Customer Service-Chat and Emails

Role & Responsibilities

• work with peers in Product, QA, and other Engineering departments;
• coach and mentor team members;
• cautiously drive adoption of new technologies and processes;
• preserve our engineering values of quality, scalability, and maintainability;
• “see around corners” — identify blind spots and prioritize work across teams;
• work with international teams to ensure successful product development and delivery; and
• own the overall architecture and systems engineering for your products.

Ideal Candidate

• exceptional communication and organizational skills;
• experience recruiting for and building software engineering teams;
• the ability to inspire and motivate team members;
• a strong technical background in software engineering and architecture, and experience with modern programming languages and frameworks;
• 6+ years of software development experience; and
• 4+ years of experience managing software teams (as a Team Lead or a Manager) or similar experience as an individual contributor.

JD:

Role - Java FullStack Developer

Experience - 5+ Years

Location - Bangalore

Job description

• A Java Full Stack Developer is responsible for designing, developing and maintaining the full stack of an application using Java programming language
• They are expected to have expertise in both front-end and back-end development, as well as the ability to integrate the two
• Key responsibilities include: Design, develop, and maintain both client-side and server-side applications
• Write clean, efficient, and well-documented code
• Develop and implement RESTful APIs
• Collaborate with other developers to integrate user-facing elements with server side logic
• Test and debug applications
• Stay up to date with emerging trends and technologies in web development
• Requirements for the role include: Strong experience with Java and Java-based web development frameworks
• Experience in front-end technologies such as HTML, CSS, JavaScript, and Angular or React
• Experience with databases (eg, MySQL, MongoDB) and ORM (Object Relational Mapping) frameworks
• Familiarity with Agile software development methodologies
• Good understanding of RESTful API design
• Ability to write well-documented, reusable, and testable code

Location: Hybrid/ Remote

Type: Contract / Full‑Time

Experience: 5+ Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Responsibilities:

• Architect & implement the RAG pipeline: embeddings ingestion, vector search (MongoDB Atlas or similar), and context-aware chat generation.
• Design and build Python‑based services (FastAPI) for generating and updating embeddings.
• Host and apply LoRA/QLoRA adapters for per‑user fine‑tuning.
• Automate data pipelines to ingest daily user logs, chunk text, and upsert embeddings into the vector store.
• Develop Node.js/Express APIs that orchestrate embedding, retrieval, and LLM inference for real‑time chat.
• Manage vector index lifecycle and similarity metrics (cosine/dot‑product).
• Deploy and optimize on AWS (Lambda, EC2, SageMaker), containerization (Docker), and monitoring for latency, costs, and error rates.
• Collaborate with frontend engineers to define API contracts and demo endpoints.
• Document architecture diagrams, API specifications, and runbooks for future team onboarding.

Required Skills

• Strong Python expertise (FastAPI, async programming).
• Proficiency with Node.js and Express for API development.
• Experience with vector databases (MongoDB Atlas Vector Search, Pinecone, Weaviate) and similarity search.
• Familiarity with OpenAI’s APIs (embeddings, chat completions).
• Hands‑on with parameters‑efficient fine‑tuning (LoRA, QLoRA, PEFT/Hugging Face).
• Knowledge of LLM hosting best practices on AWS (EC2, Lambda, SageMaker).

Containerization skills (Docker):

• Good understanding of RAG architectures, prompt design, and memory management.
• Strong Git workflow and collaborative development practices (GitHub, CI/CD).

Nice‑to‑Have:

• Experience with Llama family models or other open‑source LLMs.
• Familiarity with MongoDB Atlas free tier and cluster management.
• Background in data engineering for streaming or batch processing.
• Knowledge of monitoring & observability tools (Prometheus, Grafana, CloudWatch).
• Frontend skills in React to prototype demo UIs.

Required Skills:

· 6+ years of being a practitioner in data engineering or a related field.

· Proficiency in programming skills in Python

· Experience with data processing frameworks like Apache Spark or Hadoop.

· Experience working on Snowflake and Databricks.

· Familiarity with cloud platforms (AWS, Azure) and their data services.

· Experience with data warehousing concepts and technologies.

· Experience with message queues and streaming platforms (e.g., Kafka).

· Excellent communication and collaboration skills.

· Ability to work independently and as part of a geographically distributed team.

Senior .Net Developer (Angular and .Net Technologies) 

Job Responsibility: 

• As a Senior .Net Developer, should be able designs, modifies, develops, writes and implements software programming applications and components. 
   

Should have: - 

• Experience in SDLC. 
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement. 
• Strong Knowledge in Angular 8 & .Net Technologies (.Net Core, MVC, Entity Framework, etc.). 
• Should have experience in writing optimize SQL queries, stored procedure, triggers. 
• Write clean, scalable code using .NET, programming languages including ASP. Net, MVC, LINQ, Entity Framework, XSL, Web Services, jQuery & Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5 and CSS3, Bootstrap 

• Test and deploy applications and systems 
• Should have experience in Application security standards (owasp top 10). 
• Revise, update, refactor and debug code. 
• Expert in Reporting software and RDLC Report. 
• Proficient understanding of code versioning tools, such as TFS. 

• Understanding of Agile methodologies 
• Excellent troubleshooting and communication skills 

Mandatory Skills

• Proficient in automating Test cases using Python / C++
• Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
• Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
• Should be able design test cases.
• Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH 

Good to Have

• Test automation framework & test suite development using  Python or platform specific development expertise
• Experience in 5G will be an added advantage
• Interop testing and validation with chipset vendors / OEMs / Service Providers

What kind of profile will not be suitable

-       Only RF Optimization

-       Only Field Testing

-       Only Log Analysis

-       Network Monitoring & configuration  

Title: SAP BW Developer 

Start Date: ASAP 

Description:  

Experienced in BW Requirements gathering, customer interaction, detailed documentation of requirements, solutions and functional specifications 

• Experience in designing and building core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, LSA++ architecture  
• Experience in implementing SAP ABAP and SAP AMDP scripting in BW transformations 
• Experience in using CDS views for data extraction into BW and for real time reporting 
• Experience in using user exits, field exit and BADI’s implementations 
• Experience in HANA architecture/design and data modeling - creating Schemas, Packages, Stored Procedures, Analytical Views, Attribute Views, Calculation Views.  
• Experience building hybrid data modeling solutions  
• Knowledge on HANA 2.0 features 
• Knowledge on SAP modules SD, MM, FI, Supply Chain 
• Experience in extracting data from non-SAP data sources 
• Experience in performance tuning of high volume and complex transformation scenarios 
• Planning and organizational skills, including ability to engage with multiple development projects concurrently and working to tight deadlines. 

Responsibilities 

• Design and implement solutions for the SAP Business Warehouse on HANA including Design Documents, Data flows, Data models  
• Develop customer solutions using core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, including enhancing the existing DataSources, creating generic DataSources when required 
• Create data models to support real time reporting 
• Extract data from non-SAP data sources 
• Design and implement SAP HANA info models using Attribute Views, Analytic Views, Calculation Views Restricted and Calculated Measures, Input Parameters, Variables, Stored Procedures, CE Functions and SQL script. 
• Tuning jobs for high volume and complex transformation scenarios 
• Developing and executing advanced data profiling, data validation scenarios. 
• Adhere to BI/BW best practices and standards to maintain a stable Business Information environment 
• Monitor BW loads, communicate and troubleshoot issues with data integrity, data design, and functional and technical software issues 
• Perform routine program modifications, performance tuning, problem solving, debugging, and unit testing 
• Maintain BW structures and support for ETL processes for data feeding in and out of BW 
• Design data structures to optimize data load times and end-user data access response times 
• Design processes to minimize data quality risks and proactively identify potential data issues 
• Prepare project related documentation (functional design, technical design, test scripts) during the different stages of a project 
• Will be working on multiple development projects concurrently under tight deadlines. 

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development