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Job Title: Operations Intern (Noida – Sector 2)

Location: On-site | 6 Days a Week | Internship Duration: 6 Months

About MyOperator

MyOperator is a leading cloud communication platform in India, enabling businesses to manage customer interactions with advanced cloud telephony. Our solutions help organizations enhance their sales and support workflows while eliminating the limitations of traditional communication systems.

Role Overview

We are looking for a resourceful and motivated Operations Intern to join our core team. This role is ideal for someone who wants to gain practical exposure in backend operations, telecom support, and cross-functional coordination within a fast-paced SaaS environment. You will be instrumental in supporting our ongoing projects, managing vendor relationships, and maintaining operational workflows.

Key Responsibilities

• Coordinate telecom-related resources and support vendor communication and follow-ups.
• Monitor infrastructure and operational systems; assist in compiling technical performance data.
• Maintain and update records related to vendors, onboarding processes, and compliance checklists.
• Provide support in resolving routine technical queries and maintain accurate documentation.
• Track and analyze support tickets to identify common issues and trends.
• Assist in creating and updating SOPs to improve internal workflows.
• Collaborate with team leads to maintain dashboards and monitor operational KPIs.
• Help prepare periodic reports and insights for operational planning and leadership reviews.

Preferred Skills

• Keen interest in telecom systems, backend operations, or cloud-based technologies.
• Strong organizational abilities and a meticulous approach to task execution.
• Familiarity with Excel, PowerPoint, and productivity/reporting tools.
• Hands-on experience with Google Workspace, ticketing platforms, or dashboards is a plus.
• Fast learner with a proactive mindset and ability to multitask effectively.

Eligibility & Requirements

• Education: Graduate candidates preferred.
• Strong interpersonal and communication skills.
• Must be available for on-site work from our Noida Sector-2 office.
• Flexible to work on a 6-day schedule and occasional weekend shifts, if necessary.

What You’ll Gain

• Internship Certificate upon successful completion.
• Exposure to telecom operations, SaaS workflows, and vendor management.
• A chance to contribute to real-time projects with mentorship and learning.
• Reimbursements for laptop and mobile expenses during the internship.
• Pathway to potential full-time opportunities based on performance.

Visual Treat Creator aka Designer

Work Areas:

Convert ideas into visual treats. These visual treats (output) can be in the form of:

• Web Related Banners
• Emailers
• Logo
• Mascot
• Outdoor Media
• Social Media Creatives
• Paid Ads Creatives
• Social Media Covers
• Presentations
• E-Books
• PDFs

Must Have

• Less of a copy cat but more of a cool cat
• Less of Gyan/ talks and more of hand-on experience
• High on power of observation and story visualisation. Someone who sees art/design in everything around
• Understanding of disruptive themes, art work and agency level brand centric manifestations
• Nothing less than global standards while working on any creative/ viral marketing areas
• 
  
• Known to deliver cool work rather than keeping cool looks only
• Understanding of graphics / design tools at a professional level
• Hand on experience – Photoshop, Corel, Illustrator with brain of his/her own

Key Responsibilities:

1. Build and maintain strong relationships with existing and potential clients, acting as their primary point of contact.

2. Identify sales opportunities and develop strategies to meet and exceed sales targets.

3. Conduct in-person client visits to personally demonstrate software solutions as an integral part of the sales internship.

4. Prepare and deliver engaging sales presentations and proposals to prospective clients.

5. Stay up-to-date with product knowledge and industry developments to effectively promote our offerings.

Develops a purchasing strategy.

Reviews and processes purchase orders.

Manages other members of the purchasing team.

Maintains records of goods ordered and received.

Negotiates prices and contracts with suppliers.

Builds and maintains relationships with vendors.

Selects prospective vendors and negotiates contracts.

Evaluates vendors based on quality, timeliness, and price.

Schedules deliveries and ensures timely fulfillment of orders.

Researches and evaluates vendors to compare pricing and services.

Coordinates with fellow managers to monitor inventory and determine supply needs.

Ensures quality of procured items and addresses problems when they arise.

Keeps up with trends in procurement.

Travels to vendor locations.

Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.

Computer Engineering Graduates interested in IT Management consulting, Implementing & customer success management.

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Job Desctiption 

• Learning will be by self based on  provided Online links, u-tubes , literature etc. Senior personnel would be available for some guidance.
• They would then be consulting with customers ( typically Govt., PSU,SME and corporates in Delhi NCR) to showcase how these solutions could enhance productivity, performance, security of businesses
• Aid implementation of the solutions at client site
• Ensure client comfort and ease of use of deployed solutions
• Compare and upsell complementary solutions to those already existing at client locations
• NO CODING will be required in the job profile

• System engineering and implementation in Golang.
• Working on performance issues using creative experiments and internally developed product features.
• Research, propose, and integrate relevant open-source projects based on product objectives.
• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
• Participation in all levels of product definition, design, implementation, testing, and deployment.
• Must include the ability to discuss abstract system architectures from ideas through implementation and
• creatively apply domain experience to solve technical challenges.
• Mentoring software engineers, fostering an environment of trust and accountability.

• Strong Golang skills to develop framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-On experience on developing framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design driven development,
• Continuous Integration, building highly scalable applications, application security and functional programming.

• Knowledge of Cloud native would be an advantage.
• Understanding of Kubernetes from Architecture side and also understand the Standard API.
• Code contributed to CNCF or similar community will be plus.
• Performance benchmarking of K8’s or any cloud will be added advantage.

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

Job Description :

• Promote/Sell various IT trainings/certifications to the working professionals/students.  
• Intensely following up with the prospects clients/students and closing the sales within the sales cycle.
• Generate new leads, create sales pipeline and following with the closure.
• Obtaining client information & Counsel Professional for trainings/certifications.
• Reaching out professionals/clients by making outbound calls, emails and if also face to face meetings/counseling if required.
• Selling & Advertising Different Training Courses in the different geographies like India, U.S, Canada, Singapore, Malaysia, Middle East and few European boundaries
• Negotiating and closing the deals.
• Diligently communicating, aggressive follow up and priming the lead through different channels.

Required Skills:

• Exceptional communicator and influencer who can deliver sales pitch like a charm.
• Result-driven with experience of extremely target centric job.
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
• Self-learners with extensive grasping ability so that learners can absorb the product related trainings within no time.

What you need to have: