Inside Sales & Support Manager

We are hiring for Release Manager Senior to own and governing the end-to-end release management lifecycle across multiple products and platforms. The Release Manager plans and manages enterprise release calendars, coordinates with engineering, QA, DevOps, security, operations, and business stakeholders, and ensures smooth, compliant deployments through strong change management and CI/CD practices. The role involves risk management, CAB participation, release readiness reviews, stakeholder communication, and continuous improvement of release processes.

Location: India

Job Description:

• Own and govern the end-to-end release management lifecycle across multiple products and platforms.
•  Define, plan, and manage the enterprise release calendar, deployment strategy, and release milestones.
•  Lead coordination between engineering, QA, DevOps, security, operations, and business stakeholders to ensure seamless releases.
•  Oversee change sets and CI/CD pipelines, ensuring strong change management governance, approvals, and regulatory compliance.
•  Chair or actively participate in Change Advisory Board (CAB) meetings and release readiness reviews.
•  Proactively identify release risks, dependencies, and conflicts; define mitigation and rollback strategies.
•  Ensure release documentation, audit trails, and compliance requirements are met consistently.
•  Communicate release plans, status, risks, and post-release outcomes to senior leadership and stakeholders.
•  Drive continuous improvement of release processes, deployment automation, and operational excellence.
•  Mentor junior release managers and contribute to organizational release management standards and best practices.

Requirements:

•  5+ years of experience in Release Management, DevOps, Program Management, or related roles.
•  Strong hands-on experience with CI/CD pipelines and deployment automation.
•  Deep understanding of change management frameworks (ITIL or equivalent).
•  Proven experience managing large-scale, complex, and high-risk releases.
•  Excellent stakeholder management and leadership skills, including executive communication.
•  Strong analytical, problem-solving, and risk management capabilities.

We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.

0-5 years of experience in a relevant HR role.

Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.

Good experience in employee relation, HR policies and recruitment.

Excellent communication and interpersonal skills.

Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.

Strong problem-solving abilities, quick learner, and a people-oriented individual.

Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.

Responsibilities

Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.

Provide HR support for all onboarding and offboarding processes, including documentation related to employees.

Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.

Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.

Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.

Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.

Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.

Coordinate with Global people team to provide support, guidance and resolve their queries.

Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.

Act as a change agent in managing organizational change smoothly.

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

• Ensure reliable operation of CI/CD pipelines
• Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
• Logging, metrics and alerting management.
• Creation of Bash/Python scripts for automation
• Performing root cause analysis for production errors.

• 2 years experience as Team Lead.
• Good Command on kubernetes.
• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloud formation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

We are looking for a Content Writer to join our Marketing team and enrich our websites with new blog posts, guides and marketing copy.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description" target="_blank">Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field

• Technology oriented B.E/B Tech Degree or equivalent advanced degree
• 10+ years of experience in HOGAN, preferably in  CIS functionalities
• Understanding of HOGAN Architecture, Modernization path
• Understand the various functionalities of the CIS to ascertain the deviation in the current process
• 13+ years of experience in programming using COBOL, JCL, IMS, DB2, VSAM.
• Good working experience on Mainframe utilities like sort, REXX, Fileaid, Endeavor/Changeman, easytrieve etc
• Good working experience on debugging tools like Xpediter, abend aid..etc
• Experiencing in modernizing the legacy systems
• Good experience in leading projects by providing technical leadership. 
• Excellent communication skills
• Proactive and can work independently