Sr.Customer Support Representative

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Job Description – Java Developer

Role: Java Developer

Location: Pune / Mumbai

Experience: 5 to 10 years

Required Skills:

We are looking for an experienced Java Developer with strong expertise in Core Java, Spring, Spring Boot, and Hibernate. The candidate should have solid experience in designing, developing, and deploying enterprise-grade applications, with strong understanding of OOPs concepts, data structures, and algorithms. Hands-on experience with RESTful APIs, Microservices, and Database technologies (MySQL/Oracle/SQL Server) is essential.

The ideal candidate should be well-versed in version control systems (Git), build tools (Maven/Gradle), and CI/CD pipelines (Jenkins). Exposure to cloud platforms (AWS/Azure/GCP) and containerization (Docker/Kubernetes) will be a strong plus.

Key Responsibilities:

• Design, develop, and maintain scalable and high-performance applications.
• Write clean, reusable, and efficient code following best practices.
• Collaborate with cross-functional teams to deliver quality solutions.
• Perform code reviews, debugging, and performance tuning.
• Ensure application security, reliability, and scalability.

Good To Have Skills:

• Knowledge of front-end technologies (JavaScript, Angular/React).
• Familiarity with Agile/Scrum methodologies.
• Strong problem-solving and analytical skills.

JOB DESCRIPTION :

COMPANY DESCRIPTION

Gurucul is transforming enterprise security with user behavior and predictive analytics. If you enjoy

working in a fast-paced, rapidly growing and progressive environment, this is the position for you.

Gurucul offers competitive compensation packages and full benefits for all full-time employees.

JOB DESCRIPTION: Technical Lead

Seeking a Java Technical Lead Developer, who will create scalable multi-tier web applications in an agile

software development environment. Applicant should have significant hands-on experience in designing

and coding server components.

The ideal candidate must be able to design and develop enterprise-scale information security software

in collaboration with the engineering team in India and with their counterparts in the US.

SKILLS AND QUALIFICATIONS

• 8 to 14 years experience working as a Java developer on Web/EE applications, ideally multi-tenant SaaS products and at least 3 years as a tech lead.
• Expert in core Java development and Java EE technologies.
• Solid experience building server-side components for enterprise applications.
• Good understanding of browser-side development using any one of the frameworks like Angular, React etc.
• Good understanding of Single-page applications architecture.
• Good understanding of HTML/HTML5, CSS/CSS3, Javascript and object-oriented javascript Should be well versed with server-side and client-side design patterns and anti-patterns.
• Experience using Spring and Hibernate in a commercially available software product.
• Good experience in MVC Architecture like Grails, Spring MVC, Servlets and JSP API programming.
• Exposure to maven/Gradle build script.
• Exposure/Experience with Hadoop and related big data technologies.
• Experience with Git/Gitlab.
• Experience in JMS, Kafka, and Logstash would be considered an added advantage.
• Good understanding of REST APIs and JSON.
• Expert in RDBMS like MySQL 8, SQL, SQL query design, tuning, and experience working with very large databases.
• Experience in multi-threading, and building cluster-aware applications.
• Strong communication skills.
• BS/MS degree in Computer Science, Engineering or related discipline.
• Experience with DevOps pipelines using tools like Jenkins, Gitlab, and Nexus would be a big plus.
• Experience in working in SCRUM as a scrum master.

WHAT TO EXPECT

• Provide inputs in the architecture and design of enterprise applications targeting Fortune 500 companies.
• Development of web-based Enterprise Applications using cutting-edge technologies.
• Gain an insight into enterprise security challenges as it relates to information/Application and infrastructure protection.
• Work closely with a brilliant team based in the USA and India that has successfully launched several software companies.

LOCATION

• The position is based in Pune (India)

Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

Profile: Business Analyst


Job Description:
• Communicate with clients through E-mail/Skype or through any other medium and finalize the scope of the project.
• Experience in wireframe, website flow creation, documentation, FRD and flow charts creation.
• Team management and task allocation.
• Excellent communication skills in the English language.
• Expert planning and project monitoring skills
• Good listening and questioning skills.
• Should be proactive in order to make the project a success.

Keywords Communication Skill, Wireframing, Documentation, FRD

We are seeking a WordPress Developer responsible for both back-end and front-end development, including creating WordPress themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with the responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred.

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development
• Basic onpage SEO skills