Our client is a Leading Indian consumer electronics start-up and is one of the fastest-growing start-ups. They have also emerged as the fifth largest wearable brand globally. They are super passionate about the impact that they are making in people’s lives and are looking for a fellow self-starter to join our ambitious bunch.
Responsibilities
· Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
· Training, mentoring and supporting scrum teams to follow agile values, principles, and practices.
· Determining and managing tasks, issues, risks, and action items.
· Scheduling and facilitating scrum events, meetings, and decision-making processes.
· Monitoring progress and performance and helping teams to make improvements.
· Planning and organizing demos and product/system testing.
· Ensuring the proper use of collaborative processes and removing impediments for the scrum team.
· Tracking project processes, deliverables, and financials.
· Preparing and presenting status reports to stakeholders.
Requirements
· Bachelor's degree in computer science, information technology, or a relevant field preferred.
· 6+ years of experience as a Scrum Master
· 3-4 implementation of LCNC platforms like Mendix.
· Ability to analyze and think quickly and to resolve conflict
· Ability to work with internal stakeholders and vendors
· Strong communication, interpersonal and mentoring skills
· Ability to adapt to a changing environment
· Self-motivation and ability to stay focused in the middle of distraction
Shubham Vishwakarma
Full Stack Developer - Averlon
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At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Learn more at www.shipthis.co
JOB DESCRIPTION
Role Overview:
Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis
This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.
Who are we looking for?
Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues concerning the severity.
Desired qualifications include
Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred
- Must be flexible to work the Rotational shifts.
- Excellent client-facing skills
- Excellent written and verbal communication skills
- Deep knowledge of the product that the technician is supporting.
- Basic knowledge of JavaScript and JSON is an added advantage
We welcome candidates
- Who is Immediate Joining
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.
JOB SYNOPSIS
Job Role: Client Service Executive
Location: Bangalore
Job type: Full-time, permanent
Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis
Experience: (1-2) years
Industry Type: Software Product
Functional Area: Customer Support
XMLWe are looking for a highly skilled and experienced QA Engineer to join our team. The ideal candidate will have a strong background in manual and API testing for full-stack web applications, with a minimum of 3 years of professional experience. You should be detail-oriented, have a passion for quality, and possess excellent problem-solving skills.
Responsibilities
- Manual Testing: Perform comprehensive manual testing of full-stack web applications, including functional, usability, and regression testing.
- API Testing: Conduct thorough REST API testing using tools such as Postman, cURL, or other relevant tools.
- Authentication & Authorization: Test various authentication types (e.g., OAuth, JWT, API keys) and authorization flows to ensure secure and correct access.
- Data Validation: Validate data in both JSON and XML formats to ensure accuracy and integrity.
- Database Testing: Perform database-level testing to verify data storage, retrieval, and manipulation.
- SaaS and Integrations: Explore and test integrations with various SaaS products, including Webhooks.
- Advanced Web Concepts: Possess knowledge of and be able to test features involving GraphQL, WebSockets, Cookies, Local Storage, and user login sessions.
- Communication: Communicate effectively and professionally with clients in the US, Australia, and the UK on a daily basis.
Required Qualifications
- Minimum of 3+ years of experience in a Quality Assurance role.
- Mandatory experience in REST API testing.
- Proficiency with API testing tools like Postman or cURL.
- Solid understanding of different authentication types.
- Strong knowledge of JSON and XML data structures.
- Experience with database testing and SQL.
- Familiarity with common web concepts such as Webhooks, GraphQL, WebSockets, Cookies, and Local Storage.
- Excellent verbal and written communication skills.
Desired Skills (Optional but a plus)
- Experience with automated testing frameworks.
- Familiarity with CI/CD pipelines.
- Knowledge of performance and security testing.
Profile: Azure Presales Consultant / Azure Solution Architect
Experience: 2 To 5 years
Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.
Location: Noida Sector 63 (Work From Office)
Organization : i2k2 Networks Pvt Ltd
Website: www.i2k2.com
Email id : Nidhi(a)i2k2.com
Prefer Immediate Joiners to 15 days.
Job Description:
Azure Pre-Sales Consultant
- Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
- Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
- Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
- Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
- Actively participates in scheduled client meetings, offering valuable insights and expertise.
- If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
- Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
- Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
- Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
- Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
Managed IT Services
Dedicated Web Servers Hosting
Cloud Solutions
Email Solutions
Enterprise Services
Round the clock Technical Support
www.i2k2.com
Machine Learning (ML)
Data Science
Data AnalyticsLocation: Chennai
Education: BE/BTech
Experience: Minimum 3+ years of experience as a Data Scientist/Data Engineer
Domain knowledge: Data cleaning, modelling, analytics, statistics, machine learning, AI
Requirements:
- To be part of Digital Manufacturing and Industrie 4.0 projects across client group of companies
- Design and develop AI//ML models to be deployed across factories
- Knowledge on Hadoop, Apache Spark, MapReduce, Scala, Python programming, SQL and NoSQL databases is required
- Should be strong in statistics, data analysis, data modelling, machine learning techniques and Neural Networks
- Prior experience in developing AI and ML models is required
- Experience with data from the Manufacturing Industry would be a plus
Roles and Responsibilities:
- Develop AI and ML models for the Manufacturing Industry with a focus on Energy, Asset Performance Optimization and Logistics
- Multitasking, good communication necessary
- Entrepreneurial attitude
Additional Information:
- Travel: Must be willing to travel on shorter duration within India and abroad
- Job Location: Chennai
- Reporting to: Team Leader, Energy Management System
Google AnalyticsWe are looking for an enthusiastic product management intern who can turn ideas into reality and lead our product development cycle.
Skills Required
1. Product design and development skills
- Feature prioritization
- User research
- Visual design
- Wireframing Prototyping
- Market research
- Database designing
- User testing.
2. Marketing skills
- Drafting marketing plans
- Growth hacking A/B testing
- Landing page creation(HTML)
- Content creation
- Understanding Google Analytics
- Google Ads.
3. Design skills
- Paper prototyping
-
Figma(optional).
Roles and Responsibilities
- Define our Product roadmap, planning, prioritization, tracking, and stake-holders dependency management.
- Work closely with product designers and developers and ensure functional requirements including edge cases are all captured and designs are all approved by all stakeholders.
- Authoring different test scenarios for user stories and functional testing of the same.
-
Define metrics, objects that are aligned with business goals and measure feature/release specific success.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Hiring Duration:
Our hiring process takes less than 24 hours from the time you receive the Final Step form.
Validity: Up to Dec 2023
- Apply soon, the earliest applicant would be preferred over the late applicants.
React.jsMandatory:
- 4-7 Experience in React JS, (ReactJS 2.5yrs compulsory)
- Optional:
Knowledge in UX/UI design, Azure DevOps, Test Driven - and Domain Driven Development
- Developing of complex IT systems with various system integrations and configurations
- Data security/GDPR
Bloomreach Experience, the digital experience platform built for commerce, includes three pillars:
- Discovery, offering AI-driven search and merchandising;
- Content, offering a headless CMS; and
- Engagement, offering leading CDP and marketing automation solutions.
Our India team is a critical product development and innovation hub for the company, with many of the company’s key products and technology initiatives created and developed by this team. Bloomreach Search, our search and personalization product, was built and shipped out of our India office.
We are currently allowing flexibility for all our employees to work from home until it is deemed safe for us to return back to the office.
What you will do:
- Chalk-out and implement the vision, technology roadmap and business goals for your scope of deliverables.
- Have the opportunity to define, implement, manage and deliver systems that maintain the Bloomreach Platform.
- Lead multiple small, agile teams of high-performing engineers with a diversity of experience backgrounds and locations.
- Operate with scale and speed, amidst flux, in a fast-paced environment while contributing to business goals and product strategies.
- Partner with Engineering Leaders, Managers and Product Management, and enable them by owning the integrity of scalable and high-quality technology solutions.
- Manage and influence remote teams to ensure a consistently awesome experience across platforms and products.
- Create a culture of Engineering Excellence and execution across locations ensuring development and adoption of best practices in technical design implementation and code optimisation.
- Help attract, select and hire best-in-class talent and help retain top performing talent by creating clear career paths and providing technical mentorship.
- Ensure compliance with security practices/guidelines and relevant technology standards.
What you will need:
- B.E./B.S. Degree or higher in Computer Science or related technical discipline.
- 10+ years of programming experience in Java, Python with strong knowledge of web technologies like HTTP, Tomcat or Django, networking and web performance engineering.
- 3+ years of experience in managing direct reports and their careers.
- Experience in leading technical teams in systems/databases or large scale distributed/infrastructure systems in production.
- Capable of sitting down with engineers to constructively review designs and debug live production issues.
- Extensive background in algorithms, strong software architecture and design skills in building large scale internet applications.
- Comfortable in designing big data technology solutions using Spark, Hadoop, Cassandra and MySQL.
- Capable of handling ambiguous business requirements with excellent prioritisation, time management abilities and focus on execution.
- Experience hiring, mentoring, coaching and developing top engineering talent.
Engineering Blog Link:
- https://developers.bloomreach.com/blog/2018/breaking-down-a-monolithic-api---dockerizing-the-bloomreach-suggest-api-layer.html" target="_blank">How Bloomreach built a monolithic API
- https://developers.bloomreach.com/blog/2018/developer-talk-corwin-on-containers.html" target="_blank">Developer Talk - Corwin on Containers
- https://www.bloomreach.com/en/blog/2018/07/introducing-identity-and-access-management-for-bloomreach-personalization.html" target="_blank">Introducing Identity and Access Management for Bloomreach personalization
If this is you and you can prove it – we’re interested in talking with you to join us as one of Bloomreach’s Engineering Leaders.
Regional benefits:
- Annual Medical Insurance Coverage for yourself and your dependents
- Annual Master Health Check-Up by up to 4000 INR per month
- Statutory Retiral Benefits (Provident Fund Gratuity)
More things you'll like about Bloomreach:
Culture:
- A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our https://careers.bloomreach.com/about-us">5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work remote-first with several Bloomreach Hubs available across three continents.
- We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what's ahead.
- We have a friendly atmosphere and motivated colleagues who love what they do.
- The https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm">Bloomreach Glassdoor page elaborates on our stellar 4.5/5 rating.
Personal Development:
- We have a People Development Program -- participating in weekly personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
- Our resident communication coach https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/">Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.
Well-being:
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
- Subscription to Calm - sleep and meditation app.
- We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
Compensation:
- Stock options are granted depending on a team member’s role, seniority, and location.
- Everyone gets to participate in the company's success through the company performance bonus.
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We celebrate work anniversaries -- Bloomversaries!
Go Programming (Golang)
Python
Java
NodeJS (Node.js)
Kubernetes
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.
ESSENTIAL DUTIES:
1. Implements the philosophy, goals policies and objectives of Trilingual Kids.
2. Assists teachers in creating a flexible program and classroom environment which enhances individual growth.
3. Assists teachers in motivating pupils to develop the skills and attitudes which promote the acquisition of knowledge and participation in a democratic society.
4. Provides services to pupils through consultation, individual and group counseling, and classroom involvement.
5. Assists teachers in using the principles of behavior management and other useful techniques in the classroom.
6. Assists pupils in making academic progress consistent with their abilities.
7. Mentoring pupils and their parents regarding matters relating to learning attitude.
8. Assists the psychological in the preparation of assessments.
9. Screens children for possible Attention Deficit/Hyperactive Disorder (ADHD).
10. Assesses the counseling needs of identified special education children and develops and implements appropriate IEP goals and objectives.
11. Attends IEP meetings when appropriate.
12. Performs other related services as assigned.
13. Establishes effective rapport with pupils and school personnel.
14. Assists pupils in effecting a smooth transition between school and home, and between school levels.
REQUIRED QUALIFICATIONS:
1. Bachelors Degree.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon