11+ Middleware Jobs in Delhi, NCR and Gurgaon | Middleware Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Position Title: Sales Specialists

 Location: PAN India (*Tier 1, Tier 2, Tier 3)

 Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ IncenƟves+ Perks+ TA+ DA

 EducaƟon: Bachelor's degree in any stream or Master's degree/MBA

Key Responsibilities:

1. As a Sales Specialist/ExecuƟve, the candidate will be required to be in the field daily, engaging with potential clients, and generaƟng new business opportunities through personal visits, emails, and calls

and other field activities.

2. Build and maintain strong relaƟonships with new customers.

3. Present tailored solutions for endpoint protecƟon & network.

4. Focus on achieving the Individual target for Retail & SME.

5. Provide exceptional customer service and support throughout the sales process.

Requirements

• 3+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 3 years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

Mandatory Skills - WebDriver.io , Selenium, Appium, Cucumber

For QA automation, we need candidates who have worked on UI automation -

webdriver.io , Java/Javascript, Cucumber and For API - Karate Framework , Cucumber , Java/JS , rest assured

Responsibilities:

We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent project management skills. A skilled QA automation engineer can design and write efficient test procedures for every software application.

Responsibilities:

• Meeting with the software design team to discuss verification protocols.
• Identifying software application weaknesses and target areas.
• Sketching out ideas for automated software test procedures.
• Reviewing software bug reports and highlighting problem areas.
• Writing automation scripts and implementing software applications.
• Designing and installing software databases.
• Troubleshooting automation software and finalizing system procedures.
• Identifying quality issues and creating test reports.
• Collaborating with the design team to solve application faults.

Requirements:

• Bachelor’s degree in computer science, software engineering, or a similar field.
• Previous experience working as a QA automation engineer.
• Advanced programming skills including automation systems and databases.
• Familiarity with programming script languages including Java 
• Excellent analytical skills.
• Detailed knowledge of application functions, bug fixing, and testing protocols.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good project management skills.

Albatronix Consulting is hiring "Flutter Developer" for one of its clients LeverageEdu.

About Leverage Edu:

At Leverage Edu, we are democratizing access to global opportunities for students everywhere. By helping students make the right career choices with the aid of information and pathways that they can trust, we are opening doors to opportunities they could not access without the right guidance and support. Making sense of the complex web of courses, colleges, careers, and geographies is a tough task – by leveraging technology but connecting with students at a personal level we help them maximize their potential. To build towards this goal we are looking for people with the ambition and hustle to make the world a smaller place and get people closer to their dream opportunities. We are building at a breakneck speed in one of the fastest-growing industries in the world and the opportunities for growth are limitless.

About the Role: 

As a tech-based student admissions platform, technology plays a vital role in our daily business impact decisions. As a Flutter Developer, you are required to develop features for LeverageEdu's applications. Have an immense sense of ownership and responsibility for the work assigned and timely completion of deadlines. You'll be working closely with top school graduates, ex-McKinsey, BCG, Deloitte, EY, Byju's, Paytm employees to establish, nurture and grow business across categories and territories. This is an amazing opportunity to learn from an extraordinary team, grow massively and help students around the globe build awesome careers for themselves.

What you will do: 

• Design, execute and maintain processes across applications and work on bug fixing and improving the overall apps’ performance
• Ensure that the quality, performance, and responsiveness of the applications are top-notch all the time
• Build and maintain the quality of code, organisation, and automation
• Work closely with the tech team, ascertaining the requirements and develop well-defined innovative solutions
• Manage and analyse the working of existing software applications

What you will need: 

• Bachelor's or Master's Degree - preferably in Computer Science
• Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on Github
• 5+ years in mobile software development
• Experience with third-party libraries and APIs
• Understanding of the Agile development life-cycle
• Experience with Git, Jenkins, or other version control tools
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state

What you will get: 

• Industry best perks
• Ground-level view of building out a global Ed-tech company that is going to impact hundreds and thousands of lives
• Be a part of the core team that drives the growth of the company
• Phenomenal work environment, with massive ownership and great growth opportunities