Job Responsibility:
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Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
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Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
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Contributes to team effort by accomplishing team metrics and SLA
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Provides all billing-related information to customers – helps in resolving any billing issues
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Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
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Ensures and provides quality service to both internal and external customers.
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Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
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Participates and provides expertise as a member of the Customer Care group
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Attends regular meetings and feedback sessions
Shubham Vishwakarma
Full Stack Developer - Averlon
About Trimble
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Python· Good experience & strong knowledge in Python programming with Object Oriented Programming methodologies
· Good experience & knowledge in web/mobile application UI automation & related tools/packages (like selenium/appium)
· Good exposure to different testing methodologies & QA exposure and any standard test framework (like pytest, unittest etc)
· Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently
· Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently
· Good team player & proactive in giving new ideas/suggestions/solutions & constructive analysis of team member’s ideas
· Hands on experience with different tools - Testing tool, Version Control systems (Git), Test Management Software, Bug Tracking software and CI tools (Jenkins etc.)
C++
Amazon Web Services (AWS)
RustDo you have what it takes?
· Proficient in C, C++ development, OS concepts, Data Structures, Distributed computing, and Algorithms.
· Actively engaged in projects related to architecture and design (architecture, design patterns, reliability, and scaling).
· Excellent problem-solving capability with strong fundamentals in Computer Science.
· Highly proficient in data structures and algorithms.
· Ability to pick up new technologies rapidly to convert specifications to low level design.
· Ability to clearly communicate the intent and approach when producing a code design document.
How can you contribute to our success?
· Develop frontend as well as backend components for delivering product on cloud platforms.
· Participate in activities that lead up to the code design. This may include activities such as developing prototypes, proof of concept, compare pros and cons of various implementation choices being considered and recommending the most appropriate one.
· Mentor and influence junior developers to adhere to good coding standards and become quality conscious.
· Review critical pieces of code that are developed as per this code design.
· Ensure that the code being delivered is of the highest quality.
· Ensure appropriate unit tests and functional as well as non-functional tests are considered.
· Conceptualize and work towards building processes, methodology, and tools to improve team’s ability to deliver high quality software.
Company Description
Established in 2014, Facilius Inc. is a premier PR and media placement agency. It works directly with top tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more premiere news outlets. They operate on a unique model unlike any PR agency where they place their clients in top-tier media on a guaranteed basis.
What will you get
You will get an opportunity to create, manage and enhance relationships with some of the best journalists and media outlets across the globe. You will be working closely with a global team to learn how to work closely with the biggest media outlets, strike partnerships, and offer value in exchange. You will get 10 times the amount of exposure compared to any other PR agency.
Role Description
Public Relations Specialist / Media Partnerships and Alliances Specialist
We are seeking a skilled and dynamic Public Relations Specialist / Media Partnerships and Alliances Specialist to join our public relations team.
This is a full-time role with the flexibility of working from home. The candidate will work according to U.S. hours Eastern Time (i.e. 6 PM to 3 AM IST)
The candidate will be responsible for identifying and reaching out to contributors / journalists and media outlets working across the globe in news /online media outlets, developing and maintaining relationships with them and collaborating with them.
Key Responsibilities
– Cultivate and maintain strong relationships with journalists and global media outlets
– Strike partnerships that help the company contribute stories on global media outlets
– Find business opportunities with media outlets that can benefit our company
– Find opportunities where the company can directly contribute towards news stories
– Find opportunities to build and expand the online profiles of key personnel
Requirements
– Strong written and verbal communication skills
– Self-starter by nature
– Diligent, persistent with strong follow -ups
– Strong organizational skills
– Savvy with MS Office and social media platforms.
– 3 to 4 years of experience in a communications role (preferably in the public relations industry either in-house or with an agency)
Compensation
– Basic in-hand salary range is INR 4.4 to 4.8 LPA
– This is an extremely vital role to the company and hence there is tremendous scope for growth and increment in this role and team
Qualifications
- Experience in consistently reaching out to external parties.
- Experience in creating and maintaining external relationships and develop partnerships
- Experience in the public relations industry is preferred.
- Ambitious, self-motivated, target-driven, and ability to work independently.
Job Location
Candidate has the flexibility to work from home or any location of their choice.
Timings: 6.00 pm to 3.00 am IST
Industry: Public Relations, Internet, Online Media
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptTask:
- Design, implement and maintain Java application phases
- To take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations
- Develop, test, implement and maintain application software
- Recommend changes to improve established Java application processes
- Develop technical designs for application development
- Develop application code for Java programs
We wish:
- Minimum 3 years of experience with excellent Java development skills
- Demonstrable hands-on experience in delivering solutions in a JavaEE 6 environment
- Open-source frameworks and standards Hibernate, Spring JDBC
- Hands-on experience with tools such as Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
- WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
- Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache service mix) and/or message-oriented middleware and Active MQ, JMS
- Strong Java unit test skills
- Good experience in design patterns & design principles
- Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
- Experience in Oops development with Core Java
- Desirable: Experience with:
- Elastic Search, Smooks, Lucene, Jasper, Report
- Domain-driven design
- Experience with NoSQL technologies: Casandra, Mongo DB
- Experience with agile development practices (Eg Scrum) and continuous integration environment
- A J2EE application and web containers such as GlassFish, Jetty, Tomcat
- CMMi-5 level process experience advantage
We Offer:
- Freedom to realize your ideas & individual career & development opportunities.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at the workplace with flexibilities.
- Professional challenges and career development opportunities.
- Running Social Media Campaigns across all platforms (Google, FB,Insta etc).
- Managing and taking responsibility of the Store KPI’s
- Reaching out to as many consumers as possible by building scalable multi-touch programs and campaigns that span not only online but also offline channels
- Sourcing customers through social media campaigns, strategic partnerships, and Google Adwords campaigns of potential buyers in the TG.
- Being responsible for online ads such as Adwords, SEO, radio, email marketing, and content syndication.
- Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
- Being responsible for Lead Management and nurturing through various interventions and Channels.
- Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.
- Conducting forecasting and estimations on the profitability of the campaigns.
- Optimizing targeting and segmentation, as well as the allocation of budgets across multiple paid social channels inclusive of YouTube and Facebook to generate cost effective user actions.
- Passing the lead from the channel to the website.
- Ensuring that appropriate measures are in place for the purpose of assessing consumer satisfaction by liaising with the Customer Experience Management team.
- Collaborating with the engineering, IT, search marketing, and operations departments to optimize programs, campaigns, and landing pages, based on the real-time performance and the ROI.
- Building / Integrating various marketing automation tools for the purpose of enhancing the digital marketing efforts.
- Ensuring that leads are converted into consumers through well-crafted campaigns and close partnership with the sales department.
- Partnering up with senior performance management and key stakeholders in reporting back on the effectiveness of programs and campaigns, conversion rates, and online sales.
- Actively participating in the support and development of new ideas by key marketing department personnel, for example, SEO, SEM, and CRM managers
Desired Candidate Profile
What you need to have:- Bachelor’s degree in Marketing, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same in working experience is also acceptable.
- 3+ years working experience in online acquisition marketing position. Working experience in a key marketing position, preferably as a SEO/SEM Manager Is a plus.
- Experience in building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix.
- Should portray a passion and exceptional analytical skills and demonstrate a fluency in acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.
- demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
- Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
- Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.
- Must also be a strong communicator both in verbal and written form.
- Should be capable of translating complex information and data into clear and easily understandable reports.
- Proficient in Ms Word, PowerPoint, and Ms Excel for the purpose of creating both visually and verbally engaging reports.
- Highly adaptable and quick learner. Come up with prompt solutions for marketing campaigns and programs.
- Have exceptional interpersonal skills that will aid in the execution of duties.
- Should have an ability to prioritize and meet deadlines when working on multiple projects with tight deadlines, be decisive, have a positive can-do attitude.
- Have a keen eye for detail, have initiative and be proactive going beyond the call of duty, have an ability to form logical cases that persuade consumers, have an ability to present recommendations and results to senior management with confidence, be consumer-oriented ensuring consumer expectations are always met.
- Should possess the ability to form meaningful relationships with colleagues, collaborating personnel, senior performance management, and even consumers.
Python
Django
Flask
PostgreSQLWe’re Looking for Someone With:
Experience working with startups.
Experience working with ORMs like SQLAlchemy or Django
Experience with SQL and databases (Postgres preferred)
Experience in developing large server side applications and microservices
Ability to create high quality code
Experience with python testing tools (pytest) and test automation
Familiarity with code versioning tools like GIT
Strong sense of ownership and leadership quality
Experienced in the tools of our web stack
o Python
o Celery
o Postgres
o Redis
o RabbitMQ
Nice to Haves:
Prior experience at a growth stage Internet/Software company
Experience with ReactJS, Google Cloud, Heroku
Cloud deployment and scaling experience
- 5-8 years of experience in handling social media and Influencer marketing campaigns
- Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms
- Understanding of SEO and web traffic metrics
- Good knowledge of social media KPIs
- Proven track record in outreach campaign strategies
- In-depth knowledge of the social media marketing industry
- Impeccable verbal and written communication skills
Responsibilities
- Develop and execute social media strategies and creative campaigns
- Identify and build relationships with prominent influencers and thought leaders
- Develop content ideas and write and curate content
- Research relevant industry experts, competitors, target audience, and users
- Brainstorm new, creative approaches to influencer campaigns
- Keep abreast of emerging trends, technologies, and influencers.
- Find new and better ways of measuring social media activity.
- Develop, implement and manage our social media strategy
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with the latest social media best practices and technologies
- Work with copywriters and designers to ensure content is informative and appealing
- Monitor SEO and user engagement and suggest content optimization
Key Performance Indicators
- Creating unique value propositions for both brand and key products and implement them with an always-on calendar
- Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
- Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
- Improve engagement rate for the brand across relevant platforms.
Core competency
- Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
- Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
- Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
- Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback
Java- Develop, maintain and support company
- Assist in technical specification and solution design documentation to address customer needs
- Ensure customer implementations are delivered to meet/exceed customer expectations
- Collaborate with cross-functional teams on project delivery, solution development, and deployment as needed
Requirements:
- 2+ years experience in a software development/consulting role, preferably in comprehensive eBusiness and Supply Chain Solutions
- 2+ years experience in Software Analysis, Design, and Development using J2EE technology stacks (Core Java, JSP, XML, Hibernate & Java scripts) and Oracle database (PL/SQL)
- 2+ years experience with the configuration and Installation of J2EE servers like Web logic, Web Sphere, and Oracle
- 2+ years experience with integration technology (knowledge of EAI and B2B tools)
- 2+ years working knowledge of UNIX system (Solaris and Linux)
- Exceptional verbal and written communications skills
- Excellent interpersonal & planning skills and cross-group coordination at all levels
- Bachelor Degree in Computer Science, or equivalent
- Willing to travel when needed.
Preferred (Optional) Skills:
- Supply-chain domain experience implementing and integrating Global Trade Management solutions
- Experience in the integration, deployment or support of an ERP, SCM, or similar systems from SA
Java
Spring BootAmazon Web Services (AWS)Preferred Skills:
We want to really emphasize Spring Boot (2+ years although 1+ if candidate particularly strong) Using Redis as a caching technology with Spring Boot would be a strong plus
Using Redisson (a particular java client library that can be easily configured with Spring Boot) would be a strong plus
Knowledge of event based messaging systems (Amazon SNS, Amazon MQ, or Kafka (in AWS) Data Cleaning tools and techniques in CSV and Excel
Strong Knowledge of Spring Boot Dependency Injection and Configuration
Experience with APIs for popular e-commerce platforms (Magento, Shopify, Big Commerce, etc.)
SDLC (Software Development Lifecycle) Tools in the context of AWS. (Tools classified under DevOps)
Experience with managing AWS EC2 VM instances and using AWS managed Services (like S3, MySQL, VPC/Networking, Lambda, etc)
Performance Analysis Tools (Code Profiling) on Java VM and particularly Spring Boot
Experience in the development of Workflow or Business Process ApplicationsNice to Have:
Experience with Cassandra or MongoDB with Spring Boot
Horizontal Scaling with Spring Boot (considerations running multiple instances of Spring Boot instances)
Experience with placing Spring Boot applications in Docker/Kubernetes container ecosystems (especially in AWS)
Search technologies such as Lucene/Solr
C#C++
.NETC
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon