

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Job description
We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.
Key Responsibilities:
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- Manage and optimize the AWS server environment to ensure high performance and reliability.
- Deploy and manage WordPress sites on AWS.
- Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
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Required Skills:
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- Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
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2.. AWS (Amazon Web Services):
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3.. Server Management:
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4.. Version Control Systems:
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5.. API Integration:
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6.. Security:
- Strong understanding of web and server security practices.
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7.. Problem-Solving:
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- Experience in implementing automated backup solutions.
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Job Title: Cloud Engineer - Azure DevOps
Job Location: Mumbai (Andheri East)
About the company:
MIRACLE HUB CLIENT, is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise
Skill-sets Required:
- Azure Architecture
- DevOps Expert
- Infrastructure as a code
- Automate CICD pipelines
- Security and Risk Compliance
- Validate Tech Design
Job Role:
- Create a well-informed cloud strategy and manage the adaption process and Azure based architecture
- Develop and organize automated cloud systems
- Work with other teams in continuous integration and continuous deployment pipeline in delivering solutions
- Work closely with IT security to monitor the company's cloud privacy
Desired Candidate Profile:
- Bachelor’s degree in computer science, computer engineering, or relevant field.
- A minimum of 3 years’ experience in a similar role.
- Strong knowledge of database structure systems and data mining.
- Excellent organizational and analytical abilities.
- Outstanding problem solver.
- IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
- Excellent English communication and presentation skills, both verbal and written
- Charismatic, competitive and enthusiastic personality with negotiation skills
Compensation: 12-15 LPA with minimum 5 years of experience. ( OR AS PER LAST DRAWN )
ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation. This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:
Duties & Responsibilities
- Deployment, automation, management, and maintenance of AWS cloud-based production system
- Build a deployment pipeline for AWS and Salesforce
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
Requirements
- At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Solid foundation of networking and Linux administration
- Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
- Ability to learn/use a wide variety of open source technologies and tools
- Database experience to help with monitoring and performance; PostgreSql experience preferred
- AWS certification preferred
Education
- Bachelors in Engineering or related field
The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
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Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.
We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.
You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Automate infrastructure creation with Terraform, AWS Cloud Formation
- Perform application configuration management, and application-deployment tool enabling infrastructure as code.
- Take ownership of the Build and release cycle of the customer project.
- Share the responsibility for deploying releases and conducting other operations maintenance.
- Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
- Provide operational support for the rest of the Engineering team help migrate our remaining dedicated hardware infrastructure to the cloud.
- Establish and maintain operational best practices.
- Participate in hiring culturally fit engineers in the organization, help engineers make their career paths by consulting with them.
- Design the team strategy in collaboration with founders of the organization.
What are we looking for?
- 4+ years of experience in using Terraform for IaaC
- 4+ years of configuration management and engineering for large-scale customers, ideally supporting an Agile development process.
- 4+ years of Linux or Windows Administration experience.
- 4+ years of version control systems (git), including branching and merging strategies.
- 2+ Experience in working with AWS Infrastructure, and platform services.
- 2+ Experience in cloud automation tools (Ansible, Chef).
- Exposure to working on container services like Kubernetes on AWS, ECS, and EKS
- You are extremely proactive at identifying ways to improve things and to make them more reliable.
You will be preferred if
- Expertise in multiple cloud services provider: Amazon Web Services, Microsoft Azure, Google Cloud Platform
- AWS Solutions Architect Professional or Associate Level Certificate
- AWS DevOps Professional Certificate
Life at Mactores
We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.
1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative
We would like you to read more details about the work culture on https://mactores.com/careers
The Path to Joining the Mactores Team
At Mactores, our recruitment process is structured around three distinct stages:
Pre-Employment Assessment:
You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.
Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.
HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.
At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.
Role and responsibilities
- Expertise in AWS (Most typical Services),Docker & Kubernetes.
- Strong Scripting knowledge, Strong Devops Automation, Good at Linux
- Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
- Strong understanding of AWS networking and. Strong with Security & Certificates.
Nice-to-have skills
- Involved in Product Engineering
- Lead, inspire, and influence to make sure your team is successful
- Partner with the recruiting team to attract and retain high-quality and diverse talent
- Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
- Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
- Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp
You'll need:
- BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
- Strong fundamentals in distributed systems design and development
- Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
- Experience running production services in Public Clouds such as AWS, GCP, and Azure
- Experience with running large stateful data systems in the Cloud
- Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
- A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
- Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Working closely with other engineers and administrators
- Learning intimate knowledge of how best to customize the services available on various cloud platforms to help us become more secure and efficient.
- Assessing client requirements and coming up with costing for the sales team
- Planning and designing client infrastructure on Microsoft Azure and AWS
- Setting up alerts and monitor the health of cloud resources
- Handling the day-to-day management of clients’ cloud-based solutions Implementing security and protecting Identities
- Diagnosing and troubleshooting technical issues relating to Microsoft Azure and AWS
- Helping customers successfully deploy and implement cloud computing solutions
- Resolving technical support tickets via telephone, chat, email and sometimes in-person
- Keeping self and team updated with new cloud services offerings from Microsoft, Amazon & Google
- Staying current with industry trends, making recommendations as needed to help the company excel
What you need to have:
- Experience in cloud-based tech
- This position requires excellent written and verbal communication skills and negotiation
- Should have working knowledge of Microsoft Azure Calculator and AWS Calculator
- A clear understanding of core Cloud Computing services
- Knowledge of various computer services on Microsoft Azure and AWS
- Knowledge of various storage services on Microsoft Azure and AWS
- Knowledge of log collecting services available with Microsoft Azure and AWS
- Experience of working with popular operating systems such as Linux & Windows
- Experience of computer networks
- Experience of computer technologies like Active Directory, network protocols & subnetting
- Experience in automating day to day tasks using PowerShell scripting
- Confidence in own abilities
- Knowledgeable within this subject area and a thought leader
- Fast assimilator of information
- Imaginative problem solver
- Structured organizer
- Strong relationship building skills
- Strong analytical & numeracy skills
- Ability to use initiative and work under pressure, prioritizing to meet deadlines
- Driven, leading on initiatives, being committed to the role, and delivering on objectives and deadlines
- Service Orientation, demonstrable commitment to customer service

