QA Manual

Quality Analyst

We are looking for a results-driven Software Tester to be responsible for designing and running tests on software usability and provide quality assurance from the stage of software development to deployment. You'll conduct manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users.

Position Overview:

We are on the hunt for a dedicated Manual Quality Analyst with specialized experience in mobile and web application testing. The successful candidate will have a rich background in manual testing methodologies, ensuring that our mobile and web applications function seamlessly.

Key Responsibilities:

1. Manual Testing & Validation: Lead manual testing efforts for both mobile (iOS, Android) and web applications.

2. Test Design: Design, document, and execute manual test cases and test scripts based on real-time requirements.

3. Cross-Platform Testing: Validate functionalities across various device types, operating systems, browsers, and screen sizes.

4. Defect Management: Identify, document, and manage defects, ensuring effective defect tracking and resolution.

5. Collaboration: Work closely with the development, product, and business teams to understand requirements, use-cases, and user journeys.

6. Performance & Load Testing: Manually simulate multiple users to test the application's performance and behavior under peak loads.

7. Usability Testing: Ensure that applications are intuitive and user-friendly.

8. Regression Testing: Manually verify that previously developed and tested software still functions after a change.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Years of hands-on experience in software quality assurance, predominantly in manual testing of mobile and web applications.
• Proficient understanding of software QA methodologies, tools, and manual testing best practices.
• Demonstrated ability to create comprehensive manual test plans and test cases.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Prior experience working in an Agile/Scrum development environment.
• Good to have prior experience using Test management tools like JIRA, Postman, Bugzilla etc
• Proficiency in automated testing tools like Selenium, Appium, or similar is added advantage

Note: Experience in Mobile Application Testing is must

Job Description

MangoApps is looking for a Senior QA - Mobile for our Enterprise SaaS platform/product. Working as part of the Engineering team, and with a goal to provide a world-class customer experience consistently, you will take up the complete end-to-end ownership of the native mobile apps (both iOS and Android). You will collaborate with Product Managers, Engineering Managers, and other stakeholders to achieve the release objectives. You will drive all stages of the test management - the development and execution of test plans, test strategy, estimation, test execution, defect management and test report.

You will bring a customer centric mindset to be able to look at the product from different angles, with different perspectives and test it with different expectations. Your ultimate aim is not to find bugs but to make the product qualitative. You will build a great understanding of the product and test it while considering different factors like functionality, performance, security and be the detective who owns the big responsibility of signing the product as “TESTED”.

Responsibilities:

• You bring a strong understanding of Android and iOS app development, as well as experience with both manual and automated testing with different mobile devices - OS combinations with different configurations.
• Develop and execute comprehensive test plans and test cases for mobile applications on iOS and Android platforms, ensuring thorough coverage of all features and functionalities to ensure optimal performance and user experience.
• Design and implement complex test scenarios to validate application behaviour under various conditions, including edge cases and boundary conditions.
• Lead the creation of large testing data sets to simulate real-world scenarios and ensure robust testing coverage.
• You will collaborate closely with cross-functional teams to identify, document, and resolve issues, as well as implement robust testing strategies to meet our high standards of quality.
• Conduct regular regression testing to identify and address potential issues introduced by new developments or changes.
• Document and prioritize defects using bug tracking systems and work closely with development teams to ensure timely resolution.
• Experience with testing specialties such as compatibility, performance, security to ensure the quality of mobile applications across different dimensions, ultimately delivering a superior user experience.
• Generate detailed test reports summarizing test results, defect metrics, and overall product quality, and share findings with stakeholders to provide visibility into project status and quality assurance efforts.
• Knowledge of automation and developing automated test scripts and frameworks for improved mobile app performance would be a bonus.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• 8+ years of experience in mobile QA testing, preferably in an enterprise environment.
• Strong understanding of mobile testing methodologies, tools, and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Test case management tools and with CI/CD tools like Gitlab.
• Proficiency in writing clear, concise, and comprehensive test cases and test scripts.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.
• Sponsored Trainings, Courses and Nano Degrees.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a “whatever it takes” attitude.

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances

ROLE REQUIREMENTS:

• Experience of 5+ years working as a Quality Assurance Analyst
• Experience with test management tools such as Quality Centre, JIRA, ADO.
• Knowledge of automation tools like Selenium
• Knowledge of Non-Functional testing - Accessibility, Performance
• Educated to degree level, ideally in Computer Science
• ISEB certification in Testing (intermediate level) is advantageous
• Experience in participating in process change is advantageous
• Experience testing commercial websites in a creative and/or agency environment is advantageous
• Experience testing native iOS and Android applications is advantageous

QUALIFICATIONS & CHARACTERISTICS

• 5+ years’ industry experience.
• Analytic and positive mindset with a personable and professional approach.
• Sharp attention to detail and a passion for new technology.
• Professional written and verbal communication.

What you need to have:

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Proven 3+ years of experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills.

EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.

This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.

• Participate in project Test requirement analysis
• Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
• Executes Tests and collates evidence
• Defect reporting and tracking.
• Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.

• Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
• Assist to impact analysis, test estimations, test planning for project
• Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
• Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
• Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
• Should have knowledge on Automation with at least one automation framework
• Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
• Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
• Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues

Mumbai

• Graduate with software engineering background
• Hands on Experience in Agile methodology.
• 2-4 years of experience in software testing.
• Domain/Testing/Technical certification will be an advantage

• Understanding of Cloud Technologies like Aws, Azure would be an added advantage
• Knowledge on micro services would be an added advantage.
• Knowledge on DEVOPS tools and process would be an added advantage.
• Should be able to handle work assigned/issues with minimal supervision.