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POSITION:ITSM Consultant / ITSM Tech Lead
EXPERIENCE: 5-15YRS
NP :IMMEDIATE/10 DAYS
LOCATION: NOIDA
WORK FROM OFFICE
Job Description :
Demonstrates knowledge and experience in the following areas
- Service Management Office ( SMO) setup and operations
- ITIL / ISO 20000 / IT Operations process definition
- Service Integration and Management ( SIAM)
- Managed services operations – both AMS and IMS
- Incubating new services and solutions related to IT Service Management (ITSM)
PythonAbout Us
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/.
About Role:
The Senior Python Developer will lead the design and implementation of ACL crawler connectors for Workato’s search platform. This role requires deep expertise in building scalable Python services, integrating with various SaaS APIs and designing robust data models. The developer will mentor junior team members and ensure that the solutions meet the technical and performance requirements outlined in the Statement of Work.
Key Responsibilities:
- Architecture and design: Translate business requirements into technical designs for ACL crawler connectors. Define data models, API interactions and modular components using the Workato SDK.
- Implementation: Build Python services to authenticate, enumerate domain entities and extract ACL information from OneDrive, ServiceNow, HubSpot and GitHub. Implement incremental sync, pagination, concurrency and caching.
- Performance optimisation: Profile code, parallelise API calls and utilise asynchronous programming to meet crawl time SLAs. Implement retry logic and error handling for network‑bound operations.
- Testing and code quality: Develop unit and integration tests, perform code reviews and enforce best practices (type hints, linting). Produce performance reports and documentation.
- Mentoring and collaboration: Guide junior developers, collaborate with QA, DevOps and product teams, and participate in design reviews and sprint planning.
- Hypercare support: Provide Level 2/3 support during the initial rollout, troubleshoot issues, implement minor enhancements and deliver knowledge transfer sessions.
Must Have Skills and Experiences:
- Bachelor’s degree in Computer Science or related field.
- 3-8 years of Python development experience, including asynchronous programming and API integration.
- Knowledge of python libraries-pandas,pytest,requests,asyncio
- Strong understanding of authentication protocols (OAuth 2.0, API keys) and access‑control models.
- Experience with integration with cloud or SaaS platforms such as Microsoft Graph, ServiceNow REST API, HubSpot API, GitHub API.
- Proven ability to lead projects and mentor other engineers.
- Excellent communication skills and ability to produce clear documentation.
Optional/Good to Have Skills and Experiences:
- Experience with integration with Microsoft Graph API, ServiceNow REST API, HubSpot API, GitHub API.
- Familiarity with the following libraries, tools and technologies will be advantageous-aiohttp,PyJWT,aiofiles / aiocache
- Experience with containerisation (Docker), CI/CD pipelines and Workato’s connector SDK is also considered a plus.
What are we looking for -
- Minimum 1 Year of experience in a Data Entry/Operations role
- Strong communication and interpersonal command.
- Ability to thrive independently or as part of a team.
- Ability to multitask
- Organizational and time management skills.
- Attention to detail
- Growth oriented mindset
- In-office availability in Delhi/Mumbai/Bangalore
What you will be doing -
- End-to-end Visa application processing for assigned countries
- Document verification, form filling, and pre-checks for visa submissions
- Coordinate seamlessly with Account Managers, Travel agents, & Accounts team
- Manage vendor relationships, ensure timely pickups/drop-offs.
- Update daily dashboards, trackers, and internal tool with application status
- Monitor progress of active applications and escalate delays proactively
- Maintain compliance with embassy, consulate, and country-specific requirements
- Adhere to TATs (Turnaround Times) and ensure SLAs are consistently met
Job Description:
* Looking for Cloud hosting and Data-Centre services sales professionals.
* Good experience in selling cloud sales (AWS Sales / Azure Sales), Lead Generation, Field Sales, B2B Sales,etc.
* Strong Technical Background with experience in Data Center Services, System Integration, software sales and channel partner sales (either from system integrators or other software vendors).
* Knowledge of web hosting and email hosting.
* Excellent communication skills using vocal and written English.
* Formulate strategies for customer acquisition.
* Prior experience in sales in the web hosting company is a must.
Desired candidate Profile -
ü The ideal candidate should be MBA in sales with 3+ years of experience in sales, business development.
ü Strong Technical Background with experience in Data Center Services, System Integration, software sales, and channel partner sales (either from system integrators or other software vendors).
ü Knowledge of web hosting and email hosting.
ü Excellent communication skills using vocal and written English.
ü Formulate Strategies for customer acquisition.
ü Prior experience in sales in the web hosting company a plus Must have hands-on experience in below skills AWS ( Amazon web services), Microsoft Azure.
ü Google cloud platform Attributes.
ü Clear and effective Communicate skills.
ü Dynamic outlook with pleasant presentation skills.
ü Business Development in the area of Internet / Web Solutions .
ü Ability to research use business technology effectively.
ü Ability to be passionately persistent and work in a team.
What You’ll Do:
Implement off-page SEO strategies to improve website rankings.
Build and manage high-quality backlinks through outreach and link-building techniques.
Research and analyze competitor backlink profiles.
Conduct keyword research to optimize link-building efforts.
Utilize tools like Ahrefs, SEMrush, and Google Search Console for performance tracking.
Collaborate with content teams for guest posting and link acquisition.
Engage in forum discussions, social bookmarking, and other off-page activities.
What We’re Looking For:
6 months to 1 year of experience in Off-Page SEO.
Familiarity with link-building tools and strategies.
Basic knowledge of Google Analytics and Search Console.
Experience with Canva for creating simple infographics and PPTs.
Passion for digital marketing and eagerness to learn.
Why Join Us?
Work on exciting projects that enhance your SEO expertise.
Gain hands-on experience with industry-leading SEO tools.
Be part of a supportive and growth-oriented team.
a curated marketplace for consultants and on-demand expertis
for a smart marketing professional to build this community leveraging a range of digital channels. In parallel, Flexing It is also focused on providing a community to its consultants and this role would involve
driving our engagement initiatives as well. This individual would work closely with the founder and senior team to set up a strong growth acquisition channel via content and building strong narratives via
the community.
The key responsibilities for this role include:
Crafting and driving campaigns to scale Flexing It’s community of consultants
o Identifying the target skills (e.g., new technology areas, analytics)and geographies (e.g., Singapore, Vietnam)
o Thinking through channels and planning campaigns - both paid and non paid Overseeing implementation of the campaigns and tweaking as needed
o Coordinating with the Tech and product team to ensure SEO and organic search is
optimised
Developing and driving a content marketing strategy with our community at the centre
o Working with the senior team to develop the focus content themes for the year and planning out formats (e.g., blogs, case studies, stories)/channels (social media, others)
o Developing a strategy for engaging with our consultant community on a regular basis to – help them build their brands better and exhibit thought leadership, get a pipeline of user generated content that will be helpful for other members of the community
Coordinating the marketing and amplification for Flexing It’s branded research and data-backed publications
o Building relationships and managing the interaction with press and media
Tracking overall marketing performance on a regular basis and working with the senior team to refine the strategies from time to time
Skills needed
Given that we expect Content Marketing - to both consultants and clients/enterprises – to be an integral strategy, the candidate must have excellent writing and communication skills.
We are also looking for a team member who is creative and identifies new ideas using basic principle thinking. Given that we are targeting accelerated growth especially over the next couple of years, urgency, ownership for results, and collaboration are must haves.
This role will own several key business goals for Flexing It and hence the thinking, implementation of campaigns/strategies and analysis and results will be critical. You will be required to work with a variety of internal and external stakeholders and strong communication and interpersonal skills is a must.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
HTML/CSSRequirements may include logos, illustrations, layouts, screen compositions and design for animations, user interfaces, websites, marketing material and similar, and iterations of the same in line with feedback.. You must possess strong composition, colour and design, typography and layout skills.
You must have good awareness of design trends, what is current in advertising and graphic design, and good knowledge of tools and technology.
JavascriptBluecore is a marketing technology company that’s reimagining how the world’s fastest-growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model and the recent release of Bluecore Communicate™ and Bluecore Site™, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue and increasing customer retention for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Glassdoor and ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies.
Bluecore’s Integrations Engineering (IE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As an IE, you will bring your technical know-how to the main connections of the Bluecore engine to our clients - drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior, and product mix.
As an Integrations Engineer, your principal responsibilities will lie in (1) maintaining and writing JavaScript-based integrations that live on client websites, (2) configuring, monitoring, and maintaining the intake and manipulation of client data, and (3) utilizing internal infrastructure, tooling and documentation to solve complex, often-unique, client-specific problems. It is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.
You Are A Perfect Fit If You Love:
-Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.
-Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, your work will be driving executive-level decision-makers at industry-leading brands on best business practices.
-Curiosity and Growth: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.
Responsibilities
Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling.
Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
Monitor the overall health and uptime of our most critical connections to clients
Requirements
Successful completion of reputable schooling in Computer Science or Coding Bootcamp.
Fluent in JavaScript and familiar with various other web development technologies.
Ability to take ambiguous workflows and turn them into structured processes.
Nice to have
Exposure to (or interest in learning!) SQL, Python, or Google Cloud Functions.
Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
Ability to grow into a client-facing technical resource as a career progresses in Bluecore
Adobe IllustratorAs our visual designer, your responsibilities will include areas of design such as typography, iconography, color, space and texture. You will use your knowledge, expertise and skills in all these fields to help our users successfully navigate and become comfortable with our products.
More responsibilities in detail:
- Create the templates such that information on the app is easy to find, visually appealing and adhering to international standards and trends
- Generate clear ideas, concepts and designs of creative assets from beginning to end
- Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience
- Collaborate with a cross-functional team that includes engineers, product managers, service teams in order to create simple, easy-to-use designs
- Translate business requirements, user needs, technical requirements into designs that are visually enticing, easy to use, and emotionally engaging
- Stay in the loop and on top of the latest standards, changes, trends in the visual design field
- Interpret storyboards to tell visual stories that support our solutions
Requirements
- A minimum of 3-4 years of professional experience in designing graphics, layouts and applications for web, desktop and mobile
- The ability to refine other people’s ideas and come up with new ones to create a highly designed visual experience
- Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined designs in a short time
- Self-learning, able to learn new tools quickly and work in a fast evolving environment
- Proven ability delivering high quality designs to customers
- Proficient in Adobe Photoshop, Illustrator, Indesign and Sketch
- Expert level skills in Photoshop, 3DMax and other relevant tools
- Bachelor’s degree or equivalent experience in the graphic design field
Android Development
Java
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