
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Job Title : Senior DevOps Engineer
Experience : 5+ Years
Location : Gurgaon, Sector 39
About the Role :
We are seeking an experienced Senior DevOps Engineer to lead our DevOps practices, manage a small team, and build functional, scalable systems that enhance customer experience. You will be responsible for deployments, automation, troubleshooting, integrations, monitoring, and team mentoring while ensuring secure and efficient operations.
Mandatory Skills :
Linux Administration, Shell Scripting, CI/CD (Jenkins), Git/GitHub, Docker, Kubernetes, AWS, Ansible, Database Administration (MariaDB/MySQL/MongoDB), Apache httpd/Tomcat, HAProxy, Nagios, Keepalived, Monitoring/Logging/Alerting, and On-premise Server Management.
Key Responsibilities :
- Implement and manage integrations as per business and customer needs.
- Deploy product updates, fixes, and enhancements.
- Provide Level 2 technical support and resolve production issues.
- Build tools to reduce errors and improve system performance.
- Develop scripts and automation for CI/CD, monitoring, and visualization.
- Perform root cause analysis of incidents and implement long-term fixes.
- Ensure robust monitoring, logging, and alerting systems are in place.
- Manage on-premise servers and ensure smooth deployments.
- Collaborate with development teams for system integration.
- Mentor and guide a team of 3 to 4 engineers.
Required Qualifications & Experience :
- Bachelor’s degree in Computer Science, Software Engineering, IT, or related field (Master’s preferred).
- 5+ years of experience in DevOps engineering with team management exposure.
- Strong expertise in:
- Linux Administration & Shell Scripting
- CI/CD pipelines (Jenkins or similar)
- Git/GitHub, branching, and code repository standards
- Docker, Kubernetes, AWS, Ansible
- Database administration (MariaDB, MySQL, MongoDB)
- Web servers (Apache httpd, Apache Tomcat)
- Networking & Load Balancing tools (HAProxy, Keepalived)
- Monitoring & alerting tools (Nagios, logging frameworks)
- On-premise server management
- Strong debugging, automation, and system troubleshooting skills.
- Knowledge of security best practices including data encryption.
Personal Attributes :
- Excellent problem-solving and analytical skills.
- Strong communication and leadership abilities.
- Detail-oriented with a focus on reliability and performance.
- Ability to mentor juniors and collaborate with cross-functional teams.
- Keen interest in emerging DevOps and cloud trends.
Challenging opportunity to Improve and manage a complicated AWS Infrastructure built for ECG wearable, for live ecg streaming and monitoring Patients
Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker.
They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar etc.
- Designing DevOps strategies: Recommending strategies for migrating and consolidating DevOps tools, designing an Agile work management approach, and creating a secure development process
- Implementing DevOps development processes: Designing version control strategies, integrating source control, and managing build infrastructure
- Managing application configuration and secrets: Ensuring system and infrastructure availability, stability, scalability, and performance
- Automating processes: Overseeing code releases and deployments with an emphasis on continuous integration and delivery
- Collaborating with teams: Working with architect and developers to ensure smooth code integration and collaborating with development and operations teams to define pipelines.
- Documentation: Producing detailed Development Architecture design, setting up the DevOps tools and working together with the CI/CD specialist in integrating the automated CI and CD pipelines with those tools
- Ensuring security and compliance/DevSecOps: Managing code quality and security policies
- Troubleshooting issues: Investigating issues and responding to customer queries
- Core Skills: Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar,
- Additional Skills: Self-starter and ability to execute tasks on time, Excellent communication skills, ability to come up with multiple solutions for problems, interact with client-side experts to resolve issues by providing correct pointers, excellent debugging skills, ability to breakdown tasks into smaller steps.
We are hiring for a Lead DevOps Engineer in Cloud domain with hands on experience in Azure / GCP.
- Expertise in managing Cloud / VMWare resources and good exposure on Dockers/Kubernetes
- Working knowledge of operating systems( Unix, Linux, IBM AIX)
- Experience in installation, configuration and managing apache webserver, Tomcat/Jboss
- Good understanding of JVM, troubleshooting and performance tuning through thread dump and log analysis
-Strong expertise in Dev Ops tools:
- Deployment (Chef/Puppet/Ansible /Nebula/Nolio)
- SCM (TFS, GIT, ClearCase)
- Build tools (Ant,Maven, Make, Gradle)
- Artifact repositories (Nexes, JFrog ArtiFactory)
- CI tools (Jenkins, TeamCity),
- Experienced in scripting languages: Python, Ant, Bash and Shell
What will be required of you?
- Responsible for implementation and support of application/web server infrastructure for complex business applications
- Server configuration management, release management, deployments, automation & troubleshooting
- Set-up and configure Development, Staging, UAT and Production server environment for projects and install/configure all dependencies using the industry best practices
- Manage Code Repositories
- Manage, Document, Control and Innovate Development and Release procedure.
- Configure automated deployment on multiple environment
- Hands-on working experience of Azure or GCP.
- Knowledge Transfer the implementation to support team and until such time support any production issues
Bito is a startup that is using AI (ChatGPT, OpenAI, etc) to create game-changing productivity experiences for software developers in their IDE and CLI. Already, over 100,000 developers are using Bito to increase their productivity by 31% and performing more than 1 million AI requests per week.
Our founders have previously started, built, and taken a company public (NASDAQ: PUBM), worth well over $1B. We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. This journey will be incredibly rewarding, and is incredibly difficult!
We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India. The founders happen to be in Silicon Valley and India.
We are hiring a DevOps Engineer to join our team.
Responsibilities:
- Collaborate with the development team to design, develop, and implement Java-based applications
- Perform analysis and provide recommendations for Cloud deployments and identify opportunities for efficiency and cost reduction
- Build and maintain clusters for various technologies such as Aerospike, Elasticsearch, RDS, Hadoop, etc
- Develop and maintain continuous integration (CI) and continuous delivery (CD) frameworks
- Provide architectural design and practical guidance to software development teams to improve resilience, efficiency, performance, and costs
- Evaluate and define/modify configuration management strategies and processes using Ansible
- Collaborate with DevOps engineers to coordinate work efforts and enhance team efficiency
- Take on leadership responsibilities to influence the direction, schedule, and prioritization of the automation effort
Requirements:
- Minimum 4+ years of relevant work experience in a DevOps role
- At least 3+ years of experience in designing and implementing infrastructure as code within the AWS/GCP/Azure ecosystem
- Expert knowledge of any cloud core services, big data managed services, Ansible, Docker, Terraform/CloudFormation, Amazon ECS/Kubernetes, Jenkins, and Nginx
- Expert proficiency in at least two scripting/programming languages such as Bash, Perl, Python, Go, Ruby, etc.
- Mastery in configuration automation tool sets such as Ansible, Chef, etc
- Proficiency with Jira, Confluence, and Git toolset
- Experience with automation tools for monitoring and alerts such as Nagios, Grafana, Graphite, Cloudwatch, New Relic, etc
- Proven ability to manage and prioritize multiple diverse projects simultaneously
What do we offer:
At Bito, we strive to create a supportive and rewarding work environment that enables our employees to thrive. Join a dynamic team at the forefront of generative AI technology.
· Work from anywhere
· Flexible work timings
· Competitive compensation, including stock options
· A chance to work in the exciting generative AI space
· Quarterly team offsite events
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This role requires a balance between hands-on infrastructure-as-code deployments as well as involvement in operational architecture and technology advocacy initiatives across the Numerator portfolio.
Responsibilities
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Technical Skills
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- 3+ years experience leading a team of DevOps engineers
- 8+ years experience managing DevOps for large engineering teams developing cloud-native software
- Strong in networking concepts
- In-depth knowledge of AWS and cloud architectures/services.
- Experience within the container and container orchestration space (Docker, Kubernetes)
- Passion for CI/CD pipeline using tools such as Jenkins etc.
- Familiarity with config management tools like Ansible Terraform etc
- Proven record of measuring and improving DevOps metrics
- Familiarity with observability tools and experience setting them up
- Passion for building tools and productizing services that empower development teams.
- Excellent knowledge of Linux command-line tools and ability to write bash scripts.
- Strong in Unix / Linux administration and management,
KEY ROLES/RESPONSIBILITIES:
- Own and manage the entire cloud infrastructure
- Create the entire CI/CD pipeline to build and release
- Explore new technologies and tools and recommend those that best fit the team and organization
- Own and manage the site reliability
- Strong decision-making skills and metric-driven approach
- Mentor and coach other team members
About the company:
Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.
The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.
Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.
Job Responsibilities:
- You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
- You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
- You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
- You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
- You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.
Experience: 4 to 8 Yrs
Qualification: B.Tech / MCA
Required Skills:
- Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
- Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
- Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
- Background in and happy to work hands-on with technical troubleshooting and performance tuning.
- Supportive and collaborative personality - ability to influence and drive progress with your peers
Our Technology Stack:
- Docker/Kubernetes
- Cloud (AWS)
- Python/GoLang Programming
- Microservices
- Automation Tools
Role
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming languages.
- Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as needed.
















