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Job Title: Marketing Content & Creative Specialist

Location: Hyderabad

Company: CloudTern

Website: www.cloudtern.com

About CloudTern

CloudTern is a fast-growing AI & workflow automation company helping enterprises build Agentic AI workflows, digital workers, and enterprise automations at scale. We work with global customers across logistics, insurance, healthcare, supply chain & BFSI.

Role Summary

We are looking for a Marketing Content & Creative Specialist who can own and execute all demand-gen related content activities from website content updates, webinar coordination, LinkedIn post creation, email campaigns, whitepapers, case studies, image creatives, to brand collaterals.

This is a hands-on role for someone who understands digital marketing content, has good storytelling ability and is strong at visual design and execution.

Key Responsibilities

Webinars & Events

• Plan, coordinate & host CloudTern webinars and online events
• Create webinar landing pages, registration pages, & email invites
• Design webinar promotional banners, post-event thank-you creatives
• Create pre/post webinar email sequences, follow-up notes, and summaries

Website Content & Management

• Update pages, add new offerings / case studies / blogs on the website
• Maintain website content quality (grammar, positioning, clarity)
• Coordinate with internal team for landing pages, product pages & SEO optimization

Social Media & LinkedIn

• Write daily / weekly LinkedIn posts for CloudTern & leadership
• Design LinkedIn banners, event creatives & quote cards
• Maintain posting calendar, performance tracking and reporting

Branding & Creative Design

• Create visual assets — logos, icons, images, infographics, event banners, etc.
• Design pitch decks, brochures, PDF corporate profile etc.
• Ensure brand guidelines are consistently followed

Content Development

• Draft whitepapers, thought leadership articles, blog posts & newsletters
• Create case studies and customer success one-pagers
• Work with internal teams to extract insights, product features & data points

Required Skills & Experience

• 3 to 6 years experience in marketing content / digital marketing / creative design
• Strong written English & storytelling skills
• Experience managing webinars (Zoom / Teams / WebEx etc.)
• Skilled in Canva / Figma / Photoshop or any design tool
• Experience writing LinkedIn posts & content calendar management
• Familiar with WordPress / Webflow / basic CMS workflows
• Understanding of B2B / SaaS / AI / Tech domain is a big plus

Preferred Traits

• Proactive, does not wait for instructions, takes ownership
• Creative thinker with eye for detail
• Multi-tasker who can manage content + design + coordination workflows
• Deadline-oriented and structured working style

Answering customer queries

● Maintaining and analyze the customer database

● Tracking all the complaints,feedback, requirements

raised by customers and prepare reports

● Planning and delivering CRM strategies across the

organization with a view to retaining existing

customers, increasing brand loyalty and expanding the

company brand.

● Deciding on a final CRM structure and architecture

that will work seamlessly across the business and

capture crucial information along the sales funnel.

● Making sure the customer database is correctly

segmented for targeted marketing activities.

● Collaborating with other departments ensures the

CRM strategy works well for every aspect of the

business.

● Development of testing strategies to guarantee the

most efficient approach for the organization and its

customers.

● Handle all CRM platforms - Call and chat

● Running customer loyalty programs for repeat

customers

• Strong knowledge of PHP web frameworks such as Laravel, CI,
• Understanding the fully synchronous behaviour of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript,
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes