
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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- At least 2 years of hands-on experience with cloud infrastructure on AWS or GCP
- Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
- Knowledge in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
- Familiarity with monitoring and alerting tools(e.g. CloudWatch, ELK stack, Prometheus)
- Proven ability to work independently or as an integral member of a team
Preferable Skills :
- Familiarity with standard IT security practices such as encryption, credentials and key management
- Proven ability to acquire various coding languages (Java, Python- ) to support DevOps operation and cloud transformation
- Familiarity in web standards (e.g. REST APIs, web security mechanisms)
- Multi-cloud management experience with GCP / Azure
- Experience in performance tuning, services outage management and troubleshooting
Job Description:
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• Guide operations support (setup, configuration, management, troubleshooting) of
digital platforms and applications
• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.
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Job Description
We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany.
We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach.
Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Language: English on a C2 Level.
Skills & Requirements
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Job description
We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.
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2.. AWS (Amazon Web Services):
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- Expertise in deploying and managing WordPress sites on AWS.
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3.. Server Management:
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4.. Version Control Systems:
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5.. API Integration:
- Familiarity with RESTful APIs and third-party integrations.
- Ability to implement and manage API connections effectively.
6.. Security:
- Strong understanding of web and server security practices.
- Experience in implementing security measures to protect the website and server infrastructure.
7.. Problem-Solving:
- Excellent troubleshooting skills.
- Ability to diagnose and resolve website and server issues promptly.
8.. Performance Optimization:
- Knowledge of techniques to optimize website speed and efficiency.
- Experience with caching, load balancing, and other performance-enhancing practices.
9.. Backup and Recovery:
- Experience in implementing automated backup solutions.
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10.. Collaboration and Communication:
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Platform Services Engineer
DevSecOps Engineer
- Strong Systems Experience- Linux, networking, cloud, APIs
- Scripting language Programming - Shell, Python
- Strong Debugging Capability
- AWS Platform -IAM, Network,EC2, Lambda, S3, CloudWatch
- Knowledge on Terraform, Packer, Ansible, Jenkins
- Observability - Prometheus, InfluxDB, Dynatrace,
- Grafana, Splunk • DevSecOps-CI/CD - Jenkins
- Microservices
- Security & Access Management
- Container Orchestration a plus - Kubernetes, Docker etc.
- Big Data Platforms knowledge EMR, Databricks. Cloudera a plus
- Equal Experts is an innovative software delivery consultancy specializing in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors.
- We deliver market-leading propositions across the digital, online and mobile channels, and are recognized for our leadership in the application of Agile and Lean delivery methods to assure delivery.
- We are focused on hiring DevOps Engineers with skills in AWS, Automation tools, CI/CD tools and the likes.
- The DevOps Consultant will be working with an on-site client team and will be expected to mentor and share their skills and knowledge with the existing client developers.
Your Responsibilities Include:
- Continuous Delivery of quality software created by our project teams. Ensuring smooth build and release with continuous integration.
- Configuration Management - Design and implementation of deployment strategies for multiple projects.
- Virtualization and Infrastructure Provisioning.
- Maintenance and upgrade of our cloud environment (AWS).
- Version control and source code administration.
- Administration of Web Servers, Application Servers and Servlet Containers
- Setting up and managing the Automation efforts for multiple projects.
Technical Expertise:
- Should have worked on Agile projects featuring weekly iterations and releases.
- Should have extensive hands-on experience with:
- Continuous Integration tools like Jenkins.
- Configuration Management tools like Terraform or Ansible.
- Cloud computing using AWS, EC2.
- Hands-on experience on Kubernetes.
- Virtualization tools like Vagrant, Docker or VMWare
- You have an active presence in the DevOps community through your blogs, Stack Overflow and GitHub profiles.
- You are passionate about DevOps. You love to mentor people and evangelize about best practices and innovations in DevOps.
Projects you'll be working on:
- We're focused on enhancing our product for our clients and their users, as well as streamlining operations and improving our technical foundation.
- Writing scripts for procurement, configuration and deployment of instances (infrastructure automation) on GCP
- Managing Kubernetes cluster
- Manage product and services like VPC, Elasticsearch, cloud functions, rabbitMQ, redis servers, postgres infrastructure, app engine, etc.
- Supporting developers in setting up infrastructure for services
- Manage and improve microservices infrastructure
- Managing high availability, low latency applications
- Focus on security best practices to ensure assist in security and compliance activities
Requirements
- Minimum 3 years experience as DevOps
- Minimum 1 years' experience with Kubernetes Cluster (Infrastructure as code, maintaining and scalability).
- BASH expertise, node or python professional programming experience
- Experience with setting up, configuring and using Jenkins or any CI tools, building CI/CD pipeline
- Experience setting microservices architecture
- Experience with package management and deployments
- Thorough understanding of networking.
- Understanding of all common services and protocols
- Experience in web server configuration, monitoring, network design and high availability
- Thorough understanding of DNS, VPN, SSL
Technologies you'll work with:
- GKE, Prometheus, Grafana, Stackdriver
- ArgoCD and GitHub Actions
- NodeJS Backend
- Postgres, ElasticSearch, Redis, RabbitMQ
- Whatever else you decide - we're constantly re-evaluating our stack and tools
- Having prior experience with the technologies is a plus, but not mandatory for skilled candidates.
Benefits
- Remote Option - You can work from location of your choice :)
- Reimbursement of Home Office Setup
- Competitive Salary
- Friendly atmosphere
- Flexible paid vacation policy
Job Description:
Mandatory Skills:
Should have strong working experience with Cloud technologies like AWS and Azure.
Should have strong working experience with CI/CD tools like Jenkins and Rundeck.
Must have experience with configuration management tools like Ansible.
Must have working knowledge on tools like Terraform.
Must be good at Scripting Languages like shell scripting and python.
Should be expertise in DevOps practices and should have demonstrated the ability to apply that knowledge across diverse projects and teams.
Preferable skills:
Experience with tools like Docker, Kubernetes, Puppet, JIRA, gitlab and Jfrog.
Experience in scripting languages like groovy.
Experience with GCP
Summary & Responsibilities:
Write build pipelines and IaaC (ARM templates, terraform or cloud formation).
Develop ansible playbooks to install and configure various products.
Implement Jenkins and Rundeck jobs( and pipelines).
Must be a self-starter and be able to work well in a fast paced, dynamic environment
Work independently and resolve issues with minimal supervision.
Strong desire to learn new technologies and techniques
Strong communication (written / verbal ) skills
Qualification:
Bachelor's degree in Computer Science or equivalent.
4+ years of experience in DevOps and AWS.
2+ years of experience in Python, Shell scripting and Azure.

Total Experience: 6 – 12 Years
Required Skills and Experience
- 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
Responsibilities
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.














