Cutshort logo
HappyFox logo
Lead Infrastructure Engineer
Lead Infrastructure Engineer
HappyFox's logo

Lead Infrastructure Engineer

Lindsey A's profile picture
Posted by Lindsey A
7 - 15 yrs
₹15L - ₹20L / yr
Chennai, Bengaluru (Bangalore)
Skills
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
skill iconPython
Amazon EC2
ECS
CI/CD
Nginx
skill iconPostgreSQL
Postfix
skill iconRedis

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

Responsibilities

  • Build and scale production infrastructure in AWS for the HappyFox platform and its products.
  • Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
  • Implement consistent observability, deployment and IaC setups
  • Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
  • Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
  • Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
  • Lead infrastructure security audits

 

Requirements

  • At least 7 years of experience in handling/building Production environments in AWS.
  • At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
  • Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
  • Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
  • Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
  • Experience in security hardening of infrastructure, systems and services.
  • Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
  • Experience in setting up and managing test/staging environments, and CI/CD pipelines.
  • Experience in IaC tools such as Terraform or AWS CDK
  • Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
  • Passion for making systems reliable, maintainable, scalable and secure.
  • Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
  • Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About HappyFox

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.


We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.


To know more, Visit! https://www.happyfox.com/

Read more

Company video

HappyFox's video section
HappyFox's video section

Product showcase

Help Desk 's logo
Help Desk
Visit
Deliver outstanding support and achieve new goals with HappyFox
Read more
Assist AI's logo
Assist AI
Visit
Transform your relationship with employees with conversational AI
Read more
Chatbot 's logo
Chatbot
Visit
You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs
Read more
Workflow 's logo
Workflow
Visit
Reduce the burden of manual and repetitive business processes with end-to-end workflow automation. Streamline your business processes with HappyFox Workflows, a cloud-based, no-code, workflow management platform
Read more
Live Chat's logo
Live Chat
Visit
Provide real-time, chat support to customers without them having to leave the app. Integrate and deploy the SDK in minutes
Read more
Business Intelligence's logo
Business Intelligence
Visit
Transform data from different sources into cross-functional reports and dashboards. Track your key performance indicators, measure trends, identify outliers, and uncover hidden insights. Get more out of your data with HappyFox Business Intelligence software
Read more

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Infra360 Solutions Pvt Ltd
at Infra360 Solutions Pvt Ltd
2 candid answers
HR Infra360
Posted by HR Infra360
Gurugram
1 - 3 yrs
₹5L - ₹8L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

Please Apply - https://zrec.in/FQVXt?source=CareerSite


About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.


Job Description

Job Title:             Associate DevOps Engineer

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:     6 Months - 24 Months

Education:           B.Tech/MCA/BCA

Notice Period:     Immediately

Infra360.io is searching for an Associate DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As an Associate DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure. 

Below is a detailed description of the roles and responsibilities, expectations for the role.


Tech Stack :


  • Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
  • Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
  • ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
  • Helm: Expertise in Helm for managing Kubernetes applications.
  • Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
  • Debugging and Troubleshooting: The Associate DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.


Key Responsibilities:

  • CI/CD and configuration management
  • Doing RCA of production issues and providing resolution
  • Setting up failover, DR, backups, logging, monitoring, and alerting
  • Containerizing different applications on the Kubernetes platform
  • Capacity planning of different environment's infrastructure
  • Ensuring zero outages of critical services
  • Database administration of SQL and NoSQL databases
  • Infrastructure as a code (IaC)
  • Keeping the cost of the infrastructure to the minimum
  • Setting up the right set of security measures
  • CI/CD and configuration management
  • Doing RCA of production issues and providing resolution
  • Setting up failover, DR, backups, logging, monitoring, and alerting
  • Containerizing different applications on the Kubernetes platform
  • Capacity planning of different environment's infrastructure
  • Ensuring zero outages of critical services
  • Database administration of SQL and NoSQL databases
  • Infrastructure as a code (IaC)
  • Keeping the cost of the infrastructure to the minimum
  • Setting up the right set of security measures


Ideal Candidate Profile:

  • A graduation/post-graduation degree in Computer Science and related fields
  • 1-2 years of strong DevOps experience with the Linux environment.
  • Strong interest in working in our tech stack
  • Excellent communication skills
  • Worked with minimal supervision and love to work as a self-starter
  • Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
  • Experience with version control systems like Git
  • Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
  • Strong experience with managing the Production Systems day in and day out
  • Experience in finding issues in different layers of architecture in production environment and fixing them
  • Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
  • Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
  • Experience in automation tools like Ansible/SaltStack and Jenkins
  • Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
  • Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
  • Experience with managing/mentoring small team of 2-3 people (desirable)
  • Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
  • Experience in logging tools Like ELK/Loki.
Read more
Videoverse
Diksha  Jain
Posted by Diksha Jain
Remote only
4 - 8 yrs
₹15L - ₹22L / yr
CI/CD
Terraform
Ansible
AWS Lambda
skill iconAmazon Web Services (AWS)
+2 more
  • 7-10 years’ total experience, including 6+ years in a production 24/7 high-availability
  • multi-site Cloud environment, including application hosting, CDN Networks, security and information protection.
  • Experience of leading overall infrastructure for a complex organization and network, including 24x7 monitoring of a media website & digital properties.
  • Experience in hosting and managing video streaming applications, React & Node JS based applications.
  • Experience with regulatory compliance issues, as well best practices in application and network security.
  • Experience in hosting services on Amazon Cloud & Google Cloud.
  • Experience in performing Vulnerability Assessment at server & application level
  • Experience in managing Live Streaming on digital platforms.
  • Experience in managing SVN, Git code repository & Code release management.

 

Job Role
  • Partners with Technology head lead the technology infrastructure strategy and execution for the enterprise
  • Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
  • Provides infrastructure services vision, enables innovation and seeks to leverage market trends that can create business value consistent with the company’s requirements and expectations.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business
  • Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
  • Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
  • Leadership for delivery of 24/7 service operations and KPI compliance.
  • Ensure best practices are followed for code release management & monitoring of traffic on websites & other applications.

 

Read more
Saas base product company
Saas base product company
Agency job
via Success Pact by Lavisha Jain
Mumbai
3 - 4 yrs
₹10L - ₹15L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+1 more

 3-5 years of experience in DevOps, systems administration, or software engineering roles.

 B. Tech. in computer science or related field from top tier engineering colleges.

 Strong technical skills in software development, systems administration, and cloud infrastructure management.

 Experience with infrastructure-as-code tools such as Terra form or Cloud Formation.

 Experience with containerization technologies such as Dockers and Kubernetes.

 Experience with cloud providers such as AWS or Azure.

 Experience with scripting languages such as Bash or Python.

 Strong problem-solving and analytical skills.

 Strong communication and collaboration skills

Read more
Chennai, Hyderabad
5 - 10 yrs
₹10L - ₹24L / yr
skill iconAmazon Web Services (AWS)
Core Java
skill iconSpring Boot
Spring
Microservices
+1 more

Java with cloud

 

Roles and Responsibilities

 Core Java, SpringBoot, MicroServices

- DB2 or any RDBMS database application development

- Linux OS, shell scripting, Batch Processing 

- Troubleshooting Large Scale application 

- Experience in automation and unit test framework is a must 

- AWS Cloud experience desirable 

- Agile Development Experience 

- Complete Development Cycle ( Dev, QA, UAT, Staging)

- Good Oral and Written Communication Skills



Read more
Rapidly growing fintech SaaS firm that propels business grow
Rapidly growing fintech SaaS firm that propels business grow
Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
5 - 10 yrs
₹25L - ₹35L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+8 more

What is the role?

As a DevOps Engineer, you are responsible for setting up and maintaining the GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, and Cloud security.

Key Responsibilities

  • Set up, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi-hosting cloud environments.
  • Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
  • Work on Docker images and maintain Kubernetes clusters.
  • Develop and maintain the automation scripts using Ansible or other available tools.
  • Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
  • Work on Cloud security tools to keep applications secured.
  • Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve a successful implementation of integrated solutions within the portfolio.
  • Have the necessary technical and professional expertise.

What are we looking for?

  • Minimum 5-12 years of experience in the IT industry.
  • Expertise in implementing and managing DevOps CI/CD pipeline.
  • Experience in DevOps automation tools. Well versed with DevOps Frameworks, and Agile.
  • Working knowledge of scripting using Shell, Python, Terraform, Ansible, Puppet, or chef.
  • Experience and good understanding of any Cloud like AWS, Azure, or Google cloud.
  • Knowledge of Docker and Kubernetes is required.
  • Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
  • Experience working with ticketing tools.
  • Middleware technologies knowledge or database knowledge is desirable.
  • Experience with Jira is a plus.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.

We are

It  is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II,offers a suite of three products - Plum, Empuls, and Compass. Works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It  is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Read more
snapper future tech
snapper future tech
Agency job
via Tech - Soul Technologies by Parimita Neog
Hyderabad
2 - 4 yrs
₹10L - ₹15L / yr
skill iconJavascript
skill iconRedux/Flux
CI/CD
Linux/Unix
JIRA
Responsibilities –

• Independent contributor with Minimum 3 +Years of Experience.
• Subject Matter Expert of the Software Development Life Cycle process
• Should have strong expertise in Kubernetes
• sound knowledge on DevOps – cx
• Good knowledge of Linux
• Working knowledge of Eclipse or any relevant IDE
• Proficient with bug tracking and test management tool like JIRA to support development processes.
• Expertise in Communication skills to interact with client on daily basis.
• Research, recommend and implement tools as needed with the goal of increasing Performance.
• Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them.
• Experience in services meshes like Linkerd or Istio is a bonus.
• Proficiency in setting up K8 clusters between datacenters. (HA, Cross Cluster, Hybrid Cloud etc)


Location : Hyderabad

Employment Type

Full-time

https://www.linkedin.com/talent/contract-chooser?contractId=353022246&;destUrl=https%3A%2F%2Fwww.linkedin.com%2Ftalent%2Fjob-posting%2Fonline%2Fdescription%3FjobId%3D3160802402">Edit job description
Read more
IT Company
IT Company
Agency job
via Kalibre global konnects by Taksh Rawal
Ahmedabad
3 - 5 yrs
₹5L - ₹8L / yr
DevOps
skill iconPython
CI/CD
skill iconAmazon Web Services (AWS)
skill iconKubernetes
+1 more
  • Have 3+ years of experience in Python development
  • Be familiar with common database access patterns
  • Have experience with designing systems and monitoring metrics, looking at graphs.
  • Have knowledge of AWS, Kubernetes and Docker.
  • Be able to work well in a remote development environment.
  • Be able to communicate in English at a native speaking and writing level.
  • Be responsible to your fellow remote team members.
  • Be highly communicative and go out of your way to contribute to the team and help others
Read more
Acquia
at Acquia
1 video
1 recruiter
Agency job
Remote only
7 - 20 yrs
₹8L - ₹20L / yr
DevOps
skill iconJenkins
Ansible
Terraform
skill iconDocker
+2 more

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East. This is an excellent opportunity to join ITP’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers. 

  

Job Description: 

  

 

Must-Have’s:
 
Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)  
Job Description:
 
Knowledge on what is a DevOps CI/CD Pipeline
Understanding of version control systems like Git, including branching and merging strategies
Knowledge of what is continuous delivery and integration tools like Jenkins, Github
Knowledge developing code using Ruby or Python and Java or PHP
Knowledge writing Unix Shell (bash, ksh) scripts
Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet
Experience and willingness to keep learning in a Linux environment
Ability to provide after-hours support as needed for emergency or urgent situations
 
 
Nice to have’s:
 
Proficient with container-based products like docker and Kubernetes
Excellent communication skills (verbal and written)
Able to work in a team and be a team player
Knowledge of PHP, MySQL, Apache and other open source software
BA/BS in computer science or similar  
Read more
MoreYeahs
at MoreYeahs
3 recruiters
Lovely Sharma
Posted by Lovely Sharma
Remote, Indore
2 - 6 yrs
₹12L - ₹16L / yr
skill iconMachine Learning (ML)
DevOps
skill iconKubernetes
Terraform
skill iconPython
+9 more
Machine Learning
DevOps Engineer Skills Building a scalable and highly available infrastructure for data science Knows data science project workflows Hands-on with deployment patterns for online/offline predictions (server/serverless)
Experience with either terraform or Kubernetes
Experience of ML deployment frameworks like Kubeflow, MLflow, SageMaker Working knowledge of Jenkins or similar tool Responsibilities Owns all the ML cloud infrastructure (AWS) Help builds out an entirely CI/CD ecosystem with auto-scaling Work with a testing engineer to design testing methodologies for ML APIs Ability to research & implement new technologies Help with cost optimizations of infrastructure.
Knowledge sharing Nice to Have Develop APIs for machine learning Can write Python servers for ML systems with API frameworks Understanding of task queue frameworks like Celery
Read more
AppLift
at AppLift
1 video
1 recruiter
Divya Pushpa
Posted by Divya Pushpa
Bengaluru (Bangalore)
5 - 10 yrs
₹10L - ₹25L / yr
skill iconPython
DevOps
Our requirements: â—� Looking for candidate who are flexible to work in rotational shifts. â—� You have Bachelor (4-year) degree, with a technical major, such as engineering or computer science. â—� You have good knowledge of scripting like Shell/Python â—� You have 2+ years system administration/debugging experience, scripting and related tools. â—� You have systems Administration/System Engineer certification in Unix will be added advantage. â—� You have knowledge of Nagios/Puppet/Chef as mandatory Your Responsibilities: Engineering and Provisioning: â—� You install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. â—� You develop and maintain installation and configuration procedures. â—� You contribute to and maintain system standards. â—� You research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Operations and Support â—� You perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. â—� You perform regular security monitoring to identify any possible intrusions. â—� You perform regular file archival and purge as necessary. â—� You create, change, and delete user accounts per request. â—� You repair and recover from hardware or software failures. Coordinate and communicate with impacted teams. Maintenance â—� You apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. â—� You maintain operational, configuration, or other procedures. â—� You perform ongoing performance tuning, hardware upgrades, and resource optimization as required. â—� Configure CPU, memory, and disk partitions as required. â—� You maintain data center environmental and monitoring equipment What do we offer? â—� You get valuable insights into mobile marketing/entrepreneurship and have a high impact on shaping the expansion and success of AppLift across India â—� Profit from working with European Serial Entrepreneurs who co-founded over 10 successful companies within the last 8 years and get access to a well-established network and be able to build your own top-tier network & reputation â—� Learn and grow in an environment characterized by flat hierarchy, entrepreneurial drive and fun â—� You experience an excellent learning culture â—� Competitive remuneration package and much more!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos