

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Culture and Values at PortOne
- You will be joining a team that stands for Making a difference.
- You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
- This will be remote role that allows you flexibility to save time on commute
- Your will have peers who are/have
- Highly Self Driven with A sense of purpose
- High Energy Levels - Building stuff is your sport
- Ownership - Solve customer problems end to end - Customer is your Boss
- Hunger to learn - Highly motivated to keep developing new tech skill sets
Who you are ?
* You are an athlete and Devops/DevSecOps is your sport.
* Your passion drives you to learn and build stuff and not because your manager tells you to.
* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"
* Enjoys solving problems and delight users both internally and externally
* Take pride in working on projects to successful completion involving a wide variety of technologies and systems
* Posses strong & effective communication skills and the ability to present complex ideas in a clear & concise way
* Responsible, self-directed, forward thinker, and operates with focus, discipline and minimal supervision
* A team player with a strong work ethic
Experience
* 2+ year of experience working as a Devops/DevSecOps Engineer
* BE in Computer Science or equivalent combination of technical education and work experience
* Must have actively managed infrastructure components & devops for high quality and high scale products
* Proficient knowledge and experience on infra concepts - Networking/Load Balancing/High Availability
* Experience on designing and configuring infra in cloud service providers - AWS / GCP / AZURE
* Knowledge on Secure Infrastructure practices and designs
* Experience with DevOps, DevSecOps, Release Engineering, and Automation
* Experience with Agile development incorporating TDD / CI / CD practices
Hands on Skills
* Proficient in atleast one high level Programming Language: Go / Java / C
* Proficient in scripting - bash scripting etc - to build/glue together devops/datapipeline workflows
* Proficient in Cloud Services - AWS / GCP / AZURE
* Hands on experience on CI/CD & relevant tools - Jenkins / Travis / Gitops / SonarQube / JUnit / Mock frameworks
* Hands on experience on Kubenetes ecosystem & container based deployments - Kubernetes / Docker / Helm Charts / Vault / Packer / lstio / Flyway
* Hands on experience on Infra as code frameworks - Terraform / Crossplane / Ansible
* Version Control & Code Quality: Git / Github / Bitbucket / SonarQube
* Experience on Monitoring Tools: Elasticsearch / Logstash / Kibana / Prometheus / Grafana / Datadog / Nagios
* Experience with RDBMS Databases & Caching services: Postgres / MySql / Redis / CDN
* Experience with Data Pipelines/Worflow tools: Airflow / Kafka / Flink / Pub-Sub
* DevSecOps - Cloud Security Assessment, Best Practices & Automation
* DevSecOps - Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications
* Preferrable to have Devops/Infra Experience for products in Payments/Fintech domain - Payment Gateways/Bank integrations etc
What will you do ?
Devops
* Provisioning the infrastructure using Crossplane/Terraform/Cloudformation scripts.
* Creating and Managing the AWS EC2, RDS, EKS, S3, VPC, KMS and IAM services, EKS clusters & RDS Databases.
* Monitor the infra to prevent outages/downtimes and honor our infra SLAs
* Deploy and manage new infra components.
* Update and Migrate the clusters and services.
* Reducing the cloud cost by enabling/scheduling for less utilized instances.
* Collaborate with stakeholders across the organization such as experts in - product, design, engineering
* Uphold best practices in Devops/DevSecOps and Infra management with attention to security best practices
DevSecOps
* Cloud Security Assessment & Automation
* Modify existing infra to adhere to security best practices
* Perform Threat Modelling of Web/Mobile applications
* Integrate security testing tools (SAST, DAST) in to CI/CD pipelines
* Incident management and remediation - Monitoring security incidents, recovery from and remediation of the issues
* Perform frequent Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications
* Ensure the environment is compliant to CIS, NIST, PCI etc.
Here are examples of apps/features you will be supporting as a Devops/DevSecOps Engineer
* Intuitive, easy-to-use APIs for payment process.
* Integrations with local payment gateways in international markets.
* Dashboard to manage gateways and transactions.
* Analytics platform to provide insights
Key Responsibilities:
- Develop and Maintain CI/CD Pipelines: Design, implement, and manage CI/CD pipelines using GitOps practices.
- Kubernetes Management: Deploy, manage, and troubleshoot Kubernetes clusters to ensure high availability and scalability of applications.
- Cloud Infrastructure: Design, deploy, and manage cloud infrastructure on AWS, utilizing services such as EC2, S3, RDS, Lambda, and others.
- Infrastructure as Code: Implement and manage infrastructure using IaC tools like Terraform, CloudFormation, or similar.
- Monitoring and Logging: Set up and manage monitoring, logging, and alerting systems to ensure the health and performance of the infrastructure.
- Automation: Identify and automate repetitive tasks to improve efficiency and reliability.
- Security: Implement security best practices and ensure compliance with industry standards.
- Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of products.
Required Skills and Qualifications:
- Experience: 2-5 years of experience in a DevOps role.
- AWS: In-depth knowledge of AWS services and solutions.
- CI/CD Tools: Experience with CI/CD tools such as Jenkins, GitLab CI, CircleCI, or similar.
- GitOps Expertise: Proficient in GitOps methodologies and tools.
- Kubernetes: Strong hands-on experience with Kubernetes and container orchestration.
- Scripting and Automation: Proficient in scripting languages such as Bash, Python, or similar.
- Infrastructure as Code (IaC): Hands-on experience with IaC tools like Terraform, CloudFormation, or similar.
- Monitoring Tools: Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK stack, or similar.
- Version Control: Strong understanding of version control systems, primarily Git.
- Problem-Solving: Excellent problem-solving and debugging skills.
- Collaboration: Ability to work in a fast-paced, collaborative environment.
- Education: Bachelor’s or master’s degree in computer science or a related field.
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Excellent communication skills
Open to work on EST time zone(6pm to 3am)
Technical Skills:
· In depth understanding of DevSecOps process and governance
· Understanding of various branching strategies
· Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.)
· Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc)
· Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP)
· Proficient with Terraform
· Hands on experience working with Kubernetes
· Proficient working with GIT version control
· Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc)
· Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc)
· Hands on experience with GitOps
About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For latest news and updates please visit us at www.quantela.com
Overview of the Role
The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise
Key Responsibilities
- Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
- Build monitoring that alerts on symptoms rather than on outages.
- Should migrate VM based applications to Kubernetes cluster.
- Automate Infrastructure component provision.
- Document every task, your findings turn into repeatable actions and then into automation.
- Follow the Agile process and plan the work accordingly.
Must have Skills
- Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
- Experience in Configuration Management Tools like Ansible, Chef.
- Experience with Terraform, Cloud Formation or other infrastructure as code tools.
- Experience with CI/CD in Jenkins.
- Good knowledge of AWS/Azure cloud environments.
- Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
- Experience working with and maintaining package management systems (e.g., Artifactory, APT).
- Knowledge of scripting in PowerShell/Python/Bash/
- Experience building automation and pipelines (integration, testing, deployment)
- Experience with Docker containers (images and registry management).
- Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
- Ability to work collaboratively on a cross-functional team with a wide range of experience levels
- Ability to analyze existing services and identify technical debt to work.
Desired Background
Bachelors/Masters degree in Computer Science or Computer Applications

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Document your code, write test cases, etc.
JOB DETAILS
What You'll Do
CI/CD tools Jenkins/Bamboo/Teamcity/CircleCI, DevSecOps Pipeline, Cloud Services (AWS/Azure/GCP), Ansible, Terraform, Docker, Helm, Cloud formation template, Webserver deployment & config, Databases(SQL/NoSQL) deployment & config, Git, Artifactory, Monitoring tools (Nagios, Grafana, Prometheus etc), Application logs (ELK/EFK, Splunk etc.), API Gateways, Security tools, Vault. |
We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The
candidate will be responsible for automating the deployment of cloud infrastructure and services to
support application development and hosting (architecting, engineering, deploying, and operationally
managing the underlying logical and physical cloud computing infrastructure).
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless,
microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
● Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with
a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team
● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud
Storage, Networking in general
● Collaborate with Product Management and Product Engineering teams to drive excellence in
Google Cloud products and features.
● Ensures efficient data storage and processing functions in accordance with company security
policies and best practices in cloud security.
● Ensuring scaled database setup/montioring with near zero downtime
Key Skills:
● Hands-on software development experience in Python, NodeJS, or Java
● 5+ years of Linux/Unix Administration monitoring, reliability, and security of Linux-based, online,
high-traffic services and Web/eCommerce properties
● 5+ years of production experience in large-scale cloud-based Infrastructure (GCP preferred)
● Strong experience with Log Analysis and Monitoring tools such as CloudWatch, Splunk,Dynatrace, Nagios, etc.
● Hands-on experience with AWS Cloud – EC2, S3 Buckets, RDS
● Hands-on experience with Infrastructure as a Code (e.g., cloud formation, ARM, Terraform,Ansible, Chef, Puppet) and Version control tools
● Hands-on experience with configuration management (Chef/Ansible)
● Experience in designing High Availability infrastructure and planning for Disaster Recovery solutions
Regards
Team Merito
As DevOps Engineer Consultant you will be responsible for Continuous Integration, Continuous Development,
Continuous Delivery with a strong understanding of Business-Driven software integration and delivery approach, you will
be reporting into the Technical Lead.
Responsibilities & Duties
• Ideate and create CI and CD process and documentation for same.
• Ideate and create and Code Maintenance using Visual SVN/Jenkins.
• Design and implement new learning tools or knowledge
Job requirements:
• Should be able to research, design Code Maintenance Process from scratch.
• Should be able to research, design Continuous Integration Process from scratch.
• Should be able to research, design Continuous Development Process from scratch.
• Should be able to research, design Continuous Delivery Process from scratch.
• Should be worked on Install Shield for creating Instable.
• In-depth understanding of principles and best practices of Software Configuration Management (SCM) in Agile,
SCRUM and Waterfall methodologies.
• Experienced in Windows, Linux environment. Good knowledge and understanding of database and application
servers’ administration in a global production environment.
• Should have good understand and Knowledge on Windows and Linux Server Deployment
• Should have good understand and Knowledge on application hosting on Windows IIS
• Experienced in Visual SVN, Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
Mostly with product developed using Dot net technology.
• Experienced in working with version control systems like GIT and used Source code management client tools like
Git Bash, GitHub, Git Lab.
• Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts.
• Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly.
• Experienced in deploying Database Changes to Oracle, db2, MSSQL and MYSQL databases.
• Having work experience in support of multi-platform like Windows, UNIX, Linux, Ubuntu.
• Managed multiple environments for both production and non-production where primary objectives included
automation, build out, integration and cost control.
• Expertise in trouble shooting the problems generated while building, deploying and production support.
• Good understanding of creating and managing the various development and build platforms and deployment
strategies.
• Excellent Knowledge of Application Lifecycle Management, Change & Release Management and ITIL process
• Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing,
implementing and Post-production analysis of the projects.
• Good interaction with developers, managers, and team members to coordinate job tasks and strong
commitment to work.
• Documented daily meetings, build reports, release notes and many other day-to-day documentation and status
reports.
• Excellent communicative, interpersonal, intuitive and analytic and leadership skills with teamwork work
efficiently in both independent and teamwork environments.
• Enjoy working on all types of planned and unplanned issues/tasks.
• Implementing gitlab CI, gitlab, docker, maven ect.
• Should have knowledge on docker container which can be utilised in deployment process..
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and
providing best solutions.
• Integrating various Version control tools, build tools, deployment methodologies (scripting) into Jenkins or (any
other tool), create an end to end orchestration build cycles.
• Troubleshoot build issues, performance and generating metrics on master's performance along with jobs usage.
• Design develop build and packaging tools for continuous integration build and reporting. Automate the build
and release cycles.
• Coordinate all build and release activities, ensure release processes is well documented, source control
repositories including branching and tagging.
• Maintain product release process, including generating and delivering release packages, generate various
metrics for tracking issues against releases and the means of tracking compatibility among products.
• Maintained and managed cloud & test environments and automation for QA, Product Management and Product
Support
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company. You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on the AWS
platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way
by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand-based
auto-scaling.
- Have on-call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered
within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high-level programming
languages.
- Extensive experience in any Javascript-based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT
gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~
1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or
Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the
ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as
needed.

