Legal Associate

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

About the Role

We are seeking an experienced and customer-focused Product Manager to join our team. In this role, you will be responsible for defining and executing the product vision, strategy, and roadmap. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative solutions that solve customer pain points and align with our business objectives.

Key Responsibilities

Product Strategy and Vision

• Define and communicate a clear product vision and strategy.
• Align product goals with business objectives and customer needs.
• Conduct market research to identify trends, opportunities, and competitive positioning.

Roadmap and Prioritization

• Develop and maintain a product roadmap that balances short-term deliverables with long-term goals.
• Use prioritization frameworks (e.g., RICE, MoSCoW) to evaluate and prioritize product features.

Customer-Centric Development

• Gather and analyze user feedback through interviews, surveys, and data analytics.
• Advocate for the customer by translating their needs into actionable requirements.

Cross-Functional Collaboration

• Work with engineering teams to define and deliver high-quality, scalable products.
• Partner with designers to create user-friendly interfaces and experiences.
• Collaborate with marketing and sales teams to ensure successful product launches and adoption.

Data-Driven Decision Making

• Define and track key performance indicators (KPIs) to measure product success.
• Leverage analytics tools (e.g., Mixpanel, Google Analytics) to identify trends and optimize performance.

Agile Product Development

• Manage the product backlog and sprint planning in Agile or Scrum environments.
• Drive continuous improvement through iterative product releases.

Qualifications

Must-Have:

• 3–5 years of experience in product management or a related field.
• Proven ability to define and execute product strategies that achieve business goals.
• Strong communication and stakeholder management skills.
• Experience working with Agile development teams.
• Proficiency with product management tools (e.g., Jira, Trello, Asana) and analytics platforms (e.g., Mixpanel, Google Analytics).

Nice-to-Have:

• Familiarity with technical concepts (e.g., APIs, databases, or system architecture).
• Experience in [SaaS, B2B, Recruitment].
• Basic understanding of UX design principles and tools (e.g., Figma, Miro).
• Exposure to A/B testing and data-driven optimization techniques.

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-fri role, In office, with excellent perks and benefits!

Position Overview

We are seeking a Software Architect to lead the design and development of high-performance robotics and AI software stacks utilizing NVIDIA technologies. This role will focus on defining scalable, modular, and efficient architectures for robot perception, planning, simulation, and embedded AI applications. You will collaborate with cross-functional teams to build next-generation autonomous systems 9

Key Responsibilities:

1. System Architecture & Design

● Define scalable software architectures for robotics perception, navigation, and AI-driven decision-making.

● Design modular and reusable frameworks that leverage NVIDIA’s Jetson, Isaac ROS, Omniverse, and CUDA ecosystems.

● Establish best practices for real-time computing, GPU acceleration, and edge AI inference.

2. Perception & AI Integration

● Architect sensor fusion pipelines using LIDAR, cameras, IMUs, and radar with DeepStream, TensorRT, and ROS2.

● Optimize computer vision, SLAM, and deep learning models for edge deployment on Jetson Orin and Xavier.

● Ensure efficient GPU-accelerated AI inference for real-time robotics applications.

3. Embedded & Real-Time Systems

● Design high-performance embedded software stacks for real-time robotic control and autonomy.

● Utilize NVIDIA CUDA, cuDNN, and TensorRT to accelerate AI model execution on Jetson platforms.

● Develop robust middleware frameworks to support real-time robotics applications in ROS2 and Isaac SDK.

4. Robotics Simulation & Digital Twins

● Define architectures for robotic simulation environments using NVIDIA Isaac Sim & Omniverse.

● Leverage synthetic data generation (Omniverse Replicator) for training AI models.

● Optimize sim-to-real transfer learning for AI-driven robotic behaviors.

5. Navigation & Motion Planning

● Architect GPU-accelerated motion planning and SLAM pipelines for autonomous robots.

● Optimize path planning, localization, and multi-agent coordination using Isaac ROS Navigation.

● Implement reinforcement learning-based policies using Isaac Gym.

6. Performance Optimization & Scalability

● Ensure low-latency AI inference and real-time execution of robotics applications.

● Optimize CUDA kernels and parallel processing pipelines for NVIDIA hardware.

● Develop benchmarking and profiling tools to measure software performance on edge AI devices.

Required Qualifications:

● Master’s or Ph.D. in Computer Science, Robotics, AI, or Embedded Systems.

● Extensive experience (7+ years) in software development, with at least 3-5 years focused on architecture and system design, especially for robotics or embedded systems.

● Expertise in CUDA, TensorRT, DeepStream, PyTorch, TensorFlow, and ROS2.

● Experience in NVIDIA Jetson platforms, Isaac SDK, and GPU-accelerated AI.

● Proficiency in programming languages such as C++, Python, or similar, with deep understanding of low-level and high-level design principles.

● Strong background in robotic perception, planning, and real-time control.

● Experience with cloud-edge AI deployment and scalable architectures.

Preferred Qualifications

● Hands-on experience with NVIDIA DRIVE, NVIDIA Omniverse, and Isaac Gym

● Knowledge of robot kinematics, control systems, and reinforcement learning

● Expertise in distributed computing, containerization (Docker), and cloud robotics

● Familiarity with automotive, industrial automation, or warehouse robotics

● Experience designing architectures for autonomous systems or multi-robot systems.

● Familiarity with cloud-based solutions, edge computing, or distributed computing for robotics

● Experience with microservices or service-oriented architecture (SOA)

● Knowledge of machine learning and AI integration within robotic systems

● Knowledge of testing on edge devices with HIL and simulations (Isaac Sim, Gazebo, V-REP etc.)

We are looking for a Developer who is proficient with Node and has at least 1-3 years of relevant experience. Your primary role will be on developing microservices, while ensuring good coding practices and architecture. You will have end to end ownership of the services you develop, to ensure it is robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, and quality product is important.

Roles and Responsibilities

• Integrating and maintaining Node micro services
• Proficient in RESTful APIs and API communications, especially to consume data from and/or push data into MongoDB for Web and mobile applications
• Proficient on modeling applications on NOSQL databases(preferably MongoDB)

Desired Candidate Profile

• Strong coding experience in Node JS.
• Should have experience with microservice architecture
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

Nice to have:

• Some experience with queues like like Redis,SQS,etc
• Experience with cloud solutions like Lambda, Docker etc
• Experience in DevOps and related practices to improve development lifecycle, continuous delivery with high quality is an advantage.
• Deploy server/related components to staging, live environments.
• Some exposure to React Frontend implementation, deeper JS skills

Hopscotch Health is hiring!
Role: Senior Unity Developer
Years of Experience: 5+ years
Location: Mumbai/Remote

Please read the Job description 

About the role: We are looking for an experienced 5+years game developer for a new suite of mobile video games. You should be able to lead both the technical and design effort for the creation of the game. You should be very skilled with Unity3D and C#. You should also have the ability to generate and refine fun game mechanics that fit the company’s general product requirements. As a lead you should be able to work with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.

Job Description:

Key responsibilities:

• Code and develop new & existing games and features such as gameplay, APIs, prototypes, implementation of SDKs, etc.
• Inspire technical solutions while spearheading multiple games.
• Review code and design decisions with teammates and propose changes and improvements to promote scalable, reliable and maintainable technologies for our gaming platforms.
• Create online games and interface with the backend using Firebase
• Promote code maintainability, extensibility, and reusability across all mobile devices.
• Provide feedback to help shape the final product of our games in terms of gameplay and user experience.
• Monitor the technical performance of games including server code performance, server-client communication issues, bugs, and crashes.
• Demonstrated ability to work well with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.
• Ability to generate and refine fun game mechanics and themes.
• Commitment to quality on time execution.
• Strong written and verbal English communication skills essential.
• Write clear and concise game design documents.
• Drive prototyping, mechanics, pacing, tuning, tutorial, usability, level ramp, story, meta-structure, aesthetics, and creative vision of projects assigned to you.
• Use a metrics-driven approach to game design, learning from users, as you drive retention, virality and monetization into the game’s design.

Industry

• Health, Wellness & Fitness

Application Deadline: 18/10/2021

Job Type: Full-time

Requirements:-

• Excellent organizational skills.
• Customer service attitude.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures and controlling access via the reception desk.

• alling existing and potential customers to persuade them to purchase company products and services
• Accurately record details of customers' purchase orders
• Processing all customer purchases accordingly
• Generating promising leads for the outside sales team to pursue
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat business
• Using sales scripts proffered by the company to drive sales and respond to customer rejections
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales