- Work with developer teams with a focus on automating build and deployment using tools such as Jenkins.
- Implement CI/CD in projects (GitLabCI preferred).
- Enable software build and deploy.
- Provisioning both day to day operations and automation using tools, e. g. Ansible, Bash.
- Write, plan, create infra as a code using Terraform.
- Monitoring, ITSM automation incident creation from alerts using licensed and open source tools.
- Manage credentials for AWS cloud servers, github repos, Atlassian Cloud services, Jenkins, OpenVPN, and the developers environment.
- Building environments for unit tests, integration tests, system tests, and acceptance tests using Jenkins.
- Create and spin off resource instances.
- Experience implementing CI/CD.
- Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc. ).
- Experience with AWS.
- Should have expert Linux and Network administration skills to troubleshoot and trace symptoms back to the root cause.
- Knowledge of application clustering / load balancing concepts and technologies.
- Demonstrated ability to think strategically about developing solution strategies, and deliver results.
- Good understanding of design of native Cloud applications Cloud application design patterns and practices in AWS.
Day-to-Day requirements
- Work with the developer team to enhance the existing CI/CD pipeline.
- Adopt industry best practices to set up a UAT and prod environment for scalability.
- Manage the AWS resources including IAM users, access control, billing etc.
- Work with the test automation engineer to establish a CI/CD pipeline.
- Work on replication of environments easy to implement.
- Enable efficient software deployment.
Required Skills and Experience
- 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.













