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Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 5+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Job Description:

We are seeking a highly skilled and experienced HR Manager to join our dynamic team. This role is crucial for driving our company’s HR functions, including IT recruitment, on boarding, off boarding, and employee performance management. The ideal candidate will have a strong background in Human Resources, with a specific focus on the IT sector.

Preferred Candidate - Female

Key Responsibilities:

IT Recruitment: Lead the recruitment process for IT positions, including sourcing, screening, interviewing, and hiring talented professionals.

Onboarding: Design and implement an effective on boarding program for new hires to ensure a smooth transition into the company.

Offboarding:  Manage the off boarding process for outgoing employees, ensuring a professional and respectful exit procedure.

Employee Performance Management: Develop and oversee performance management systems to assess and enhance employee performance.

HR Policies and Compliance: Ensure all HR activities comply with legal and ethical standards. Update and maintain HR policies as necessary.

Employee Relations: Serve as a key point of contact for employee concerns and foster a positive work environment.

Qualifications/Requirements:

Education:

MBA or master’s degree in human resources management or a related field.

Skills and Qualifications:

·        Proven experience as an HR manager, particularly in the IT sector.

·        Strong understanding of the recruitment process and familiarity with IT roles and requirements.

·        Demonstrated ability to use online hiring portals, such as Naukri.com, for effective recruitment.

·        Excellent communication and interpersonal skills.

·        Ability to design and implement effective HR strategies.

·        Knowledge of labor legislation and HR best practices.

·        Strong decision-making and problem-solving skills.

🚀 We’re Hiring: Software Development Engineer (Backend) | Onsite in Pune

We’re currently hiring for our client – a high-growth fintech company backed by top global investors with $14M+ raised.

Our client is on a mission to simplify the CFO stack for fast-growing businesses. From smart corporate cards to automated vendor payments and streamlined procurement, they empower companies across industries to transform financial chaos into clarity.

Now, they are looking for a passionate Backend Engineer to join their Engineering team in Pune (onsite).

🔹 What You’ll Do

• Design, build, and maintain scalable backend systems using Kotlin, Micronaut & Spring Cloud
• Collaborate with engineers to ensure reliability, security & performance
• Write clean, test-driven code with unit tests & TDD
• Contribute to new features, integrations & backend architecture
• Work on microservices, event-driven systems, and clean architectures

🔹 What We’re Looking For

• 3+ years of experience in backend development with Kotlin, Micronaut, Spring Cloud (or similar)
• Strong grasp of unit testing & TDD
• Exposure to DDD, CQRS, Clean/Hexagonal Architecture, Microservices, Multi-tenancy, Event Sourcing is a big plus
• Problem-solving mindset with strong analytical skills
• Excellent team player with clear communication

🔹 Bonus Points

• Experience in fintech or B2B spend management
• Familiarity with Azure, Docker, Kubernetes

📍 Location: Pune, Maharashtra (Onsite)

If you’re excited about solving complex engineering challenges in fintech and want to build products that make an impact, we’d love to connect!

CASEY GALAXY INDIA PVT LTD- A Premier organization of Eastern india is Involed in various segments of consumer interest.

RESPONSIBILITY:-

Approching potential leads and close them within a stipulated time frame.

Create exclusive distributirs and business associates for the company towards business growth.

Look after the enyire business growth of the exclusive distributors and business associates.

Keep abreast with stock reports, inventory, product order, re- order etc...

Perform other sales , marketing and promotion related activities.

Finding and developing new markets and improving sales

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

Microcode Software looking Intern for the post of Email Process Executive responsible for working as assigned by the senior.

We are looking for an enthusiastic product management intern who can turn ideas into reality and lead our product development cycle.

1. Product design and development skills

• Feature prioritization
• User research
• Visual design
• Wireframing Prototyping
• Market research
• Database designing
• User testing.

2. Marketing skills

• Drafting marketing plans
• Growth hacking A/B testing
• Landing page creation(HTML)
• Content creation
• Understanding Google Analytics
• Google Ads.

3. Design skills

• Paper prototyping

• Figma(optional).

1. Define our Product roadmap, planning, prioritization, tracking, and stake-holders dependency management.
2. Work closely with product designers and developers and ensure functional requirements including edge cases are all captured and designs are all approved by all stakeholders.
3. Authoring different test scenarios for user stories and functional testing of the same.

4. Define metrics, objects that are aligned with business goals and measure feature/release specific success.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

General Accountabilities/Job Responsibilities

• Participation in the requirements analysis, design, development and testing of applications.
• The candidate is expected to write code himself/herself.
• The candidate is expected to write high level code, code review, unit testing and deployment.
• Practical application of design principles with a focus on the user experience, usability, template
• designs, cross browser issues and client server concepts.
• Contributes to the development of project estimates, scheduling, and deliverables.
• Works closely with QA team to determine testing requirements to ensure full coverage and best
• quality of product.
• There is also the opportunity to mentor and guide junior team members in excelling their jobs.

Job Specifications

• BE/B. Tech. Computer Science or MCA from a reputed University.
• 3 -12 Years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
• Hands on experience in Core Java, Multithreading, RMI, Socket programing,
• JDBC, NIO, webservices and Design patterns.
• Should have Knowledge of distributed system, distributed caching, messaging frameworks,
• ESB etc.
• Knowledge of Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database is essential.
• Additionally, knowledge of HBase, Hadoop and Hive are desirable.
• Familiarity with message queue systems and AMQP and Kafka is desirable.
• Should have experience as a participant in Agile methodologies.
• Should have excellent written and verbal communication skills and presentation skills.
• This is not a Fullstack requirement, we are purely looking out for Backend resources.