
Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
-
Attends regular meetings and feedback sessions

Similar jobs
Job Title: Oracle Fusion Developer
- Exp: 7 to 10 Years
- CTC: Competitive Hike
- Woke Mode: Contract 6 Months Extendable – 1 Month onsite – Riyadh
- Work Type: Hybrid
- Work Location: Mumbai, Chennai and Bangalore
Required Skills & Qualifications:
- Minimum 7 years of experience in Oracle Fusion Applications.
- Strong expertise in at least two core modules:
- HRMS – Core HR, Payroll, Talent, Absence
- Finance – GL, AP, AR, Fixed Assets, Cash Management
- Procurement – Self-Service Procurement, Supplier Portal, Purchasing
- Deep understanding of Oracle Fusion Cloud architecture and security model.
- Strong knowledge of Fusion BI (OTBI, BIP) for reporting and analytics.
- Proficiency in Oracle Integration Cloud (OIC) or middleware tools is a plus.
- Excellent problem-solving, analytical, and communication skills.
- Oracle Cloud certifications in relevant modules are highly desirable.
What is the role?
Looking for a Senior Digital Marketing Manager to be responsible for marketing strategy for the organization and to drive initiatives to improve SEO, performance ads and brand presence. Our ideal candidate is a blend of analytical and creative, passionate about driving metrics while also being very sensitive to brand and user experience, and distinctive at operating in highly collaborative and cross-functional settings. This role partners closely with our design, engineering, analytics, and broader marketing teams.
Key responsibilities
- Use data, cross-functional input, and best practices to build a plan for how to optimize the organization digital marketing efforts.
- Develop and maintain marketing performance dashboards. Create and manage implementation of analytics tracking requirements for SEO, performance ads, emailers and any other marketing initiative in the company. Draw insights using the data to enhance marketing performance.
- Work with marketing, engineering, and design to deliver data driven results on A/B tests, SEO, Google Ads, Linkedin Ads, email sequences and customer lifecycle marketing from lead generation to deal closure.
- Work with content creators to ensure content is distributed effectively, generates leads, and improves SEO objectives.
- Manage all ppc campaigns to drive lead generation with right metrics.
- Growth hacks and technical expertise in marketing with various tools like Google analytics, Hubspot, SEO tools, Adwords, Heatmaps etc would be required.
What are we looking for?
- Data-driven. You get deep into data to generate hypotheses, run experiments, and scale successful findings.
- Creative. You partner well with design and are excited about building novel things.
- Passionate about customers. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience. You have excellent verbal and written communication skills.
- Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track.
- Ambitious. You are eager to make an impact at orzanization. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
- A team player. You are able to work with a range of disciplines to execute on your work and thrive seeing different points of view on an issue.
- 5-7 years of relevant work experience in digital marketing, growth marketing and analytics.
- Candidates from SaaS, top institutes like IIM/IIT/NIT/SpJain/NITIE/FMS will be preferred.
- Key skills required: Content marketing, On page and off page SEO, data driven, good knowledge of SEO tools and marketing analytics.
What can you look for?
Challenging opportunity, tough problems and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a whole load of benefits to make your stay enjoyable with the organization.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering products in the area of employee engagement via Empuls, sales & channel incentive management via Compass, and loyalty & rewards management via Plum. We welcome you to explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.


Full Stack Architect
- Design overall architecture of the web based platform in the space of Analytics and Application Security.
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Maintain code integrity and organization.
- Experience working with graphic designers and converting designs to visual elements.
- Understanding and implementation of security and data protection.
- Highly experienced with back-end programming languages – Python with Flask
- Proficient experience using JavaScript libraries and frameworks – ReactJS, Redux
- Proficient in Non-SQL DB like Mongo
- Well versed with Cloud Engineering like AWS
- Good Understanding of Containerisation like Docker, Kubernetes
- Application Development experience for both mobile and desktop.
- Experience with cloud message APIs and usage of push notifications.
- Understands Microservices Design.
- Knowledge of code versioning tools like Bitbucket
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Comfortable working on Design documentation
Work with data scientists and analysts to improve software.
Main duties/responsibilities
- Design & implement good quality software and databases as per the software specification.
- Participate in effort estimations.
- Participate in design discussions and own module designs.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Provides training and guidance to the new developers and junior team members.
- Participate in Requirement discussions.
- Participate in Project related meetings if required.
Technical Knowledge
- Hands on experience in Angular ,HTML5, CSS3, JavaScript.
- Hands on experience in Node.js.
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- RDBMS and Document Database.
- Hand on experience in AWS services, DevOps, GIT, Agile and Jira will be an added advantage.
Experience
- 2-5 years of experience in the relevant field.
Required Skills:
- 2+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Roles & Responsibilities JOB TITLE: AEM Developer - Senior
RESPONSIBILITIES:
1. Participation in software development and maintenance
processes as per quality requirements, procedures and best
practices applicable.
2. Implementing, optimizing and supervising efficiency of IT
systems in accordance with specific standards, resolution or
escalation of problems, as appropriate.
3. Drawing up technical documentation.
4. Developing knowledge in scope of information technology used.
5. Developing knowledge in scope of best practices and standards
of creating software.
6. Developing soft skills in scope of effective communication and
efficient teamwork, solution presentation and knowledge sharing.
7. Interpreting business cases, preparing specifications and
analyzing functional and technical requirements.
8. Designing solutions and creating documentation, estimating
individual scope of works and time consumption of works.
9. Within the team and project/services, proactively identifying
problems and proposing measures to increase the level of services.
10. Developing knowledge in scope of information technology
used.
11. Developing knowledge in scope of best practices and standards
of creating software.
12. Spreading the knowledge throughout the organization by
educating and supporting less experienced Specialists.
13. Maintaining industry standards and practices in projects.
14. Performing tasks assigned by the superior.
PROFESSIONAL EXPERIENCE& TECHNICAL SKILLS
1. Minimum 3 years of experience in work related to CQ/AEM
development.
2. Minimum 5 years of experience in work related to Java
development in IT sector.
SOFT SKILLS:
1. Independence in performance of tasks assigned.
2. Team and end user communications skills.
3. Skills to acquire knowledge and put it in practice.
4. Work time estimation based on functional or technical
requirements.
5. Recommending employment in the case of reviewing technical
knowledge of candidates in recruitment process.
6. Work time estimation.
7. Designing and supervising implementation of solutions.
SPECIAL QUALIFICATIONS: Nice to have: AEM 6 Developer
certification
Skills Primary Skills –
1. AEM including Sling Models
2. Apache Sling
3. JCR
4. Sightly (must)
Secondary Skills –
1. OSGi (Apache Felix),
2. Java, JavaEE (Servlet, Filter, JSP)
3. Git
4. Junit
5. Maven
6. REST
7. Object Oriented Design Patterns, Basic HTML + JavaScript
Experience Total Experience – 4-6 years
Relevant Experience – 4-6 years
Qualification Required to perform the
Job (Any Certifications if Needed)
Bachelor’s in information technology or equivalent qualifications.
Job ID: RP1050
Job Location: Mumbai or Gurugram
Expected Joining: within two weeks
Job Requirement:
- 4 to 7 years of experience in the lending domain.
- Proficiency with selenium using Java or Python
- Proficiency in Linux, network database, distributed system.
- Develop test plans, identify quality risks and propose reasonable solutions
- Organize and execute test tasks
About Us:
Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.




and the entire internet. Our switches and routers are the backbone of large data centers that host Microsoft
Azure, Google Cloud, Facebook etc. High Frequency Traders rely on Arista to provide ultra-low latency network.
In India Arista powers the Flipkart’s Big Billion Day Sale event which has over billion transactions happening in
real time. Besides, we also provide the last mile connectivity for campus wide networking (both wired and
wireless) through our Cognitive Cloud Networking solutions. Arista disrupted the traditional infrastructure
technology by pioneering the move from hardware to Software Defined Networks, Cloud and now to greater
network visibility through telemetry and data analytics solutions. All this is possible because of the strong
product engineering innovation that is the core of Arista’s DNA. At Arista we take pride in our engineering
prowess. We hire the best engineers and give them the most complex infrastructure problems to solve. We
push for quality and not quantity. As our CTO/EVP(Engineering) Ken Duda puts it "It’s in our culture, quality is
the most important thing. Getting it right is more important than feature velocity, ship dates and new
platforms".
With over 400+ engineers in Bangalore and Pune are a big part of Arista’s technology leadership. With new
products in the offering, we are planning to strengthen the India team. If you are looking for an authentic
software engineering job where you can make a fundamental impact at the core infrastructure level, you
should be talking to us - we are looking for aptitude and attitude ; you need not have worked in wireless or
networking domains to work at Arista.
What will you get to do as a Software Engineer at Arista?
At Arista software engineers are the real deal - they do a lot more than simply writing code. You will work on
the whole development process, including:
• Suggesting and deciding what features to build
• Driving the design and architecture
• Pushing, testing, documenting the feature
• Working alongside customers in the field if needed
You will get to work with the best in your field and learn how to write amazingly reliable software - At
Arista everyone is hands-on including our managers, directors, VP’s and of course our CTO!
Are you right for this role?
Do you like coding? Does your adrenaline go up when you have difficult problems to solve? For success at
Arista all you need is:
• Strong engineering and Computer Science fundamentals
• Extensive background in algorithms and strong software architecture skills
• Fluency in one or more of these programming languages: C, C++, Python, Go, Java, JavaScript
• Hands-on experience with design and implementation in a strong product-engineering environment
• Self-driven and self-motivated - At Arista we empower engineers to work on their own with very little
supervision and management.
Why Arista?
As a great software engineer we know that you have multiple options to choose from. So why Arista? It is
because:
• Learning - A hands-on job like Arista’s is the best learning experience you can hope to get especially
when you work with peers who are equally good or better.
• Flexibility - Our engineers enjoy the utmost flexibility as we believe in judging by the output and not
by the hours worked. Our performance review process is designed to reflect this - we believe that
our best engineers know how to work and do not need to be told what to do.
• Truly global work - What we do in India is exactly the same as what we do in San Jose, Nashua,
Vancouver, Dublin, and other worldwide locations. You don’t have to move out of India to do
cutting edge software - at Arista you can do it right here.
• Large company with a start-up mind-set - We work like a start-up - less management, cost
conscious, innovating and disrupting our own products and we can go on. A mind-set that is hard to
get in $15b+ market cap public company.



Need Backend developer who has done projects in Golang, C
- discussing clients’ requirements and proposed solutions with a senior developer (for developers at mid-skill level and below)
- writing and testing code
- collaborating with other developers
- using development tools (see below)
Development tools are used by software developers to write and test code, often as a team. Common development tools include:
- integrated development environments (eg Eclipse, IntelliJ): for writing and editing code
- source control management (eg Git, SVN, Mercurial): to enable teams to work together to manage changes to source code
- issue management systems (eg Jira): for managing a list of issues or improvements
- test driven development: for writing code to test your code

