Sales Executive

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Marketing Manager / Sr. Manager

( Base - Noida, HO ) -

Preferred Candidate:

Experienced with both BTL & Digital Marketing

Qualifications: Education: MBA / PGDBM in Marketing Work

Experience:

• Minimum 3 years of relevant experience in Retail, Consumer Electronics, Mobile, Telecom, or Technology companies.

• Proven track record in Retail Marketing, BTL, and Catchment Area Marketing.

• Experience working directly with retailers or franchisees to increase footfall and sales.

Skills & Attributes:

• Possesses strong command of English & Hindi language (written and verbal).

• Strong understanding of consumer behaviour and retail activation techniques.

• Creative thinker with the ability to design impactful campaigns with limited budgets.

• Highly energetic, self-motivated, and execution-focused.

• Open to frequent travel across North India for on-ground implementation and coordination.

• Strong skills in planning, vendor negotiation, and performance analysis.

• Collaborative team player with a result-oriented mind-set.

• Ability to create impactful MIS reports and presentations with expertise in PowerPoint, Excel, and reporting.

·       Conduct telecalling and cold calling to potential clients (target: 50 calls per day).

·       Generate new business leads, especially MNCs or corporates planning expansion, relocation, or renovation of their office spaces.

·       Maintain and update lead databases and contact lists in Excel or CRM tools.

·       Conduct online research to identify new companies, decision-makers, and opportunities in target markets.

·       Coordinate with the design and project teams to share qualified leads for proposal preparation.

·       Record and update all client communications, follow-ups, and meeting schedules systematically.

·       Prepare and submit regular reports on lead generation activities and progress.

Support marketing and business outreach campaigns.

We are looking for a skilled Data Engineer / Data Warehouse Engineer to design, develop, and maintain scalable data pipelines and enterprise data warehouse solutions. The role involves close collaboration with business stakeholders and BI teams to deliver high-quality data for analytics and reporting.

Key Responsibilities

• Collaborate with business users and stakeholders to understand business processes and data requirements
• Design and implement dimensional data models, including fact and dimension tables
• Identify, design, and implement data transformation and cleansing logic
• Build and maintain scalable, reliable, and high-performance ETL/ELT pipelines
• Extract, transform, and load data from multiple source systems into the Enterprise Data Warehouse
• Develop conceptual, logical, and physical data models, including metadata, data lineage, and technical definitions
• Design, develop, and maintain ETL workflows and mappings using appropriate data load techniques
• Provide high-level design, research, and effort estimates for data integration initiatives
• Provide production support for ETL processes to ensure data availability and SLA adherence
• Analyze and resolve data pipeline and performance issues
• Partner with BI teams to design and develop reports and dashboards while ensuring data integrity and quality
• Translate business requirements into well-defined technical data specifications
• Work with data from ERP, CRM, HRIS, and other transactional systems for analytics and reporting
• Define and document BI usage through use cases, prototypes, testing, and deployment
• Support and enhance data governance and data quality processes
• Identify trends, patterns, anomalies, and data quality issues, and recommend improvements
• Train and support business users, IT analysts, and developers
• Lead and collaborate with teams spread across multiple locations

Required Skills & Qualifications

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience
• 3+ years of experience in Data Warehousing, Data Engineering, or Data Integration
• Strong expertise in data warehousing concepts, tools, and best practices
• Excellent SQL skills
• Strong knowledge of relational databases such as SQL Server, PostgreSQL, and MySQL
• Hands-on experience with Google Cloud Platform (GCP) services, including:

1. BigQuery
2. Cloud SQL
3. Cloud Composer (Airflow)
4. Dataflow
5. Dataproc
6. Cloud Functions
7. Google Cloud Storage (GCS)

• Experience with Informatica PowerExchange for Mainframe, Salesforce, and modern data sources
• Strong experience integrating data using APIs, XML, JSON, and similar formats
• In-depth understanding of OLAP, ETL frameworks, Data Warehousing, and Data Lakes
• Solid understanding of SDLC, Agile, and Scrum methodologies
• Strong problem-solving, multitasking, and organizational skills
• Experience handling large-scale datasets and database design
• Strong verbal and written communication skills
• Experience leading teams across multiple locations

Good to Have

• Experience with SSRS and SSIS
• Exposure to AWS and/or Azure cloud platforms
• Experience working with enterprise BI and analytics tools

Why Join Us

• Opportunity to work on large-scale, enterprise data platforms
• Exposure to modern cloud-native data engineering technologies
• Collaborative environment with strong stakeholder interaction
• Career growth and leadership opportunities

Woliba is leading the way with a fully virtual, one-stop platform to help organizations small and large continue to drive success with company culture, morale and workplace wellbeing. We help companies enhance their employee experience with one comprehensive platform to manage wellbeing, engagement, recognition, and rewards. We are currently ranked as one of the top Corporate Wellness Programs globally beating out many of the long-standing competitors in the industry. We are looking to disrupt our space but need the right team in place to help with these efforts. If you’re looking to grow your career in a fast-paced environment and work for a company that helps organizations and their teams, we’d love to hear from you! You must be a self-starter, motivated and passionate about wellness. 

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds and maintains our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize the user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Supports and guides the direction of email marketing campaigns 
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Creating and maintaining client relationships
• Coaching and subordinate involvement
• Managing processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Able to develop budgets
• Familiar with financial planning and strategy

• Bachelor's degree in marketing or business
• Great problem-solving skills
• Proficient in photo and video editing software such as Adobe
• Deep knowledge of web design principles
• Proficient in MS Office Suite, including Outlook, Excel and Word.
• Great communication skills
• Strong project management skills
• Experience working with project management tools such as Asana or Trello
• SEO and SEM experience such as link building and on-page optimization 

Education and Experience Requirements:

• Bachelor’s or Master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the SaaS industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Experience with marketing tech tools for social media management and email marketing, and influencer outreach such as BuzzSumo, BuzzStream, Buffer, MailChimp, and HootSuite.
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.

We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.

Position Summary-

This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.

Required experience

1. 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
2. Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
3. Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
4. Basic understanding of SQL
5. Experience working with technologies like S3, Kubernetes experience preferred.
6. Databricks/Hadoop/Kafka experience preferred but not required

• Develop a company's strategy around technology and product to ensure alignment with its business goals.
• Provide technical vision and strategy for the team.
• Own technical architecture for the application and infrastructure for the product
• Discover and help implement new technologies that yield competitive advantage
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance, data protection and security processes
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and investors
• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
• Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
• Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
• BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
• Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
• Knowledge of technological trends to build strategy
• Ability to conduct technological analyses and research
•  

• Solid experience in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
• Should have experience in cloud computing
• Has an ability to quickly learn and contribute in multiple codebase
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces right tech/tools for a given job
• Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms