
Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
-
Attends regular meetings and feedback sessions

Similar jobs

Designation: React Native Developer
3+ years experience in development using Javascript with React Native, React.JS and Node.js is a must.
Required Skills/Experience:
- 3 to 6 years of experience designing and/or developing web based applications using React Native,Node.js, React.JS and Hybrid Mobile Development, Bootstrap, Javascript for mid level
- Very well understanding of React Native, Javascript, Browsers, Mobile platforms, real time communication
- Good experience with React Native
- Hands on experience developing responsive web applications
- Ability to learn alternative technologies based on need
- Experienced in product development lifecycle (prototyping, hardening, testing etc.)
Additional Skills/Experience:
- Experience with NoSQL databases such as MongoDB, Cassandra
- Eagerness to participate in product functional and user experience designs
- Excellent group facilitation and communication skills (both verbal and written)
- Familiarity with other popular Javascript libraries and frameworks such as ReactJS, VueJS
- Familiarity with i18n, latest trends in UI and UX designs
- Experience with implementation of payment gateways applicable in different countries
Education Requirement:
- Bachelors/Masters degree in Computer Science or Masters in Computer Applications
Skills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
Job Roles and Responsibilities – Java Developer
Primary Role and Responsibility: .
· Bachelor’s degree in computers / Electronics/Any Graduate
· 3-6 years of relevant experience.
· Contribute to all phases of the development lifecycle
· 3 to 6 years of experience.
· Write well designed, testable, efficient code
· Ensure designs are compliant with specifications
· Prepare and produce releases of software components
· Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
· Work from Office
Expertise You ll Bring
· Development skills in Language and Framework
· Strong coding skills in Core Java 8.0
· Expertise in J2EE
· Spring Boot
· Spring Data JPA
· Hibernate
· Expertise in REST API development and deployment using a microservices paradigm
· A good understanding of RDBMS concepts
· Knowledge of deployment and build tools
· A good understanding of Terraform scripts (needing only minor changes / enhancements)
We CondéNast are looking for a Support engineer Level 2 who would be responsible for
monitoring and maintaining the production systems to ensure the business continuity is
maintained. Your Responsibilities would also include prompt communication to business
and internal teams about process delays, stability, issue, resolutions.
Primary Responsibilities
● 5+ years experience in Production support
● The Support Data Engineer is responsible for monitoring of the data pipelines
that are in production.
● Level 3 support activities - Analysing issue, debug programs & Jobs, bug fix
● The position will contribute to the monitoring, rerun or reschedule, code fix
of pipelines for a variety of projects on a daily basis.
● Escalate failures to Data-Team/DevOps incase of Infrastructure Failures or unable
to revive the data-pipelines.
● Ensure accurate alerts are raised incase of pipeline failures and corresponding
stakeholders (Business/Data Teams) are notified about the same within the
agreed upon SLAs.
● Prepare and present success/failure metrics by accurately logging the
monitoring stats.
● Able to work in shifts to provide overlap with US Business teams
● Other duties as requested or assigned.
Desired Skills & Qualification
● Have Strong working knowledge of Pyspark, Informatica, SQL(PRESTO), Batch
Handling through schedulers(databricks, Astronomer will be an
advantage),AWS-S3, SQL, Airflow and Hive/Presto
● Have basic knowledge on Shell scripts and/or Bash commands.
● Able to execute queries in Databases and produce outputs.
● Able to understand and execute the steps provided by Data-Team to
revive data-pipelines.
● Strong verbal, written communication skills and strong interpersonal
skills.
● Graduate/Diploma in computer science or information technology.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker and
Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of communities,
culture and the contemporary world. Our operations are headquartered in New York and
London, with colleagues and collaborators in 32 markets across the world, including
France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and Latin America.
Condé Nast has been raising the industry standards and setting records for excellence in
the publishing space. Today, our brands reach over 1 billion people in print, online, video,
and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made the
right move to invest heavily in understanding this data and formed a whole new Data
team entirely dedicated to data processing, engineering, analytics, and visualization. This
team helps drive engagement, fuel process innovation, further content enrichment, and
increase market revenue. The Data team aimed to create a company culture where data
was the common language and facilitate an environment where insights shared in
real-time could improve performance. The Global Data team operates out of Los Angeles,
New York, Chennai, and London. The team at Condé Nast Chennai works extensively with
data to amplify its brands' digital capabilities and boost online revenue. We are broadly
divided into four groups, Data Intelligence, Data Engineering, Data Science, and
Operations (including Product and Marketing Ops, Client Services) along with Data
Strategy and monetization. The teams built capabilities and products to create
data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.



Job description:
Full Stack Asp.net developer essential knowledge in:
1) Asp.net MVC with C#.net, Asp.net Webforms added advantage,
2) Sql Server 2014 or above with strong hold on joins, stored procedures and handling larger database tables
3) Javascript/Jquery with skills on html and css.
4) Making and consuming RESTful web apis through Asp.net MVC application and jquery.
5) IIS management knowledge is the added advantage.
6) Loyalty Domain experience or knowledge is added advantage.
(OR)
7) Travel Domain experience or knowledge is added advantage.



We have urgent Requirement for .Net Developer with one of leading IT firm.
Experience : 5yr - 8yrs
Qualification : Computer Science, Engineering or a related field
Location : Mumbai (Thane)
Job Description :
- Required 5 to 8 years of experience
- Good knowledge of Web api development
- Required Hands on experience in Angular and .net core
- Knowledge of Authentication and authorization Hands on entity framework using C#
- Hands on SQL query and LINQ queries
- Angular 2 + working Hands-on knowledge
- Good knowledge of C# and OOP concept

Roles & Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly - responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
React.js Developer Requirements:
- 1-3 Years Previous experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS3, HTML5, bootstrap and material design.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience in Next.js, Ant design, Node.js and Python will add extra advantage but not mandatory
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
To generate the lead
To create dealers, distributors network
To handle channel sales
To visit retail outlets
To collect orders
To generate sales and revenue
To achieve sales target


