
Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
-
Attends regular meetings and feedback sessions

Similar jobs
Job Title:
Jewelry Product Development – AI Design Specialist
Location:
Indore
About the Role:
We are seeking a creative and tech-savvy Jewelry Product Development Specialist who can leverage Artificial Intelligence to study existing jewelry collections, identify emerging design trends, and generate AI-inspired jewelry concepts for the U.S. jewelry market.
Key Responsibilities:
- AI-Driven Design Creation: Use AI tools to generate jewelry design inspirations based on existing styles, trend boards, or collection themes.
- Prompt Engineering: Write precise, creative, and visually descriptive AI prompts to generate high-quality jewelry design outputs.
- Design Analysis: Study and analyze existing jewelry collections (both ASHI and competitors) to identify design patterns, motifs, and market opportunities specific to the U.S. market.
- Concept Development: Develop new design ideas inspired by existing styles — maintaining balance between innovation and brand consistency.
- Trend Research: Keep track of current jewelry design trends, color palettes, and fashion influences relevant to the U.S. jewelry industry to integrate them into new design concepts.
- Manufacturing Support: Coordinate with CAD, 3D modeling, and production teams to translate AI-generated concepts into manufacturable designs.
- Documentation: Maintain structured folders for AI-generated outputs, including prompts, reference images, and design rationales.
Required Skills & Qualifications:
- Strong understanding of jewelry design, aesthetics, and product development process.
- Experience using AI image generation platforms.
- Excellent prompt writing skills — capable of translating creative ideas into AI-readable instructions.
- Basic understanding of CAD design or 3D jewelry modeling is a plus.
- Good sense of design proportion, stone placement, and material combinations.
- Ability to balance creativity with commercial viability and production constraints.
- Strong visual sense and familiarity with market-specific jewelry styles ‘
- Excellent communication and documentation skills.
Preferred Qualifications:
- Prior experience in jewelry design, fashion design, or digital product development.
- Exposure to AI-powered design workflows or generative art.
Key Traits:
- Creative thinker with technical adaptability.
- Keen eye for detail and luxury aesthetics.
Collaborative mindset — eager to work closely with design, CAD, and AI teams.
Required Skills & Qualifications
- Bachelor's/Master’s in Computer Science or related field
- 5–8 years of backend development experience
- Strong in Java, Spring Boot, REST APIs, and microservices
- Hands-on experience with MySQL/PostgreSQL and NoSQL databases
- Strong debugging, problem-solving, and communication skills
- Ability to work independently and in cross-functional teams
Preferred Traits
- Proactive mindset with a knack for identifying and fixing bottlenecks
- Detail-oriented with a passion for clean, maintainable code
Team-oriented with a drive for continuous learning and improvement
Our Client : is an Indian professional services firm of Chartered Accountants dedicated to effectively serving Indian based organizations.
JOB DESCRIPTION :
Profile: Audit & Taxation
Qualification: CA Fresher
Roles & Responsibilities:
Having Experience in Statutory Audits of Companies & Banks.
Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure
Proficiency in Taxation Laws, Accounting Practices, Audit
Major experinec in Direct Taxation & Indirect Taxation
Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Desired profile of the candidate
Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Strong analytical and strategic planning skills.
Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies
Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office
Job Description:
We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.
Skills:
Backend (Mandatory/Must to have skills) :
- Core Java/Java8,
- Spring boot,
- Spring Security,
- Hibernate or any other ORM (Object Relational Mapping) framework.
- SQL/PL-SQL (Oracle or Mysql or postgresql) but mostly Oracle
- Restful webservices
- Git
Backend (Good to have skills) :
- Knowledge of SOAP based webservices
- Struts framework
- Microservices
Backend (Not absolutely necessary but plus point if candidate has knowledge about ) :
- Docker
- Apache Kafka/ any other messaging queue tool like RabbitMQ, ActiveMQ etc.,)
- Cloud experience AWS/Azure
Responsibilities:
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Translate application storyboards and use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the applications
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization and automatization
Job Description:
Position: Sr. Business Development Executive
Exp: 3+ Years of experience
Mandatory Skills:
Sr. Business Development Executive
We are seeking a highly motivated and experienced Business Development Executive to
join
Our dynamic team. The ideal candidate will be responsible for identifying new business
Opportunities, building and maintaining client relationships, and driving revenue growth
for
The company..
Locations: US, AUS, UAE
Description:
Identifying and developing new business opportunities by researching and analyzing
market
Trends and customer needs.
Sourcing Potential Customers From LinkedIn.
Develop, execute and independently manage an effective lead generation strategy, set
new
Meetings
Proven experience of bidding on Upwork platforms.
Proven experience In International Business Development, must in the IT industry.
Strong understanding of global business practices.
Hands-on experience with cold calling, email campaigns, and social media campaigns.
Manage and coordinate the sales process for international clients, from initial contact
to
Contract negotiation and closing.
Excellent communication and interpersonal skills, with the ability to build and maintain
Relationships.Developing and implementing strategic plans to increase revenue.
Providing exceptional customer service and support to ensure client satisfaction.
Creating and delivering presentations to potential clients.
Keeping up-to-date with industry developments, emerging technologies, and
competitors’
Activities.
Other activities as needed to increase lead generation resulting in new selling
Opportunities/meetings
Webvio is urgently hiring for US Travel Sales Executives for the Kolkata Location.
**Exp candidates in International Sales can apply only**
Shift Timing:-US Shift(Night Shift)
Salary:- 18k-26k inhand+Incentives upto 2lakhs
Required Candidate profile
The candidate should be very good at English Communication Skills.
Should have minimum 2yrs of exp in International Sales
Should be comfortable with US Shift
Should be eager to earn Incentives
Perks and benefits
Salary on 1st of every month
Stable work life

Communicate with Web developer to better our existing website
Communicate with SEO agency to assign task to them and take reporting on weekly basis
Creating templates and send bulk emails through Mailchimp
Making posts for SMO and posting them
Maintaining different MIS for measuring the progress of digital marketing efforts
Job Types: Full-time, Permanent
- Expertise in React tools including React.js, Webpack, Babel, Redux/Flux, React router.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Practised in any one CSS frameworks like material UI, Semantic UI, Bootstrap, ANT design.
- Experient working on web API like RESTful Web services, • Proficiency in using Graphql, WebSocket, webhooks.
- Should be able to design and build modern user interfaces to enhance application performance.
- Hands-on experience in browser-based debugging, performance testing software and deployment, with an attention to detail that supports the software development cycle.
- Experience with automated testing suites, like Jest or Mocha
- Experience in an Agile environment
Strong experience on core Java (Version >=1.8 )
Strong experience on Spring ecosystem (Core, MVC, data, JPA, transaction management, security, AOP, Batch & Boot). Comfortable performing integration tests in Spring context.
Strong experience on JDBC and DB concepts.
Experience of TDD/BDD approach and prior experience working with CI/CD tools (Maven, Git, jenkins)
Strong experience on ORM (hibernate) and PL/SQL procedures
Knowledge of some of UI latest languages / frameworks ( Html5, Angular 4+)
Knowledge of SOA/Microservices (REST, Soap) and its challenges
Strong knowledge on APP server (Tomcat, Weblogic)
Strong knowledge on Microservices
Exposure on Digital stack
- UX/UI
- API
- Machine Learning
- Big Data
- Cloud/Docker/IaaS/PaaS
Knowledge on Java Swing
Experience delivering sound development, testing, implementation, deployment and support strategies in complex distributed environments.
Knowledge on production monitoring tools.
Good experience in leading change within a team, especially around testing and quality practices.
Team player, who relentlessly involves others and shares knowledge with them
Should have experience of participant in design reviews and code reviews.
Curiosity in all the latest trends and ready to do POCs with new technical stack










