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Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications

We're hiring a Marketing Sales Executive to join our team and help us grow our business! As a Marketing Sales Executive, you'll be responsible for driving sales by developing new business opportunities, building relationships with clients, and promoting our interior design services. With your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry. If you have a minimum of 3 years of experience in sales and marketing and a passion for interior design, we want to hear from you! Text us back with your name and email address to receive more information about this exciting opportunity. This role requires a proactive approach, excellent communication and networking skills, and a strong understanding of the Turnkey Interiors Projects, Restaurants, Café, Retails,Commercial Offices, Modular Office Furniture, Custom make Office Furniture

*The background has to be from Interior Sales Industry.                                                                                                    * your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry.

* In the field, meeting with clients and closing sales, providing product information and   Supporting the client in every way till the sale is closed.

• Work with other developers to ensure that the website is functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the website.
• Ensure that the website is optimized for various devices.
• Use analytics to test client enjoyment.
• Building reusable code and libraries for future use.
• Implementation of security and data protection.

Requirements:

• Experience should be at least 3 Years
• Should be good in UI
• Should be proficient in Typescript, React Native and React Js
• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.
• Would prefer to have someone from the gaming industry/poker industry or someone who is interested in the poker game development