Product Manager

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Job Title: Sr. Design Engineer (Pharma Industry)

Location: Ghatkopar

Department: Design

Experience: 4-5+yrs in pharmaceuticals

Qualifications:

 Diploma / Bachelor's Degree in Mechanical field

Key Skills & Responsibility:

 Should have advance knowledge in 3D Auto-Cad & Solid work.

 Experience in preparing pipeline drawings particularly in solid work

 Prepare bill of material with the help of solid work.

 Should have the knowledge of 3D Auto-Cad & Solid Work in the field of fabrication of

vessels would be preferred.

 Preparing assembly drawings, subassembly drawings, component drawings preparing pipeline

drawings.

 Designing, drafting and detail engineering of equipment such as Pressure vessels, Columns,

Heat Exchangers.

 Storage Tanks as per ASME / API / TEMA & PED Preparation of mechanical data sheets.

 Ensuring that Designing of equipment is in a cost effective and efficient manner.

 Checking and reviewing BOM, fabrication drawing.

 Engineering Coordination with other divisions/ client.

 Preparing bill of material or checking of the plant of given projects.

 Develop detailed design drawings and specifications for mechanical equipment, dies/tools, and

controls, using computer-assisted drafting in solid works.

 Preparing plant in solid work and prepare Bill of marital from the solid work

 Review and analyse specifications, sketches, drawings, ideas, and related data to assess factors

affecting component designs and the procedures and instructions to be followed.

 Modify and revise designs to correct operating deficiencies or to reduce production problems

1. Proven success in cold outreach and closing high-value deals.

2. Conduct cold calls, emails, and social outreach (LinkedIn, Twitter) to identify potential clients.

3. Moderate grasp of digital marketing (SEO, PPC, social media, web development).

4. Excellent negotiation, communication, and presentation skills.

5. Proficiency in CRM tools (Zoho, hubspot etc..) and video conferencing (Zoom, Teams).

6. Research international markets to target decision-makers in need of digital solutions (SEO, PPC, web design).

7. Negotiate contracts and close deals independently, ensuring alignment with client goals.

8. Manage the full sales cycle from initial contact to signed agreements. 9. Meet or exceed monthly/quarterly sales quotas.

10. Conduct follow-ups to ensure client satisfaction and identify upsell

Job title: Video Editor intern

About Us:

Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Position Overview:

We are seeking a creative and enthusiastic Video Editor Intern to join our team. This internship provides an exciting opportunity for individuals interested in gaining hands-on experience in video editing and production. The ideal candidate will have a passion for storytelling through video, strong technical skills, and a desire to learn and grow in a dynamic environment.

Responsibilities:

•   Assist in editing raw footage into engaging and polished videos.

•   Collaborate with the creative team to develop video concepts and storyboards.

• Incorporate visual effects, transitions, and other elements to enhance the overall quality of videos.

• Trim and rearrange footage to improve pacing and narrative flow.

•   Add music, sound effects, and voiceovers to enhance the storytelling process.

•   Color correct and adjust video footage to maintain visual consistency.

•    Assist with the organization and management of video assets and project files.

•   Stay up-to-date with industry trends and best practices in video editing software and techniques.

•   Support the production team during video shoots and other related tasks as needed.

Requirements:

•   Currently enrolled in or recently graduated from a film production, digital media, communications, or related program.

•     Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.

•   Strong understanding of video editing techniques, including pacing, timing, and storytelling.

•   Creative mindset with a keen eye for detail.

•   Excellent communication and collaboration skills.

•    Ability to work in a fast-paced environment and meet tight deadlines.

•   A portfolio showcasing video editing projects (academic or personal projects are acceptable).

Preferred Qualifications:

•  Basic knowledge of motion graphics and animation software (e.g., Adobe After Effects).

• Experience with color grading and correction techniques.

Role: Accounts Executive

Location: Telibandha, Raipur 

_*Job Responsibilities:*_

-Booking of Sales and Purchase Order

-Banking duties, collection of OS

-Making of MIS Report

-Proactively involved in admin related tasks

-Vendor/Customer Handling

_*Required Experience:*_

-2+ years of experience in Accounting (Support)

-Candidates from Transportation/Logistics/Trading are preferred

As an experienced UI/UX professional, what really excites you is designing to solve user needs - thoroughly understanding the problem and user pains and translating that into simple and elegant solutions.

In this role you will:

• Ensure User Empathy team-wide designing and evolving products and solutions
• Define and use a representative modern style for all product UI/UX.
• Create compelling solutions that move the company forward by delivering high user satisfaction
• Define goals aligned with product requirements, business needs, and customer Research and can set direction for design team based on these goals
• Create user flow diagrams outlining optimized “happy path”, secondary use cases and edge cases
• Create Detailed wireframes for user flows (from lo-fi to hi-fi as you progress through the process) and go through rounds of A/B testing
• Design mid to high-fidelity prototypes for testing
• Collaborate with the product managers and the developers in Agile development teams What You'll Need
• Curiosity and an inclination to solve complex user and design problems
• Experience on advanced technology applications
• Nice to have experience on MS Teams application design
• Experience working from conception to validation of major product features, leveraging a variety of UX methods to inform your approach Qualifications
• 3+ years of experience in product design or a combination of education and experience in this field
• 3+ years working directly with design systems in both web and mobile system design
• 2+ years of Advanced knowledge on Figma/Adobe XD/Sketch/Azure RP/Illustrator/Photoshop
• Experience with modern UI standards (accessibility, responsive design, animation, performance)
• Excellent communication, collaboration and problem-solving skills
• Familiarity with accessibility standards and inclusive design practices.
• Experience working with GSuite/Jira/Confluence
• A portfolio of strong interaction design, design systems, and product design work

• Contact leads over phone or email and convert them to the paid version of software
• Help customers with their queries related to the application
• Conduct online demos over Zoom
• Conduct periodic webinars 
• Generate new international leads on Linkedin
• Generate leads using social networks like Quora
• Prepare sales reports
  
  
  

• Can write professional emails in English
• Have a degree in commerce 
• Have good understanding of lead generation
• Can work from Pune office

About Quidich

http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy & Sanju.

What’s Unique About Quidich?

• Your work will be consumed by millions of people within months of your joining and will impact consumption patterns of how live sport is viewed across the globe.
• You work with passionate, talented, and diverse people who inspire and support you to achieve your goals.
• You work in a culture of trust, care, and compassion.
• You have the autonomy to shape your role, and drive your own learning and growth. 

Opportunity

• You will be a part of world class sporting events
• Your contribution to the software will help shape the final output seen on television
• You will have an opportunity to work in live broadcast scenarios
• You will work in a close knit team that is driven by innovation
  
  

Role

We are looking for a tech enthusiast who can work with us to help further the development of our Augmented Reality product, https://www.quidich.com/services/spatio">Spatio, to keep us ahead of the technology curve. We are one of the few companies in the world currently offering this product for live broadcast. We have a tight product roadmap that needs enthusiastic people to solve problems in the realm of software development and computer vision systems. Qualified candidates will be driven self-starters, robust thinkers, strong collaborators, and adept at operating in a highly dynamic environment. We look for candidates that are passionate about the product and embody our values.

Responsibilities

• Working with the research team to develop, evaluate and optimize various state of the art algorithms.
• Deploying high performance, readable, and reliable code on edge devices or any other target environments.
• Continuously exploring new frameworks and identifying ways to incorporate those in the product.
• Collaborating with the core team to bring ideas to life and keep pace with the latest research in Computer Vision, Deep Learning etc.

Minimum Qualifications, Skills and Competencies

• B.E/B.Tech or Masters in Computer Science, Mathematics or relevant experience
• 3+ years of experience in computer vision algorithms like - sfm/SLAM, optical flow, visual-inertial odometry
• Experience in sensor fusion (camera, imu, lidars) and in probabilistic filters - EKF, UKF
• Proficiency in programming - C++ and algorithms
• Strong mathematical understanding - linear algebra, 3d-geometry, probability.

Preferred Qualifications, Skills and Competencies

• Proven experience in optical flow, multi-camera geometry, 3D reconstruction
• Strong background in Machine Learning and Deep Learning frameworks.

Reporting To: Product Lead 

Joining Date: Immediate (Mumbai)

• At least 2-5 years of working experience in web services, preferably in Python
• Should have built and released APIs in production
• Experience working with RDBMS and NoSQL databases
• Designing thoughtful, extensible data models
• Knowledge of identifying, defining and building micro-services
• Working knowledge of GCS, AWS, Azure or any other cloud provider
• Aggressive problem diagnosis and creative problem-solving skills
• Good communication skills - written and spoken