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Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 1 year of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can directly contact us on nine three one six one two zero one three two

About Clink :

Clink is revolutionizing how restaurants build lasting customer relationships. We're a customer retention platform serving 100+ restaurants, helping them break free from expensive third-party aggregators and own their customer data. Our Instagram-integrated loyalty system, QR-based ordering, and data-driven insights are transforming the restaurant industry.

The Role :

We're looking for a detail-obsessed Manual Tester intern who takes pride in breaking things before users do. You'll be the last line of defense across our customer-facing mobile app and restaurant dashboard — testing real features used by thousands of diners and hundreds of restaurants every day.

This isn't a checkbox role — you'll own quality on real product flows from day one, working closely with the founding team.

What You'll Work On :

• Test customer mobile app flows end-to-end across Android and iOS devices
• Validate restaurant dashboard features — loyalty programs, offer management, and analytics
• Write and maintain test cases, test plans, and bug reports
• Perform regression testing across releases and hotfixes
• Collaborate with developers to reproduce, triage, and verify bug fixes
• Identify UX inconsistencies and usability issues beyond functional bugs

What We're Looking For :

Must Have :

Must have

• Strong analytical thinking and sharp attention to detail
• Ability to write clear, reproducible bug reports
• Systematic approach to exploratory and regression testing
• Hands-on experience testing mobile apps on real Android and iOS devices
• Good communication skills for working closely with developers

Nice to Have :

• Experience testing REST APIs using tools like Postman
• Basic understanding of how web and mobile apps work
• Familiarity with test management tools — Notion, JIRA, Linear, or similar
• Exposure to automation concepts (not required, good to have)
• Familiarity with WhatsApp Business or Instagram flows

Mindset :

• Ownership mentality—you don't wait to be told what to do Comfortable with ambiguity and rapid iteration
• User-focused thinking—you care about the end experience
• Quick learner who can pick up new tools and patterns

Why Join Clink :

• Real Impact: Your code will be used by real restaurants and customers from day one. See your work drive actual business metrics.
• Learn Fast: Work directly with the founding team. Get mentorship on architecture decisions, not just coding tasks.
• Own Your Growth: Opportunity to transition to full-time role and grow with the company as we scale.
• Modern Stack: Work with latest tools and best practices. We build custom solutions in-house.

Our product :

Mobile : Android & iOS customer app

Web : Restaurant dashboard (browser-based)

Integrations : WhatsApp Business, Instagram, QR-based ordering flows

Commitment :

Full-time , 48 hrs/week

A Day in the Life:

• Collaborate with developers and product managers to understand feature requirements.
• Review feature specifications and design detailed test cases.
• Perform manual tests on payment gateway systems, including transaction flows and API validations.
• Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
• Conduct regression testing to ensure system stability after updates.
• Participate in team discussions to troubleshoot and resolve issues.
• Document test results and prepare for upcoming sprint activities.

Key Qualifications and Skills:

• 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
• Strong knowledge of payment processing.
• Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
• Proficiency in SQL for database validation (transaction logs, ledger entries).
• Hands-on experience with JMeter, Postman, Selenium, or similar tools.
• Knowledge of blockchain-based payouts (optional but a plus).

Key Responsibilities:

1. Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
2. Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
3. Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
4. Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
5. Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
6. Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
7. Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.

Responsibilities:

-       Conduct thorough manual testing of software applications across various functionalities.

-       Develop and maintain automated test scripts using MSTest framework.

-       Identify and report bugs and defects through a bug tracking system.

-       Analyze test results, diagnose issues, and collaborate with developers to resolve them.

-       Participate in code reviews to identify potential defects early in the development process.

-       Stay up-to-date with the latest QA methodologies and best practices.

-       Contribute to the improvement of existing testing processes and documentation.

-       Work effectively within an Agile development environment.

-       Clearly communicate test findings and recommendations to technical and non-technical audiences.

Qualifications:

-       Proven experience in manual testing methodologies (e.g., black-box testing, exploratory testing).

-       Expertise in developing and maintaining automated test scripts using MSTest.

-       Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

-       Excellent analytical and problem-solving skills.

-       Ability to prioritize tasks, manage time effectively, and meet deadlines.

-       Strong written and verbal communication skills.

-       Experience with API testing is a plus.

-       Familiarity with other automation frameworks (e.g., Selenium) is a plus.

• Lead and manage a team that:
• Reviews and refines software requirements.
• Drafts and executes test plans and test cases.
• Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
• Enters and tracks defects to closure.
• Utilizes testing tools to increase the effectiveness of testing.
• Maintains test environments that mimic our production systems.
• Maintains and updates Selenium driven UI automation test cases.
• Maintains and updates ReadyAPI API automation test cases.
• Maintains and updates manual test cases.
• Maintains and updates JMeter performance/load test cases.
• Coach, mentor, and assist the team in performing their duties as needed.
• Provide formal QA approval and reporting for each release.
• Operate within the SAFe Agile methodology.
• Coordinate with other QA teams across the company.

• Experience leading a SQA or Software Development team
• Experience managing projects and processes cross-functionally
• Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
• Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
• Excellent cross-functional communication and influencing skills
• In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
• Automation planning, execution, and triage for projects on multiple Platforms.
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
• In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
• In-depth knowledge and experience of application security testing.
• Unix command line scripting skills

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.