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Customer Service-Chat and Emails
Customer Service-Chat and Emails
O1 INDIA's logo

Customer Service-Chat and Emails

Kena Shah's profile picture
Posted by Kena Shah
1 - 2 yrs
₹2L - ₹4L / yr
Mumbai
Skills
Client Servicing
Inbound Marketing
Inbound Chats
Inbound Calling
Chats
The primary responsibilities of a Chat/Email Support Executive would be : Respond on chats/emails to provide resolution to the query and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Skills required: Prior Experience in Chat or Email compulsory Patience & Temperament Good communications skills Ability to listen and active problem-solving skills Good interpersonal skills Ability to handle the pressure
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About O1 INDIA

Founded :
2015
Type :
Product
Size
Stage :
Raised funding

About

Shop101 is a social commerce startup that empowers individuals like homemakers and students to become entrepreneurs and make money by reselling products listed in the marketplace by verified suppliers. Over 10,000 suppliers and 90+ Lakh resellers have registered with Shop101 since their inception in 2015. For individuals who want to start earning from home, we empower them to start the business without investment. For this Shop101 provides them with everything from products to resell, easy payments for their customers, easy sharing on social media – all in a free mobile app. Earnings are credited weekly based on all the sales generated by resellers. For suppliers and manufacturers, we enable access to the marketplace with 100+ categories for which they can supply products; manage their shipping all over India, process orders, returns, cash on delivery collections, invoicing – all again with a simple and easy to use interface.
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Tvarit Solutions Private Limited (wholly owned subsidiary of TVARIT GmbH, Germany). TVARIT provides software to reduce manufacturing waste like scrap, energy, and machine downtime using its patented technology. With its software products, and highly competent team from renowned Universities, TVARIT has gained customer trust across 4 continents within a short span of 3 years. TVARIT is awarded among the top 8 out of 490 AI companies by European Data Incubator, apart from many more awards by the German government and industrial organizations making TVARIT one of the most innovative AI companies in Germany and Europe.  

 

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Benefits and Perks:

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· Work from beaches, hills, mountains, and many more with the yearly workcation program; we believe in mixing elements of vacation and work.

 

 

 

How it's like to work for a Startup?

Working for TVARIT (deep-tech German IT Startup) can offer you a unique blend of innovation, collaboration, and growth opportunities. But it's essential to approach it with a willingness to adapt and thrive in a dynamic environment.

 

If this position sparked your interest, do apply today!

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Additional information

What you will get:

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1 video
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https://www.alivecor.com/">AliveCor, the pioneer of the smartphone EKG, with millions of EKGs from a large and growing user base, seeks a Senior Android Software Engineer to contribute to the mobile application team. You will be an integral member of our engineering team, responsible for developing industry-leading mobile applications that transform the healthcare industry and affect the way consumers use, engage, and act on their health data.


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AliveCor is on a mission to define modern healthcare through data, design and disruption. We’ve pioneered the creation of FDA-cleared machine-learning techniques, transformed wearable medtech to put proactive heart care at everyone’s fingertips. Kardia is the most clinically validated mobile EKG technology. AliveCor was named as one of the Top 10 Most Innovative Companies in Health for 2017 by Fast Company as part of the publication’s annual ranking of the world’s Most Innovative Companies. AliveCor was awarded the 2015 Tech Pioneer by the World Economic Forum and one of the 50 Smartest Companies in 2015 by the MIT Technology Review. AliveCor recently announced a collaboration with Mayo Clinic that will result in new machine learning capabilities to unlock previously hidden health indicators in EKG data, potentially improving heart health as well as overall health care for a variety of conditions. AliveCor is a privately held company headquartered in Mountain View, CA.

Watch the following video demonstrating our product.

https://www.youtube.com/watch?v=8I9xosgA-Ig">KardiaMobile: How's your heart?
https://www.youtube.com/watch?v=8I9xosgA-Ig">https://www.youtube.com/watch?v=8I9xosgA-Ig

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at Thinkdeeply
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Aditya Kanchiraju
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From our early days within IIT Bombay to a globally recognized name in the field, this is one thing that has always taken us to new horizons. Information Security is a fast-evolving field - testing the limitations of today's technologies. It is the need of the hour for every enterprise - from Fortune 500 companies to military organizations. At Seclore, you get to be part of the front lines - defending today's data against tomorrow's threats. Awards & Recognitions: - 1) Seclore has been selected as a winner in four categories of Info Security PG’s Global Excellence Awards. 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Candidate Requirement:- You should have:  A technical degree (Engineering, MCA) or business degree (MBA, BBA) from a reputed institute with a minimum of 5-6 years of relevant experience in the software industry, preferably in IT Security domain.  Experience working as a Presales consultant/ Sales Engineer in Enterprise Software solutions domain.  Should be currently in a Customer facing field Presales role. Should have experience into conducting Demonstrations, POC.  Excellent communication and presentation skills to demonstrate solution concepts via visual representations. Fluent in English.  Ability to manage customer expectations and work independently on project assignments.  Should be in a quota driven role currently. It would be nice if you have:  To have understanding of IT security domain like Encryption, DLP, Information Classification, SAML, AD, LDAP etc.  Knowledge of other technologies like Document Management Systems, ERP (SAP etc.), APIs.  A certification in the knowledge areas related to information security, business process management or IT infrastructure would be a PLUS. Personal Attributes we are looking for:  An analytical frame of mind to identify multiple solutions to the same problem, to help in decision making.  A ‘can do’ attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent.  Maturity and level headedness to be handle difficult situations and still maintain healthy relationships with customers and partners.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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