
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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General Description:
Owns all technical aspects of software development for assigned applications.
Participates in the design and development of systems & application programs.
Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation.
Required Skills:
In depth experience configuring and administering EKS clusters in AWS.
In depth experience in configuring **DataDog** in AWS environments especially in **EKS**
In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**
In depth knowledge of observability concepts and strong troubleshooting experience.
Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.
Experience in **Terraform** and Infrastructure as code.
Experience in **Helm**
Strong scripting skills in Shell and/or python.
Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.
Must have a good understanding of cloud concepts (Storage /compute/network).
Experience in Collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.
Experience with Git and GitHub.
Proficient in developing and maintaining technical documentation, ADRs, and runbooks.
Please Apply - https://zrec.in/FQVXt?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Associate DevOps Engineer
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 6 Months - 24 Months
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for an Associate DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As an Associate DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The Associate DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 1-2 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
LogiNext is looking for a technically savvy and passionate Senior DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 4 to 7 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀
Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.
🏢 ZoomOps Technolgy Solutions Private Limited
📍 Location: Gurgaon
💼 Full-time position
🔧 Key Skills & Requirements:
✔ 7-9 years of hands-on experience in DevOps roles
✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure
✔ Strong background in Solution Architecture
✔ Expertise in writing Automation Scripts using Python and Bash
✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..
Responsibilities:
🔹 Lead and mentor the DevOps team, driving innovation and best practices
🔹 Design and implement robust CI/CD pipelines for seamless software delivery
🔹 Architect and optimize cloud infrastructure for scalability and efficiency
🔹 Automate manual processes to enhance system reliability and performance
🔹 Collaborate with cross-functional teams to drive continuous improvement
Join us to work on exciting projects and make a significant impact in the tech space!
Apply now and take the next step in your DevOps career!
Job Description
• Minimum 3+ yrs of Experience in DevOps with AWS Platform
• Strong AWS knowledge and experience
• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
• Experience with IAC tools Terraform
• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
• Significant experience with Linux operating system environments
• Experience with infrastructure scripting solutions such as Python/Shell scripting
• Must have experience in designing Infrastructure automation framework.
• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
• Excellent problem-solving, Log Analysis and troubleshooting skills
• Experience in setting up centralized logging for system (EKS, EC2) and application
• Process-oriented with great documentation skills
• Ability to work effectively within a team and with minimal supervision
Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.
We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.
Position Summary-
This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.
Required experience
- 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
- Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
- Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
- Basic understanding of SQL
- Experience working with technologies like S3, Kubernetes experience preferred.
- Databricks/Hadoop/Kafka experience preferred but not required
- Hands on experience in AWS provisioning of AWS services like EC2, S3,EBS, AMI, VPC, ELB, RDS, Auto scaling groups, Cloud Formation.
- Good experience on Build and release process and extensively involved in the CICD using
Jenkins
- Experienced on configuration management tools like Ansible.
- Designing, implementing and supporting fully automated Jenkins CI/CD
- Extensively worked on Jenkins for continuous Integration and for end to end Automation for all Builds and Deployments.
- Proficient with Docker based container deployments to create shelf environments for dev teams and containerization of environment delivery for releases.
- Experience working on Docker hub, creating Docker images and handling multiple images primarily for middleware installations and domain configuration.
- Good knowledge in version control system in Git and GitHub.
- Good experience in build tools
- Implemented CI/CD pipeline using Jenkins, Ansible, Docker, Kubernetes ,YAML and Manifest
As DevOps Engineer Consultant you will be responsible for Continuous Integration, Continuous Development,
Continuous Delivery with a strong understanding of Business-Driven software integration and delivery approach, you will
be reporting into the Technical Lead.
Responsibilities & Duties
• Ideate and create CI and CD process and documentation for same.
• Ideate and create and Code Maintenance using Visual SVN/Jenkins.
• Design and implement new learning tools or knowledge
Job requirements:
• Should be able to research, design Code Maintenance Process from scratch.
• Should be able to research, design Continuous Integration Process from scratch.
• Should be able to research, design Continuous Development Process from scratch.
• Should be able to research, design Continuous Delivery Process from scratch.
• Should be worked on Install Shield for creating Instable.
• In-depth understanding of principles and best practices of Software Configuration Management (SCM) in Agile,
SCRUM and Waterfall methodologies.
• Experienced in Windows, Linux environment. Good knowledge and understanding of database and application
servers’ administration in a global production environment.
• Should have good understand and Knowledge on Windows and Linux Server Deployment
• Should have good understand and Knowledge on application hosting on Windows IIS
• Experienced in Visual SVN, Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
Mostly with product developed using Dot net technology.
• Experienced in working with version control systems like GIT and used Source code management client tools like
Git Bash, GitHub, Git Lab.
• Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts.
• Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly.
• Experienced in deploying Database Changes to Oracle, db2, MSSQL and MYSQL databases.
• Having work experience in support of multi-platform like Windows, UNIX, Linux, Ubuntu.
• Managed multiple environments for both production and non-production where primary objectives included
automation, build out, integration and cost control.
• Expertise in trouble shooting the problems generated while building, deploying and production support.
• Good understanding of creating and managing the various development and build platforms and deployment
strategies.
• Excellent Knowledge of Application Lifecycle Management, Change & Release Management and ITIL process
• Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing,
implementing and Post-production analysis of the projects.
• Good interaction with developers, managers, and team members to coordinate job tasks and strong
commitment to work.
• Documented daily meetings, build reports, release notes and many other day-to-day documentation and status
reports.
• Excellent communicative, interpersonal, intuitive and analytic and leadership skills with teamwork work
efficiently in both independent and teamwork environments.
• Enjoy working on all types of planned and unplanned issues/tasks.
• Implementing gitlab CI, gitlab, docker, maven ect.
• Should have knowledge on docker container which can be utilised in deployment process..
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and
providing best solutions.
• Integrating various Version control tools, build tools, deployment methodologies (scripting) into Jenkins or (any
other tool), create an end to end orchestration build cycles.
• Troubleshoot build issues, performance and generating metrics on master's performance along with jobs usage.
• Design develop build and packaging tools for continuous integration build and reporting. Automate the build
and release cycles.
• Coordinate all build and release activities, ensure release processes is well documented, source control
repositories including branching and tagging.
• Maintain product release process, including generating and delivering release packages, generate various
metrics for tracking issues against releases and the means of tracking compatibility among products.
• Maintained and managed cloud & test environments and automation for QA, Product Management and Product
Support
- Provide consultation and review all outgoing critical customer communications.
- Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
- Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
- Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
- Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.
Key Skills:
- Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
- Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
- Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
- Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
- Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
- Docker Orchestration tools like Kubernetes/Swarm etc
- Good hands-on knowledge of automation scripting Python Shell Ruby etc
- Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
- Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
- Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
- Expertise in managing Cloud resources and good exposure to Docker
- Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
- Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
- Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
- Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
- Excellent in creating new and improve existing workflows within the agile software development lifecycle.
- Familiar with incident and change management processes.
- Ability to effectively priorities work with fast-changing requirements.
- Troubleshoot and debug infrastructure Network and operating system issues.
- Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
- Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
- Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)
Design Skills:
- Interpret and implement the designs of others adhering to standards and guidelines
- Design solutions within their area of expertise using technologies that already exist within Tesco
- Understand the roadmaps for their area of Technology Design secure solutions
- Design solutions that can be consumed in a self-service manner by the engineering teams
- Understand the impact of technologies at an enterprise-scale innovation
- Demonstrate knowledge of the latest technology trends related to Infrastructure
- Understand how Industry trends impact their own area
- identify opportunities to automate work and deliver against them

Total Experience: 6 – 12 Years
Required Skills and Experience
- 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
Responsibilities
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.















