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The primary focus of this role is to achieve the expected sales and revenue targets for the assigned Special Cables Category.

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Roles and Responsibilities

• Should be technically & commercially competent with the industrial wires and cables. Strong knowledge of all types of Special Wires and Cables.
• Achieving targeted sales for B2B business in Special Wires and Cables.
• Candidates with adequate experience and have strong contacts in the following industries such as Military, Marines, Shipbuilding, Oil & Gas, Mining, Coal, Metals etc industry will be preferred.
• Responsibility to handle customer calls and follow-ups, quotation price negotiation, finalizing the quotation, meeting with customers, payment terms and delivery terms till the order execution and payment receipt.
• Continuously work towards identifying new markets, expanding our geographies and segments through focused and continuous business development initiatives and taking appropriate actions.
• Create a market intelligence report and utilize the same to achieve goals. Achieve Sales Target as per the annual budget plan.
• Looking for an energetic candidate, with a strong sales and marketing background, proven track record, target-oriented, good communication skills, and analytical and presentation skills.

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.

Roles & Responsibilities:

● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.

● Execute changes, rescheduling and modification as per customer requirements.

● Coordinated effectively with airlines and customers over the phone.

● Provide exceptional service by addressing inquiries and resolving issues.

● Research and compare fares to secure the best possible pricing for corporate clients,

considering negotiated rates and preferred airlines.

● Provide exceptional customer service to corporate clients, addressing inquiries, resolving

issues, and offering proactive solutions.

● Effectively communicate with clients, airlines, and other travel partners.

Requirements:

● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.

● Demonstrate proficiency in managing both international and domestic ticketing operations.

● Strong understanding of city codes, airport codes, and airline hubs.

● Excellent communication skill in both written and verbal formats.

● Willingness to work in rotational shifts, including nights and weekends.

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with onsite shift

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes

should know share accounting, fin accounting, margin accounting, full knowledge of accounting working

Business Intelligence Consultant – Qlik

Role

·      Working through customer specifications and develop solutions in line with defined requirements

·      Strategizing and ideating the solution design (create prototypes and/or wireframes) before beginning to create the application or solution.

·      Creating load scripts and QVDs to support dashboards.

·      Creating data models in Qlik Sense to support dashboards.

·      Leading data discovery, assessment, analysis, modeling and mapping efforts for Qlik dashboards.

·      Develop visual reports, dashboards and KPI scorecards using Qlik

·      Connecting to data sources ( MS SQL SERVER, ORACLE, SAP), importing data and transforming data for Business Intelligence.

·      Translating data into informative visuals and reports.

·      Developing, publishing and scheduling reports as per the business requirements.

·      Implementing application security layer models in Qlik

 Skills Required

·      Knowledge of data visualization and data analytics principles and skills –including good user experience/UI Design

·      Hands-on developer on Qlik Sense development

·      Knowledge of writing SQL queries

·      Exceptional analytical skills, problem-solving skills and excellent communication skills

 Qualifications 

1.      Degree in Computer Science Engineering disciplines or MCA

2.      2-4 years of hands-on Qlik experience

3.      Qlik Sense certification would be preferred

What you need to have:

• • Key Result Areas
  
  
  1. Develop and lead desktop and mobile web Back end development. 
  2. Work on Node JS platform.
  3. Strong focus on UI Performance: optimize page load, rendering, caching, leveraging CDNs.
•  
  1. Technology Skills:
  
  
  • Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts
  • Must have worked on a SPA frameworks:Nodejs, AngularJS or InfernoJS
  • Familiarity with common Javascript Libraries such as jQuery.
  • Fluent in responsive design and mobile / tablet UI / UX
  • Knowledge about UI testing automation
  • Web mobile (touch devices: mobiles and tablets) experience is expected
  • UI or API Performance: should have hands-on experience of optimizing page load, rendering,caching.
  • Good understanding of AJAX and its UI implications
  • Sense for appeal & aesthetics from a usability perspective