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We are looking for an enthusiastic, fashion-forward, friendly and organised candidate to head our flagship retail store in Bandra, Mumbai. We are an all-girls team and hence are only hiring FEMALE candidates. We have a beautiful store and are looking for someone who can elevate the store experience for customers while achieving our sales targets, We look forward to making a great new addition to our team! Retail experience is a big bonus!
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
Enterprise Accounts Manager Responsibilities and Duties
Develop and implement specific customer account and opportunity plans supporting company goals and quota objectives.
Engage effectively entire sales personnel to develop and implement customer account plans.
Manage and stimulate revenue through complex, multiple go-to-market strategies.
Manage and execute sales process and activities effectively.
Negotiate and exchange information with all levels of management within enterprise.
Generate and manage new business within assigned accounts.
Identify, develop and approve to develop and manage sales strategy.
Report and forecast sales every week and month.
Support marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts.
Attain knowledge on client’s business and information security environment.
Identify client referral and coordinate communication to direct sales team.
Define and convey additional client training programs.
Manage and update customer relationship tools for each client interaction.
Process sales order information accurately.
Develop relations with multiple clients and local media internal constituents to identify client needs and develop solutions.
Looking for Guest Management Team: (Immediate Joinee Required)
Ideal candidate will be an enthusiast, with a right approach to learn and grow.
Primary KRA:
a) Support & Guidance to our Guests via Calls | Chats | Email
b) Lead Management – CRM (for sale closures)
c) Competition Analysis, New Campaigns & Site updates
d) Data & Trend Analysis
Mandatory skills: strong communication and convincing skills, go-getter.
Job Description:
- Manage proper database of leads pipeline & follow-up for closure
- Manage our Chat Platform: real time chats with guests to resolve their queries & drive conversions
- Mail Lead: Outbound calling to the consumers who have shown interest in our services
- Close tracking of competition offers, our site offers and analytics
What we offer: A great learning experience across different business verticals, Very Strong Mentors with about 10-15Yrs of industry experience, flexible working hours, family working culture, start-up environment.
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Any Graduate Any Graduate Job Description Counselling & providing information about various courses to the students/parents and guiding them about the best course which will be suitable for them. Increasing the Branch's admission count. Able to generate walk-ins from Database Calling. Monitoring and ensuring timely implementation of all Academics related activities. Scheduling and conducting Student and Parent Orientation Program. Being a Point of contact to address Parents / students queries, grievances and giving them the relevant support and best possible solution thus ensuring parents & students satisfaction. Ensuring timely completion of portion by adhering to the lecture & test timetable and coordinating with faculty members. Support Management by maintaining up-to-date records with regards to Enquiries, Admissions, Batches, etc. Managing the Branch honestly & setting high ethical standards for his/her team. Note : Salary will be negotiable as per the knowledge and experience Key Skills Decision Making, Good Communication, Problem Solver, Self Motivation, Team Leading
Job Description:
- As part of the core leadership team, you will spearhead sales acquisition and operations initiatives for the organization with respect to apartment societies.
- Leading a team in the large sales function of NoBrokerHood by demonstrating leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth.
- Manage a team of BD Managers, Operations team and responsible for overall performance of the team and city
- Will be responsible for strategic partnerships with Builders, Facility Management Companies etc.
- Working cohesively with a team of equally talented and passionate colleagues to develop short and long-term strategies to efficiently grow the business.
- Utilizing high level of work independence and autonomy of decisions to enable team for 100X growth
- Identifying, experimenting and executing innovative ideas for expansion
Desired Skills:
- Proven field sales experience (B2B or B2C)
- Team management skills to manage a field sales team
- Total Experience of 3 to 5 years with team management experience of minimum 1 year
What we have to offer-
- Working directly with leadership team; having high level of work independence, autonomy and empowerment to lead company-wide changes
- Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey of changing the real estate world
- Excellent platform for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions.
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Job Description:
The candidate will be responsible to engage with HNI and NRI customers who are looking to buy Premium property in and around Mumbai with the ticket size upwards Rs.2.5 Crore. She will be responsible to understand the requirement of customers and fix a meeting for our Sales Team with them.
Roles and Responsibility:
- New lead generation for creating pipeline of prospective HNI and NRI customers.
- Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.
- Enhance Product knowledge by market research for better deliverable.
- Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring payments.
- Ensure uniform customer experience through standardized processes and handhold the customer through the post sales process upto possession.
- To lead and implement customer delight initiatives e.g. welcome kits for new customers, prompt allotment letters
Job Location: Chandivali, Mumbai.
Company Profile:
TreasureLand being into real estate segment consists of a robust and committed team of professionals with fresh ideas in conceptualizing, designing, construction and marketing. We act as a backbone to developers and investors who understand the potential in real estate market and are looking for subject matter experts in the niche.The company has executed several projects in Jaipur, Bangalore, Mumbai and Pune. As the company is growing exponentially with an annual turnover of Rs.8Cr+, it is looking for individuals who are dynamic and are willing to lead PAN India expansion.Website: http://www.treasureland.in/">www.treasureland.in
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