11+ Middleware Jobs in Delhi, NCR and Gurgaon | Middleware Job openings in Delhi, NCR and Gurgaon

Job Title: SEO & SEM Executive – Travel Industry

Location: Ghitorni, New Delhi

Experience: 2–5 years

Company: Aertrip.com

About Aertrip

Aertrip is a fast-growing travel technology company transforming the way people plan and book travel. We provide seamless solutions for flights, hotels, and holidays for both individual and corporate clients.

Role Overview

We are looking for a data-driven SEO & SEM Executive to enhance our online visibility and performance across search engines and meta-search platforms. The ideal candidate will manage both organic and paid campaigns to drive high-quality traffic and measurable ROI.

Key Responsibilities

• Develop and execute SEO & SEM strategies to increase visibility and conversions.
• Conduct keyword research, competitor analysis, and market trend monitoring.
• Manage Google Ads, Bing Ads, and Meta Search campaigns (Google Flights, Skyscanner, Kayak).
• Handle Google Analytics, Search Console, and Google Tag Manager (GTM) for insights and tracking.
• Implement on-page, off-page, and technical SEO best practices.
• Optimize landing pages and run A/B tests to improve conversion rates.
• Build and manage link-building and content optimization strategies.
• Track KPIs (CPC, CPA, CTR, ROAS) and prepare performance reports.

Must-Have Skills

• Strong knowledge of SEO fundamentals (on-page, off-page, technical SEO).
• Hands-on experience with SEM/PPC campaigns (Google Ads, Bing Ads).
• Expertise in keyword research, competitor analysis, and trend monitoring.
• Proficiency in Google Analytics, Search Console, and GTM.
• Proven skills in link-building and content optimization.
• Familiarity with Schema Markup and SEO for travel/job pages.
• Experience with tools such as Ahrefs, SEMrush, Screaming Frog, Moz.
• Analytical mindset with a focus on ROI-driven campaigns.
• Experience in travel industry SEO/SEM preferred.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Location: Noida Sector 142

Experience: 3+ years

Employment Type: Full-Time

Key Responsibilities

• Development: Design, develop, and maintain scalable, high-performance web applications using Node.js and React.js.
• Database Management: Work extensively with PostgreSQL and Prisma ORM to design, optimize, and maintain databases.
• API Integration: Build and integrate RESTful APIs and third-party services to enhance platform functionality.
• E-commerce Projects: Develop and enhance e-commerce solutions, ensuring seamless user experiences and efficient backend operations.
• SaaS Development: Contribute to the development of SaaS-based features and services, ensuring multi-tenant support and scalability.
• Microservices Architecture: Design, build, and deploy microservices to support modular and scalable applications.
• Code Quality: Write clean, maintainable, and well-documented code while adhering to best practices and coding standards.
• Collaboration: Work closely with product managers, designers, and other developers to deliver high-quality solutions within deadlines.
• Troubleshooting: Identify and resolve performance bottlenecks, bugs, and other technical issues.

Required Skills and Qualifications

• Technical Proficiency:Strong expertise in Node.js and React.js.
• Proficient with PostgreSQL and experience using Prisma ORM.
• Hands-on experience with API development and integration.
• Knowledge of e-commerce platforms and their technical requirements.
• Experience in SaaS product development and multi-tenant architecture.
• Familiarity with building and maintaining microservices architectures.
• Version Control: Strong understanding of Git and version control practices.
• Testing: Experience with unit testing, integration testing, and debugging tools.
• DevOps Knowledge (Preferred): Familiarity with CI/CD pipelines, containerization (Docker), and cloud platforms (AWS, GCP, or Azure).
• Soft Skills: Strong problem-solving abilities, attention to detail, and excellent communication skills.

Preferred Qualifications

• Experience with e-commerce frameworks or libraries.
• Familiarity with GraphQL and WebSocket implementations.
• Knowledge of performance optimization techniques for web applications.

What We Offer

• Salary + ESOPs
• Opportunity to work on cutting-edge technology in a fast-paced environment.
• Collaborative and inclusive work culture.
• Professional development and learning opportunities.

Apply Now: If you are a passionate developer looking to contribute to impactful projects.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Job Title: Javascript Developers (Full-Stack Web)

On-site Location: NCTE, Dwarka, Delhi

Job Type: Full-Time

Company: Bharattech AI Pvt Ltd

Eligibility:

• 6 years of experience (minimum)
• B.E/B.Tech/M.E/M.Tech -or- MCA -or- M.Sc(IT or CS) -or- MS in Software Systems

About the Company:

Bharattech AI Pvt Ltd is a leader in providing innovative AI and data analytics solutions. We have partnered with the National Council for Teacher Education (NCTE), Delhi, to implement and develop their data analytics & MIS development lab, called VSK. We are looking for skilled Javascript Developers (Full-Stack Web) to join our team and contribute to this prestigious project.

Job Description:

Bharattech AI Pvt Ltd is seeking two Javascript Developers (Full-Stack Web) to join our team for an exciting project with NCTE, Delhi. As a Full-Stack Developer, you will play a crucial role in the development and integration of the VSK Web application and related systems.

Work Experience:

• Minimum 6 years' experience in Web apps, PWAs, Dashboards, or Website Development.
• Proven experience in the complete lifecycle of web application development.
• Demonstrated experience as a full-stack developer.
• Knowledge of either MERN, MEVN, or MEAN stack.
• Knowledge of popular frameworks (Express/Meteor/React/Vue/Angular etc.) for any of the stacks mentioned above.

Role and Responsibilities:

• Study the readily available client datasets and leverage them to run the VSK smoothly.
• Communicate with the Team Lead and Project Manager to capture software requirements.
• Develop high-level system design diagrams for program design, coding, testing, debugging, and documentation.
• Develop, update, and modify the VSK Web application/Web portal.
• Integrate existing software/applications with VSK using readily available APIs.

Skills and Competencies:

- Proficiency in full-stack development, including both front-end and back-end technologies.

- Strong knowledge of web application frameworks and development tools.

- Experience with API integration and software development best practices.

- Excellent problem-solving skills and attention to detail.

- Strong communication skills and the ability to work effectively in a team environment.

Why Join Us:

- Be a part of a cutting-edge project with a significant impact on the education sector.

- Work in a dynamic and collaborative environment with opportunities for professional growth.

- Competitive salary and benefits package.

Join Bharattech AI Pvt Ltd and contribute to transforming technological development at NCTE, Delhi!

Bharattech AI Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company:

ConveGenius is a leading Conversational AI company that is democratising educational and knowledge services for the mass market. Their knowledge bots have 35M users today. ConveGenius is building an omniverse on Conversational AI for the developer ecosystem to build together. We are looking for self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for detail and being proud of produced code is the must-have attributes for this job.

About the role: 

At ConveGenius, we are committed to creating an inclusive and collaborative work environment that fosters creativity and innovation. Join our AI Team as Senior AI Engineer with the focus on development of cutting-edge technologies, making a real life difference in the lives of millions of users. You will be involved in a wide range of projects, from designing and building AI capabilities for our swiftchat platform, and analysing large conversation datasets. Innovative nature and proactive involvement in the product is taken very seriously at Convegenius, therefore, a major part of your role would involve thinking about new features and new ways to deliver quality learning experience to our learners.

Responsibilities:

• Develop and implement state-of-the-art NLP, Computer Vision, Speech techniques.
• Collaborate with other AI researchers to develop innovative AI solutions and services to be used to improve our platform capabilities.
• Mentor and lead the experiments with other team members.
• Conduct research and experiments in deep learning, machine learning, and related fields to support the development of AI techniques.

Qualifications:

• Bachelor's or master's degree in Computer Science, Engineering, or a related field with experience in machine learning and data analysis.
• 2-4 years of industry experience in machine learning, with a strong focus on NLP and Computer Vision.
• Hands-on experience of ML model development and deploying.
• Experience working with training and fine-tuning LLM is a plus.
• Experience in audio/speech technologies is a plus.
• Strong programming skills in Python, node.js or other relevant programming languages.
• Familiarity with machine learning libraries, such as TensorFlow, Keras, PyTorch, scikit-learn, Conversational frameworks like Rasa, DialogFlow, Lex, etc.
• Strong analytical and problem-solving skills, with the ability to think out of the box.
• Self-starter with the ability to work independently and in a team environment.