Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
-
Attends regular meetings and feedback sessions
Subodh Popalwar
Software Engineer, Memorres
About Trimble
Similar jobs
- Accountable for conversion% of visitors at Gynoveda.com
- Map customer journey, define use cases & service design to drive engagement & purchases
- Build frictionless online customer experience for website & app
- Optimize marketing funnels for customer acquisition, retention, video-content
- Develop mobile app for menstrual health tracking, online consultation, content marketing
- Drive marketing automation and integrate multiple online SaaS tools using API, plugins
- Build unified tech solutions for -
- Customers - online sales & support via responsive website and mobile app
- Employees - process & tools for operations, customer service, supply chain
Android Development
Kotlin
JavaJD- Senior Flutter Developer
We are seeking an experienced Senior Flutter Developer with 3-5 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile app development using Flutter, with a focus on building high-quality, performance-driven applications.
Key Responsibilities:
- Mobile App Development: Design and develop mobile applications using Flutter framework, ensuring high performance, responsiveness, and scalability.
- UI/UX Design Implementation: Translate UI/UX designs into high-quality code, with a focus on maintaining consistency and adherence to design guidelines.
- Cross-Platform Development: Leverage Flutter's cross-platform capabilities to develop applications that run seamlessly on both iOS and Android platforms.
- API Integration: Integrate with backend services and APIs to fetch and process data, ensuring seamless communication between the mobile app and server-side components.
- Code Optimization: Identify and address performance bottlenecks and optimize code for maximum efficiency and speed.
- Testing and Debugging: Conduct thorough testing and debugging to ensure the stability and reliability of the mobile applications.
- Version Control: Collaborate with the development team to manage code repositories using version control systems such as Git.
- Documentation: Maintain comprehensive documentation for codebase, APIs, and development processes to facilitate collaboration and knowledge sharing.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 3-5 years of experience in mobile app development, with a focus on Flutter framework.
- Proficiency in Dart programming language and Flutter SDK.
- Strong understanding of mobile app architecture and design patterns.
- Experience with state management solutions such as Provider, Bloc, or Redux.
- Knowledge of RESTful APIs and asynchronous programming.
- Familiarity with mobile app testing frameworks such as Flutter Test or Mockito.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration abilities.
- Experience with agile development methodologies is a plus.
.NET
React.js
AngularJS (1.x)Hiring for SSDE/ ML.
Exp: 4-8 Yrs.
Looking immediate - 15 Days joiners
Primary Skills (Must have)
- Azure IaaS and PaaS.
- .Net (Core and Framework)
- Web API, ASP.NET, Entity Framework
- MS SQL Server
- HTML5, CSS3, Jquery and JSON
- Angular / React JS
- Unit Testing Framework for .NET using MS Test Manager or Nunit
- Unit Testing Framework for Angular or React JS
- Docker & Kubernetes
- BOT
- Should have the ability to implement solution based on the technical design document and discussions with Tech Leads / Architects.
- Should have the ability to identify and implement software development best practices.
- Should have the ability to collaborate with other team members to deliver the solution.
- Should have the abiliity to troubleshoot issues..
Interested can share your resume to gangadhar.shivarudraiah at winwire dot com
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
PHPThe ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.
Experience : 5 – 9 years
Contract duration : 6 months
Major Accountability
• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.
Essential Skills & Experience
• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.
Education
• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken
C#.NETKey Responsibilities
- Write clean, testable code using .NET programming languages
- Test and debug various .NET applications
- Deploy fully functional applications
- Upgrade existing applications
- Document development and operational procedures
Technical Competencies
- Understanding of object oriented programming concepts, design patterns and SOLID principles
- Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
- Understanding of REST APIs and WCF
- Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
- Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
- Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
- Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.
If interested please share your profile on below link-
- https://smrtr.io/bqCWb" target="_blank">https://smrtr.io/bqCWb
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a HRBP+ TA Manager, you will be responsible for managing various HR activities for a few lines of business including talent acquisition and growth.
What you will do:
- Recruiting candidates by understanding the requirements across business units, sourcing, screening, shortlisting, interviewing candidates, and closing the requirements on time
- Handling various activities involved in the entire talent acquisition cycle and ensuring that the recruitment needs of the company are handled smoothly and in a timely manner
- Being responsible for particular business/operational function employees and thus managing and contributing towards various HR activities, including but not limited to, recruiting, onboarding, talent management, employee engagement, performance management system, retention of employees, etc
- Understanding and handling various employee grievances in a timely manner
- Working closely with management and employees to improve work relationships, building morale and increasing productivity and retention
- Partnering with business managers/ leaders and thus contributing towards talent acquisition & HR policies, strategies, talent development, and various internal processes
- Being a part and contributing towards managing the entire talent management cycle, from onboarding till the employee exit
- Ensuring compliance with HR & recruitment-related rules, laws & regulations
- Updating and maintaining relevant and accurate confidential data and reporting the same to the business in regular intervals
- Coordinating with various internal stakeholders including various internal departments, as well as external stakeholders such as recruitment and training partners, etc
Desired Candidate Profile
What you need to have:- Graduation is a must. A Master's in HR is preferred
- Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
- Excellent communication, analytical, negotiation, listening, and interpersonal skills
- Proficiency in MS Office Suite & HR Matrice
Python
Amazon Web Services (AWS)
DockerRadical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad.
As a DevOps Engineer at Radical, you will:
Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
Work alongside Software Developers and ML Engineers to solve problems and assist in architecture design
Work on systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail
We’re looking for someone who has:
Familiarity and experience with writing working, well-documented and well-tested scripts, Dockerfiles, Puppet/Ansible/Chef/Terraform scripts.
Proficiency with scripting languages like Python and Bash.
Knowledge of systems deployment and maintainence, including setting up CI/CD and working alongside Software Developers, monitoring logs, dashboards, etc.
Experience integrating with a wide variety of external tools and services
Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)
It’s not essential, but great if you have:
An established track record of deploying and maintaining systems.
Experience with microservices and decomposition of monolithic architectures
Proficiency in automated tests.
Proficiency with the linux ecosystem
Experience in deploying systems to production on cloud platforms such as AWS
The position is open now, and we are onboarding immediately.
Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates.
Radical is based out of Delhi NCR, India, and we look forward to working with you!
We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.
Interested Candidate kindly contact me
Follow CutshortSubodh Popalwar
Software Engineer, Memorres