

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Who you are
The possibility of having massive societal impact. Our software touches the lives of hundreds of millions of people.
Solving hard governance and societal challenges
Work directly with central and state government leaders and other dignitaries
Mentorship from world class people and rich ecosystems
Position : Architect or Technical Lead - DevOps
Location : Bangalore
Role:
Strong knowledge on architecture and system design skills for multi-tenant, multi-region, redundant and highly- available mission-critical systems.
Clear understanding of core cloud platform technologies across public and private clouds.
Lead DevOps practices for Continuous Integration and Continuous Deployment pipeline and IT operations practices, scaling, metrics, as well as running day-to-day operations from development to production for the platform.
Implement non-functional requirements needed for a world-class reliability, scale, security and cost-efficiency throughout the product development lifecycle.
Drive a culture of automation, and self-service enablement for developers.
Work with information security leadership and technical team to automate security into the platform and services.
Meet infrastructure SLAs and compliance control points of cloud platforms.
Define and contribute to initiatives to continually improve Solution Delivery processes.
Improve organisation’s capability to build, deliver and scale software as a service on the cloud
Interface with Engineering, Product and Technical Architecture group to meet joint objectives.
You are deeply motivated & have knowledge of solving hard to crack societal challenges with the stamina to see it all the way through.
You must have 7+ years of hands-on experience on DevOps, MSA and Kubernetes platform.
You must have 2+ years of strong kubernetes experience and must have CKA (Certified Kubernetes Administrator).
You should be proficient in tools/technologies involved for a microservices architecture and deployed in a multi cloud kubernetes environment.
You should have hands-on experience in architecting and building CI/CD pipelines from code check-in until production.
You should have strong knowledge on Dockers, Jenkins pipeline scripting, Helm charts, kubernetes objects and manifests, prometheus and demonstrate hands-on knowledge of multi cloud computing, storage and networking.
You should have experience in designing, provisioning and administrating using best practices across multiple public cloud offerings (Azure, AWS, GCP) and/or private cloud offerings ( OpenStack, VMware, Nutanix, NIC, bare metal Infra).
You should have experience in setting up logging, monitoring Cloud application performance, error rates, and error budgets while tracking adherence to SLOs and SLAs.
About the role:
We are seeking a highly skilled Azure DevOps Engineer with a strong background in backend development to join our rapidly growing team. The ideal candidate will have a minimum of 4 years of experience and has have extensive experience in building and maintaining CI/CD pipelines, automating deployment processes, and optimizing infrastructure on Azure. Additionally, expertise in backend technologies and development frameworks is required to collaborate effectively with the development team in delivering scalable and efficient solutions.
Responsibilities
- Collaborate with development and operations teams to implement continuous integration and deployment processes.
- Automate infrastructure provisioning, configuration management, and application deployment using tools such as Ansible, and Jenkins.
- Design, implement, and maintain Azure DevOps pipelines for continuous integration and continuous delivery (CI/CD)
- Develop and maintain build and deployment pipelines, ensuring that they are scalable, secure, and reliable.
- Monitor and maintain the health of the production infrastructure, including load balancers, databases, and application servers.
- Automate the software development and delivery lifecycle, including code building, testing, deployment, and release.
- Familiarity with Azure CLI, Azure REST APIs, Azure Resource Manager template, Azure billing/cost management and the Azure Management Console
- Must have experience of any one of the programming language (Java, .Net, Python )
- Ensure high availability of the production environment by implementing disaster recovery and business continuity plans.
- Build and maintain monitoring, alerting, and trending operational tools (CloudWatch, New Relic, Splunk, ELK, Grafana, Nagios).
- Stay up to date with new technologies and trends in DevOps and make recommendations for improvements to existing processes and infrastructure.
- ontribute to backend development projects, ensuring robust and scalable solutions.
- Work closely with the development team to understand application requirements and provide technical expertise in backend architecture.
- Design and implement database schemas.
- Identify and implement opportunities for performance optimization and scalability of backend systems.
- Participate in code reviews, architectural discussions, and sprint planning sessions.
- Stay updated with the latest Azure technologies, tools, and best practices to continuously improve our development and deployment processes.
- Mentor junior team members and provide guidance and training on best practices in DevOps.
Required Qualifications
- BS/MS in Computer Science, Engineering, or a related field
- 4+ years of experience as an Azure DevOps Engineer (or similar role) with experience in backed development.
- Strong understanding of CI/CD principles and practices.
- Expertise in Azure DevOps services, including Azure Pipelines, Azure Repos, and Azure Boards.
- Experience with infrastructure automation tools like Terraform or Ansible.
- Proficient in scripting languages like PowerShell or Python.
- Experience with Linux and Windows server administration.
- Strong understanding of backend development principles and technologies.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps
- Excellent problem-solving, critical thinking, and communication skills.
- Have worked in a product based company.
What we offer:
- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Collaborative, dynamic, and fun work environment
- Possibility to work with cutting-edge technologies and innovative projects
Job Description:
Responsibilities
· Having E2E responsibility for Azure landscape of our customers
· Managing to code release and operational tasks within a global team with a focus on automation, maintainability, security and customer satisfaction
· Make usage of CI/CD framework to rapidly support lifecycle management of the platform
· Acting as L2-L3 support for incidents, problems and service request
· Work with various Atos and 3rd party teams to resolve incidents and implement changes
· Implement and drive automation and self-healing solutions to reduce toil
· Enhance error budgets and hands on design and development of solutions to address reliability issues and/or risks
· Support ITSM processes and collaborate with service management representatives
Job Requirements
· Azure Associate certification or equivalent knowledge level
· 5+ years of professional experience
· Experience with Terraform and/or native Azure automation
· Knowledge of CI/CD concepts and toolset (i.e. Jenkins, Azure DevOps, Git)
· Must be adaptable to work in a varied, fast paced exciting, ever changing environment
· Good analytical and problem-solving skills to resolve technical issues
· Understanding of Agile development and SCRUM concepts a plus
· Experience with Kubernetes architecture and tools a plus
About RaRa Delivery
Not just a delivery company…
RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.
RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳
Future of eCommerce Logistics.
- Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
- Revolutionising delivery as an experience
- Empowering D2C Sellers with logistics as the core technology
- Build and maintain CI/CD tools and pipelines.
- Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
- Continuously improve code quality, product execution, and customer delight.
- Communicate, collaborate and work effectively across distributed teams in a global environment.
- Operate to strengthen teams across their product with their knowledge base
- Contribute to improving team relatedness, and help build a culture of camaraderie.
- Continuously refactor applications to ensure high-quality design
- Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
- Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
- Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
- Working knowledge of the TCP/IP stack, internet routing, and load balancing
- Basic understanding of cluster orchestrators and schedulers (Kubernetes)
- Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
- Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.
-
4+ years of experience in IT and infrastructure
-
2+ years of experience in Azure Devops
-
Experience with Azure DevOps using both as CI / CD tool and Agile framework
-
Practical experience building and maintaining automated operational infrastructure
-
Experience in building React or Angular applications, .NET is must.
-
Practical experience using version control systems with Azure Repo
-
Developed and maintained scripts using Power Shell, ARM templates/ Terraform scripts for Infrastructure as a Code.
-
Experience in Linux shell scripting (Ubuntu) is must
-
Hands on experience with release automation, configuration and debugging.
-
Should have good knowledge of branching and merging
-
Integration of tools like static code analysis tools like SonarCube and Snky or static code analyser tools is a must.
As a MLOps Engineer in QuantumBlack you will:
Develop and deploy technology that enables data scientists and data engineers to build, productionize and deploy machine learning models following best practices. Work to set the standards for SWE and
DevOps practices within multi-disciplinary delivery teams
Choose and use the right cloud services, DevOps tooling and ML tooling for the team to be able to produce high-quality code that allows your team to release to production.
Build modern, scalable, and secure CI/CD pipelines to automate development and deployment
workflows used by data scientists (ML pipelines) and data engineers (Data pipelines)
Shape and support next generation technology that enables scaling ML products and platforms. Bring
expertise in cloud to enable ML use case development, including MLOps
Our Tech Stack-
We leverage AWS, Google Cloud, Azure, Databricks, Docker, Kubernetes, Argo, Airflow, Kedro, Python,
Terraform, GitHub actions, MLFlow, Node.JS, React, Typescript amongst others in our projects
Key Skills:
• Excellent hands-on expert knowledge of cloud platform infrastructure and administration
(Azure/AWS/GCP) with strong knowledge of cloud services integration, and cloud security
• Expertise setting up CI/CD processes, building and maintaining secure DevOps pipelines with at
least 2 major DevOps stacks (e.g., Azure DevOps, Gitlab, Argo)
• Experience with modern development methods and tooling: Containers (e.g., docker) and
container orchestration (K8s), CI/CD tools (e.g., Circle CI, Jenkins, GitHub actions, Azure
DevOps), version control (Git, GitHub, GitLab), orchestration/DAGs tools (e.g., Argo, Airflow,
Kubeflow)
• Hands-on coding skills Python 3 (e.g., API including automated testing frameworks and libraries
(e.g., pytest) and Infrastructure as Code (e.g., Terraform) and Kubernetes artifacts (e.g.,
deployments, operators, helm charts)
• Experience setting up at least one contemporary MLOps tooling (e.g., experiment tracking,
model governance, packaging, deployment, feature store)
• Practical knowledge delivering and maintaining production software such as APIs and cloud
infrastructure
• Knowledge of SQL (intermediate level or more preferred) and familiarity working with at least
one common RDBMS (MySQL, Postgres, SQL Server, Oracle)
Hammoq is an exponentially growing Startup in US and UK.
Design and implement secure automation solutions for development, testing, and production environments
-
Build and deploy automation, monitoring, and analysis solutions
-
Manage our continuous integration and delivery pipeline to maximize efficiency
-
Implement industry best practices for system hardening and configuration management
-
Secure, scale, and manage Linux virtual environments
-
Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring
-
Continuously evaluate existing systems with industry standards, and make recommendations for improvement
Desired Skills & Experiences
-
Bachelor’s or Master's degree in Computer Science, Engineering, or related field
-
Understanding of system administration in Linux environments
-
Strong knowledge of configuration management tools
-
Familiarity with continuous integration tools such as Jenkins, Travis CI, Circle CI
-
Proficiency in scripting languages including Bash, Python, and JavaScript
-
Strong communication and documentation skills
-
An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
-
Excellent judgment, analytical thinking, and problem-solving skills
-
Full understanding of software development lifecycle best practices
-
Self-motivated individual that possesses excellent time management and organizational skills
In PM's Words
Bash scripting, Containerd(or docker), Linux Operating system basics, kubernetes, git, Jenkins ( or any pipeline management), GCP ( or idea on any cloud technology)
Linux is major..most of the people are coming from Windows.. we need Linux.. and if windows is also there it will be added advantage
There is utmost certainilty that you will be working with an amazing team...
DevOps
Engineers : Min 3 to 5 Years
Tech Leads : Min 6 to 10 Years
- Implementing & supporting CI/CD/CT pipelines at scale.
- Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.
- Extensive experience with Shell scripts (bash).
- Knowledge and practical experience of Jenkins for CI.
- Experienced in build & release management.
- Experience of deploying JVM based applications.
- Enterprise AWS deployment with sound knowledge on AWS & AWS security.
- Knowledge of encryption technologies: IPSec, SSL, SSH.
- Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments.
- DNS providing and maintenance.
- Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.
- Knowledge of app and server monitoring tools such as ELK/AppEngine.
- Excellent written, oral communication and interpersonal skills.
We are a team of SysOps/DevOps engineers
with one goal in mind -to keep your online business up and running 24/7.Solving problems is
our thing, but we believe that dealing with the same issues over and over again is
unnecessary and counterproductive. Our objective is to find the ultimate solution for each
and every problem! Though, each one of us is different, we have the same goal: to make
our customer's life easier and enjoy it at the same time.
Scope & Responsibilities
As a Department Leader, you will be responsible for managing and mentoring the team of
Linux systems administrators on a daily basis. You will help build and grow the sys admins
team and lead them to success. As Systems Management Department Leader, you will work
both as a People Manager and a Senior Systems Administrator.
As Manager you will recruit and retain a high motivated and professional team of
administrators. Together with our CTO and HR team, youre going to define recruitment
needs in your team and participate in the recruitment process. You will also work on
improving the onboarding process for new employees.
More tech part of the job contains designing and managing systems, tools, and infrastructure
to match our customers needs and provide them with outstanding, safe and reliable
solutions.
This position requires you to be able to devise proactive solutions to project-related issues
and inspire trust in teammates. Are you a team player who is ready to work with our team to
find solutions and are AWS Certified ? We await your CV
Skills & Certifications
- Proven team building and management background (2+ years)
- Strong project, process and people management skills
- Excellent communication skills in English
- Strong background in Linux administration (4+ years experience)
- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)
- Automation (we use Ansible)
- Infrastructure as code (we use Terraform)
- Knowledge of CI/CD tools and best practices
- Comfort with collaboration across multiple projects
- Ability to lead and coordinate team of professionals on daily basis
This position also requires you to be able to participate in on-call
schedules.Roles and Responsibilities


