Product Manager

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

Job Profile

Job Summary:

We are looking for an expert in Amazon and Flipkart marketing with better understanding of campaign management with excellent analytical skills.

Position : AMS Specialist

Job role:

• Setting up and managing Amazon Ad campaigns, ad groups, ads, keywords, bids, and budgets for all assigned accounts on a weekly basis.

• Reporting to the clients and updating Account Managers on a weekly basis with updates, recommendations, and insights.

• Performing Keyword Research, Competitor Research, and Market Research for each assigned account.

• Provide complete and accurate data in the weekly reports.

• Having experience in the analysis of amazon business reports, search term reports, etc.

• Must have hands-on experience with third-party optimization tools

• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.

• Hands-on experience in Amazon and Flipkart marketing

• Understand client goals, create and execute strategies to exceed defined goals.

• Should able to handle good amount of budget for campaign

• Experience in A+ brand store

• Understand and stay current on industry trends as well as competitive analysis

• Have experience in managing the advertising spends for multiple accounts.

Working Days -Time

5 days working 10-6pm

Recruiter Instructions

Complete Address

Required Experience, Skills and Qualifications:

• Strong in-platform experience (Amazon Sponsored Product, Sponsored Brand/Video, Sponsored Display) in order to manage major clients range of PPC campaigns.

• Hands-on experience in AMS for brands. • Excellent analytical skills.

• Should have a proven track record of giving higher orders with lower Acos.

• Thorough knowledge of e-commerce platform, Amazon and Flipkart a must

Office Adress:Sohna Road, Gurgaon, Haryana (122018)

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Cashier

• Required: High School Diploma/BBA/B.Com or related

• Experience: 2-3 years

Location: Gandhinagar, Kudasan

We are seeking a highly skilled Frontend Tech Lead with extensive experience in React.js developmentand team leadership. As a Tech Lead, you will be responsible for leading a team of developers while alsocontributing to the development of high-quality software solutions using React.js and related technologies.

Responsibilities :

● Lead a team of software developers in the design, development, and implementation of React.js-based software solutions.

● Provide technical guidance and mentorship to team members, ensuring best practices are followed and code quality is maintained.

● Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical solutions.

● Architect and design scalable, maintainable, and high-performance software systems using React.js and related technologies.

● Implement and maintain coding standards, code reviews, and other processes to ensure high-quality deliverables.

● Stay up-to-date with the latest trends and best practices in React.js development and incorporate them into the development process.

● Troubleshoot and debug complex technical issues, providing timely resolutions to ensure project deadlines are met.

● Work closely with cross-functional teams to ensure alignment on project goals, timelines, and deliverables.

● Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.

Requirements :

● Bachelor's degree in Computer Science, Engineering, or related field.

● Minimum of 8 years of professional experience in software development.

● Extensive hands-on experience with React.js and related libraries/frameworks.

● Minimum 2-3 years of experience in leading and managing software development teams, with a proven track record of overseeing teams of at least 5-6 members.

● Strong understanding of software engineering principles, design patterns, and best practices.

● Experience with implementing or contributing to design systems, which helps maintain consistency across large applications.

● Experience with modern front-end development tools and workflows.

● Proficiency in HTML, CSS, and JavaScript.

● Excellent problem-solving and analytical skills.

● Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

● Understanding and application of security best practices in React applications, such as preventing XSS attacks, managing authentication/authorization securely, and understanding common vulnerabilities.

● Experience with Agile/Scrum methodologies is a plus.

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 2+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD