4+ KPI Jobs in Bangalore (Bengaluru) | KPI Job openings in Bangalore (Bengaluru)
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Key Responsibilities:
🔹 People Strategy & Culture
● Drive a high-performance, inclusive, and feedback-driven culture.
● Be a culture champion — align core values across leadership, teams, and processes.
● Design and lead internal communication and engagement strategies.
● Own and evolve the employee lifecycle experience (onboarding, engagement, retention, and exit).
🔹 HR Policies & Compliance
● Develop and implement HR policies, frameworks, and handbooks aligned with startup agility and
compliance.
● Ensure legal and ethical compliance across all HR practices and policies.
🔹 Performance Management
● Own the performance management cycle (KPI/KRA setting, quarterly reviews, feedback sessions).
● Build and implement systems to track individual and team performance.
● Introduce modern and startup-friendly approaches to appraisal and career progression.
🔹 Organizational Development & Change Management
● Lead org design, change management, and restructure initiatives during scaling or pivots.
● Support teams through transitions while preserving employee morale and clarity.
🔹 Leadership & Capability Building
● Partner with leadership on people strategy, succession planning, and team development.
● Design learning and development (L&D) initiatives focused on leadership, resilience, and growth.
● Coach mid and senior-level leaders on people and team dynamics.
Requirements
● 10+ years of experience in People & Culture/HR roles Female candidate is preferred, with at least 5+ years in startup or high-growth environments.
● Proven experience in building or revamping HR systems from scratch.
● Deep understanding of startup dynamics, team scaling, and people operations.
● Strong experience with culture design, performance systems (KPI/KRA), and leadership alignment.
● Demonstrated success in managing org-wide change management initiatives.
● Excellent communication, stakeholder management, and problem-solving skills.
● Bachelor's/Master’s degree in HR, Organizational Psychology, or related fields.
Role Overview:
We are looking for a proactive and detail-oriented B2C Customer Success Manager with prior experience in the EdTech space. The ideal candidate should have a strong grasp of consumer-facing operations, learner journey management, cross-functional coordination, and operational analytics.
Key Responsibilities:
Oversee day-to-day B2C operations with a focus on process efficiency and learner satisfaction
Manage student onboarding, support, retention, and engagement workflows
Coordinate with Product, Sales, Marketing, and Academic teams for smooth operations
Monitor KPIs like NPS, dropout rates, and course completion to identify improvement areas
Build and manage SOPs, automation tools, and dashboards for scalability
Handle escalations and resolve operational roadblocks swiftly
Lead a team and ensure timely execution of operational goals
Preferred Skills:
Strong understanding of EdTech learner lifecycle
Experience with CRM tools (e.g., Zoho, Salesforce) and ticketing systems
Excellent communication and stakeholder management skills
Data-driven mindset with proficiency in Excel/Sheets and basic reporting tools
Amazon Web Services (AWS)Role - ETL Developer
Work Mode - Hybrid
Experience- 4+ years
Location - Pune, Gurgaon, Bengaluru, Mumbai
Required Skills - AWS, AWS Glue, Pyspark, ETL, SQL
Required Skills:
- 4+ years of hands-on experience in MySQL, including SQL queries and procedure development
- Experience in Pyspark, AWS, AWS Glue
- Experience in AWS ,Migration
- Experience with automated scripting and tracking KPIs/metrics for database performance
- Proficiency in shell scripting and ETL.
- Strong communication skills and a collaborative team player
- Knowledge of Python and AWS RDS is a plus
- Running Social Media Campaigns across all platforms (Google, FB,Insta etc).
- Managing and taking responsibility of the Store KPI’s
- Reaching out to as many consumers as possible by building scalable multi-touch programs and campaigns that span not only online but also offline channels
- Sourcing customers through social media campaigns, strategic partnerships, and Google Adwords campaigns of potential buyers in the TG.
- Being responsible for online ads such as Adwords, SEO, radio, email marketing, and content syndication.
- Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
- Being responsible for Lead Management and nurturing through various interventions and Channels.
- Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.
- Conducting forecasting and estimations on the profitability of the campaigns.
- Optimizing targeting and segmentation, as well as the allocation of budgets across multiple paid social channels inclusive of YouTube and Facebook to generate cost effective user actions.
- Passing the lead from the channel to the website.
- Ensuring that appropriate measures are in place for the purpose of assessing consumer satisfaction by liaising with the Customer Experience Management team.
- Collaborating with the engineering, IT, search marketing, and operations departments to optimize programs, campaigns, and landing pages, based on the real-time performance and the ROI.
- Building / Integrating various marketing automation tools for the purpose of enhancing the digital marketing efforts.
- Ensuring that leads are converted into consumers through well-crafted campaigns and close partnership with the sales department.
- Partnering up with senior performance management and key stakeholders in reporting back on the effectiveness of programs and campaigns, conversion rates, and online sales.
- Actively participating in the support and development of new ideas by key marketing department personnel, for example, SEO, SEM, and CRM managers
Desired Candidate Profile
What you need to have:- Bachelor’s degree in Marketing, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same in working experience is also acceptable.
- 3+ years working experience in online acquisition marketing position. Working experience in a key marketing position, preferably as a SEO/SEM Manager Is a plus.
- Experience in building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix.
- Should portray a passion and exceptional analytical skills and demonstrate a fluency in acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.
- demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
- Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
- Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.
- Must also be a strong communicator both in verbal and written form.
- Should be capable of translating complex information and data into clear and easily understandable reports.
- Proficient in Ms Word, PowerPoint, and Ms Excel for the purpose of creating both visually and verbally engaging reports.
- Highly adaptable and quick learner. Come up with prompt solutions for marketing campaigns and programs.
- Have exceptional interpersonal skills that will aid in the execution of duties.
- Should have an ability to prioritize and meet deadlines when working on multiple projects with tight deadlines, be decisive, have a positive can-do attitude.
- Have a keen eye for detail, have initiative and be proactive going beyond the call of duty, have an ability to form logical cases that persuade consumers, have an ability to present recommendations and results to senior management with confidence, be consumer-oriented ensuring consumer expectations are always met.
- Should possess the ability to form meaningful relationships with colleagues, collaborating personnel, senior performance management, and even consumers.
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