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Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

• Minimum 1-3 year of experience in sales, business development
• Having good knowledge of software sales
• Ability to demonstrate & present CRM & other software to prospect & provide full fledge training to them.
• Responsible for IT Sales(software) for B2B
• 2 Year of experience in B2B sales.
• Generate leads through various marketing activities such as cold calling, references and various online sources
• Client meetings with Negotiation closure

We are scouting for an experienced candidate who has worked in Brand Activation and has an experience in managing brand campaigns effectively to promote products to generate brand recall.

The candidate must have a proven credential in managing the vendors and executing events/activations meticulously to avoid any hiccups. 

We expect the candidate to also have deep understanding about the VM, In-branch branding collaterals, material and media types to efficiently implement the branch branding and manage the marketing collaterals requirements for internal stake holders.

Experience skills

• 6-8 years of experience in brand, activation, VM, negotiation, vendor management in CPG / FMCG / FMCD / BFSI. 
• Excellent knowledge of media types, printing and vendor network. 
• Understanding of conceptualization and execution of branding activities. 
• Proven track record in brand campaign strategies 
• In-depth knowledge of market catchment. 

Key Responsibilities

• Developing the regional activation strategy for the company in line with the company objectives.
• Planning and implementing regional promotional campaigns in alignment with the sales team.
• Manage and execute lead generation programs.
• Stakeholder alignment on activation setting & budget sharing/planning basis Calendar. 
• Co-ordinate new branch launches.
• Planning and managing small, medium and large format branch level channel partner engagement periodically in alignment with the stakeholder.
• Create value proposition for the product portfolios, on immediate and long-term basis
• Derive the regions budget for all marketing activation initiatives basis brand and business objectives in conjunction with the Brand Activation Lead.
• Scan the competitive and industry environment for potential consumer insights or marketing opportunities.
• Ensure brand compliance in all forms of communication.
• Leverage data analytics and martech tools to analyze sales, marketing, customer service, and competition trends.
• Key performance Indication

On Time & In full Delivery Of:

• Ensure Budget compliance - Allocation vs actual spends, Billing Management & Vendor Management.
• Ground Activations, Catchment Visibility & Joint Business Activations - Planning, executing and monitoring on ground initiatives in line with Business objective. Initiatives focused in and around branch / micro branch catchment.
• Channel partner engagement, Branding Initiatives, Contests & R&R Meets - Planning and managing small, medium, large format and branch level channel partner engagement. End to end management of events.
• Large-scale activations – Planning, budgeting, Execution and monitoring all large-scale activations. 
• Activity Efficiency - Ensure achievement of Conversion per lead generation activity for all business. 
• Stakeholder Management – Ensuring stakeholder alignment and meeting on goal setting for all business.

Core Competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and   additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

We are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.

Experience: 4+ years

Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation

Location: Delhi

Desired Candidate Profile:

• Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD

• Hands on experience with prototyping tools like Invision, Justinmind or another

• Should be able to conceptualize and design creatives based on the requirements

• Knowledge of UX Design and Interaction Design

• Design clear, attractive and engaging websites & mobile apps

• Must be detail-oriented and have the ability to deliver on time and work under needs

• Must possess good sense of composition, typography, colour

• Keen eye for good design based on current trends and best practices

• Good understanding of Responsive Design development

• Good communication skills to be able to handle Indian & international clients

• Working knowledge of HTML5, CSS, Wordpress will be a plus

Why Join Fundoodata.com:

• Among India's top B2B Website with annual traffic of 8 Million+
• In market for 15+ Years
• Have 12,000+ Happy Customers
• No firing in Covid times, if you are reading this mail you can see we are Hiring to grow more.
• Regular CSR the weaker section of activity to support society, planting trees for a greener planet etc.

Key Responsibility and Work Profile:

• Generate leads for new business development and facilitating closure
• Calling assigned customers to fix appointment and present product solution
• Lead generation through Cold calling, emailing and Social connect.
• Following up with existing customers to up sell or cross sell.

Required Key Skills:

• Should LOVE sales and have flair for business development, networking
• Should be comfortable with Cold calling
• Very strong presence and activity on LinkedIn
• Effective email marketing and written communication.
• High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
• Persuasive oral communication with good command of English and Hindi added preference for knowing more language.

Benefits of Joining Fundoodata.com:

• We have 1st & 3rd Saturday off and 2nd & 4th Saturday half days,
• Young and vibrant work culture
• Highly professional & friendly environment and no late sitting beyond office hours
• Ethical environment so that everyone working in the organization is happy.