Sr.Customer Support Representative

Job Description :

Position Title : PHP Laravel Developer

Job Type : Full-Time

Location : Gurgaon

Key Responsibilities :

• Develop, maintain, and enhance web applications using PHP and Laravel framework.
• Design and optimize SQL databases to ensure high performance and responsiveness.
• Collaborate with cross-functional teams to understand project requirements and deliver scalable solutions.
• Troubleshoot, debug, and resolve application issues to ensure seamless functionality.
• Implement security measures and best practices to protect application data.

Required Skills and Qualifications :

Experience :

• 3-5 Years as a PHP Developer.

Mandatory Skills :

• Proficiency in Laravel framework and strong expertise in SQL.
• Solid understanding of object-oriented programming principles.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Ability to write clean, well-documented, and reusable code.
• Strong problem-solving skills and attention to detail.

What We Offer :

• Competitive salary and benefits package.
• Collaborative and innovative work environment.
• Opportunities for growth and learning within the company.

About the Role

We are looking for a creative and result-driven LinkedIn Marketing Executive to strengthen our brand presence, generate quality B2B leads, and execute impactful LinkedIn marketing campaigns. The ideal candidate should have experience in organic LinkedIn marketing, employee branding, content strategy, and lead generation.

Key Responsibilities

• Plan and execute LinkedIn marketing strategies to increase brand awareness.
• Manage and optimize the company's LinkedIn page.
• Create engaging content including posts, articles, carousels, case studies, and thought leadership content.
• Develop and manage personal branding strategies for company leadership.
• Generate B2B leads through LinkedIn Sales Navigator and organic outreach.
• Build and nurture relationships with prospects through LinkedIn.
• Coordinate with the design and content teams for high-quality creatives.
• Monitor LinkedIn analytics and prepare weekly/monthly performance reports.
• Stay updated with LinkedIn algorithm changes, trends, and best practices.
• Work closely with the sales and product marketing teams to support lead generation campaigns.

Required Skills

• Hands-on experience with LinkedIn Marketing.
• Knowledge of LinkedIn Sales Navigator.
• Excellent content writing and copywriting skills.
• Understanding of B2B marketing and lead generation.
• Experience with Canva or Adobe Creative Suite is a plus.
• Familiarity with CRM tools is an advantage.
• Strong communication and analytical skills.

Preferred Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 1–3 years of experience in LinkedIn marketing or B2B digital marketing.

KPIs

• Growth in LinkedIn followers and engagement.
• Qualified leads generated through LinkedIn.
• Profile and page engagement rate.
• Campaign performance and conversion rate.
• Brand visibility and reach.

Why Join Us?

• Work on innovative SaaS, HRMS, ERP, CRM, and AI-based products.
• Opportunity to build a strong B2B brand.
• Collaborative and growth-oriented work environment.
• Career advancement and learning opportunities.
• Competitive salary with performance-based incentives.

About the internship-

Selected intern's day-to-day responsibilities include:

1. Identify and generate new business opportunities through research, networking, and outreach.

2. Learn and understand company products (SaaS, software solutions, automation tools).

3. and effectively communicate their value to prospective clients.

4. Deliver impactful presentations, pitches, and demos to convert leads into clients.

5. Build and maintain strong client relationships to ensure long-term engagement.

6. Collaborate with technical and sales teams to align business growth strategies.

7. Stay updated with industry trends, emerging technologies, and competitors.

Who can apply-

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are available for duration of 6 months

3. have relevant skills and interests

Other requirements-

1. Bachelors/masters degree in engineering, computer science, IT, business, or related field.

2. Foundational knowledge of the software development life cycle (SDLC), including awareness of front-end and back-end technologies and database concepts.

3. Basic coding and database knowledge.

4. Strong communication and convincing skills (must-have).

5. Good understanding of technology/software concepts.

6. Excellent interpersonal and presentation skills.

7. Self-motivated, proactive, and result-oriented

8. Knowledge of SaaS products, cloud solutions, or digital platforms.

9. Familiarity with CRM tools, lead generation, or digital marketing basics.

10. Internship/project experience in sales, marketing, or business development.

P&L Ownership: Lead and manage end-to-end marketing budgets, CAC, LTV, and contribution margins.

Strategy Development: Design and implement 360° marketing strategies across digital, performance, brand, influencer, CRM, and offline retail.

Team Leadership: Manage, mentor, and scale a team of channel experts across media, content, performance, and growth.

Channel Optimization: Oversee performance marketing (Meta, Google, Amazon), SEO, email/SMS, and affiliate to drive customer acquisition and retention.

Brand & Content: Work closely with the brand and creative teams to define positioning, campaigns, and brand storytelling across platforms.

Campaign Planning: Lead monthly and quarterly marketing calendar aligned to business goals and product launches.

Cross-Functional Collaboration: Partner with founders, supply chain, product, and ecommerce teams to ensure seamless execution and brand alignment

Reporting & Insights: Drive marketing analytics, dashboards, and reporting for continuous improvement.

Key Responsibilities

Performance Optimization & Query Tuning

  • Tune query performance for PostgreSQL, EdgeDB, MongoDB Atlas, and Snowflake.

  • Analyze execution plans, identify bottlenecks, and implement indexing & caching strategies.

  • Work with engineering teams to optimize schema design for OLTP (Postgres/EdgeDB) and metadata storage (MongoDB).

Database Architecture & Scalability

  • Design multi-tenant scaling strategies for PostgreSQL and MongoDB Atlas (schema, sharding, partitioning).

  • Implement high-availability, replication, and clustering configurations.

  • Optimize Snowflake warehouse configurations for query speed and cost control.

Operational Excellence

  • Plan and execute zero-downtime database upgrades and schema migrations.

  • Set up proactive monitoring, alerting, and anomaly detection across all database systems.

  • Manage capacity planning for storage and compute resources across Postgres, MongoDB Atlas, and Snowflake.

Storage & Cost Optimization

  • Reduce storage costs via archiving, partitioning, compression, and lifecycle policies.

  • Optimize Snowflake compute and storage usage with warehouse tuning and data pruning.

  • Implement tiered storage strategies for cold vs. hot data.

Security, Compliance & Governance

  • Enforce encryption, access controls, and audit logging across all databases.

  • Ensure compliance with GDPR, SOC 2, and other relevant regulations.

Collaboration & Knowledge Sharing

  • Partner with backend, platform, and data engineering teams to ensure efficient database usage.

  • Provide training and documentation on query best practices and schema design.

Qualifications

Required:

  • 7+ years DBA experience, with deep expertise in PostgreSQL and MongoDB Atlas.

  • Strong understanding of multi-tenant architectures in production.

  • Experience with Snowflake query optimization, warehouse tuning, and cost management.

  • Proven success in executing zero-downtime upgrades and large-scale migrations.

  • Strong skills in query optimization, indexing, partitioning, and sharding.

  • Proficiency in scripting (Python, Bash, SQL) for automation.

  • Hands-on experience with monitoring tools (pg_stat_statements, Atlas monitoring, Snowflake Resource Monitors, Prometheus, Grafana).

Nice to Have:

  • Experience with EdgeDB or graph/relational hybrid databases.

  • Familiarity with Kubernetes-based database deployments (StatefulSets, Operators).

  • Background in distributed caching (Redis, Memcached).

#HiringAlert

We are looking "Senior Software Engineer - Angular " for Reputed Client @ Permanent Role.

• Experience: 4 - 7 yrs

Primary Skills

•4+ years experience in C#

•Minimum 2-3 years of experience in Angular 8 (2+) version with Type Script and JavaScript, HTML5, CSS3 and dotnet core

•Minimum 2-3 years of experience with Web API, Entity Frame work and Linq Queries

•Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

•Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

Secondary Skills

•Minimum 1-3 years of experience on UI development using Bootstrap and Responsive Pages

•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

•Test Driven development using Nunit, Jasmine and Protractor

•Proven experience of delivering on-time and with quality

•Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

•Should have experience in developing ERP applications or Database Intensive Data Entry applications.

•Been on a support role for a period of 2 years or more

•Hands on experience of configuration management and version maintenance

•Prior experience of working in the shipping domain

•Hand on experience in writing technical specifications

•Should have skills to quickly learn the Business Process and understand the overall project scope.

•Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

Location : Bangalore

1.    Must be graduate (BCA or B.Tech or MCA)

2.    Minimum 1-6 years of experience

3.    Should have strong knowledge in Microsoft business central and Microsoft Dynamics Nav

4.    Strong knowledge of AL

5.    Good communication skill

Responsibilities

• Complex ABAP programming, testing and debugging functions related to the implementation of SAP modules
• Understand the requirements from provided functional designs and transform these requirements into the technical designs
• Close communication with functional teams /designers and build professional relationships with clients