Testing Engineer

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 2+ years of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

Key Responsibilities:

• Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
• Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
• Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
• Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
• Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
• Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
• Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.

Job Title: Senior QA Tester

Experience: 4 - 6 Years

Location: Mohali (Phase 8B)

Responsibilities:

• Independently perform end-to-end manual and automation testing across multiple projects.
• Take full responsibility for project testing, ensuring high-quality deliverables.
• Develop, review, and execute test cases, test plans, and test scripts.
• Implement automation frameworks and scripts to improve testing efficiency.
• Conduct functional, regression, integration, usability, performance, and AI-based testing.
• Identify, document, and track bugs and defects using bug-tracking tools.
• Perform API testing (Postman preferred) and validate system integrations.
• Utilize AI-driven testing methodologies to enhance test coverage and accuracy.
• Collaborate with developers, business analysts, and project managers to understand project requirements and resolve issues.
• Ensure compliance with quality standards and best testing practices.
• Provide detailed reports on test results, defects, and recommendations for improvement.
• Job matching algorithm

Required Skills & Qualifications:

• 4+ years of experience in software testing, including manual and automation testing.
• Strong understanding of SDLC, STLC, and defect life cycle.
• Hands-on experience with test automation tools (Selenium, Cypress, Appium, or similar).
• Experience in testing web and mobile applications.
• Good knowledge of API testing (Postman, REST, or SOAP UI preferred).
• Experience with AI-driven testing frameworks is a plus.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of project testing.
• Excellent communication and documentation skills.

We are currently looking for a detail-oriented Test Engineer to join our team. The ideal candidate should have expertise in manual testing, along with a basic understanding of Selenium automation testing and Python.

🌏 Job Location: On-Site

What You Will Be Doing

• Perform manual testing on software applications to ensure quality and performance standards are met.
• Create, maintain, and improve test frameworks to ensure comprehensive test coverage.
• Work together with Developers, Product Managers, and other stakeholders to identify and resolve software issues.
• Assist in Test Automation efforts using Selenium and Python scripts.
• Develop end-to-end testing strategies and prepare test plans through the use of quality processes and methodologies.
• Writing and executing test plans for Functional, Regression, Integration, end-to-end performance and user acceptance testing.
• Create comprehensive documentation and communicate extensively with cross-functional teams to deliver a high-quality product.
• Recommend improvements in software to enhance user experience.
• Works together with the team to enhance and improve quality of the Web and Mobile apps.

What You’ll Need

• Min. 3 months of experience as a Test Engineer.
• Good debugging skills and troubleshooting.
• Experience in Manual Testing, Selenium (Basic), Python (Basic).
• Excellent communication and collaboration skills.
• Experience in Functional, Regression, Integration, Performance Testing.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Understanding the Software Development Life Cycle (SDLC), Testing concepts and methodologies.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

• Manual Testing and Automation Testing (Any tool).
• Good knowledge of UI automation using Selenium
• Writing advanced SQL queries and data validation technique
• Functional Testing
• Experience in Regression testing & Defect life cycle management
• Good Experience of working in an AgiLe
• Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
• Experience in Api testing
• Experience in Mobile App testing
• Good understanding of SDLC
• Good Communication

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

A Software Testing Engineer is required to fully test the product or system to ensure it functions properly and meets the business needs. The job responsibilities include:

Role and Responsibilities

• Responsible for creating and executing tests to verify that software runs properly and without defects on each platform requested and to handle test procedures efficiently to result in extreme product stability, product usability and performance.
• Responsible for creating test plans and test cases.
• Understanding how a feature is implemented to develop test cases for the functionality, performance, stress, and fault conditions.
• Responsible for reviewing and analyzing project documentation to ensure product testability.
• Responsible for providing detailed testing status.

Skills  Required: 

• Should have experience in creating Test Plans, Test scripts, Test cases.
•  Knowledge in Selenium web drivers is mandatory. They should be able to write the scripts and run them in Selenium.
• Should have good experience in SQL databases.
• Good knowledge on System and Integration Test Cases.
• Good knowledge on System and Integration Testing.
• Able to write Test Scenarios.
• Able to Test the application independently.
• Hands on experience in UI testing 

Qualifications:

• B.Tech (Computer Science)