Exp: 2 yrs
Skills: VBA, Data validation Rules, Table manipulation, experience creating power point slide decks
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
About Company
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
We’re looking for a high-ownership Operations Intern who wants hands-on exposure to how backend operations work at a fast-growing AI SaaS company. This is a real ops role, not a shadow internship. High performers may be considered for a full-time opportunity post internship.
What You’ll Do
- Support coordination with telecom operators and data center partners
- Assist in vendor management and asset tracking
- Handle operational queries via the ticketing system
- Support basic troubleshooting of assets and infrastructure (with guidance)
- Assist with day-to-day admin and backend operations
Requirements
Who Should Apply
- Graduates (BBA preferred; B.Com / BA / BSc welcome)
- 0–1 year experience or strong internship exposure in operations
- Good communication and coordination skills
- Comfortable with MS Excel, Word, and PowerPoint
- Willing to learn technical and operational systems
Work Expectations
- 6-day workweek, roster-based (including occasional Sundays)
- Willingness to travel occasionally to data centers across India
- Fast-paced startup environment with real ownership
- Tenure: 6 Months
- Location: Noida, Sector 2 (Work-from-office)
Benefits
What You Get
- Hands-on exposure to AI SaaS, telecom, and infrastructure operations
- Steep learning curve with direct team interaction
- Laptop reimbursement
- High chance of full-time conversion based on performance
Job Title: Senior Operations Manager / Associate Director
Location: Thane
Salary: ₹9 LPA – ₹15 LPA
Qualification: Graduate (Any stream)
Experience Required:
Strong BFSI background (hardcore BFSI mandatory)
Proven experience in operations management within BFSI
Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the testing team to develop a comprehensive solution. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.
Key Responsibilities:
- Can write test cases for - Unit level, Functional and Integration testing, Load testing.
- Researches issues in order to identify root cause, documents and reproduces problems. Develop test plans and detailed test cases for new product functionality.
- Ability to handle multiple activities with changing priorities simultaneously and escalate risks.
- Competency to utilize Company software and willingness to learn new systems as necessary.
- Ability to work in a dynamic and Fast Paced Environment.
- Leadership quality and to be a self-starter and if required can work as an Individual contributor.
- Test Execution in all levels of testing including Functional Testing, Smoke Testing, Integration Testing, Regression Testing, Load Testing, System Testing etc.
- Bug Reporting on Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
- Able to do exploratory and non functional testing as an when required.
- Effective defect tracking and reporting to improve communications and reduce delay.
- Knowledge of testing process deliverables.
- Should be proficient in using Google Docs (documents, spreadsheet, presentation) and Microsoft office suite.
- Can provide assurance for build releases to staging and production environments.
- Collaborates with quality assurance team and software development to resolve issues and enhance the application.
Required Skills:
- 0-2 years in field of Software Quality Assurance (finance domain), manual and mobile applications
- Knowledge on Automation and Security Testing.
- Excellent communication skills (written + verbal)
- Experience in preparing Test Cases and testing strategies .
- Experience in Bug Reporting and familiar with any Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
- Knowledge of SDLC and STLC and Defect Tracking.
- Experience in API testing, XML, Web Services, SOAP and JSON.
- Experience in automated test tools- QTP or Selenium Web Driver.
- Experience on performance testing with good knowledge in Jmeter and LoadUI etc.
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Job Description of Business Analyst |
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About the job: We are looking for a Business Analyst for E-commerce domain (Magento) |
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Role: Your role will be of Business Analyst |
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Location: Bangalore |
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· Requirement Collection, Documentation and Analysis for existing and new projects · Propose reasonable solution to client’s requirement in alignment with technical & budget feasibility. · Bring clarity in work scope between development team & client. · Leading and managing multiple projects end to end. · Client interaction as needed for execution of project. · Need based involvement in pre-sales · Study of new domains as per inputs from Business Development team. · Study of existing domains. · Proposing Enhancement for Next Phase of the Projects. · Managing multiple clients engagements · Project Estimation · Project tracking, risks and mitigation planning · Ensuring that project deliverable are met within specified time & budget with desired customer satisfaction. · Other business activities as defined by the Department Head · The work location would be primarily in Bangalore, but if required, you must be available to travel to locations within India or Outside India. |
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Organizational Support: We believe that no single person can do everything on his own, and hence you will be supported by the top management in whatever aspects the support is required for, if you display the sense of taking ownership. From technology perspective, we have experienced Architects who can step in to help you finalize and propose architecture and framework aspects of the project. We provide guidance on processes, if required, as we have a full-fledged process department. Any soft-skills training that you may require can also be imparted by our internal Learning and Development division. Finally, we have experienced HR who can help you on people management front. |
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)
-Team management and people development if applicable.
- Excellent verbal, written, presentation skills, capable to give demos independently, passion for sales, self-motivated with a result driven approach.
- Team Management, Profit planning in relation to overall corporate objectives.
- Ensuring all sales staff plays a key role in servicing the client accounts.
- Looking for opportunity and identifying wider sales across the whole account.
- Researching customer's profile for accurate positioning, giving effective and Skillful presentations.
- Revenue generation, Follow up, feedback, negotiations.
- Set and achieve targets.
- Identifying market opportunities, developing business cases and working closely with the team to deliver a successful product in a timely manner.
- Experience in selling technology services (Mobile apps, web apps, websites, e-commerce etc) is a huge plus
Javascript
MongoDB
NodeJS (Node.js)AngularJS (1.x)As a core member of the Software Development team, you will be responsible for the architecture, coding, development, testing and release of customer applications hosted both on-premise and on-cloud. Candidates with proven experience in both Frontend and Backend Development (predominantly Backend Development) with prior experience in deploying applications on AWS/Azure cloud will be preferred.
You will be leading a small team of developers (not more than 3 at a time) on a given project, and be a client-facing SPOC to work with the client and meet stringent deadlines. You will be responsible for Coding and Development with a code coverage of minimum 90%. You will adhere to coding and security standards and ensure that your delivery is secure and free from any critical, high and medium-rated vulnerabilities.
Technovert is a neo solutions company focused on building a product-based solutions and services business in the US Market. One of our products was recently awarded Best Startup Enterprise Product in Hyderabad and we got great many things to accomplish.
We are looking for ambitious and passion filled sales professionals to join our team. Please visit www.technovert.com The Inside Sales Executive is responsible of new business generation in an assigned territory. You will be creating visibility of brand Technovert through high volume outbound/inbound calling, targeted email campaign and networking.
**Duties and Responsibilities: **
• Understand Technovert offerings clearly in order to effectively communicate with prospects
• Know and understand assigned territory
• Validate and Manage assigned Target Accounts on CRM • Effective Prospecting (via cold calling, inbound calls, emailing and networking)
• To map an account and understand Microsoft foot print within through engaging IT teams/LOB and others at different levels (CXO to Admin)
• Profiling - Tech Influencer, Recommendation/Middle Man and Decision maker
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation)
• Qualify by BNTD (Budget Need Timelines Decision Makers)
• Present Technovert value prop over telecon and web sessions to CXO, VP/Dir., LOB Managers as per the account profiling
• Engage Sales team / Support Team as and when needed
• Working with internal teams to get SOW/Proposals in-line with client discussions Negotiation/Closure
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities
• Strives to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
**Requirements: **
• Graduate
• 3 - 5 years’ experience into IT / Inside Sales in North America
• Exceptional communication skills (specially engaging customers over phone and emails)
• Organized, disciplined and a Hunter by choice
• Open to work in US timings
• Loves to party
JavaDeep expertise and hands on experience in Core java
∙ Hands-on experience with at least 2 years in Spring, Hibernate & Restful web services.
∙ Hands-on experience with at least 3 years in GUI development using Angular/React
, HTML & JavaScript. Added advantage if worked on Angular 5 and above, NodeJS, Bootstrap, jQuery.
∙ Clear understanding of Software Development life cycle and process Oriented. Would be great if worked on Agile or Continuous Delivery (CD) based projects before.
∙ Good fundamentals in Core Programming, JDBC, Object Oriented design & Design patterns
∙ Should have exposure to Oracle SQL. Any other DB apart from Oracle is also fine, provided the fundamentals of RDBMS are clear. Good to have experience in writing Sqls, stored procedures and functions.
∙ Experience in creating & executing unit tests using test driven approach with JUnit or any other equivalent.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon