The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Achieving & exceeding business goals and targets for Gold Loans business
- Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development
- Managing and supporting the effective deployment of team of sales professionals with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities
- Identifying the need of sales training, analyzing changing market trends, channel deployment etc
- Ensuring implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work
- Recruiting and Retaining high performers
- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
- Grooming of the team to achieve their respective targets
- Managing the Distribution through Dealer relations and servicing the Dealers, and their concerns in an appropriate manner
- Managing the Delinquency of the business sourced to ensure health of portfolio
- Ensuring 100% Collections
Desired Candidate Profile
What you need to have:- Graduate with experience in gold loan mandatory
- Strong verbal and written communication skills
- Willingness to travel extensively
- Strong bias for action & driving results in a high performance environment
Shubham Vishwakarma
Full Stack Developer - Averlon
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One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.
Key Responsibilities:
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- End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
- Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
- Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
- Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
- Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
- Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
- Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
- Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
- Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
- Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.
Qualifications:
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
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- Strong understanding of user-centered design principles and best practices.
- Experience with gamification techniques in product design.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills.
- Proficiency in product management tools and software.
Senior UI/UX Designer and Visual Content Strategist
ICL Immigration, a boutique immigration consulting firm is looking for a Senior UI/UX Designer and Visual Content Strategist who will be a creative and strategic thinker responsible for transforming ideas into visually compelling designs.
The role encompasses a blend of web design, user experience (UX) design, and visual content creation, aimed at enhancing the overall brand presence both online and through various media channels.
Key Responsibilities:
- Web Design and Development:
- Collaborate with the marketing team to translate marketing objectives into clear, user-friendly wireframes and mockups for webpages and landing pages.
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- UI/UX Design:
- Take charge of the overall user interface (UI) and user experience (UX) design of the website.
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- Visual Presentation and Branding:
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- Create and maintain a visual style guide to be used across the organization for all visual communications.
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- Identify key touchpoints in the customer journey and design experiences that enhance user engagement and satisfaction.
Qualifications:
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- Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, and Figma.
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Role Overview:
As the Executive Assistant to the CEO, you will play a pivotal role in enabling the CEO to focus on
strategic priorities. You will act as a trusted partner, managing schedules, coordinating high-stakes
communication, and ensuring smooth operations across various teams. This role requires exceptional
organizational skills, discretion, and the ability to thrive in a fast-paced, entrepreneurial environment.
Key Responsibilities:
Administrative Support
- Manage the CEO’s calendar, appointments, and meetings, ensuring effective time management.
- Handle travel arrangements, itineraries, and accommodations for the CEO.
- Prepare and edit correspondence, presentations, reports, and other documentation as required.
- Take minutes during key meetings and ensure follow-up on action items.
Strategic Coordination
- Collaborate with various teams to gather information and provide the CEO with concise updates on key projects.
- Support the CEO in tracking and prioritizing strategic initiatives.
Communication
- Act as the first point of contact for the CEO, managing incoming emails, calls, and requests.
- Liaise with internal and external stakeholders, including investors, partners, and clients, on behalf of the CEO.
- Ensure that communication between the CEO and the team is seamless and efficient.
Event and Meeting Coordination
- Plan and coordinate executive-level meetings, conferences, and events.
- Assist in organizing CEO participation in industry forums, startup pitch events, and media appearances.
Confidentiality and Discretion
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A 23-year-old organization based in Vashi, Navi Mumbai looking for technical content writers and editors.
Job Description:
1. Refer and rewrite technical content.
2. Must have experience with SEO content writing.
3. Write content for products, profile, social platform, blogs, articles, case studies, FAQ, news release, events etc.
4. Strictly No AI TOOLS
5. Collaborating seamlessly with campaign managers, creative teams, and designers to ensure cohesive content creation.
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Office Location:
212, Central Facility Building II, APMC Market II, Sector 19, Vashi, Navi Mumbai - 400705, Maharashtra, India
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- Monday to Saturday
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GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product.
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
-
Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters
-
Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you
- Work in fast globally growing Start Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore/Remote
Apply through this link
https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support
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Full Stack Developer - Averlon