Sr.Customer Support Representative

Role- Course Counselor (Sales Executive)

Location-Hyderabad/Ahmedabad/Kochi

Working Days- 6 Days Full Time Work from Office

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students towards making informed decisions about their career paths in the dynamic fitness industry. Your role will include handling inquiries, conducting one-on-one counselling sessions, and surpassing admission targets.

Responsibilities:

• Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.

• Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.

• Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from Organization.

• Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.

• Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.

• Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.

• Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.

• Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.

• Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.

Desired Profile:

To excel in this role, you should possess the following skills and qualities:

● Excellent communication and coordination skills: You should have

strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance and support, you will help them make informed decisions.

● Target-oriented and focused: You should be driven by goals and maintain a sharp focus on achieving them.

● Proactive and avid learner: Valuing initiative, you should constantly seek opportunities to enhance your skills and knowledge. Expanding your knowledge base will enable you to provide valuable assistance to prospective students. Join our dynamic team and contribute to shaping the future of aspiring fitness professionals. If you are passionate about helping individuals in their career journeys, apply now to make a meaningful impact on their lives.

If Anyone interested apply through link:-  https://tiny.cc/NGtalent

We are seeking a highly skilled and motivated Data Scientist to join our team. You will be responsible for extracting insights from complex data sets, developing predictive models, and communicating findings to drive data-informed decision-making within the organization. The ideal candidate will have a strong background in statistics, machine learning, and data visualization, as well as excellent problem-solving and communication skills.

Responsibilities:

• Data Collection and Cleaning: Gather, clean, and preprocess data from various sources, ensuring data quality and integrity.
• Exploratory Data Analysis (EDA): Conduct EDA to understand data distributions, identify patterns, and uncover insights.
• Feature Engineering: Select, transform, and create relevant features to improve model performance.
• Model Development: Develop and implement machine learning models for prediction, classification, and other analytical tasks.
• Model Evaluation and Selection: Evaluate model performance using appropriate metrics and select the best model based on business requirements.
• Model Deployment and Monitoring: Deploy models into production and monitor their performance over time.

• We seek a qualified React Native developer to join our Engineering team.
• 3+ years of professional experience working with React Native. You will be working with our engineers to develop and maintain high-quality mobile applications for both platforms as Android and iOS.

• Job Responsibilities Strong proficiency in JavaScript, ability to write clean code adhering to ES6+.
• Strong & thorough understanding of React-Native, and its core principles.
• Implement pixel-perfect UI's that match designs.
• Familiar with App distribution Process for both iOS and Android.
• Familiarity with code versioning tools (Such as Git)
• Familiarity with RESTful APIs
• Experience with Native Mobile app deployment on App store and google play store.

Skills:- iOS App Development, React Native, RESTful APIs and Mobile App Development

Job Title: UI/UX and Graphic Designer

Department: Design

Reports To: Head of Design

Summary:

The UI/UX and Graphic Designer is responsible for the design of user interfaces and graphics for a variety of products and services. The ideal candidate will have a strong understanding of UI/UX design principles and practices, as well as experience with graphic design software such as Figma. The candidate will also be responsible for handling the company's WordPress website. Training will be provided.

Responsibilities:

• Design user interfaces for websites, mobile apps, and other digital products
• Create graphics for marketing materials, social media, and other promotional purposes
• Work with product managers, engineers, and other stakeholders to gather requirements and create designs
• Collaborate with other designers to create a cohesive look and feel for products and services
• Stay up-to-date on the latest trends in UI/UX and graphic design
• Handle the company's WordPress website

Qualifications:

• Bachelor's degree in design or a related field
• 1-3 years of experience in UI/UX or graphic design
• Strong understanding of UI/UX design principles and practices
• Experience with graphic design software such as Figma
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Creative and innovative problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunity to work on a variety of interesting and challenging projects
• Collaborative and supportive work environment
• Chance to make a real impact on the company and its products

If you are a talented and experienced UI/UX and graphic designer who is looking for a challenging and rewarding opportunity, we encourage you to apply for this position.

About Presidea Tech:

Presidea Tech was founded in 2020 to offer professional web and mobile-based services to businesses, worldwide. We provide a wide range of design and development services that are all delivered using the latest technologies with the greatest support. Our aim is to acquiesce our customers with the means to effectively commence and proclaim themselves online successfully. We go through our proven planning to help you build your brand, expand your web presence globally and establish more meaningful relationships with your customers. Our work philosophy is “Always deliver, more than expected” and we follow to convey more than what companies expect from our services.

Roles and responsibilities

• Design, develop and implement software programming applications.
• Build a highly scalable product.
• Participate in gathering business requirements and assessing existing architectures and resources.
• Work with the application development team in delivering the project and deliverable within time and with good quality.
• Perform unit testing, oversee quality assurance of applications through system testing.
• Establishes processes for performance and conducts code reviews.
• Manage and mentor junior members of the team on good coding practice

Skills and experiences

• E/ B.Tech in computer science or a related field.
• Efficient in Java, Spring Core, Spring Boot, Microservices
• Efficient in React native, React Js
• Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
• Proficiency with Object-Oriented Design (OOD)
• Experience in Web services (REST or SOAP)
• Familiar with Agile SDLC and CI/CD
• Development experience in both mobile & web.
• End to end development experience is highly preferred
• Good understanding of unit testing methodologies.
• Startup work culture mindset.

About us: 

A new start-up is on the horizon, BroBazaar is a new age marketplace for the property market. BroBazaar, an iOS, and Android app enables the Builders, Brokers, and customers to close a property deal much faster than today and would also streamline the workflow with a great customer experience.  

Our team members are carefully selected, and the approach helps nurture entrepreneurship and great ideas into our solutions. We seek out multiple professionals who thrive in a congenial, start-up-focused atmosphere. 

Our team is friendly, focused, and a tad obsessive. The kind of people you’ll love working with. 

ROLE

We are looking for talented and passionate User Experience Designers to make our voice driven products easy to use and refined. The designer should be capable of executing an end-to-end design process from user research, competitive study, creating user flows and wireframes to building user interface and prototypes. At each stage, you would be identifying user needs and making sure that the final product delivers on them through a delightful, usable experience.

RESPONSIBILITY

• Apply design thinking, design methods, tools & processes to generate new ideas and concepts.
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high-fidelity prototypes.
• Understand, define and validate solutions via usability testing and consultation with users.
• Iterate, prototype and arrive at comprehensive solutions
• Work closely with engineers to ensure high quality execution.

• 4+ years’ experience in designing for web, Android, and iOS with familiarity of technical constraints and limitations as they apply to designing for multiple platforms such as desktop and mobile
• Portfolio that demonstrates ability to design engaging and usable user-centered experiences and applications.
• Nimbleness; the ability to turn around rigorous wireframes and mockups quickly in an iterative environment

PREFERRED REQUIREMENT

• Previous experience in health tech products or voice based interfaces.
• Bachelor's degree in Design, Human-Computer Interactions, Computer Science, a related field, or equivalent practical experience.
• Experience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process
• Proficiency with mobile and web design patterns and accessibility standards ·
• Self-motivated, able to prioritize and manage workload and meet critical project deadlines.
• Visual design skills.
• Ability to balance user needs with business strategy.
• Skills in communicating and influencing product design strategy.

Key Responsibilities

• There are two main responsibilities of the role:
  • to increase the overall top line by increasing the application rate(optimizing the funnel) 
  • ensuring more users are retained post the first consumption cycle. 
• Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
• Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
• Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers. 
• Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
• Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes

• Strong hands on in Core Java, OOPS, Exception handling, Multi-Threading, Generics and design patterns.
• Proficient in designing and developing web applications using Java/JEE
• Working experience in Spring Boot, Spring Integration and REST Web services
• Exposure to UI technologies/frameworks like JavaScript, React JS , Flux and knowledge of CSS, HTML etc
• Build tools like Maven.
• Should possess good communication skills and a go getter attitude.
• Good in debugging code through eclipse and browsers
• Should be capable to work independently. Desirable
• Experience in any Continuous Integration/Delivery tools like GIT, Docker, Jenkins, Ansible
• Working knowledge of database like Oracle and application server like Tomcat, WebLogic.
• Knowledge of Linux
• Exposure to any test automation technologies such as Selenium, Fitnesse, Mockito, Junit, any other testing frameworks
• Candidate must to have exposure to working in a fast-paced environment using Agile methodologies
• A person with technical thrust who keeps him up to date with latest technology trends, practices, patterns etc. Knowledge of Open Source tools and technologies