Business Development Manager for Electrical Special Wires & Cables

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Person should have strong knowledge in -

1. Core Java,

2. JSP

3. Spring Framework,

4. Spring Boot,

5. SOAP and REST Webservices

6. Application Security.

Person should have 4 to 6 Years of work experience in Java and the above-mentioned related technology.

Person should have good Oracle Database knowledge and have good communication skills.

Having work experience in BFSI domain will added advantage

Person needs to work from Mumbai location and also available to join the office

Job Title: Oracle EBS Finance Technical Consultant

Location: Gurgaon

Experience: 5+ Years

Employment Type: Full-Time/Permanent

Job Summary:

We are seeking a skilled Oracle EBS Finance Technical Consultant to join our team. The ideal candidate will have deep expertise in Oracle E-Business Suite Financial modules, with a strong focus on developing and supporting technical solutions for Oracle EBS Finance applications. You will collaborate closely with functional consultants to ensure effective integration of business processes with technical solutions.

 Required Skills & Qualifications:

• Technical Skills:
• Proficient in Oracle EBS Financials (AP, AR, GL, FA, Cash Management).
• Strong hands-on experience with PL/SQL, Oracle Forms, Oracle Reports, and Oracle Workflow.
• Experience with BI Publisher and other Oracle EBS reporting tools.
• Knowledge of Oracle APIs, Open Interfaces, and data migration techniques.

• Functional Knowledge:
• Deep understanding of financial processes and accounting principles (AP, AR, GL, FA).
• Ability to interpret and implement functional requirements into technical solutions.

• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively with functional consultants and business stakeholders

Skills and requirements

• Experience analyzing complex and varied data in a commercial or academic setting.
• Desire to solve new and complex problems every day.
• Excellent ability to communicate scientific results to both technical and non-technical team members.

Desirable

• A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
• Hands on experience on Python, Pyspark, SQL
• Hands on experience on building End to End Data Pipelines.
• Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
• Hands on Experience in building data pipelines.
• Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
• Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
• Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
• BS degree in math, statistics, computer science or equivalent technical field.
• Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
• Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
• Willing to learn and work on Data Science, ML, AI.

Job ID: RP100

Work Location: Remote

Required Experience: 4 to 7 years

Job Description

• Must have Google Cloud Big Query experience
• Strong experience with data analysis, data modeling and governance, with excellent analytical and problem-solving abilities
• Good knowledge of Data Warehouses, data flow ETL pipelines
• Design, configuration/administration of database software in Cloud platform.
• Monitoring, Troubleshooting, and Performance tuning the DB objects.
• Experience on Table Partition, Clustered Table, Materialized View, External Tables etc.

Anyone RDBMS technologies

• Good experience in DB design with knowledge of ER Diagram, PK/FK, Stored procedure, Function, Triggers, and Indexes.
• Understanding the requirement of the App team and creating the necessary DB objects by following the best practices.
• Managing logins and database users, as well as database roles, application roles, and other security principles within the database.
• Deep knowledge about Indexes, Performance tuning, and Complex SQL Query patterns.
• Monitoring, Tuning, and Troubleshooting the database-related issues.

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Bring your challenges to us, we will give you the smartest solutions. From conceptualizing and engineering to advanced manufacturing, we help customers build and scale products fit for the global marketplace.

Mobile programming LLC has offices located in Los Angeles, San Jose, Glendale, San Diego, Phoenix, Plano, New York, Fort Lauderdale, and Boston. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com