system requirement engineer

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during  middle-east business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture,  and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Roles and Responsibilities

‍

• Design and develop high-performing and responsive web applications using Angular JS best practices.
• Write clean and efficient JavaScript, CSS, and HTML codes.
• Conduct product analysis tasks.
• Connect with other team members, such as UX designers, project managers, and back-developers to deliver quality work.
• Analyze and resolve debugging issues in the application code to maintain the sustainability of the application.
• Proficiency in JavaScript, TypeScript, Angular (v6 and above), HTML, and CSS.
• Manage all code compliance with respect to the standards set by the company.
• Coordinate with the backend team to create, test and execute code that merges with live streams and API endpoints.
• Create system configuration functions using a component-based architecture.
• Perform troubleshooting bugs and issue resolution.
• Hands-on experience in developing modularized or template-based implementation.
• Create User Interface for Modern Rich Internet Applications.
• Perform product analysis and development tasks that may require extensive research and analysis.
• Build application performance through JavaScript profiling and code optimization.

‍

‍

Requirements and Skills

‍

• Practical knowledge of AngularJS, Angular 2+, and TypeScript
• Bachelor’s degree in IT, computer science, computer engineering, or similar
• Good understanding of UI/UX design principles
• Excellent Node.JS and Express knowledge
• Experience with database technologies (e.g., MySQL and MongoDB)
• Problem-solving and analytical skills
• Strong knowledge of CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt
• Familiarity and sensibilities with UX and design application and execution
• Good comprehension of server-side CSS pre-processors such as Stylus, Less
• Comfortable with Java and JavaScript (workflow and decision engines)
• Good understanding/familiarity with Kafka and Mongo
• Should be a team player and have strong attention to detail
• Excellent verbal and written communication skills

‍

Job description :

Back-End Developer (B2B SaaS)

Location : Kashmere Gate, Delhi (Hybrid)

NP : Immediate Joiner

Experience : 2.5years to 4years

About Us :

Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!

Key Responsibilities :

Backend Development: Write clean, maintainable, and efficient code for server-side applications.

API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.

Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.

Performance Optimization: Optimize applications for maximum speed and scalability.

Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.

Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.

Security: Implement best practices for securing backend systems and data.

Documentation: Prepare technical documentation and reports for system and code processes.

Qualifications :

- Proficient in solving Data Structures and Algorithms (DSA) problems.

- Demonstrated experience with platforms like LeetCode or similar competitive programming environments.

- Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.

- A sharp analytical mindset with a proven ability to learn and adapt quickly.

- Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.

- Experience with frameworks like Django, Express, Flask, Spring Boot, etc.

- Strong understanding of databases (SQL and NoSQL), such as MySQL, PostgreSQL, MongoDB, Redis, etc.

- Familiarity with API standards and development (REST, GraphQL).

- Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.

- Experience with version control tools like Git.

What We Offer :

- 12 days of Paid Time Off (PTO) annually

- 10 days of Working From Anywhere (WFA) annually

- Hybrid Work Model: 4 days in-office and 2 days from home

Convenient Office Location : Just a 7-minute walk from Kashmiri Gate Metro

- Candidates who meet the criteria will undergo 2 to 3 interviews and a possible paid work trial focusing on analytical and technical skills.

- If you're passionate about backend development and eager to work in a fast-paced, innovative environment, we want to hear from you.

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

Requirements:

• Should have done MBA in HR
• Should be well versed with the concepts of Recruitment, HR Operations-Payroll, Attendance, Time Management etc.
• Excellent Communication Skills
• Good if has an experience of HR Operations Internship

Details About Internship:

• 3 months of internship under our lead consultants
• Will be trained into KRONOS (KRONOS product) initially for the 3 months.
• On boarding will be based on the performance in the internship.

Location : Mumbai

Experience:6 months to 1 year

Joining: Immediate/ 30 days or less

HR Manager – 4+Years

Job Description-
Having Hands Knowledge into IT Staffing.
Hands on experience into HR Generalist Activities.
Hands into Retention, Exit formalities, Compensation, Payroll Process, Rewards, Performance Management.
Should be energetic to handle any complex situations.
Having Knowledge into End-to-End Recruitment Process both in Domestic & JAPAN
Proven working experience as HR Manager

People-oriented and results-driven

Demonstrable experience with Human Resources metrics

Knowledge of HR systems and databases

Ability to architect strategy along with leadership skills

Excellent active listening, negotiation, and presentation skills

Competence to build and effectively manage interpersonal relationships at all levels of the company

Get employees settled in the organization right from day 1 of joining.

Ensure legal compliance throughout human resource management.

Hands into ATS Tools.

Job Location - Hyderabad - Madhapur
Work from Office