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Job Profile:

Assistant Manager Marketing

Qualification

B.E. Mechanical, MBA Marketing

Experience

4 to 5 years

Desired Profile

Experience in Selling Heat Exchangers & Pressure Vessels

Readiness to travel extensively in the designated geography

Open to relocate as per business requirements

Preferred Skills & Knowledge

Good in communication with local and overseas clients

Computer Savvy with good Knowledge of MS Word, MS Excel, and MS PowerPoint

Knowledge of Thermal, Mechanical design & costing

Should be a self-driven and a team player

Ability to interact with clients independently

Roles & Responsibilities

Marketing of Heat Exchangers, Pressure Vessels & process skids

Co-ordinate for technical and Commercial negotiation with Customer

Preparation of costing for the inquiries

Cultivate business relations with key customers in India and Overseas

Evaluation of Tenders & Bidding documents

Follow-up with customer for order conversion

Interaction with customers to ensure timely payments against milestones

Close interaction with the Proposal team to ensure timely offer submissions

Interaction with internal departments for resolution of queries from customer

Handling customer complaints with RCA, CA & PA

Maintaining ISO documentation & records

MIS Reporting

Handling registration with new customers

Presentation to customers for the products and services provided

Present and participate in seminars, conferences and exhibitions to enhance

Evaluate opportunities, Visits and interactions with target customers for the generation of new inquiries.

customer base.

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Job description:

•  New client acquisition, building new relationships and increasing depth in existing relationships with clients.

•  Selling online broking accounts- Demat account, trading account.

•  Identifying customer needs, assessing their appetite and providing them investment options.

• Cross selling of financial products like Mutual Fund, Insurance, Bonds, etc.

• Achieving targets as assigned by the organization on a monthly basis.

• Migrating offline clients to do online trading.

• Regular updates to the immediate superior as a when required.

Qualification:

·        Graduate

Experience:

·        2-5 Years

Key Skills:

·        Good communication skills

·        Strong analytical skills

·        Customer orientation

Functional Area:

·        Sales

• Be involved in full-fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.
• You will use every aspect of computer science you have learned or heard of. We believe in experimenting to facilitate more efficient systems.
• You will become an owner in no time. The company aspires in creating effective owners.
• You will participate in every aspect of Software Life Cycle. From inception, to design, to coding, to testing, to deployment and maintenance.

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support.

• Requirements

  • Proven experience as a .NET Developer or Application Developer
  • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
  • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and communication skills