Cutshort logo
Trimble logo
Sr.Customer Support Representative
Sr.Customer Support Representative
Trimble's logo

Sr.Customer Support Representative

Subashini Bakthavatchalam's profile picture
Posted by Subashini Bakthavatchalam
1 - 5 yrs
₹1L - ₹5L / yr
Chennai
Skills
Voice processing
Inbound Marketing
Outbound marketing

Job Responsibility: 

  • Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

  • Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

  • Contributes to team effort by accomplishing team metrics and SLA   

  • Provides all billing-related information to customers – helps in resolving any billing issues 

  • Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

  • Ensures and provides quality service to both internal and external customers. 

  • Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

  • Participates and provides expertise as a member of the Customer Care group 

  • Attends regular meetings and feedback sessions 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Trimble

Founded
Type
Size
Stage

About

Trimble is a California-based industrial technology firm that develops hardware-embedded software products for sectors including farming and construction.
Read more

Company social profiles

linkedin

Similar jobs

Staffnixcom
Gurugram
3 - 6 yrs
₹9L - ₹12L / yr
Influence marketing

Strong Influencer Marketing Manager / Influencer Marketing Specialist profiles

Mandatory (Experience 1) – Must have 3+ years of hands-on experience in Influencer Marketing, Creator Partnerships, or Digital Marketing.

Mandatory (Experience 2) – Must have experience independently managing end-to-end influencer campaigns, including influencer identification, onboarding, negotiations, content approvals, campaign execution, and performance tracking.

Mandatory (Experience 3) – Proven experience working with Macro, Micro, and Nano influencers across Instagram, YouTube, and other social platforms, driving both brand awareness and performance-led campaigns.

Mandatory (Experience 4) – Must have strong experience in influencer outreach, relationship management, contract negotiations, and partnership models such as Paid, Barter, Affiliate, and Revenue Share collaborations.

Mandatory (Experience 5) – Must have hands-on experience tracking influencer campaign metrics such as Reach, Engagement, Conversions, CAC, ROAS, and ROI.

Read more
Creatiwise
Siddhi Rane
Posted by Siddhi Rane
Remote only
2 - 10 yrs
₹2L - ₹5L / yr
Digital Marketing
Search Engine Optimization (SEO)
SEO management
skill iconGoogle Analytics
Google Adsense

Role Description

This is a full-time remote position for a Digital Marketer. The Digital Marketer will be responsible for developing and implementing online marketing strategies, managing social media accounts, analyzing digital campaigns, generating leads, and optimizing web traffic and user engagement. Daily responsibilities include planning and executing digital marketing campaigns, creating content for social channels, monitoring analytics, and driving growth through innovative marketing approaches.


Qualifications

  • Expertise in Digital Marketing, including planning and executing online marketing strategies
  • Proficiency in Social Media Marketing and Lead Generation techniques
  • Experience in Web Analytics and data-driven decision-making
  • Strong skills in Marketing with a focus on developing campaigns to drive business growth
  • Excellent written and verbal communication abilities
  • Ability to work independently in a remote environment and meet deadlines
  • Familiarity with marketing tools like Google Analytics, email marketing platforms, or SEO tools is a plus
  • Proven experience in the digital marketing field, and a degree in Marketing, Communication, or related field is preferred


Kindly fill tis Google Form - https://forms.gle/ruYYyeXHf73CCh4A6

Read more
BigRio
Disha Bhardwaj
Posted by Disha Bhardwaj
Remote only
8 - 14 yrs
₹20L - ₹25L / yr
Nest
angular
skill iconNodeJS (Node.js)
MySQL

Role Overview:

We are looking for a detail-oriented and experienced Full Stack Developer to join our growing team in India. This is a remote, full-time opportunity to work on high-impact

projects using modern web technologies. While specific project discovery is underway, we’re looking to onboard developers with a solid foundation across front-end and back-end technologies who are comfortable working in agile environments. You will be collaborating directly with a US-based client and must be available to work the UK shift.

 

 

 

Key Responsibilities:

·        Develop and maintain scalable and performant full-stack web applications

·        Collaborate with UI/UX designers and backend teams to implement responsive, user- friendly interfaces

·        Write unit tests using Jest and ensure code quality and reliability

·        Develop RESTful APIs using Node.js and NestJS framework

·        Utilize Docker Compose for local development and deployment

·        Manage and optimize MySQL databases, including views, stored procedures, and performance tuning

·        Implement access control mechanisms using identity providers like Okta or Auth0

·        Document APIs using tools like SwaggerUI and Postman

·        Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence

·        Use Git for version control and manage merge requests and branches effectively

·        Integrate application loggers for monitoring and diagnostics


Must-Have Skills:

·        Proficiency in HTML, CSS, SASS/SCSS

·        Strong hands-on experience with Angular 18 or higher

·        Familiarity with Angular Material or similar UI component libraries

·        Experience with Node.js and NestJS 10+

·        Working knowledge of Docker Compose

·        Strong SQL skills and experience with MySQL

·        Understanding of authentication and authorization best practices with Okta, Auth0, etc.

·        Comfort using Postman, SwaggerUI, Git, and logging tools

·        Familiarity with agile development processes and using JIRA and Confluence

 

Nice to Have:

·        Experience with form builders like Formsite or FormSort

·        Knowledge of data encryption best practices

·        Prior experience in the public health or POSIT (Public Health Informatics) domain

 

Qualifications:

·        Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

·        3–6 years of experience in full-stack development

·        Strong communication skills and the ability to work independently in a remote team environment

Availability to work UK shift hours to ensure overlap with the US-based client

 

Equal Opportunity Statement:

BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.

Read more
Alliance Global Services
Ahmedabad
3.5 - 6 yrs
₹3L - ₹5.5L / yr
Search Engine Optimization (SEO)
ADS
Digital Marketing

 Post : Digital Marketing Executive (Male Candidate)


Week Days & Hours: 6 Days a week & 10:00 AM to 07:00 PM


Location : Bodakdev, Ahmedabad


Key Responsibilities :


Plan, manage, and execute digital marketing campaigns across social media platforms, Google Ads, Meta (Facebook/Instagram), and other online channels.

Create engaging digital content including posts, videos, to attract target audiences.

 Knowledge of CorelDraw, Photoshop, Adobe Premier & After Effects will be advantage

Should have knowledge of SEO & PPC

Read more
Genetic Callnet
Genetic Callnet
Agency job
via Genetic Callnet by Unnati Gaba
Mumbai, Navi Mumbai
5 - 9 yrs
₹8L - ₹10L / yr
skill iconReact.js
Wordpress
skill iconHTML/CSS
skill iconJavascript

Web Developer 


A good Web Developer should have experience in designing, developing, and maintaining websites across multiple platforms. The most typical duties and responsibilities of the web developer include:

  1. ·      Designing and building responsive and mobile-friendly websites optimised for different devices and browsers
  2. ·         Writing clean, efficient, and well-documented code using languages such as HTML, CSS, XML, JavaScript AND React
  3. ·         Implementing and maintaining website content management systems
  4. ·         Troubleshooting and debugging issues to ensure websites are functioning correctly
  5. ·         Staying up-to-date with the latest web technologies and industry trends to ensure the website is current and secure
  6. ·         Creating and managing databases for website functionality
  7. ·         Ensuring website accessibility and security to protect sensitive data and user information
  8. ·         Maintaining and updating existing websites
  9. ·         Testing both new and current website and correcting potential errors that may arise



Experience : 5 to 10 Years

Location : Mulund

Read more
Sigma Infosolutions
at Sigma Infosolutions
11 recruiters
raghu nandan
Posted by raghu nandan
Bengaluru (Bangalore), Ahmedabad, Jodhpur, Indore
8 - 18 yrs
₹12L - ₹15L / yr
Business Analysis
Business requirements
Requirement Analysis

Job Description of Business Analyst

About the job:

We are looking for a Business Analyst for E-commerce domain (Magento)

Role:

Your role will be of Business Analyst

Location: Bangalore

 

· Requirement Collection, Documentation and Analysis for existing and new projects

· Propose reasonable solution to client’s requirement in alignment with technical & budget feasibility.

· Bring clarity in work scope between development team & client.

· Leading and managing multiple projects end to end.

· Client interaction as needed for execution of project.

· Need based involvement in pre-sales

· Study of new domains as per inputs from Business Development team.

· Study of existing domains.

· Proposing Enhancement for Next Phase of the Projects.

· Managing multiple clients engagements

· Project Estimation

· Project tracking, risks and mitigation planning

· Ensuring that project deliverable are met within specified time & budget with desired customer satisfaction.

· Other business activities as defined by the Department Head

· The work location would be primarily in Bangalore, but if required, you must be available to travel to locations within India or Outside India.

Organizational Support:

We believe that no single person can do everything on his own, and hence you will be supported by the top management in whatever aspects the support is required for, if you display the sense of taking ownership. From technology perspective, we have experienced Architects who can step in to help you finalize and propose architecture and framework aspects of the project. We provide guidance on processes, if required, as we have a full-fledged process department. Any soft-skills training that you may require can also be imparted by our internal Learning and Development division. Finally, we have experienced HR who can help you on people management front.

Read more
Olacabs.com
at Olacabs.com
6 recruiters
Agency job
via zyoin by RAKESH RANJAN
Pune
6 - 10 yrs
₹20L - ₹35L / yr
skill iconiOS App Development
ios developer
skill iconObjective C
skill iconSwift
Xcode
+1 more
iOS Developer: 
 
Role:

• Develop features for Olacabs’s iOS application for customers
• Work on bug fixing and improving application performance
• Actively participate in feature design
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Take ownership of the features assigned right from estimating timelines to Production release

Desired experience:
• Experience working on iOS platform
• Experience in developing B2C mobile applications
• Expertise in development and implementation of mobile applications with custom UI components
• Experienced in memory management and in designing high-performance apps
• Experience working with Google Maps and Social APIs
• Experience working with Objective C, Cocoa, Core frameworks and the iPhone SDK (5.0 and above).
• Experience in shipping applications through App store
• Experience with analytics tools like Google Analytics, Flurry
• Well versed with mobile UI/UX conventions
• Experience in using GIT

Desired Skills:
• Strong understanding of Object Oriented Programming, data structures and design patterns
• Strong in C/C++, Java programming skills
• Knowledge of software development processes & agile methodologies
• Strong problem solving and debugging skills
• Excellent English language (written & verbal) communication skills
• Good understanding of DB Design
Read more
GetON Infotech
at GetON Infotech
1 recruiter
GetON Infotech
Posted by GetON Infotech
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 3 yrs
₹5L - ₹6L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+6 more
1. Knowledge of  Microsoft .NET web stack programming including .NET CORE,   C#, http://asp.net/" target="_blank">ASP.NET, MVC, ADO.Net and RESTful APIs.

2. Excellent knowledge of database programming using MS SQL Server viz Excellent knowledge of query execution plan, indexing, query optimization, DBCC  commands, stored procedures, functions, triggers, cursors etc.

3. Knowledge of front-end programming using HTML, CSS, JavaScript, jQuery, Angular etc. with a strong grasp of web technologies and UI/UX standards.

4. Sound Knowledge of latest Architecture trends, Design Patterns and Object Oriented Programming Concepts.
Read more
DBOI Global Services
at DBOI Global Services
3 recruiters
Akash Parnami
Posted by Akash Parnami
Remote only
4 - 9 yrs
₹15L - ₹22L / yr
skill iconJava
skill iconRuby
skill iconNodeJS (Node.js)
skill iconGo Programming (Golang)
skill iconRuby on Rails (ROR)
+6 more
******** Shift: Rotational ( 2PM - 10 PM & 7PM - 3AM ) ********

This role isn't limited to the software development or support, it involves less coding but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc.

MongoDB is expanding our global team of consulting engineers and is building a new team to deliver remote consulting services to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry.

Shift Timing

You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.
We will be providing Cab for the pick-up & Drop, (Night Shift Allowances will be given & Cab’s aren’t chargeable)

Candidate Profile

We are looking for candidates who have a **strong development background along with Systems Architecture experience and want to make their career in Consulting Engineering,** This role isn't limited to the software development or support, it involves less coding but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc. The ideal candidate should be a highly technical individual, with strong problem-solving and communication skills, and comfortable working remotely to match customer time zones for our Atlas customers.

Our ideal candidate will have

* Excellent analytical, diagnostic skills, and problem-solving skills
* High motivation for a role that combines deep technical and customer-management dimensions
* Confidence speaking and presenting in a collaborative customer setting
* **5+ years of software development/consulting/support experience**, preferably in a number of distinct industries/verticals
* Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
* Competence in at least one of the following languages (in no particular order): Java, C++, C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go
* Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
* Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
* Experience working with public cloud technologies specifically AWS, Azure & GCP
* Should be ready to and comfortable working in shifts to match the customer time zone/s during the working week

**Position Expectations**
* **As a core member of the MongoDB Professional Services team, you will Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas**
* Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
* Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
* Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
* Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

**Success Measures**
**As a Consulting Engineer you will be successful in this role when you can execute the following**
Become a field expert in “everything MongoDB”
Communicate complex technical proposals simply and convincingly to a wide range of audiences
Gain a reputation as a trusted advisor with your clients, large and small
Ensure your client’s success with their MongoDB endeavors
Maintain the required level of billable utilization
Influence MongoDB product development by contributing experience from the field
Successfully communicate the product roadmap to external clients
Constantly work on improving yourself, our products and our team

Do you know, Why MongoDB is a fantastic place to work and build your career?
Disrupting a $64 Billion market
Top NoSQL database in the world
Largest Ecosystem and the fastest growing database in the world
Close to 17,000 customers in over 100 countries and over 90+ million downloads
120% net ARR expansion rate over each of the last twenty quarters
Sequoia Capital and a number of other Top VC firms have invested in MongoDB. Sequoia Capital calls us out as one of their flagship portfolios; Sequoia has also invested in Apple, Google, Youtube, and WhatsApp
9-figure revenue company, with very high double-digit growth rates
Be a part of the company that’s reinventing the database, focused on innovation and speed
Enjoy a fun, inspiring culture that is engineering focused
Work with talented people around the globe
Learn, contribute, and make an impact on the product and community

**Life at MongoDB**

**Our India office culture**
180+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
Regular group outings and opportunities to get to know your colleagues
Employee affinity groups
Our Benefits

**Competitive salary and EQUITY**
Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
Macbooks are company standard
**26 weeks Maternity & 20 Paternity leave** to spend time with new arrivals
*MongoDB is an equal opportunities employer*
Read more
Fitato Health Solutions Pvt Ltd
Hyderabad
0 - 4 yrs
₹1L - ₹2L / yr
Sales
Business Development
skill iconData Analytics
1. Present, promote and sell products/services using solid arguments to existing and prospective customers 2. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs 3. Establish, develop and maintain positive business and customer relationships 4. Reach out to customer leads through business development cycles 5. Expedite the resolution of customer problems and complaints to maximize satisfaction 6. Coordinate sales effort with team members and other departments 7. Analyze the territory/market's potential, track sales, and status reports
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos