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Hello ,

Greeting From TOPS Infosolutions!

It was a pleasure to connect with you today to discuss the career opportunity of a Technical Content Writer role at  Tops Infosolutions. 

Company Details: 

Website: https://www.topsinfosolutions.com/

TOPS Infosolutions, an IT Services & Enterprise Solutions Provider, combines Tech Expertise and Business Intelligence to enable Organizations to make the most of their business operations and customers.

As a software development and consulting company, we offer services to enterprises and startups, over 250 clients in more than 20 countries entrust TOPS in diverse industry verticals of software development including real estate, healthcare, retail, hospitality, food & beverages, manufacturing, etc.

Global IT leaders and consumer brands prefer TOPS for its pool of experienced developers, prodigious management, and a strong commitment to quality and deadlines.

Our clients praise us for our agile approach to development, flexible working hours, real-time collaboration, maintenance, and support, and a strong adherence to standard development practices.

Our competitive edge is a result of handling more projects than our competitors and yet meeting our deadlines efficiently while ensuring quality and cost-effectiveness.

Total Exp: 3-5 years 

Job Location: Ahmedabad - WFO 

Job Description: 

Roles / Responsibilities:

• Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
• Collaborate with the team to develop and execute the content.
• Updating website content as needed
• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices
• Conducting simple keyword research and use SEO guidelines to increase web traffic
• Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
• Revise copy based on feedback/direction
• Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
• Ensure brand image and message is being maintained across all company communication

Requirements: 

• Exceptional proficiency in written and verbal English communication is essential.
• Proven Strong Written Communication Skills
• Minimum 3+ years Experience in Technical writing (with work samples)
• Knowledge of IT industry and jargons is desirable
• Familiarity with content management systems

Regards,

Strong Post Sales - Associate Customer Success / Operations Profile

Mandatory (Experience 1) – Must have 6+ Months of experience (freshers with strong internship exposure also eligible) in Operations / Customer Success / Implementation / Supply Chain coordination roles, preferably in a B2B SaaS or tech-enabled operations environment.

Mandatory (Experience 2) – Must have hands-on exposure to executing and monitoring operational processes, ensuring smooth day-to-day business functioning, and driving efficiency improvements.

Mandatory (Experience 3) – Must have experience in coordinating with multiple internal stakeholders (Operations, Tech, Product, Clients) and ensuring timely follow-ups on deliverables, turnaround times, and process adherence.

Mandatory (Experience 4) – Must have exposure to defining, tracking, and monitoring KPIs / performance metrics for operational processes or client projects, with accountability for meeting SLAs and improving service standards.

Mandatory (Experience 5) – Must have worked closely with technical teams to support software/platform implementation, configuration, troubleshooting, or client onboarding activities.

Mandatory (Skill) – Must be comfortable acting as a SPOC for enterprise clients, managing customer worklists, addressing queries, ensuring request implementation, and maintaining strong client relationships. Open to travelling to client locations for implementation/training if required.

Mandatory (Education) : If Fresher, Must have completed MBA in Operations / Supply Chain / Logistics .

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions. This role will focus on implementing backend logic, custom workflows, integrations, and supporting content management features.

Key Responsibilities:

· Design, develop, and maintain AEM-based backend solutions, components, and templates.

· Develop custom AEM Sling models, servlets, services, and OSGi components.

· Build and integrate RESTful services and APIs to support frontend and third-party systems.

· Work closely with frontend developers and AEM content authors to support dynamic content delivery.

· Develop automation scripts using Java/Python for data handling, deployment, and reporting needs.

· Implement AEM workflows, user permissions, and version control for content.

· Troubleshoot and resolve technical issues in AEM environments.

· Optimize AEM performance, scalability, and security configurations.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

Job Title: Junior Business Analyst with Project Coordination Experience

Key Responsibilities:

• Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
• Assist in project planning, scheduling, and resource management.
• Coordinate project activities, timelines, and communication between teams.
• Support project managers in monitoring project progress, identifying risks, and ensuring project goals are met.
• Create and maintain project documentation, including business requirements, project plans, and status reports.
• Collaborate with stakeholders to ensure alignment between business goals and project deliverables.
• Assist with testing and validation of solutions to ensure they meet business needs.

Mandatory Skills

• Backend: Java, Spring Boot
• Frontend: Angular
• Database: Oracle / SQL
• Node js

Job Description

Contribute to all software-development life-cycle phases including: domain and non-domain problem analysis, solution requirement gathering and analysis, solution design, implementation, code review, source-code control, source building deployment, validation, QA support, and production support.

Essential Duties and Responsibilities

•⁠ ⁠Maintain and enhance multi-tier messaging application suites (Java EE, Springframework, WAS, Oracle, DB2, MQ)

•⁠ ⁠Build and maintain IRIS4Health middle-tier message applications (IRIS Interop/Cache; Java, Drools, Kafka, Restful, MLLP, SQL)

•⁠ ⁠Build and maintain multi-tier Clinical Toxicology application (Angular, Java EE, Springframework, WAS, RHOS, Cache, SQL)

•⁠ ⁠Maintain stat-tracking application (two-tier Delphi, MySQL)

•⁠ ⁠Maintain and enhance Cytogenetics three-tier application (Java EE, WAS, DB2, Oracle, SQL, )

•⁠ ⁠Maintain and enhance Fibrosure application (Java EE, WAS, Derby)

•⁠ ⁠Define develop, validate, and release software products via agile processes for small and large projects

•⁠ ⁠Support applications and people via Kanban processes

•⁠ ⁠Collaborate with laboratory users to analyze problems, design and implement solutions for enterprise systems

•⁠ ⁠Provide support and troubleshooting of production systems according to an on-call schedule

•⁠ ⁠Document problem analysis, solution design, implementations, and system support guidelines

•⁠ ⁠Coach and train team members across lab system organizations to support and develop Java applications

•⁠ ⁠Communicate effectively and constructively with developers, QA, business analysts, and system users

•⁠ ⁠Design and depict via UML relational DB table models, object-oriented class models, messaging models, configuration models

•⁠ ⁠Understand, document, support, and improve inherited code and processes

•⁠ ⁠Help document knowledge and discovery with peer developers

Minimum Requirements

•⁠ ⁠Solid Java EE experience (Servlets, JMS, JSP, EJB, JCA, and JPA) development and support

•⁠ ⁠Solid InfoSystems Cache/IRIS for Health development and support

•⁠ ⁠A minimum of 1 years of JPA/ORM (Hibernate), Junit, XML/XSD, JSON experience or equivalent

•⁠ ⁠Solid SQL (and optionally PLSQL) experience

•⁠ ⁠Experience with Oracle DB including explain plan and or other query optimization techniques/tools

•⁠ ⁠Excellent verbal and written communication skills

•⁠ ⁠Strong UML modeling, ER and OO design, and data-normalization techniques

•⁠ ⁠Strong code-factoring philosophies and techniques

•⁠ ⁠Eclipse or NetBeans (or equivalent) IDE

•⁠ ⁠Strong understanding of client/server design, and smart recognition of separation-of-concern like functional behavior versus non-functional performance

Desired Requirements

•⁠ ⁠Java EE, Angular

•⁠ ⁠InfoSystem's Cache and/or IRIS for Health

•⁠ ⁠Springframework

•⁠ ⁠Modern deployment architectures using containers, API Gateways, load balancers, and AWS cloud based environments

•⁠ ⁠WebSphere or WebLogic, RHOS

•⁠ ⁠RESTful Web Services

•⁠ ⁠JMS interfacing, Apache Kafka, and IBM MQ

•⁠ ⁠Node.js/NPM, Bootstrap, or similar frameworks

•⁠ ⁠Git/BitBucket (git flow), Maven, Nexus, UCD, Jira (Kanban and SCRUM), agile workflow

•⁠ ⁠Unix shell script, DOS script

•⁠ ⁠SQL (optionally PLSQL)

•⁠ ⁠Design patterns

•⁠ ⁠HTML5, CSS3, and TypeScript development

•⁠ ⁠Ability to transform specific domain requirements into generalized technical requirements, and design and implement abstract solutions that are understandable and scalable in performance and reuse

•⁠ ⁠HL7 and/or Healthcare and/or Clinical Toxicology

•⁠ ⁠Oracle, MySQL, Derby DB

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object-Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications:

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

• The Pre-Authorization Specialist is a member of the Pre-Authorization Department who is responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre-certification, authorization, and referral requirements are met prior to the delivery of inpatient, outpatient, and ancillary services.
• This individual determines which patient services have third-party payer requirements and is responsible for obtaining the necessary authorizations for care.
• The Pre-Authorization Specialist provides detailed and timely communication to both payers and clinical partners in order to facilitate compliance with payer contractual requirements and is responsible for documenting the appropriate information in the patient's record.
• Other duties as assigned.