Sr.Customer Support Representative

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

JD

• 2-7 years of experience with client-side JavaScript (React/Angular) , CSS, HTML (we have openings at various experience levels ranging from mid-level to senior)
• Building world-class, highly responsive consumer web applications and websites, with a focus on front-end components
• Collaborating with team members to create technical solutions and solving problems
• Developing prototypes as well as industrial-strength products with ease and flexibility
• Practicing test-driven development (unit testing, integration testing)
• Learning new things (every day!)

Role & responsibilities

Drive sales and meet targets by engaging with potential and existing clients via phone, email, and in-person meetings.

In this employment, you are required to do at least 3 client meeting in a week and ensure effective communication and relationship management

Preferred candidate profile

Consult with Product expert Team if any Query arises from Client.

To Convert Prospect into Customers and generate revenue and achieve the assigned Revenue Goal.

Provide regular sales reports and feedback to the Sales Manager.

Role Overview:

Responsible for leading all HR functions at the plant, including manpower planning, recruitment, industrial relations, employee engagement, statutory compliance, and coordination with corporate HR. Ensures smooth HR operations supporting plant productivity and compliance.

Key Responsibilities:

• Lead HR operations 

• Partner with operations leadership to align manpower with production targets.

• Manage end-to-end recruitment for staff, operators, and technical positions.

• Develop and implement HR policies and systems aligned with corporate standards.

• Drive performance management, appraisals, and competency mapping.

• Handle industrial relations, grievance redressal, and union communication (if applicable).

• Ensure statutory compliance – Factories Act, ESI, PF, labour laws, etc.

• Oversee time office, attendance, and payroll coordination.

• Lead employee engagement, retention, and welfare initiatives.

• Coordinate with finance for cost tracking and HR budgeting.

• Mentor and guide junior HR staff at the plant.

Job Title: Fullstack Developer (MEAN Stack)

Company: Deqode

Type: Full-Time

Experience: 5+ Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

Notice Period: Immediate Joiners Preferred

Valid Passport of candidate is mandatory for this profile.

About Deqode:

Deqode is a fast-growing digital transformation company that helps businesses adopt cutting-edge technologies to solve complex business problems. We work on innovative projects in blockchain, AI, enterprise software, and cloud-native development.

Role Overview:

We are seeking an experienced Fullstack Developer with strong proficiency in Node.js and Angular, and hands-on experience in Nest.js. The ideal candidate will be responsible for designing, developing, and maintaining scalable web applications using the MEAN stack.

Key Responsibilities:

• Develop and maintain full-stack applications using Node.js, Angular, and Nest.js
• Build robust REST APIs and integrate with frontend interfaces
• Participate in design and architectural discussions
• Write clean, maintainable, and well-documented code
• Collaborate with cross-functional teams to define and deliver solutions
• Optimize applications for maximum performance and scalability
• Ensure quality through unit testing and code reviews

Required Skills:

• Strong expertise in Node.js with experience in backend development, API design, and event-driven architecture
• Proficiency in Angular for creating responsive and performant frontend interfaces
• Mandatory experience with Nest.js, leveraging its modular architecture and TypeScript capabilities
• Experience with MongoDB or similar NoSQL databases
• Excellent problem-solving and communication skills

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 3+ Years experience in automation testing for web and backend applications.

- Must have experience with API testing tools - RestAssured.

- Strong knowledge of automation testing frameworks (e.g., Cypress, Playwright, Protractor).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

Job Summary:

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Position

Senior Program Manager - Human Resources

About The Convergence Foundation

Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.

The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.

In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.

Organisations We Support:

Central Square Foundation (est. 2012)

Air Pollution Action Group (est. 2019)

India Leaders for Social Sector (est. 2017)

Centre for Effective Governance of Indian States (est. 2019)

ACT EdTech Ambition Fund (est. 2020)

Accelerate Indian Philanthropy (est. 2021)

Foundation for Advancing Science and Technology (est. 2021)

The Udaiti Foundation (est. 2022)

Foundation for Economic Development (est. 2022)

ChangeINKK (est. 2022)

Sports and Society Accelerator (est. 2022)

The Infravision Foundation (est. 2022)

Centre for Research In Schemes and Policies (est. 2022)

Prosperiti

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Position Summary:

The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.

The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.

This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.

Responsibilities

The key roles and responsibilities will be:

1. Organizational Design and Development:

• Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
• Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
• Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
• Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
• Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.

2. Culture Enhancement:

• Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
• Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
• Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.

3. Leadership Training and Development:

• Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
• Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
• Design and drive the Leadership Academy for Leaders across grantee organisations

4. Learning and Development:

• Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
• Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.

5. Compensation and Benefits Optimization:

• Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
• Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.

Desired Qualifications, Skills and Abilities

Ideal candidates should have the following qualifications and skills:

Masters degree in Human Resources or related field from a top-tier institution.

• 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
• Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
• Excellent communication and presentation skills.
• Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
• Demonstrated expertise in organizational design, change management, and culture transformation.
• Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact

Personal Characteristics and Desired Qualities

• Strong relationship-building skills, with a focus on networking and nurturing talent.
• Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
• Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
• Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
• Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.

Compensation

Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.

Location

New Delhi, India

• Design the architecture and their solutions
• Define user stories and implement them using agile methodology
• Engage and manage a team of software engineers; including task planning and code reviews
• Have technical ownership of the product

Must have:

• Fullstack experience (React, Node JS, VU, Python)
• Expert in web technology (SaaS)
• Know-how of cloud technology
• Broad experience with multi-platform development tools and toolkits
• Experience in release engineering and configuration management
• Comfort with both client-side and server-side development
• Passion for agile
• Knowledge of CICD pipeline

Bonus if you:

• Have experience working in the healthcare industry
• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these