11+ Performance appraisal Jobs in Chennai | Performance appraisal Job openings in Chennai
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Roles and Responsibilities:
· Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.
· Need to conduct talent mapping aligned with the MHFA action plan.
· Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).
· Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.
· Provide guidance and support to the team on skill development, competencies and to assess skill gap
· Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals
· To Develop and update job descriptions and job specifications.
· To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.
· Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.
· To Monitor progress of tasks and key HR metrics.
· Develop individual career maps for each staff member, working closely with them to coach and support their development.
· Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.
· Work on building HR systems and in charge of the automation of HR activities, processes and information.
· Thorough understanding of the HRMS portal.
Job Requirements:
- Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
- Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.
· Strong communication, interpersonal, and organizational skills.
· Strong problem-solving and decision-making abilities.
· Demonstrated ability to handle confidential information with discretion.
· Proficiency with Microsoft Office / Google Docs / Spreadsheet
Customer Support Roles
1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi
2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.
3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.
Chat Process Roles
1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.
2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.
3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.
Key Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Patience and empathy when dealing with customer issues
- Strong product knowledge and understanding of company policies
Position: AEM Developer
- Exp : 5 to 7 Yrs
- JD for AEM Developer
- Job Function :
• Experienced Java Developer with knowledge in web framework based development and internet technologies
• Develop digital consumer experiences based on foundation of the Adobe AEM product suite, including AEM, CRX, Target and DAM
• Translate marketing and web site needs into AEM specific recommendations and solutions
• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges
• Design and improve internal development methodologies around Adobe AEM solution
• Deliver a robust self-service environment for the end user community
• Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex software apps
• Create and integrate content-driven applications on top of AEMs core platform and integrate with E-commerce solutions and search engines
• Work with technology teams to build and maintain web applications using Adobe's Experience Manager CMS to include site architecture, custom components, workflow development, Digital Asset Management (DAM)
• Integrate websites with web analytics tools and analyze/report on analytics data
• Goal oriented and self-motivated
• Candidate must have the ability to work independently or within a team environment
• Strong oral and written communications skills with ability to create software design and engineering documents
• Ability to multi-task and deliver high quality work under tight deadlines is essential
• Ability to work in a fast paced environment is crucial
• Ability to learn, excel and deliver at a quick pace is required
• BS/BA or higher in Computer Science or related field
Qualification :
5-7 years in Internet related system development for a public-facing internet web site. (Candidate must have prior experience with public-facing/internet web site development)
• Exposure to AEM Sites preferred
• Experience working with CMS platforms, and 5+ years of experience building with Adobe Experience Manager/CQ5
• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)
• Experience customizing workflows and integration with other enterprise systems
• Demonstrated experience with Java, JavaScript, HTML5, CSS3 and related technologies
• Working knowledge and understanding of the following: Apache Sling, Apache Felix, Apache and App server logs, OSGi, RESTful web services, Javascript, jQuery, AJAX, JSON, HTML, CSS
• Ability to write complex programs, analyze code changes and make suggestions to improve code complexity for maintainability and scalability.
Objectives
- Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
- Talent management: Permanent, contract, temporary and graduate trainees
- Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
- Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
- Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
- Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
- Other: Liability management and remediation tracking
The IT asset manager will:
- Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
- Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
- Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
- Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
- Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
- Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
- Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
- Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
- Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
- Provide access to technology asset data in support of essential activities required to support the effective running of the business.
- Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
- Managing the deployment and collection of devices and other hardware assets to the associates or offices.
The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:
- Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
- Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
- Strategic relationship management — Includes working with vendors during compliance audits
- Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges
The Hardware asset manager must have the following skills:
- Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
- Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
- Strong analytical, data processing and problem-solving skills
- Proficiency in process formulation and improvement
- Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
- Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.
The Hardware asset manager must have in-depth knowledge and experience of the following:
- Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
- Policy, process, and procedure development and implementation
- Technology contracts and their likely cost implications through the technology asset life cycle
- Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
- Data processing, analysis and quality management tools
- Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle
Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.
The following experience is considered essential:
- A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
- Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
- Atleast 16 years of experience with IT, enterprise asset management or information management
- Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
- Demonstrated experience in liaising with middle and senior management
- Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
- Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
- Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.
The following experience is considered desirable, but not mandatory:
- 13+ years of experience working in the working in a large IT/ITeS organization
- 13+ years of experience in managing external IT service providers handling digital technology assets
- Experience with ServiceNow platform
This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.
Certifications
The following certifications are considered desirable, but not mandatory:
- ITIL v3 Foundation certification
- Certified IT Asset Manager
- COBIT 5 Foundation
Education and Training
- An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
- Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred
Job Description:
We are looking for an experienced developer to be a part of our growing team. You will be working here to create, design and develop software for both web and mobile applications using Node js.
Skills to be required:
- To design, develop and maintain Scalable web applications using node js.
- Collaborate with front-end developers on the integrations of elements.
- To write Reusable, testable and efficient code.
- working closely with front-end developers to integrate user-facing elements with server-side
- Implement security and data protection measures.
- Perform code reviews, debug and improve applications for performance.
Responsibilities:
- Proven experience for 2-4 years of experience as a Node.js Developer
- Proficiency with front-end technologies like HTML,CSS, Javascript and React js
- Experience with RESTful API Development
- Knowledge of database systems like MongoDB and Mysql
- Understanding of code versioning tools like Git
- Strong problem solving, communication skills and team work abilities.
We are looking for a passionate and creative content writer to join our team and help take our customer-focused services to new heights.
As an ideal candidate, you are an individual who possesses world-class writing skills, is an independent thinker, requires minimal hand-holding, loves making complex technology easy to understand, and thrives in a fast-paced agile environment. You have a natural desire to help people understand values that are hard to understand.
Responsibilities
Ideate and manage the content calendar on your own. Take initiatives to come up with a content strategy & plan to be delivered on time.
Research, outline, write, edit, and publish new/existing web content, working closely with various teams to understand the values that we provide to customers.
Write compelling content for multiple online channels like blogs, white papers, case studies, videos, etc., to build brand awareness & thought leadership in the online merchandising domain
Research industry-related topics (combining online sources, interviews, and studies) to come up with content ideas.
Use basic SEO strategies in writing web content to maximize the online visibility of the website in search results.
Build and constantly update the knowledge base & web content.
Ensure all-around consistency (grammar, fonts, images, and tone) with presentation skills.
To constantly review the performance of the delivered content to meet quarterly KPIs
Skills and Qualifications
Bachelor’s degree preferably in Journalism, Mass Communication, Business Marketing or related field
2 - 3 years of content writing experience in tech start-ups (E-Commerce/B2B SaaS experience is a plus)
Strong written and verbal communication and experience working with B2B content in multiple mediums.
Have a proven track record of on-time and high-quality project delivery
Experience of having operated effectively in a high-demand, rapidly shifting / fluid environment.
Ability to work on multiple projects with different objectives simultaneously
Experience doing independent research using multiple sources.
Familiarity with web publication tools like Google Docs, WordPress, and HubSpot.
Qualities
Must be internally driven to constantly learn new things
Must be able to navigate well through uncertain situations/startup chaos.
Ability to meet hard deadlines and has an eye for details.
Ability to constantly challenge old practices.
Ability to provide a different perspective on the problems at hand.
- Designing and Developing web applications using Laravel 7 / 8
- Closely working front-end and back-end developers on projects.
- Hands on experience with handing MySQL queries
- Excellent logical and analytics skill
- Experience on handling and developing API end points
- Experience with Payment Gateway integrations and implementations
- Knowledge on any Frontend Framework - Bootstrap / Foundation / Backbone (Secondary skills, added advantage)
- Follow standard coding structure with Security first approach to avoid vulnerabilities such as SQL Injection and XSS
- Sound knowledge on integrating multiple payment gateway
We are looking for ambitious and dynamic professionals, who have skills in driving presales activities, client servicing and client relationship building.
Industry Type: IT Software
Experience: 1-3 yrs.
Profile: IT Presales & Marketing
Job Type: Full Time
Location: Indore (MP)
Responsibilities
We are looking for smart working, high output individuals who want to grow fast and work with PROCESS MASTER in Presales and Marketing field. The role will require performing on all key pre- sales activities including:
- Responsible for generating sales with existing customers and developing opportunities with new customers
- Cold calling (International/Domestic) and to assist the team members to generate & follow up leads
- Prepares reports by collecting, analyzing, and summarizing information
- Maintaining and updating customer databases in our CRM related to sales
- Tracking the status of business opportunity
- Draft proposal strategy, proposal writing and create sales presentations to be submitted to customers
- Draft RPF and RFQ according to customer requirements
- Responsible for working on CRM from Presales standpoint
Mandatory Requirements
Qualifications:
- Any graduate/Post Graduate may apply with consistently good academic record =>60% throughout
- B Tech with MBA background candidates will be given slight preference
Skills and Knowledge:
- Excellent presentation skills with ability to lead & manage discussion
- Strong people-networking and influencing skills
- Advanced skills in MS-Excel, PowerPoint, MS Word
- Self-learner with abreast on the latest in technology, competition and the industry landscape
- Excellent organizational skills to help keep track of all sales leads.
- Ability to analyze, learn, anticipate, identify and resolve problems and make logical decisions
Competencies:
- Excellent Communication (Verbal and written Concise & detailed)
- Ability to work in a dynamic set-up with a never-say-die attitude
- Good interpersonal and Analytical skills
- Ability to work under strong pressure of deadlines
- No travel required except travelling in MP Region
Location : Chennai
Experience : 1 - 3 Years
Job type : Permanent
What you must have:
- Experience in iOS Development and / or apps on Apple store and must have handled atleast 2 projects.
- Software Development experience in Java, MVC / MVVM pattern, Objective C, Swift development.
- Familiarity with SDK Integrations, APNS, Cocoapods, Carthage, Networking, JSON structuring and working with REST APIs.
- Experience in collaborating on software projects using Git based Version Control Systems (FYI, we use Bitbucket).
- Bonus Points if you have:
- Have a basic knowledge of how Android Development works (for collaborating with the Android team and developing programming patterns which works for both Android & iOS)
- Have experience working in an E-Commerce project
- Have worked with graphic & memory optimization in apps
- Have a Github account with some cool projects in it.
- Have scary but amazing debugging skills.
Expectations:
- Passion to be a part of the Startup who are building something bigger than themselves.
- Ability to take responsibility and ownership of their roles and work through the challenges in a startup team.
- Your typical week:
- iOS Development of our Core product
- Keeping up with product release cycle
Skills:
- iOS Development, Version Control, CocoaPods, Storyboard, iOS Mobile Automation, Mobile Application Testing - Android iOS





