Soprasteria
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Experience in supporting Oracle E-Business Suite (EBS) and Oracle Fusion
Applications.
2. Familiarity with key Oracle modules such as P2P, O2C, and GL.
3. Understanding of ITIL framework and processes (Incident, Problem, Change,
Configuration, Service Request management).
4. Experience with ticketing systems of any ITSM tools.
5. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing
scripts.
6. Ability to communicate effectively with business users and technical teams.
7. Analytical and problem-solving skills with attention to detail.
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