
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience:9-11 years
Job description
REQUIREMENTS:
- Strong experience in DevOps, Platform Engineering, and Infrastructure Automation
- Deep hands-on expertise in Linux Administration (RHEL, CentOS, Ubuntu) – OS hardening, security, patching, and performance management (Must Have)
- Strong experience with Cloud Technologies – Public & Private Cloud environments (Must Have)
- Hands-on experience with Infrastructure as Code (IaC) using Terraform (Must Have)
- Strong automation expertise using Ansible for configuration management and infrastructure provisioning (Must Have)
- Experience building and managing CI/CD pipelines and end-to-end deployment automation
- Strong experience with Kubernetes administration, orchestration, and cluster management (Must Have)
- Hands-on experience with Docker containerization and Helm package management
- Experience managing large-scale development and infrastructure environments
- Strong understanding of Networking concepts, connectivity, design, troubleshooting, and network automation
- Experience with Observability & Monitoring tools and best practices
- Experience with Proxmox virtualization platform administration and management
- Knowledge of Edge Technologies and distributed infrastructure environments
- Basic understanding and administration of Active Directory (AD)
- Experience implementing AI-driven Automation solutions and operational efficiencies
- Strong understanding of infrastructure security, compliance, and governance
- Experience working in Agile/Scrum environments
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent communication and stakeholder management skills
RESPONSIBILITIES:
- Design, build, and manage scalable infrastructure platforms across cloud and on-premise environments
- Administer and maintain Linux servers including security hardening, patching, performance tuning, and troubleshooting
- Develop and manage Infrastructure as Code (IaC) solutions using Terraform
- Automate infrastructure provisioning, configuration management, and operational tasks using Ansible
- Design, implement, and maintain CI/CD pipelines for application and infrastructure deployments
- Deploy, manage, and optimize Kubernetes clusters and containerized workloads
- Manage Docker environments and Helm-based application deployments
- Design and implement network solutions ensuring security, reliability, and scalability
- Monitor infrastructure health, performance, and availability using observability and monitoring tools
- Manage and support Proxmox virtualization environments
- Implement AI-driven automation initiatives to improve operational efficiency and reduce manual effort
- Support edge infrastructure deployments and distributed computing environments
- Collaborate with development, security, and operations teams to deliver reliable platform services
- Troubleshoot production incidents and perform root cause analysis
- Define infrastructure standards, automation frameworks, and operational best practices
- Ensure high availability, scalability, security, and reliability of infrastructure platforms
- Mentor junior engineers and provide technical leadership on DevOps and platform engineering initiatives
- Participate in Agile ceremonies and contribute to continuous improvement initiatives
- Work closely with stakeholders to understand infrastructure requirements and deliver optimal solutions
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related fields
We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀
Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.
🏢 ZoomOps Technolgy Solutions Private Limited
📍 Location: Gurgaon
💼 Full-time position
🔧 Key Skills & Requirements:
✔ 7-9 years of hands-on experience in DevOps roles
✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure
✔ Strong background in Solution Architecture
✔ Expertise in writing Automation Scripts using Python and Bash
✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..
Responsibilities:
🔹 Lead and mentor the DevOps team, driving innovation and best practices
🔹 Design and implement robust CI/CD pipelines for seamless software delivery
🔹 Architect and optimize cloud infrastructure for scalability and efficiency
🔹 Automate manual processes to enhance system reliability and performance
🔹 Collaborate with cross-functional teams to drive continuous improvement
Join us to work on exciting projects and make a significant impact in the tech space!
Apply now and take the next step in your DevOps career!
Location: Amravati, Maharashtra 444605 , INDIA
We are looking for a Kubernetes Cloud Engineer with experience in deployment and administration of Hyperledger Fabric blockchain applications. While you will work on Truscholar blockchain based platform (both Hyperledger Fabric and INDY versions), if you combine rich Kubernetes experience with strong DevOps skills, we will still be keen on talking to you.
Responsibilities
● Deploy Hyperledger Fabric (BEVEL SETUP) applications on Kubernetes
● Monitoring Kubernetes system
● Implement and improve monitoring and alerting
● Build and maintain highly available blockchain systems on Kubernetes
● Implement an auto-scaling system for our Kubernetes nodes
● Detail Design & Develop SSI & ZKP Solution
● - Act as a liaison between the Infra, Security, business & QA Teams for end to end integration and DevOps - Pipeline adoption.
Technical Skills
● Experience with AWS EKS Kubernetes Service, Container Instances, Container Registry and microservices (or similar experience on AZURE)
● Hands on with automation tools like Terraform, Ansible
● Ability to deploy Hyperledger Fabric in Kubernetes environment is highly desirable
● Hyperledger Fabric/INDY (or other blockchain) development, architecture, integration, application experience
● Distributed consensus systems such as Raft
● Continuous Integration and automation skills including GitLab Actions ● Microservices architectures, Cloud-Native architectures, Event-driven architectures, APIs, Domain Driven Design
● Being a Certified Hyperledger Fabric Administrator would be an added advantage
Sills Set
● Understanding of Blockchain NEtworks
● Docker Products
● Amazon Web Services (AWS)
● Go (Programming Language)
● Hyperledger Fabric/INDY
● Gitlab
● Kubernetes
● Smart Contracts
Who We are:
Truscholar is a state-of- art Digital Credential Issuance and Verification Platform running as blockchain Infrastructure as an Instance of Hyperledger Indy Framework. Our Solution helps all universities, Institutes, Edtech, E-learning Platforms, Professional Training Academics, Corporate Employee Training and Certifications and Event Management Organisations managing exhibitions, Trade Fairs, Sporting Events, seminars and webinars to their learners, employees or participants. The digital certificates, Badges, or transcripts generated are immutable, shareable and verifiable thereby building an individual's Knowledge Passport. Our Platform has been architected to function as a single Self Sovereign Identity Wallet for the next decade, keeping personal data privacy guidelines in min.
Why Now?
The Startup venture, which was conceived as an idea while two founders were pursuing a Blockchain Technology Management Course, has received tremendous applause and appreciation from mentors and investors, and has been able to roll out the product within a year and comfortably complete the product market fit stage. Truscholar has entered a growth stage, and is searching for young, creative, and bright individuals to join the team and make Truscholar a preferred global product within the next 36 months.
Our Work Culture:
With our innovation, open communication, agile thought process, and will to achieve, we are a very passionate group of individuals driving the company's growth. As a result of their commitment to the company's development narrative, we believe in offering a work environment with clear metrics to support workers' individual progress and networking within the fraternity.
Our Vision:
To become the intel inside the education world by powering all academic credentials across the globe and assisting students in charting their digital academic passports.
Advantage Location Amravati, Maharashtra, INDIA
Amid businesses in India realising the advantages of the work-from-home (WFH) concept in the backdrop of the Coronavirus pandemic, there has been a major shift of the workforce towards tier-2 cities.
Amravati, also called Ambanagri, is a city of immense cultural and religious importance and a beautiful Tier 2 City of Maharastra. It is also called the cultural capital of the Vidarbha region. The cost of living is less, the work-life balance is better, much breathable air, fewer traffic bottlenecks and housing remains affordable, as compared to congested and eccentric metro cities of India. We firmly believe that they (tier-2) are the future talent hubs and job-creation centres. Our conviction has been borne out by the fact that tier-2 cities have made great strides in salary levels due to a lot of investments in building excellent physical and social infrastructure.
- Demonstrated experience with AWS
- Knowledge of servers, networks, storage, client-server systems, and firewalls
- Strong expertise in Windows and/or Linux operating systems, including system architecture and design, as well as experience supporting and troubleshooting stability and performance issues
- Thorough understanding of and experience with virtualization technologies (e.g., VMWare/Hyper-V)
- Knowledge of core network services such as DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing is required
- Experience in reading, writing or modifying PowerShell, Bash scripts & Python code.Experience using git
- Working know-how of software-defined lifecycles, product packaging, and deployments
- POSTGRESSQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
- At least 2 from AWS Associate Solutions Architect, DevOps, or SysOps
- At least 1 from AWS Professional Solutions Architect, DevOps
- AWS: S3, Redshift, DynamoDB, EC2, VPC, Lambda, CloudWatch etc.
- Bigdata: Databricks, Cloudera, Glue and Athena
- DevOps: Jenkins, Bitbucket
- Automation: Terraform, Cloud Formation, Python, Shell scripting Experience in automating AWS infrastructure with Terraform.
- Experience in database technologies is a plus.
- Knowledge in all aspects of DevOps (source control, continuous integration, deployments, etc.)
- Proficiency in security implementation best practices on IAM policies, KMS encryption, Secrets Management, Network Security Groups etc.
- Experience working in the SCRUM Environment
At Neurosensum we are committed to make customer feedback more actionable. We have developed a platform called SurveySensum which breaks the conventional market research turnaround time.
SurveySensum is becoming a great tool to not only capture the feedbacks but also to extract some useful insights with the quick workflow setups and dashboards. We have more than 7 channels through which we can collect the feedbacks. This makes us challenge the conventional software development design principles. The team likes to grind and helps each other to lift in tough situations.
Day to day responsibilities include:
- Work on the deployment of code via Bitbucket, AWS CodeDeploy and manual
- Work on Linux/Unix OS and Multi tech application patching
- Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers.
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Easing developers’ life so that they can focus on the business logic rather than deploying and maintaining it.
- Managing release of the sprint.
- Educating team of the best practices.
- Finding ways to avoid human error and save time by automating the processes using Terraform, CloudFormation, Bitbucket pipelines, CodeDeploy, scripting
- Implementing cost effective measure on cloud and minimizing existing costs.
Skills and prerequisites
- OOPS knowledge
- Problem solving nature
- Willing to do the R&D
- Works with the team and support their queries patiently
- Bringing new things on the table - staying updated
- Pushing solution above a problem.
- Willing to learn and experiment
- Techie at heart
- Git basics
- Basic AWS or any cloud platform – creating and managing ec2, lambdas, IAM, S3 etc
- Basic Linux handling
- Docker and orchestration (Great to have)
- Scripting – python (preferably)/bash
About the Company
- 💰 Early-stage, ed-tech, funded, growing, growing fast
- 🎯 Mission Driven: Make Indonesia competitive on a global scale
- 🥅 Build the best educational content and technology to advance STEM education
- 🥇 Students-First approach
- 🇮🇩 🇮🇳 Teams in India and Indonesia
Skillset 🧗🏼♀️
- You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
- You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
- You have experience operating and maintaining production systems in a Linux based public cloud environment
- You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
- You’re in love with system metrics and strive to help deliver improvements to systems all the time
- You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
- You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
- You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
- You have high integrity, and you are reliable
What you can expect from us 👌🏼
☮️ Mentorship, growth, great work culture
- Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
- We are a people-first, high-trust, high-autonomy team
- We live in the TDD, Pair Programming, First Principles world
🌏 Remote done right
- Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
- Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
- A good balance between deep focussed work and collaborative work ⚖️
🖥️ Friendly, humane interview process
- 30-minute alignment check and screening call
- A short take-home coding assignment, no more than 2-3 hours. Time is precious
- Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
- In-depth engineering discussion around your skills and career so far
- System design and architecture interview for seniors
What we ask from you👇🏼
- Bring your software engineering — both individual brilliance and collaborative skills
- Bring your good nature — we're building a team that supports each other
- Be vested or interested in the company vision
• Develop and maintain CI/CD tools to build and deploy scalable web and responsive applications in production environment
• Design and implement monitoring solutions that identify both system bottlenecks and production issues
• Design and implement workflows for continuous integration, including provisioning, deployment, testing, and version control of the software.
• Develop self-service solutions for the engineering team in order to deliver sites/software with great speed and quality
o Automating Infra creation
o Provide easy to use solutions to engineering team
• Conduct research, tests, and implements new metrics collection systems that can be reused and applied as engineering best practices
o Update our processes and design new processes as needed.
o Establish DevOps Engineer team best practices.
o Stay current with industry trends and source new ways for our business to improve.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Manage timely resolution of all critical and/or complex problems
• Maintain, monitor, and establish best practices for containerized environments.
• Mentor new DevOps engineers
What you will bring
• The desire to work in fast-paced environment.
• 5+ years’ experience building, maintaining, and deploying production infrastructures in AWS or other cloud providers
• Containerization experience with applications deployed on Docker and Kubernetes
• Understanding of NoSQL and Relational Database with respect to deployment and horizontal scalability
• Demonstrated knowledge of Distributed and Scalable systems Experience with maintaining and deployment of critical infrastructure components through Infrastructure-as-Code and configuration management tooling across multiple environments (Ansible, Terraform etc)
• Strong knowledge of DevOps and CI/CD pipeline (GitHub, BitBucket, Artifactory etc)
• Strong understanding of cloud and infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud Infrastructure architectures and designs and recommendations
o AWS services like S3, CloudFront, Kubernetes, RDS, Data Warehouses to come up with architecture/suggestions for new use cases.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
Good to have
• Experience with code quality tools, static or dynamic code analysis and compliance and undertaking and resolving issues identified from vulnerability and compliance scans of our infrastructure
• Good knowledge of REST/SOAP/JSON web service API implementation
•
Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.
















