11+ ISO/IEC 20000 Jobs in Delhi, NCR and Gurgaon | ISO/IEC 20000 Job openings in Delhi, NCR and Gurgaon

POSITION:ITSM Consultant / ITSM Tech Lead

EXPERIENCE:  5-15YRS

NP :IMMEDIATE/10 DAYS

LOCATION: NOIDA

WORK FROM OFFICE

Demonstrates knowledge and experience in the following areas

• Service Management Office ( SMO) setup and operations

• ITIL / ISO 20000 / IT Operations process definition

• Service Integration and Management ( SIAM)

• Managed services operations – both AMS and IMS

• Incubating new services and solutions related to IT Service Management (ITSM)

JOB PURPOSE   

A Senior Associate Java WCS Technologist is considered as a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table.  

JOB RESPONSIBILITIES   

• Sr. Associate, Technology plays a significant role during the design and implementation of the technological solution for our clients.   
• A Sr. Associate, Technology is involved in ensuring a quality technical design that satisfies the business requirements of the client.   

• A Sr. Associate, Technology is often involved in package evaluations and recommendations, communicating the technological details of the project to the business users and workshops with the clients. Sr. Associate, Technology also participates in gathering business requirements and assessing existing architectures and resources.  
• Sr. Associate, Technology provides leadership to the team by taking responsibility for a specific component or track of the project architecture.  By taking on this level of responsibility, a Sr. Associate, Technology spends more time overseeing the tasks required to implement a solution rather than performing the tasks directly.  This includes planning, estimation, resource management, issue resolution and quality assurance.  A Sr. Associate, Technology is also responsible for coordinating and communicating with the other tracks and disciplines involved in the project.   
• In performing the essential functions of this role, the work is fast-paced, moderately noisy and team-based.  Additionally, frequent overnight travel is required.  
• Prepares the technical design of the more complex technology components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)  
• Participates in and in some cases drives design reviews of other modules and provides insightful comments to improve the design quality and design conformance to standards  

• Assists the architect in articulating the pros and cons of using a certain technology stack/package or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture  
• Implements slice of application (EAR) and proofs of concept (spike solution) to prove any new technologies or integration scenarios in the module  
• For package implementations, aids the Architect of the project to perform the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements  
• Provides innovative solutions to project level technical issues  
• Critiques a design created by another designer and helps identify design and performance improvements  

• Interacts with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one of the modules within the project  
• In some scenarios, collaborates with client developers to design, build, test and deploy the module components and integrate with the rest of the modules  
• Raises and drives to closure with the client any technical design and implementation issues in the module and also in the interfaces and interactions with other modules  
• Estimates the implementation and deployment of the module based on design architecture, testing strategy and overall project plan  
• Assists the architect in coming up with the overall estimates for the project along with any key risks and issues and their mitigation  

• Reports progress and issues to the Manager in a timely manner. In particular, to relay issues that might impact on quality or the ability to deliver to timescales or estimates  
• Works with team on the development of standards, processes and procedures related to application security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery  
• Mentors the team on the best techniques to debug and troubleshoot design and implementation defects and issues  
• Shares point of view on technology stack, package and latest technology and business trends in one or more relevant areas (e.g. eCommerce, Content Management).  
• Documents the technical design using UML, suitable design patterns in the form of technical design narrative, object models, sequence diagrams, collaboration diagrams  

SKILL REQUIREMENTS  

Experience in: J2EE - Application Servers, Java - ORM, Java - Spring Framework, Core  

Java, SQL Development Languages, Java - Web, Presentation Frameworks, Java - Messaging  

Implementation, Java Web Services, Planning/ Execution & Tracking, Scoping and  

Estimating, Data Modeling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Application, Security.  

Ability to abstract detail into larger (repeatable) patterns, familiarity with user centered analysis and evaluation techniques   

Understanding of the project life cycle process to effectively be able to manage a sub- 

Business Knowledge:  Domain experience on Enterprise data warehouse would be a plus.  

Personal Attributes: a. Strong and innovative approach to problem solving and finding solutions b. Excellent communicator (written and verbal, formal and informal) c. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution d. Ability to multi-task under pressure and work independently with minimal supervision. e. Ability to prioritize when under pressure  

EXPERIENCE   

2-8 years  

EDUCATION  

Full Time Bachelor’s / Master’s degree (Science or Engineering preferred)  

Unstop (Formerly Dare2Compete) is looking for Frontend and Full Stack Developers. Developer responsibilities include building our application from concept to completion from the bottom up, fashioning everything from the home page to site layout and function.

Requirements:-

• Write well-designed, testable, efficient code by using the best software development practices
• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs
• Be responsible for maintaining, expanding, and scaling our products
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• End-to-end management and coding of all our products and services
• To make products modular, flexible, scalable and robust

Tech Skill:-

• Angular 10 or later
• PHP Laravel
• NodeJS
• MYSQL 8
• NoSQL DB
• Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
• The whole ecosystem of AWS

Qualifications:-

• Freshers and Candidates with a maximum of 10 years of experience in the technologies that we work with
• Proven working experience in programming – Full Stack
• Top-notch programming and analytical skills
• Must know and have experience in AngularJS 2 onwards
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• B.Tech in Computer Science or a related field or equivalent

Dear Applicants,

We are looking for a spontaneous Business Development Manager with minimum 5 year of experience who is passionate about technology to oversee our brand’s presence. You should be able to approach and acquire new clients. Besides, you should also be able to maintain long-term business relations with the existing clients. 

Job Description

We are currently seeking a dynamic and results-oriented business Development Executive to join our company. As the business Development manager, you will be responsible for driving sales growth and expanding our customer base in the cybersecurity industry.

Responsibilities

• Pitch to a variety of stakeholders – Advisory Board Members, CEO, CTO, IT Managers, Information Security Heads, CISO.
• Develop and execute sales strategies to achieve company targets and objectives.
• Identify and engage with potential clients, including business owners, managers, and decision-makers, to understand their cybersecurity needs and present our solutions.
• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Lead the entire sales process, from prospecting and lead generation to contract negotiation and closing deals.
• Collaborate with cross-functional teams, including cybersecurity professionals and technical experts, to develop and deliver compelling sales presentations and proposals.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the cybersecurity space.
• Track sales activities, pipeline, and performance metrics, providing regular reports to the management team.
• Continuously improve sales processes and identify opportunities for business growth.
• Represent the company at industry conferences, trade shows, and networking events to showcase our services and establish new business relationships.

Candidate Skills

• Proven track record of achieving sales targets and driving revenue growth in the 
• cybersecurity or IT industry.
• Strong understanding of cybersecurity principles and trends, with the ability to effectively communicate technical concepts to non-technical clients.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Prior experience in selling cybersecurity training and services is highly desirable.
• Bachelor’s degree in business, marketing, or a related field is preferred.

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Lead a high-performing sales team, shaping strategies, and driving revenue growth.
• Represent cutting-edge IT products and solutions, staying at the forefront of industry 
• trends.
• Opportunities for career advancement within the organization as you demonstrate success.
• Opportunities to build a strong professional network in the IT industry through Conferences, events, and meetings.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

Srijan Technologies is currently hiring for the Assistant Manager / Manager – Financial Reporting with WFH option. (Delhi Location).


Location: Delhi (Currently WFH Due to Covid-19)
Immediate Joiners or candidates with a notice period within 30 days are preferred.

What you need to have:

• 6 to 8 years of relevant experience in a Health Tech / Digital Health / E-commerce startup        
• CA degree
• Must be confident communicator, self-starter, and having the ability to get things done
• Must have an analytical bent of mind, able to take data and make reports, draw out trends
• Strong knowledge in preparation of financial projections
• Strong knowledge related to Books-Close, Controllership, Analytics, Financials’ preparation etc. under a Tally environment       
• Should be currently based out of Delhi/ NCR       

Day-to-Day Responsibilities:

1. Conducting tax planning and tax oversight for a special project.
2. Preparing income tax returns
3. Oversee the duties of the accounting team.
4. Implement accounting systems and processes.
5. Reconcile income statements.
6. Prepare monthly financial reports.
7. Control the master data of the general register.
8. Review and release online banking payments.
9. Ensure compliance with state revenue service.
10. Provide ongoing accounting and reporting support.
11. Manage the full financial process.
12. Prepare an expense budget report

1. Build pixel-perfect UIs across Android and iOS mobile platforms.
2. Leverage native APIs for deep integrations with both platforms. 
3. Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
4. Developing and releasing complex, data-driven apps using React Native as the primary application framework. 
5. Proficiency writing Modern JavaScript, including ES6+, and JSX.
6. Maintain code and write automated tests to ensure the product is of the highest quality.
7. Must be able to develop high-performance cross-platform apps using React-Native.