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About the Role

We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office. This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment.

What You’ll Do

• Strategic Initiatives: Work directly with the founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking.
• Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation.
• Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions.
• Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation.
• Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust.
• Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization.

Who You Are

• A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills.
• Excellent at documentation, project management, and comfortable working with digital tools and technology.
• Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up.
• An independent and proactive individual with a strong sense of ownership and a desire to get things done.
• Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus.

What You’ll Get

• Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship.
• High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles.
• Ownership: Take ownership of meaningful, high-impact projects from day one.
• Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture.
• Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology.

Strong Application Security / Penetration Testing Profiles

Mandatory (Experience 1):Must have 3+ years of total experience in Penetration Testing / Vulnerability Assessment with hands-on experience across web applications, mobile apps, and APIs, especially in transaction-intensive platforms.

Mandatory (Experience 2):Must have strong hands-on experience in business logic testing and fraud simulation, including scenarios such as bid manipulation, price tampering, replay attacks, fake approvals, and maker-checker bypass.

Mandatory (Skills 1): Proficiency in advanced security testing tools such as Burp Suite, OWASP ZAP, Kali Linux, Metasploit, and ability to perform custom attack scripting.

Mandatory (Skills 2): Strong expertise in authentication, session/token security, API penetration, input manipulation, and fraud simulation, with the ability to highlight the business impact of each exploit (financial loss, unfair deal awards, reputational risk)

Mandatory (Education): Bachelor’s in Engineering/IT (B.Tech/BE) or MCA.

Mandatory (Certification): At least one advanced security credential: OSCP, OSWE, CEH Practical, or CREST.

Strong Ad Operations Profiles

Mandatory (Experience 1) – 1+ years of hands-on experience in Digital Ad Operations or Programmatic Advertising.

Mandatory (Experience 2) – Practical exposure to DSPs and DV360 for campaign setup, execution, optimization, and reporting.

Mandatory (Experience 3) – Strong understanding of LinkedIn, Meta, and Facebook Ads platforms; ability to coordinate campaign execution per media team plan.

Mandatory (Experience 4) – Proficiency in DoubleClick Campaign Manager (DCM) or similar 3rd-party ad servers for trafficking and tag management.

Mandatory (Experience 5) – Ability to perform QA testing of creative assets, troubleshoot delivery issues, and ensure tracking accuracy.

Mandatory (Experience 6) – Skilled in Excel-based reporting, reconciliation, and campaign data analysis.

Mandatory (Company) – Must have worked in a digital media agency or AdTech environment executing live campaigns.

1. Development of new web applications.
2. Maintenance of existing web applications.
3. Writing server-side web application logic in Ruby.
4. Create back-end components.
5. Connect the application with the other web services.
6. Extending and maintaining JSON and Liquid-based APIs.

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Responsibilities: 

• Identify complex business problems and work towards building analytical solutions in-order to create large business impact.
• Demonstrate leadership through innovation in software and data products from ideation/conception through design, development and ongoing enhancement, leveraging user research techniques, traditional data tools, and techniques from the data science toolkit such as predictive modelling, NLP, statistical analysis, vector space modelling, machine learning etc.
• Collaborate and ideate with cross-functional teams to identify strategic questions for the business that can be solved and champion the effectiveness of utilizing data, analytics, and insights to shape business.
• Contribute to company growth efforts, increasing revenue and supporting other key business outcomes using analytics techniques.
• Focus on driving operational efficiencies by use of data and analytics to impact cost and employee efficiency.
• Baseline current analytics capability, ensure optimum utilization and continued advancement to stay abridge with industry developments.
• Establish self as a strategic partner with stakeholders, focused on full innovation system and fully supportive of initiatives from early stages to activation.
• Review stakeholder objectives and team's recommendations to ensure alignment and understanding.
• Drive analytics thought leadership and effectively contributes towards transformational initiatives.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.