

About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Job type: Contract (3 months & extendable)
Location: Bangalore & Hybrid
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Experienced DevOps engineer on GitHub, Jenkins, Nexus Repository, SonarQube and Fortify
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Branch Overview
Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.
Branch’s mission-driven team is led by the founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).
We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive.
Job Overview
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(Terraform, CloudFormation etc.,)
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The possibility of having massive societal impact. Our software touches the lives of hundreds of millions of people.
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Numerator is looking for an experienced, talented and quick-thinking DevOps Manager to join our team and work with the Global DevOps groups to keep infrastructure up to date and continuously advancing. This is a unique opportunity where you will get the chance to work on the infrastructure of both established and greenfield products. Our technology harnesses consumer-related data in many ways including gamified mobile apps, sophisticated web crawling and enhanced Deep Learning algorithms to deliver an unmatched view of the consumer shopping experience. As a member of the Numerator DevOps Engineering team, you will make an immediate impact as you help build out and expand our technology platforms from on-premise to the cloud across a wide range of software ecosystems. Many of your daily tasks and engagement with applications teams will help shape how new projects are delivered at scale to meet our clients demands. This role requires a balance between hands-on infrastructure-as-code deployments with application teams as well as working with Global DevOps Team to roll out new initiatives. What you will get to do
|
Requirements |
Nice to have
|
Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days
Job Descrtiption:
Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB
Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.
Experience: Minimum of 5-8 years of experience in Cloud Automation and
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Microsoft Azure Fundamentals AZ-900
Terraform Associate
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Certified Kubernetes Administrator
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Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad.
As a DevOps Engineer at Radical, you will:
Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
Work alongside Software Developers and ML Engineers to solve problems and assist in architecture design
Work on systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail
We’re looking for someone who has:
Familiarity and experience with writing working, well-documented and well-tested scripts, Dockerfiles, Puppet/Ansible/Chef/Terraform scripts.
Proficiency with scripting languages like Python and Bash.
Knowledge of systems deployment and maintainence, including setting up CI/CD and working alongside Software Developers, monitoring logs, dashboards, etc.
Experience integrating with a wide variety of external tools and services
Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)
It’s not essential, but great if you have:
An established track record of deploying and maintaining systems.
Experience with microservices and decomposition of monolithic architectures
Proficiency in automated tests.
Proficiency with the linux ecosystem
Experience in deploying systems to production on cloud platforms such as AWS
The position is open now, and we are onboarding immediately.
Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates.
Radical is based out of Delhi NCR, India, and we look forward to working with you!
We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.

