Job Responsibility:
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Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
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Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
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Contributes to team effort by accomplishing team metrics and SLA
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Provides all billing-related information to customers – helps in resolving any billing issues
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Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
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Ensures and provides quality service to both internal and external customers.
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Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
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Participates and provides expertise as a member of the Customer Care group
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Attends regular meetings and feedback sessions
Subodh Popalwar
Software Engineer, Memorres
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Position: Business Analyst
Experience: 2+ years
Industry: Healthcare
Education: Bachelor’s degree in Computer Engineering or related field
Role Overview:
We are seeking a skilled and motivated Business Analyst with expertise in the healthcare domain. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to bridge the gap between business requirements and technical solutions. You will play a pivotal role in driving impactful healthcare projects by analyzing, documenting, and improving processes.
Key Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements in the healthcare domain
- Develop clear and detailed business requirement documents (BRDs), functional specifications, and workflows
- Conduct gap analysis and recommend solutions to enhance healthcare systems and processes
- Work closely with development teams to translate business needs into technical solutions
- Ensure compliance with healthcare regulations and standards (e.g., HIPAA, HL7)
- Create and execute test plans to validate system functionality and performance
- Assist in the implementation and adoption of new healthcare software and tools
- Provide training and support to users for new systems or processes
- Continuously monitor and evaluate project outcomes to identify opportunities for improvement
Key Skills and Qualifications:
- Bachelor’s degree in Computer Engineering or a related field
- 2+ years of experience as a Business Analyst in the healthcare domain
- Strong understanding of healthcare systems, processes, and regulatory requirements
- Proficient in tools like MS Office, JIRA, Confluence, or other project management software
- Familiarity with data analysis tools and healthcare standards like HL7, ICD, or FHIR
- Excellent communication and interpersonal skills to interact with stakeholders at all levels
- Strong problem-solving and analytical skills with attention to detail
- Ability to manage multiple tasks and work in a fast-paced environment
Preferred Qualifications:
- Certification in Business Analysis (e.g., CBAP, CCBA)
- Experience with Electronic Health Records (EHR) or Hospital Management Systems (HMS)
- Knowledge of Agile methodologies
What We Offer:
- Competitive salary and benefits
- A collaborative and innovative work environment
- Opportunities for professional growth and development
If you are passionate about leveraging your analytical skills to transform healthcare systems, we would love to hear from you!
PHP
LaravelTechnical Competency:
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Proven Experience using PHP framework Laravel
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Experience in Web Application Development using PHP/MySQL
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Good knowledge of HTML5, CSS3, jQuery,JSON, JavaScript and Bootstrap framework.
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Must have strong object-oriented PHP programming skills
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Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
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Understanding accessibility and security compliance.
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Experience in developing high-end web applications in Javascript Frameworks (AngularJS/ReactJS/VueJS) along with API building will be considered as an advantage but not necessary.
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Ability to perform UI/backend tests to optimize performance
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Must be proficient in the use of GIT
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A talent for effective problem solving and troubleshooting
What You Need To Apply:
- Previous work experience as a Laravel developer for 1 year at least.
- Good experience with Javascript
- Self-motivated with the ability to work independently or jointly in a self-directed way.
- Demonstrated successful development of web or mobile-based applications
- Proven analytical and problem-solving capabilities
- Keen attention to detail
- Strong work ethic and desire to build industry-leading products
- Proactive instead of reactive
- Looking for ways to improve self and projects
.NET
C++
Amazon Web Services (AWS)Core Competency:
• Extensiveexperiencewith C# and ASP.net/.NETCore 2.0 / .NET WebAPI core framework framework • concept's and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics, Queues & Publish Subscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with database development including relational database design, SQL, and ORM • Agile Delivery experience • Deploying .Net Core web application/API in Windows and Linux • Experience with web developmenttechnologiesincludingASP.NET, MVC3, EF, HTML, JavaScript, • JQuery, AJAX and CSS, LINQ. • Experience with core Microsoft.Net technologies including WCF, LINQ, and EF • Experience designing and developing enterprise-grade software • Experience with source control management systems and deployment environment • Experience with debugging, performance profiling and optimization. • Comprehensive understanding of object-oriented and service-oriented applicationdevelopment,techniques and theories • Internally motivated, able to work proficiently both independently and in a team environment • Strong communication skills with both internal team members and external business stakeholders • Experience with user interface design and prototyping
Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost.
2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.
Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.
Proven ability to demonstrate products, methods, or services to prospective or current customers.
Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.
A consultative approach to sales pursuits
Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.
Excellent writing skills (Statement of work, proposals, documentation, presentations)
Excellent verbal skills (explanation of solutions, meetings, presentations, training)
Self-starter with excellent written and verbal communication skills.
Any Degree qualified.
Swift
Android Development- Proven software development experience and ANDROID skills development
- Proven working experience in ANDROID app development and
- Have published at least one original ANDROID app
- Experience with ANDROID SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Experienced in SWIFT Language
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Must have 2+ years of experience in Angular 7 or later, Typescript, HTML5, CSS3, Bootstrap 3+ and Bootstrap material design.
Working knowledge of integrating with RESTful APIs.
Expertise in designing reusable angular components, directives, and services.
Firm grasp of UI/UX principles, ability to convert UX designs into deliverables.
Proficient understanding of CSS pre-processing platforms, such as LESS and SASS
Up to date with the latest UI trends, techniques, and technologies
Must have fantastic attention to detail and good eye for aesthetics: layout, grid systems, color theory and typography.
Proficient understanding of mobile & web platforms and responsive design
Role: Design and Programming
Industry Type: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Employment Type: Full Time
Education: UG : Any Graduate in Any Specialization
Key Skills:
UX/UI design, Angular7+, CSS, HTML5, JavaScript, TypeScript, Bootstrap, Responsive design.
React Native
React.jsAndroid DevelopmentAbout The Company
Tekhne is a digital agency based in Mumbai and Amsterdam, that creates user-focused experiences. More info: tekhne.nl
Through our SaaS app immidi (http://immidi.com), we are transforming the way Enterprises connect with their B2B customers. We are looking for talent who can help us scale the app to new heights.
As a Senior React Native Developer, you will play a key role to define the solution direction, deliver and maintain good quality code, use structured problem-solving and produce scalable long-term solutions.
Our App is built with React Native for iOS and Android, supported by multiple NodeJS web-services and our deployments are automated using CI/CD tools.
Some of our key clients: Unilever, L'Oréal, KraftHeinz, UNDP
This job is located in our Mumbai office.
What We Are Looking For:
- You have a minimum of 4 years experience building and publishing Mobile Apps (iOS/Android);
- At least 2 years of experience in React, React Native, Redux;
- You have experience with SaaS products, handling Native configurations with multiple Git branches;
- You worked with HTML5, CSS3, JavaScript and JavaScript libraries and frameworks;
- Experience with NoSQL databases such as DynamoDB;
- Experience with NodeJS and backend services;
- Experience with Amazon services such as S3 and SQS is a plus;
- Experience with automated deployment CI/CD tools;
- Knowledge of iOS & Android design principles and interface guidelines;
- You have good communication skills in English;
- You like working in a fast-paced international environment;
- You are interested in coaching your fellow developers;
We Offer You
- A challenging position in a growing team with a strong start-up mentality;
- Competitive salary with benefits;
- ‘All-you-can-eat’ Friday lunches;
- Arrange your own workstation: Macbook/iPhone and all other options a techie could dream of;
- International working environment;
AngularJS (1.x)
NodeJS (Node.js)
Adobe Illustrator
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Software Engineer, Memorres