
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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Job Summary:
We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.
Key Responsibilities:
- Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
- Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
- Develop and manage infrastructure using Terraform or CloudFormation.
- Manage and orchestrate containers using Docker and Kubernetes (EKS).
- Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
- Write robust automation scripts using Python and Shell scripting.
- Monitor system performance and availability, and ensure high uptime and reliability.
- Execute and optimize SQL queries for MSSQL and PostgreSQL databases.
- Maintain clear documentation and provide technical support to stakeholders and clients.
Required Skills:
- Minimum 4+ years of experience in a DevOps or related role.
- Proven experience in client-facing engagements and communication.
- Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
- Proficiency in Infrastructure as Code using Terraform or CloudFormation.
- Hands-on experience with Docker and Kubernetes (EKS).
- Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
- Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
- Proficient in Python and Shell scripting.
Preferred Qualifications:
AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.
Experience working in Agile/Scrum environments.
Strong problem-solving and analytical skills.
We are seeking an experienced Lead DevOps Engineer with deep expertise in Kubernetes infrastructure design and implementation. This role requires someone who can architect, build, and manage enterprise-grade Kubernetes clusters from the ground up. You’ll lead modernization initiatives, shape infrastructure strategy, and work with cutting-edge cloud-native technologies.
🚀 Key Responsibilities
Infrastructure Design & Implementation
- Architect and design enterprise-grade Kubernetes clusters across AWS, Azure, and GCP.
- Build production-ready Kubernetes infrastructure with HA, scalability, and security best practices.
- Implement Infrastructure as Code with Terraform, Helm, and GitOps workflows.
- Set up monitoring, logging, and observability for Kubernetes workloads.
- Design and execute backup and disaster recovery strategies for containerized applications.
Leadership & Team Management
- Lead a team of 3–4 DevOps engineers, providing technical mentorship.
- Drive best practices in containerization, orchestration, and cloud-native development.
- Collaborate with development teams to optimize deployment strategies.
- Conduct code reviews and maintain infrastructure quality standards.
- Build knowledge-sharing culture with documentation and training.
Operational Excellence
- Manage and scale CI/CD pipelines integrated with Kubernetes.
- Implement security policies (RBAC, network policies, container scanning).
- Optimize cluster performance and cost-efficiency.
- Automate operations to minimize manual interventions.
- Ensure 99.9% uptime for production workloads.
Strategic Planning
- Define the infrastructure roadmap aligned with business needs.
- Evaluate and adopt new cloud-native technologies.
- Perform capacity planning and cloud cost optimization.
- Drive risk assessment and mitigation strategies.
🛠 Must-Have Technical Skills
Kubernetes Expertise
- 6+ years of hands-on Kubernetes experience in production.
- Deep knowledge of Kubernetes architecture (etcd, API server, scheduler, kubelet).
- Advanced Kubernetes networking (CNI, Ingress, Service mesh).
- Strong grasp of Kubernetes storage (CSI, PVs, StorageClasses).
- Experience with Operators and Custom Resource Definitions (CRDs).
Infrastructure as Code
- Terraform (advanced proficiency).
- Helm (developing and managing complex charts).
- Config management tools (Ansible, Chef, Puppet).
- GitOps workflows (ArgoCD, Flux).
Cloud Platforms
- Hands-on experience with at least 2 of the following:
- AWS: EKS, EC2, VPC, IAM, CloudFormation
- Azure: AKS, VNets, ARM templates
- GCP: GKE, Compute Engine, Deployment Manager
CI/CD & DevOps Tools
- Jenkins, GitLab CI, GitHub Actions, Azure DevOps
- Docker (advanced optimization and security practices)
- Container registries (ECR, ACR, GCR, Docker Hub)
- Strong Git workflows and branching strategies
Monitoring & Observability
- Prometheus & Grafana (metrics and dashboards)
- ELK/EFK stack (centralized logging)
- Jaeger/Zipkin (tracing)
- AlertManager (intelligent alerting)
💡 Good-to-Have Skills
- Service Mesh (Istio, Linkerd, Consul)
- Serverless (Knative, OpenFaaS, AWS Lambda)
- Running databases in Kubernetes (Postgres, MongoDB operators)
- ML pipelines (Kubeflow, MLflow)
- Security tools (Aqua, Twistlock, Falco, OPA)
- Compliance (SOC2, PCI-DSS, GDPR)
- Python/Go for automation
- Advanced Shell scripting (Bash/PowerShell)
🎓 Qualifications
- Bachelor’s in Computer Science, Engineering, or related field.
- Certifications (preferred):
- Certified Kubernetes Administrator (CKA)
- Certified Kubernetes Application Developer (CKAD)
- Cloud provider certifications (AWS/Azure/GCP).
Experience
- 6–7 years of DevOps/Infrastructure engineering.
- 4+ years of Kubernetes in production.
- 2+ years in a lead role managing teams.
- Experience with large-scale distributed systems and microservices.
Required Skills:
- Experience in systems administration, SRE or DevOps focused role
- Experience in handling production support (on-call)
- Good understanding of the Linux operating system and networking concepts.
- Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
- Experience with Docker containers and containerization concepts
- Experience with managing and scaling Kubernetes clusters in a production environment
- Experience building scalable infrastructure in AWS with Terraform.
- Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
- Experience monitoring production systems
- Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
- HAProxy, Nginx, SSH, MySQL configuration and operation experience
- Ability to work seamlessly with software developers, QA, project managers, and business development
- Ability to produce and maintain written documentation
About the Role
We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-
performance infrastructure for our next-generation healthcare platform. You will be
responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,
ensuring seamless deployment and operations.
Responsibilities
1. Infrastructure & Cloud Management
• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)
• Implement containerization (Docker, Kubernetes) and microservices orchestration
• Optimize infrastructure cost, scalability, and performance
2. CI/CD & Automation
• Build and maintain CI/CD pipelines for automated deployments
• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation
• Implement GitOps practices for streamlined deployments
3. Security & Compliance
• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards
• Implement role-based access controls, encryption, and network security best
practices
• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance
audits
4. Monitoring & Incident Management
• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,
Datadog, etc.)
• Optimize system reliability and automate incident response mechanisms
• Improve MTTR (Mean Time to Recovery) and system uptime KPIs
5. Collaboration & Process Improvement
• Work closely with development and QA teams to streamline deployments
• Improve DevSecOps practices and cloud security policies
• Participate in architecture discussions and performance tuning
Required Skills & Qualifications
• 2+ years of experience in DevOps, cloud infrastructure, and automation
• Hands-on experience with AWS and Kubernetes
• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)
• Experience with Terraform, Ansible, or CloudFormation
• Strong knowledge of Linux, shell scripting, and networking
• Experience with cloud security, monitoring, and logging solutions
Nice to Have
• Experience in healthcare or other regulated industries
• Familiarity with serverless architectures and AI-driven infrastructure automation
• Knowledge of big data pipelines and analytics workflows
What You'll Gain
• Opportunity to build and scale a mission-critical healthcare infrastructure
• Work in a fast-paced startup environment with cutting-edge technologies
• Growth potential into Lead DevOps Engineer or Cloud Architect roles
LogiNext is looking for a technically savvy and passionate Principal DevOps Engineer or Senior Database Administrator to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in dev, staging and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases (especially MongoDB), web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Plan, implement and maintain robust backup and restoration policies ensuring low RTO and RPO Support several Linux servers running our SaaS platform stack on AWS, Azure, IBM Cloud, Ali Cloud Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations to automate daily tasks Ensure High Availability and Auto-failover with minimum or no manual interventions
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in query analysis, peformance tuning, database redesigning, Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
Position Summary
Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.
Job Description
- Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
- Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
- Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
- Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
- Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
- Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
- Drive clients meetings & communication during reviews
Requirement:
- Degree in computer science or a similar field.
- At least 2 year of experience in the field of cloud computing.
- Experience with CI/CD systems.
- Strong in Cloud services
- Exposure to AWS/GCP and other cloud-based infrastructure platforms
- Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
- Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
- Proficient in the use and administration of all versions of MS Windows Server
- Experience with Linux and Windows system administration and web server configuration and monitoring
- Solid programming skills in Python, Java, Perl
- Good understanding of software design principles and best practices
- Good knowledge of REST APIs
- Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
- Experience with Docker, Kubernetes, and Helm charts
- Hands on experience in Ansible and Git repositories
- Knowledge in Maven / Gradle
- Azure, AWS, and GCP certifications are preferred.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
We are looking for an experienced DevOps (Development and Operations) professional to join our growing organization. In this position, you will be responsible for finding and reporting bugs in web and mobile apps & assist Sr DevOps to manage infrastructure projects and processes. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.
As a DevOps, you will work in a Kubernetes based microservices environment.
Experience in Microsoft Azure cloud and Kubernetes is preferred, not mandatory.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities:
- Detect and track software defects and inconsistencies
- Apply quality engineering principals throughout the Agile product lifecycle
- Handle code deployments in all environments
- Monitor metrics and develop ways to improve
- Consult with peers for feedback during testing stages
- Build, maintain, and monitor configuration standards
- Maintain day-to-day management and administration of projects
- Manage CI and CD tools with team
- Follow all best practices and procedures as established by the company
- Provide support and documentation
Required Technical and Professional Expertise
- Minimum 2+ years if DevOps
- Have experience in SaaS infrastructure development and Web Apps
- Experience in delivering microservices at scale; designing microservices solutions
- Proven Cloud experience/delivery of applications on Azure
- Proficient in configuration Management tools such as Ansible or any of Terraform Puppet, Chef, Salt, etc
- Hands-on experience in Networking/network configuration, Application performance monitoring, Container performance, and security.
- Understanding of Kubernetes, Python along with scripting languages like bash/shell
- Good to have experience in Linux internals, Linux packaging, Release Engineering (Branching, versioning, tagging), Artifact repository, Artifactory, Nexus, and CI/CD tooling (Concourse CI, Travis, Jenkins)
- Must be a proactive person
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- An ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work.
- An intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Requirements and Qualifications
- Bachelor’s degree in Computer Science Engineering or in a related field
- 4+ years of experience
- Excellent analytical and problem-solving skills
- Strong knowledge of Linux systems and internals
- Programming experience in Python/Shell scripting
- Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
- Experience in containerization (Docker) and container orchestration (Kubernetes)
- Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
- Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
- Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
- Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
- Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
- Good communication & collaboration skills and attention to details
- Participation in rotating on-call duties
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.
Indus App Bazaar: Indus also has its very own app market place called Indus App Bazaar with over 400,000 applications. Indus App Bazaar is India's largest indigenous app store available in 12 languages, designed to suit specific requirements of the Indian consumers. The recent partnership with Samsung will see Indus App Bazaar power Samsung's new Galaxy Apps Store in all Samsung Devices. With this partnership, we will be able to reach a user base of over 150 Million by 2021.
Indus OS in News:
Bloomberg: http://bloom.bg/2adsFRB
Financial Express: http://bit.ly/29FDQg5
Economic Times: http://bit.ly/2ayTvD4
https://bit.ly/2JgL3JU
https://yourstory.com/2019/07/startup-funding-indus-os-samsung-venture" target="_blank">https://yourstory.com/2019/07/startup-funding-indus-os-samsung-venture
Key Responsibilities
- Developing automation for the various deployments core to our business
- Documenting run books for various processes / improving knowledge bases
- Identifying technical issues, communicating and recommending solutions
- Miscellaneous support (user account, VPN, network, etc)
- Develop continuous integration / deployment strategies
- Production systems deployment/monitoring/optimization
- Management of staging/development environments
What you know :
- Ability to work with a wide variety of open source technologies and tools
- Ability to code/script (Python, Ruby, Bash)
- Experience with systems and IT operations
- Comfortable with frequent incremental code testing and deployment
- Strong grasp of automation tools (Chef, Packer, Ansible, or others)
- Experience with cloud infrastructure and bare metal systems
- Experience optimizing infrastructure for high availability and low latencies
- Experience with instrumenting systems for monitoring and reporting purposes
- Well versed in software configuration management systems (git, others)
- Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment
- Data management skills
Education :
- Degree in Computer Engineering or Computer Science or 2-5 years equivalent experience in systems administration or DevOps roles.
- Work conducted is focused on business outcomes
- Can work in an environment with a high level of autonomy (at the individual and team level)
- Comfortable working in an open, collaborative environment, reaching across functional.
Our Offering :
- True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
- The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.
Perks :
- Awesome benefits, social gatherings etc.
- Work with intelligent, fun and interesting people in a dynamic start-up environment.














