Customer Service-Chat and Emails

Candidates must have an educational background in Computer Science or a related computer field.

A Master’s degree in Computer Science (or equivalent) is highly preferred.

Bachelor’s degree holders (BE/B.Tech) are eligible only if their specialization is in Computer Science or a directly related field.

CDAC candidates will be considered only if their prior academic background is in Computer Science or a relevant computer discipline. Experience:

Minimum 2 years of hands-on experience in Android application development.

Technical Skills:

Proficient in Kotlin and Java for Android development.

Solid understanding of Android SDK, Android Studio, and core Android frameworks.

Experience with MVVM architecture and best practices for modular, maintainable code.

Familiarity with modern libraries: Jetpack components (LiveData, ViewModel, Flow,Navigation, Room, etc.), Retrofit, Dagger/Hilt for dependency injection.

Good grasp of threading, background tasks (Coroutines/WorkManager), and app lifecycle management.

Knowledge of RESTful APIs, JSON parsing, and efficient network communication.

Experience with version control systems, preferably Git.

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

Job Description

Position Title: Senior System Engineer

Position Type: Full Time

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Company Background:

Cglia is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

At Cglia, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

Cglia, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

· Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.

· Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.

· Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.

· Design and implement Kubernetes clusters to ensure scalability, security, and reliability.

· Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management,

and system provisioning.

· Implement security best practices for both Linux and Windows environments.

· Set up and manage backup and disaster recovery solutions for critical systems and data.

· Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.

· Manage VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· Maintaining and managing SQL database server support

· Experience with scripting languages Unix/Shell, Bash or PowerShell

· Assist Quality Assurance with testing program changes, new releases or user documentation and support

new product release activities that include testing customer flows

· Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which

includes different shift timings, weekends, and holidays

· Work across multiple time zones with remote team members

· Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:

· Minimum 4+ years of experience in Linux and Windows administration

· 3 years of experience in VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· 2+ years of experience in SQL database server support

· Ability to quickly acquire an in-depth knowledge of multiple custom applications

· Experience in setting up IT policies based on best practices and monitoring them

· Experience in shell scripting and automating tasks

· Experience in hardware and software monitoring tools

· Experience in administration and best practices for Apache and Tomcat

· Experience in handling Cisco router and firewall configurations and management

· Working knowledge on SQL Server, Oracle and other RDBMS databases

· Must be proactive and possess strong interpersonal, communication and organization skills

· Must possess excellent written and verbal presentation skills

· Must be self-motivated

· Certification in Linux/Windows administration is preferable.

Academics:

· Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.

Job Title: Content Delivery Operations Specialist

Who We Are

At Brainayan, we are a learning and development consultancy partnering with companies

across industries and geographies. We specialize in designing and facilitating impactful

workshops and organizational development initiatives. Our passion lies in customizing

content that aligns with client culture and business needs, creating innovative participant

engagement experiences, and building tech-driven solutions that drive real behavior change.

Role Overview

We are seeking a highly organized and proactive Content Delivery Operations Specialist to

support the execution of our training and development programs. This role is critical in

ensuring seamless delivery of content through meticulous coordination, client

communication, and logistical support. You will work closely with facilitators, clients, and

internal teams to bring learning experiences to life.

Key Responsibilities

1. Training Execution & Logistics

• Coordinate travel, accommodation, and scheduling for facilitators/trainers.

• Liaise with clients to gather training materials, venue specifications, and tech setup

needs.

• Manage training calendars, timelines, and pre-session preparations.

• Provide facilitators for appropriate trainings based on client requirements and

program objectives.

• Ensure seamless execution of all logistical components for both in-person and virtual

training programs.

2. Client Communication & Support

• Serve as the main point of contact for clients post-onboarding for all operational

queries.• Provide ongoing support during program delivery to ensure a smooth experience for

all stakeholders.

• Proactively identify and resolve operational challenges.

3. Administrative & Documentation Support

• Maintain updated records for each training project (including feedback, attendance,

logistics).

• Assist in handling vendor coordination, invoice submissions, and compliance

documentation.

• Prepare and share communications, trackers, and reports for internal and client

purposes.

• Manage and negotiate with vendors

4. Calendar Management

• Schedule internal and client-facing meetings and manage Director’s calendars.

• Prioritize and block time effectively for important deliverables and meetings.

• Coordinate availability across internal and external stakeholders.

Qualifications & Skills

Required

• 3–5 years of experience in training operations, client coordination, or project

management.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to juggle multiple tasks, meet tight deadlines, and thrive in a fast-paced

environment.

• High level of discretion, professionalism, and client orientation.

Preferred

• Experience using project management or scheduling tools (Asana, Trello, Calendly,

etc.).

• Prior experience in the L&D or consulting industry.

Preferred

• Experience in L&D, HR tech, or consulting environments.

• Familiarity with project management tools like Asana, Trello, or Notion.Why Join Brainayan?

• Work with leading global brands and seasoned professionals.

• Be part of a fast-growing team passionate about people development.

• Contribute to meaningful work that creates real-world impact.

• Enjoy a culture that values innovation, collaboration, and continuous learning.

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

Job Description: We are looking for a talented and motivated Android Developer Intern to join our team for a 6-month internship. This is an exciting opportunity to gain hands-on experience in Android app development and work on real-world projects.

Key Responsibilities:

• Collaborate with the development team to design and develop Android applications.
• Write clean, efficient, and maintainable code following best practices.
• Assist in the integration of third-party APIs and libraries.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot, debug, and resolve application issues.
• Stay updated with the latest industry trends and technologies in Android development.
• Document code and maintain technical documentation.

Requirements:

• Currently pursuing or recently completed a degree in Computer Science, Software Engineering, or a related field.
• Strong understanding of Java/Kotlin and Android SDK.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Knowledge of Android UI design principles, patterns, and best practices.
• Experience with version control systems such as Git.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and collaboration skills.

How to Apply: Interested candidates are invited to send their resume and a brief cover letter with the subject line "Android Developer Internship Application."

Desired Candidate Profile

• At least 2-3 years of experience in Digital media
• At least 2-3 years of experience in Package designing
• Ability to create or follow visual & brand identity
• Web-related design knowledge is a must
• Latest knowledge of software/ tools you prefer using
• Optional: Experience working with consumer electronics businesses    

• Product and Application Development in C.
• Develop and debug Applications and Firmware in/for Embedded Linux Environment
• Design and development of real-time, multi-processor / multi-controller systems.
• Module-level design with proper software design practices

Required Qualifications:

• 4+ years of C development AND Linux experience
• Linux user space and kernel space programming experience
• Linux system programming
• Work experience with 8 / 32-bit microcontroller programming
• Experience with CAN, MODBUS, and high power systems software development.
• Source revision control (git, svn)
• Degree in Computer Science from a reputed institution
• Linux command line and development tools (e.g. shell script, Make, CMake, GDB, and GNU development tools)

Preferred Qualifications:

• Exposure to a full product development cycle.
• Programming experience in an object-oriented language (C++)
• Programming experience in a high-level language (e.g. Python)
• Knowledge of common Linux system calls, kernel interfaces, Linux device drivers, and configuration.
• Exposure to multi-processor product architecture.
• Experience in open source components and libraries (e.g. libxml, glib, qt, dbus, OpenSSL, curl, etc)
• Experience with Level2 AC EV chargers and/or DC fast chargers.
• Experience OR Knowledge with standards ISO 15118-2
•  Add "8 bit / 16 bit / 32 bit microcontroller experience, specially ARM"

• Design, develop and maintain features, services, products that are part of a company
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the company production environment by participating in an on-call rotation

• Bachelor's degree in Computer Science or equivalent work experience
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript and NodeJS; knowledge of frameworks such as React.js is a big plus
• Experience writing and consuming RESTful APIs
• Expertise with data modeling
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Proficiency with SQL and NoSQL datastore
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies