Sales Executive

About UpSolve

Work on cutting-edge tech stack. Build innovative solutions. Computer Vision, NLP, Video Analytics and IOT.

Job Role

• Ideate use cases to include recent tech releases.
• Discuss business plans and assist teams in aligning with dynamic KPIs.
• Design solution architecture from input to infrastructure and services used to data store.

Job Requirements

• Working knowledge about Azure Cognitive Services.
• Project Experience in building AI solutions like Chatbots, sentiment analysis, Image Classification, etc.
• Quick Learner and Problem Solver.

Job Qualifications

• Work Experience: 2 years +
• Education: Computer Science/IT Engineer
• Location: Mumbai

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 3.5 - 3.75 LPA

Location: Bangalore, HSR Layout

• Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.

Requirements:

• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

Description

Zycus is looking for a Meanstack/Mernstack Developer, who is motivated to combine the art of design with the art of programming. Responsibilities include implementing visual elements and their behavior with user interactions.. You will also be playing an active role on front end as well as backend development, and defining how the application looks and functions. We are looking for candidates with strong experience in MongoDB, Express.js, Angular, Node.js, Javascript, HTML, CSS, Jquery, Ajax. If you are a Mean Stack or full stack developer with a strong technical experience, then you could be the best fit for the role!

Roles & Responsibilities

· Creating Apps by working on all layers of architecture Understanding the flow of code and how it interacts with different components.

· Creating technical design documents by understanding requirements, and product objectives.

· Writing effective Unit tests

· Good analytical skills and innovative mind.

· Source code management.

· Excellent communication skills.

Requirements

· Total experience of 5 - 8 years

· Experience on Mean Stack/Mernstack (MongoDB, Express.js, Angular, Node.js)

· Strong understanding of JavaScript, object-oriented JS, its quirks, and workarounds·

· Strong hands on experience in JavaScript· Strong proficiency with JavaScript or CoffeeScript depending on your technology stack.·

· Good understanding of server-side CSS preprocessors such as Stylus, Less·

· Basic understanding of web markup, including HTML5 and CSS3· Good understanding of asynchronous request handling, partial page updates, JQuery, and AJAX·

· Proficient understanding of cross-browser compatibility issues and ways to work around such issues· Familiarity with JavaScript module loaders, such as Require.js and AMD·

· Proficient understanding of code versioning tools, such as SVN· Good understanding of browser rendering behaviour and performance

· Key Programming Skills: MEAN stack, full stack, Angular, Java, HTML/CSS, Javascript, Bootstrap.

· Experience working with Rest based APIs

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

• Proficient with SQL Server/T-SQL programming in creation and optimization of complex Stored Procedures, UDF, CTE and Triggers
• Overall Experience should be between 4 to 7 years
• Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts. Experience in SQL server, DW principles and SSIS.
• Should have strong experience in building data transformations with SSIS including importing data from files, and moving data from source to destination.
• Creating new SSIS packages or modifying existing SSIS packages using SQL server
• Debug and fine-tune SSIS processes to ensure accurate and efficient movement of data. Experience with ETL testing & data validation.
• 1+ years of experience with Azure services like Azure Data Factory, Data flow, Azure blob Storage, etc.
• 1+ years of experience with developing Azure Data Factory Objects - ADF pipeline, configuration, parameters, variables, Integration services runtime.
• Must be able to build Business Intelligence solutions in a collaborative, agile development environment.
• Reporting experience with Power BI or SSRS is a plus.
• Experience working on an Agile/Scrum team preferred.
• Proven strong problem-solving skills, troubleshooting, and root cause analysis.
• Excellent written and verbal communication skills.

• Identifying broader trends and filling category gaps
• Supplier relationship building
• Handling merchandising operations
• Coordinating with marketing, supply chain, catalog team, finance/ commercial and other functions of the organization
• Catalog monitoring
• Discount monitoring

Desired Candidate Profile

• 4 - 10 years of experience
• Good analytical skills
• Willingness to learn, innovate, take initiatives, think beyond what is conventional and accepted and the ability to work in a flat organization
• Strong analytical aptitude in problem solving
• Proven track record of finding innovative solutions to business problem
• Previous work experience in E-Commerce companies    

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.

In this role, you would be defining and implementing a great user experience for software, web applications, and platforms to meet customer needs and business objectives. The expectation would be to enhance the user experience by combining workflows and interfaces for our customers.

Responsibilities:

• Strong analytical and design principles needed for intuitive solutions 
• Ability to communicate with the team and document the requirements and solutions elegantly.
• Gain a deep understanding of user needs, user psychology, and goals and communicate them to cross-functional product teams.
• Manage multiple projects simultaneously across diverse product teams.
• Design web app interfaces and product experiences for a wide range of e-commerce products.
• Conduct concept and usability testing and develop test suites
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Adhere to style standards on fonts, colors and images.
•  Create personas through user research and data
•  Develop wireframes and prototypes 
• Create original graphic designs (icons, logo, product images other graphics required for softwares etc)
•  Keep abreast of competitor products and industry trends
•  Excellent communication skills
•  Test ideas and rapidly incorporate user and team feedback.
•  Help establish new and/or improve existing workflows as necessary including the full customer journey spanning discovery, purchase, and on-going product services.

 Requirements:

• 0.6 -2 years of proven experience as a UX Designer or similar role for the website, tablet, and mobile view.
• Strong portfolio of design projects with links to the projects. (Dribbble, Behance or any other platform)
• Experience in HTML/CSS,LESS,SasS, Javascript, Bootstrap, jQuery will be a plus.
• Experience with Design Software tools like Adobe Illustrator, Adobe Photoshop, Sketch/Figma/Adobe XD, Invision, Interaction Design, User Experience (UX) Design, and Wireframing tools.
• Familiar with Material Design, Design Thinking, UI Design Patterns, User Research Methods.
• Working experience with agile sprints, participating in design reviews and retrospectives and managing task/ticket life cycle on project management software.
• Knowledge of Usability Factors in Human Computer Interaction.
• Problem-solving aptitude.

Education:

Bachelors or higher degree in a User Experience related field such as (UI & UX design, HCI, Interaction Design, Graphic Design, B.E or BCA) [Or equivalent professional experience].