Cutshort logo
HappyFox logo
Lead Infrastructure Engineer
Lead Infrastructure Engineer
HappyFox's logo

Lead Infrastructure Engineer

Lindsey A's profile picture
Posted by Lindsey A
7 - 15 yrs
₹15L - ₹20L / yr
Chennai, Bengaluru (Bangalore)
Skills
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
skill iconPython
Amazon EC2
ECS
CI/CD
Nginx
skill iconPostgreSQL
Postfix
skill iconRedis

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

Responsibilities

  • Build and scale production infrastructure in AWS for the HappyFox platform and its products.
  • Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
  • Implement consistent observability, deployment and IaC setups
  • Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
  • Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
  • Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
  • Lead infrastructure security audits

 

Requirements

  • At least 7 years of experience in handling/building Production environments in AWS.
  • At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
  • Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
  • Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
  • Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
  • Experience in security hardening of infrastructure, systems and services.
  • Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
  • Experience in setting up and managing test/staging environments, and CI/CD pipelines.
  • Experience in IaC tools such as Terraform or AWS CDK
  • Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
  • Passion for making systems reliable, maintainable, scalable and secure.
  • Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
  • Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About HappyFox

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.


We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.


To know more, Visit! https://www.happyfox.com/

Read more

Company video

HappyFox's video section
HappyFox's video section

Product showcase

Help Desk 's logo
Help Desk
Visit
Deliver outstanding support and achieve new goals with HappyFox
Read more
Assist AI's logo
Assist AI
Visit
Transform your relationship with employees with conversational AI
Read more
Chatbot 's logo
Chatbot
Visit
You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs
Read more
Workflow 's logo
Workflow
Visit
Reduce the burden of manual and repetitive business processes with end-to-end workflow automation. Streamline your business processes with HappyFox Workflows, a cloud-based, no-code, workflow management platform
Read more
Live Chat's logo
Live Chat
Visit
Provide real-time, chat support to customers without them having to leave the app. Integrate and deploy the SDK in minutes
Read more
Business Intelligence's logo
Business Intelligence
Visit
Transform data from different sources into cross-functional reports and dashboards. Track your key performance indicators, measure trends, identify outliers, and uncover hidden insights. Get more out of your data with HappyFox Business Intelligence software
Read more

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Tony Tom
Posted by Tony Tom
Bengaluru (Bangalore)
2 - 6 yrs
Best in industry
Terraform
skill iconPython
Linux/Unix
Infrastructure
skill iconDocker
+5 more

GCP Cloud Engineer:

  • Proficiency in infrastructure as code (Terraform).
  • Scripting and automation skills (e.g., Python, Shell). Knowing python is must.
  • Collaborate with teams across the company (i.e., network, security, operations) to build complete cloud offerings.
  • Design Disaster Recovery and backup strategies to meet application objectives.
  • Working knowledge of Google Cloud
  • Working knowledge of various tools, open-source technologies, and cloud services
  • Experience working on Linux based infrastructure.
  • Excellent problem-solving and troubleshooting skills


Read more
Saas base product company
Saas base product company
Agency job
via Success Pact by Lavisha Jain
Mumbai
3 - 4 yrs
₹10L - ₹15L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

 3-5 years of experience in DevOps, systems administration, or software engineering roles.

 B. Tech. in computer science or related field from top tier engineering colleges.

 Strong technical skills in software development, systems administration, and cloud infrastructure management.

 Experience with infrastructure-as-code tools such as Terra form or Cloud Formation.

 Experience with containerization technologies such as Dockers and Kubernetes.

 Experience with cloud providers such as AWS or Azure.

 Experience with scripting languages such as Bash or Python.

 Strong problem-solving and analytical skills.

 Strong communication and collaboration skills

Read more
technology based supply chain management
technology based supply chain management
Agency job
via Hunt & Badge Consulting Pvt Ltd by Chandramohan Subramanian
Chennai
5 - 8 yrs
₹5L - ₹20L / yr
Ansible
skill iconDocker
DevOps
skill iconKubernetes
skill iconAmazon Web Services (AWS)
+1 more
Requirements
 Bachelor's degree in information security, computer science, or related.
 A Strong Devops experience of at least 4+ years
 Strong Experience in Unix/Linux/Python scripting
 Strong networking knowledge,vSphere networking stack knowledge desired.
 Experience on Docker and Kubernetes
 Experience with cloud technologies (AWS/Azure)
 Exposure to Continuous Development Tools such as Jenkins or Spinnaker
 Exposure to configuration management systems such as Ansible
 Knowledge of resource monitoring systems
 Ability to scope and estimate
 Strong verbal and communication skills
 Advanced knowledge of Docker and Kubernetes.
 Exposure to Blockchain as a Service (BaaS) like - Chainstack/IBM blockchain platform/Oracle Blockchain Cloud/Rubix/VMWare etc.
 Capable of provisioning and maintaining local enterprise blockchain platforms for Development and QA (Hyperledger fabric/Baas/Corda/ETH).
About Navis
Read more
MyNextDeveloper
Neha Gandhi
Posted by Neha Gandhi
Remote only
2 - 5 yrs
₹15L - ₹30L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+4 more

Company Introduction :


My Next Developer is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand.


We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.


Job Responsibilities


- Ensure security in the development activities.


- Implement risk management techniques and threat modeling.


- Implement infrastructure automation, monitoring and alerts as part of ISO 27001 and SOC 2 certifications.


- Collaborate with internal teams to produce the best security solutions


Minimum requirements :


- Bachelor's/Master's degree in degree in computer science, cybersecurity, engineering, or equivalent degree.


- 3+ years of experience as a DevSecOps engineer.


- Proficiency in back-end technologies such as NodeJs or Python.


- Expertise in using DevOps tools like GitHub, dependency management, and CI/CD.


- Profound knowledge of AWS cloud, DevOps culture and automation tools.


- Fluent in both spoken and written English communication.


- Ability to work full-time (40 hours/week) with a 2-3 hour overlap with European time zone.


- Stay up-to-date on cybersecurity threats and follow the best practices.


- Previous project experience related to ISO 27001 and SOC 2 certifications.

Read more
PwC
at PwC
Agency job
via Randstad India by Shreya Chaudhary
Kolkata
5 - 10 yrs
₹8L - ₹15L / yr
skill iconAmazon Web Services (AWS)
AWS
Amazon EC2
EBS
Amazon VPC
+4 more
  • Experience using AWS (that’s just common sense)
  • Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
  • Experience building and maintaining cloud-native applications
  • A solid background in Linux/Unix and Windows server system administration
  • Experience using https://www.simplilearn.com/tutorials/devops-tutorial/devops-tools" target="_blank">DevOps tools in a cloud environment, such as Ansible, Artifactory, https://www.simplilearn.com/tutorials/docker-tutorial/what-is-docker-container" target="_blank">Docker, GitHub, https://www.simplilearn.com/tutorials/jenkins-tutorial/what-is-jenkins" target="_blank">Jenkins, https://www.simplilearn.com/tutorials/kubernetes-tutorial/what-is-kubernetes" target="_blank">Kubernetes, Maven, and Sonar Qube
  • Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic
  • Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus
  • An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
  • Knowledge of one or more of the most-used programming languages available for today’s cloud computing (i.e., SQL data, XML data, R math, Clojure math, Haskell functional, Erlang functional, Python procedural, and Go procedural languages)
  • Experience in troubleshooting distributed systems
  • Proficiency in script development and scripting languages
  • The ability to be a team player
  • The ability and skill to train other people in procedural and technical topics
  • Strong communication and collaboration skills

As a special aside, an AWS engineer who works in DevOps should also have experience with:

  • The theory, concepts, and real-world application of Continuous Delivery (CD), which requires familiarity with tools like AWS CodeBuild, AWS CodeDeploy, and AWS CodePipeline
  • An understanding of automation
Read more
8 years old IT
8 years old IT
Agency job
Remote only
8 - 11 yrs
₹8L - ₹13L / yr
DevOps
Agile/Scrum
Scripting language
skill iconPython
Linux/Unix
+3 more

Contract to hire
Total 8 years of experience and relevant 4 years
• Experience with building and deploying software in the cloud, preferably on Google Cloud       Platform (GCP)
• Sound knowledge to build infrastructure as code with Terraform
• Comfortable with test-driven development, testing frameworks and building CI/CD pipelines     with version control software Gitlab
• Strong skills of containerisation with Docker, Kubernetes and Helm
• Familiar with Gitlab, systems integration and BDD
• Solid networking skills e.g. IP, DNS, VPN, HTTP/HTTPS
• Scripting experience (Bash, Python, etc.)
• Experience in Linux/Unix administration
• Experience with agile methods and practices (Scrum, Kanban, Continuous Integration, Pair     Programming, TDD)
Read more
Radical HealthTech
at Radical HealthTech
3 recruiters
Shibjash Dutt
Posted by Shibjash Dutt
NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹5L - ₹15L / yr
skill iconPython
Terraform
skill iconAmazon Web Services (AWS)
Linux/Unix
skill iconDocker
DevOps Engineer


Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad.


As a DevOps Engineer at Radical, you will:

Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
Work alongside Software Developers and ML Engineers to solve problems and assist in architecture design
Work on systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail


We’re looking for someone who has:

Familiarity and experience with writing working, well-documented and well-tested scripts, Dockerfiles, Puppet/Ansible/Chef/Terraform scripts.
Proficiency with scripting languages like Python and Bash.
Knowledge of systems deployment and maintainence, including setting up CI/CD and working alongside Software Developers, monitoring logs, dashboards, etc.
Experience integrating with a wide variety of external tools and services
Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)


It’s not essential, but great if you have:

An established track record of deploying and maintaining systems.
Experience with microservices and decomposition of monolithic architectures
Proficiency in automated tests.
Proficiency with the linux ecosystem
Experience in deploying systems to production on cloud platforms such as AWS


The position is open now, and we are onboarding immediately.


Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates.


Radical is based out of Delhi NCR, India, and we look forward to working with you!


We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.

Read more
Yulu Bikes
at Yulu Bikes
1 video
3 recruiters
Keerthana k
Posted by Keerthana k
Bengaluru (Bangalore)
3 - 7 yrs
₹7L - ₹15L / yr
DevOps
skill iconKubernetes
skill iconJenkins
skill iconDocker
Linux/Unix
+7 more
  • Mandatory: Docker, AWS, Linux, Kubernete or ECS
  • Prior experience provisioning and spinning up AWS Clusters / Kubernetes
  • Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
  • Experience supporting a managed cloud services infrastructure
  • Ability to maintain, monitor and optimise production database servers
  • Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
  • Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
  • Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
  • In-depth knowledge on Linux Environment.
  • Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
  • Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
  • Experience in handling large production deployments and infrastructure.
  • DevOps based infrastructure and application deployments experience.
  • Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
  • Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
  • He/she should be able to validate that the environment meets all security and compliance controls.
  • Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
  • Proven written and verbal communication skills.
  • Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
  • Previous NOC experience.
  • Client Facing Experience with excellent Customer Communication and Documentation Skills
Read more
Lakeba IT Solutions
at Lakeba IT Solutions
2 recruiters
Rajesh Kumar
Posted by Rajesh Kumar
Coimbatore
5 - 10 yrs
₹5L - ₹10L / yr
DevOps
Windows Azure
Microsoft Windows Azure
Primary Skill : Azure Infra Architecture, monitoring infra, Azure resource management, designing application for Azure, writing program/scripts for Azure deployment, Containers/Kubernetes support team experience. Secondary Skills : Design, Architecture, .Net component development, Azure component development using C# Description Deploying, managing, and operating scalable, highly available, secure, and fault tolerant systems on Azure Evaluating and improving existing Azure Identifying appropriate use of Azure and operational best practices Advanced knowledge of web hosting architecture including on host web servers, script processing, configurations and packages. The ideal candidate will have a strong experience in support customer-facing cloud operations to ensure 99.999% uptime and an aptitude with the ability to lead in-depth technology discussions in cloud operations. Candidates with strong Azure operations experience are also encouraged to apply. Job Duties: Designs, builds, tests, deploys, analyses, administers, monitors and maintains 24x7 Cloud-based service. Researches and recommends the procurement and use of Azure Cloud-based infrastructure services. Provides support and issue investigation and resolution for all internal and client facing Cloud-based solutions. Actively mentors all staff on the proper use of all Cloud-based services. Provide 24/7 operational support for production network, servers and systems. Reviews, evaluates, specifies, designs, maintains, and documents system architecture, system configuration, system monitoring and system performance monitoring. Contributes to setting priorities, establishing milestones and deadlines for product releases. Works directly with NOC, QA and Engineering to trouble-shoot system issues and deliver timely resolutions. Process and complete simultaneous projects in an accurate and timely fashion. Qualifications: Deep technical familiarity with Azure and its components, virtualization and networking. 4+ years of experience with Microsoft Azure cloud based IaaS, PaaS or SaaS. Expert level understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache). Expert level knowledge of Azure Site Recovery, Backups, Clustering, Load Balancing and SQL Always On, Virtual Networking, Site to Site VPN. Working knowledge of Information Security, Data Privacy & regulatory compliance. Bachelors degree in Information Systems/Computer Science. Experienced working in a 24x7x365 SaaS environment. Work closely with team members to understand requirements, review design documents, and provide release support and architecture planning. Excellent interpersonal, verbal and written communications, analytical and presentation skills. Ability to manage customer escalations and work under pressure Capabilities to operate in a flexible team environment with minimal supervision Windows Azure architecture and its components (Fabric, Compute, Storage) Deep knowledge of Windows Azure Platform services Azure Platform development and deployment concepts Experience with Active Directory, Security, OS Internals concepts Understanding of operational concepts like change management, on call rotations, escalations, uptime, etc. Implementing Microsoft Azure Infrastructure Solutions 70-533 certification will be added plus Work Location - Coimbatore
Read more
Fintech
Fintech
Agency job
via Ixora Global Services by Tilak Perala
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹10L / yr
Chef
DevOps
Linux/Unix
skill iconPython
Shell Scripting
+3 more
DevOps Engineer Position: Full time Base Location: Bangalore, with extensive and frequent travel to SEA R&R: ● Work with people across various levels right from delivery team level to top management ● Support internal product and external customers on multiple platforms ● Working with customer teams (specifically development team) to analyse their process, and environments to improve user satisfaction ● Improve client Devops team by enabling them with DevOps concepts, and processes. ● Act as the technical expert across multiple client projects helping them in enhancing their delivery pipeline , and overall DevOps and Agile practices ● Identify state of the art CI/CD tools, prepare decision proposals, implementation plans for these tools and carry out introduction & training, allowing client delivery to move faster. ● Bring in new and cutting-edge methodologies in DevOps both for Greyamp and for clients. Need to have: ● 3 - 5 years of experience of relevant experience (at least 1 year experience in development, and 2+ in Devops) ● Understanding of Linux/Unix Administration ● Understanding of one scripting language (python, shell, ruby or pearl) ● Experience working with different OS Servers (RedHat, Oracle, Microsoft) ● Strong understanding of version control (GIT) ● Good understanding of build tools like ANT or Maven or gradle ● Experience with setting up relevant dashboard using tools around code quality and vulnerability checks (SonarQube) ● Experience implementing and maintaining CI/CD pipelines (Jenkins or Circle CI or GoCD) ● Good understanding and working experience with Docker Containers ● Experience working with configuration management tools(chef, puppet or ansible) ● Extensive knowledge on working with cloud platform and maintaining automation scripts using terraform or similar tools. ( preferably AWS or Azure or GCP ) ● Basic knowledge on working with the cloud product suite ( preferably AWS or Azure or GCP ) ● Understanding and experience working on Saas architecture ● Understanding and experience with VMware or other virtual environments. Nice to have: ● Experience working with Testing automation tools (Preferably Selenium) ● Knowledge and experience with Kubernetes ● Understanding and experience with Monitoring tools like ELK stack, prometheus and grafana, Nagios, or Dynatrace ● Experience working with DataBase deployments ● Client handling experience and stakeholder management
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos