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POSITION:ITSM Consultant / ITSM Tech Lead
EXPERIENCE: 5-15YRS
NP :IMMEDIATE/10 DAYS
LOCATION: NOIDA
WORK FROM OFFICE
Job Description :
Demonstrates knowledge and experience in the following areas
- Service Management Office ( SMO) setup and operations
- ITIL / ISO 20000 / IT Operations process definition
- Service Integration and Management ( SIAM)
- Managed services operations – both AMS and IMS
- Incubating new services and solutions related to IT Service Management (ITSM)
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
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Pythonhttp://www.lambdatest.com/">LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and cross-platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
Qualities: Ability to create tools, microsite, devOps and technical solution for testing. Good
debugging skills and programming knowledge. Good in manual testing and white box testing.
Requirements and Qualifications:
- 1- 3 years Job Experience (startup preferred)
- Expert in at least 1 programming language.
- QA Framework knowledge.
- Developer attitude with good problem Solving Skills
- Any raw development talent with a QA attitude will work for us.
- Ability to write unit and integration tests.
- Understanding of testing frameworks.
- Good knowledge of Web driver APIs like Actions Class, Select Class, and Alert.
- Experience with Continuous Integration and Continuous Delivery tool such as Jenkins.
- Knowledge about DevOps Tools.
- Experience in Bug tracking and reporting.
Java
DockerMicroservices specialists
Company Profile: Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions , from past 36 years. As a pioneer IT Service provider, Nucleus carry deep banking domain expertise and experience on latest technological trends. Nucleus’s developed platforms powers the operations of more than 150 institutions in 50 countries, supporting multiple business veritcals, accessible through Mobile and internet channels
Job description:
- Bachelor's or master’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
- Expertise with Java/J2EE experience including frameworks such as Spring REST, Spring Batch.
- Experience with Spring Boot, Microservices, NoSQL, caching and message queue technologies like Kafka.
- Good working knowledge of SQL databases (Oracle, SQL Server,MySql etc.,) and integrations with Spring DAO/REST/JPA.
- Integration experience consuming REST Services and developing REST Clients with third-party REST & SOAP Services with JSON/XML.
- Expertise on API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger.
- Understanding of securing APIs with JWT/OAuth2/OpenID & Spring Security is a plus.
- Ability to manage Docker containers and exposure to Jenkins & CI/CD is a plus.
- Ability to understand business plans and apply that information into the scalable development models.
- Ability to guide, train, mentor associate engineers & collaborate with developers using agile practices.
- Proven ability to work creatively in a problem-solving environment.
Experince-6-9 yrs
Location: Noida or Chennai
Package: upto 20L
Java
jQuery- 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
- Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
- Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
- Deep Knowledge in Windchill architecture
- Experience in atleast one full lifecycle PLM implementation with Windchill.
- Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade
- Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
- Knowledge & Experience in Build and Release process
- Having worked on custom upgrade will be a plus.
- Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
- Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.
React Native
Redux/Flux
React.js- Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
- In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
- Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
- A complete understanding of the full mobile app development lifecycle right from prototyping
- Knowledge of type checking, unit testing, typescript, prop types, and code debugging
- Experience working with REST APIs, document request models, offline storage, and third-party libraries
- Strong understanding of web technologies like JavaScript, HTML, and CSS
- Knowledge of user interface design and responsive designs
- Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
HTML/CSSReact.js
AngularJS (1.x)Our client is a digital ledger app that has successfully done away with the burden of maintaining traditional register books or ‘Bahi/ Udhar Khata’ by small merchants. This free and user-friendly app (4.7 star play store rating) not only helps business owners easily record payments and receivables but also sends timely reminders and helps collect and settle balance amounts on a simple click through WhatsApp and SMS. It is completely safe, secure and reliable. Available in more than 10 Indian languages, currently it has over 5 million active monthly users which include over 100 types of businesses like kirana stores, mobile recharge shops, tea shops, medical stores, amongst others.
Founded in 2017 by three friends who are IIT Kanpur alumni, this one of a kind venture has raised funds from premier investors. This paperless application has digitally empowered millions of users across India and made their lives super easy.
As a Senior Software Engineer, you will be responsible for complete ownership of a feature.
What you will do:
- Working closely with the product and design team to build, test and deploy feature specification
- Building reusable, scalable and efficient front-end systems
- Suggesting and implementing better ways to improve existing systems and keeping everything bug free
- Keeping updated with the latest web technologies coming up in the market and suggesting ways to implement it in our system
What you need to have:
- 2 to 6 years of strong hands-on experience building applications on the web platform with JavaScript, HTML, and CSS
- Experience in building responsive web apps using JavaScript
- Strong understanding of the latest JavaScript ES6+ concepts such as Promises, OOPs, Scoping, etc
- Strong hands-on experience in building SPAs using React JS and its companion libraries
- Experience with build tools such as Webpack, Grunt, Gulp etc
- Knowledge of state management libraries such as Redux, Flux, Context API, etc
- Strong debugging skills using browsers dev tools and familiarity with cross-browser support
- Familiarity with API dev tools such as Postman
- Knowledge of RESTful APIs
- Showcase your interest in front-end either by your side projects in your GitHub or an interesting story to tell
- Knowledge of the latest web technologies such as Service workers/PWAs will be a huge plus
- Knowledge of Server-side rendering using React
- Knowledge of CSS pre-processors
- Knowledge of testing framework like Jest, Mocha, etc
PHP
NodeJS (Node.js)
Amazon Web Services (AWS)𝐖𝐡𝐚𝐭 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐞𝐱𝐩𝐞𝐜𝐭?
You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:
- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack required to scale the business 100X
- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure, architecture, server-side engineering, UI, etc. in line with the company's strategy.
- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.
- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets
- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.
- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)
𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐰𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫?
We are looking to onboard a Senior Software Engineer, who has a founder's mindset including the following traits:
- Experience of full stack development across web & mobile based technologies and should have scaled a business
- Ability to build scalable products/ platforms, fully redundant fault-tolerant infrastructure while working on modern technologies.
- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven platforms from scratch
- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc. apart from strategically guiding/ mentoring the team
- Ability to manage end-to-end delivery of large-scale initiatives from concept, scope, planning, estimation, project management, and deployment.
- Stronghold in executing stuff on the ground and hustle around to “Get things done”
- Ability to think and see the big picture while focusing on short term goals and deliverables
- Leadership qualities to hire and build a kick-ass technology/ product team going forward
- Experience as a founder/ being part of founding team is huge plus but not mandatory
- Experience in the Fashion/ Apparel industry is a plus but not mandatory
𝐀𝐛𝐨𝐮𝐭 𝐋𝐃𝐔:
- LDU is has been selected as one of the top 17 startups (amongst 1200+ startups in South-East Asia) by Lightspeed Venture Partners, one of the top VCs in the world. We are building India’s version of Stitch Fix – Personalized clothing (your size, your style) at Scale. We personalize the user experience by building a Designer layer for the user through technology. Also, we leverage technology to aggregate the highly unorganized and broken supply side of tailor-units/ boutiques/ small manufacturers etc.
- LDU is a pre-series A start-up and has closed two rounds of funding. We are backed by India's top VC and angels.
𝐅𝐀𝐐
- Full time role.
- Location: Gurgaon
- CTC : INR 24 Lacs (with hansome Esops/ Equity)
- Experience: Preferably 2-5 years
Android DevelopmentJava1. At least an undergraduate degree in Computer
Science, Engineering, preferably from IITs/Top RECs.
2. 1-4 years of experience at cutting edge organisations
or startups.
3. Extensive experience in developing mobile apps using
Android SDK with proficiency in Core Java and design
patterns.
4. Experience with e business/e commerce applications
and business environment is a must.
5. Any experience with internet companies will be a plus.
6. Great understanding of Android development SDK and
Kotlin.
7. Expertise in Core Java with solid OOD principles and
design patterns.
8. Good grasp of algorithms, design patterns, memory
management and multithreaded programming.
9. Conversant with JSON, XML, Web services API.
10. Experience with SaaS platforms for mobile
development like Analytics, Push Notifications, Cloud
Storage, Ad Networks, etc.
11. Hands-on experience with Android's debugging, unittesting, memory and performance optimization tools.
12. Great people skills
NodeJS (Node.js)Amazon Web Services (AWS)MomentSnap is US based mature startup founded in 2015 by serial entrepreneurs of Indian Origin. We are looking for exciting young talent like yourself to join our Noida Development Centre and work on cutting edge tech. At MomentSnap we believe in making amazing things happen while having fun, and the work is challenging yet exciting and salary and perks are really cool.
Below are the requirements in brief :
General Requirement :
1. Help with defining product requirements, analysis, designing.
2. Research & Development on new requirements.
3. Help create and maintain product documentation.
4. Mentor and provide regular feedback/updates across the TEAM.
5. Be aware and plan for potential pitfalls, solve production/ customer issues quickly, and help roadmap a feature-rich solution.
6. Team player with strong listening, good communication and soft-skills
7. Experience working with agile methodologies (Design Sprints, Scrum, Lean Startup, Kanban, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Test Engineers)
8. Ideally familiar with Design Thinking, Behaviour and Test-Driven Development
9. Awareness and exposure to tools - GIT, JIRA, Confluence, Hangout etc
10. Looking for a long term opportunity to work with the one of the fastest growing and mature US based startup -
Technology Requirement :
- NodeJS (mandatory), NoSQL DynamoDB/MongoDB/Cassandra etc. (mandatory), AWS serverless experience with API GW/Lambda (great to have), Microservices/Serverless computing exposure (preferred to have), Responsive design with HTML5/CSS3 exposure (good to have)
- Software developer with 2-4 years of experience in developing cloud-hosted, backend applications using NodeJS, API Gateway+AWS Lambda
- High proficiency with server side frameworks (preferably NodeJS), experience with NoSQL databases (preferably DynamoDB)
- Able to integrate with and manage APIs exposed via microservices/serverless (REST, Serverless framework etc.) including development and support of NodeJS
- Exposure to NodeJS backend libraries - aws-sdk, jsonwebtoken, bluebird, loadash, moment etc.
- Active usage of optimizing CI/CD process and tools, testing frameworks and practices (preferably GitHub, Jenkins/Bamboo, Mocha/Karma, etc)
- Exposure to AWS (or any cloud) services Interested to explore? If yes please contact me or apply for this profile and I shall be happy to introduce you to our great team and product.
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