11+ ISO/IEC 20000 Jobs in Delhi, NCR and Gurgaon | ISO/IEC 20000 Job openings in Delhi, NCR and Gurgaon
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POSITION:ITSM Consultant / ITSM Tech Lead
EXPERIENCE: 5-15YRS
NP :IMMEDIATE/10 DAYS
LOCATION: NOIDA
WORK FROM OFFICE
Job Description :
Demonstrates knowledge and experience in the following areas
- Service Management Office ( SMO) setup and operations
- ITIL / ISO 20000 / IT Operations process definition
- Service Integration and Management ( SIAM)
- Managed services operations – both AMS and IMS
- Incubating new services and solutions related to IT Service Management (ITSM)
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered Chat & Voice Bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.
Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
Check Out the Website: https://myoperator.com/
Role Overview:
We are seeking a Business Consultant – SaaS Sales who can drive revenue growth through selling and strategic client engagement.In this role, you’ll understand business challenges, position MyOperator’s solutions effectively, and guide clients toward adopting our unified AI communication platform.This position is ideal for professionals passionate about SaaS, business consulting, and helping brands scale smarter through technology.
Key Responsibilities:
- Engage with potential clients to understand their requirements, challenges, and goals.
- Recommend MyOperator’s SaaS solutions (IVR, Call Tracking, WhatsApp Business API, etc.) to address client needs and drive revenue growth.
- Conduct discovery calls and schedule tailored product demos for key decision-makers.
- Manage leads and opportunities effectively using CRM systems such as HubSpot, Salesforce, or Zoho.
- Collaborate with marketing, product, and sales teams to refine outreach and conversion strategies.
- Stay up to date with industry trends and competitor offerings to identify new sales opportunities.
- Consistently meet and exceed individual revenue and conversion targets.
Required Skills & Qualifications:
- 1–3 years of experience in SaaS Sales, Business Consulting, or B2B / Revenue-driven roles.
- Strong understanding of the B2B sales process, particularly within the technology or IT domain.
- Excellent communication, listening, and selling skills.
- Proficiency in LinkedIn outreach and professional email communication.
- Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho.
- Self-motivated, with the ability to work independently and drive results.
Preferred Qualifications:
- Prior experience in SaaS or Cloud-based solution sales.
- Knowledge of solution-oriented or consultative selling frameworks.
- Analytical mindset to evaluate performance data and optimize conversion strategies.
Perks & Benefits:
- Competitive salary with performance-based incentives.
- Learning and career growth opportunities within a fast-scaling SaaS organization.
- Continuous mentorship and sales training from industry experts and senior leadership.
- Clear career path with fast-track promotions based on performance.
- Exposure to cutting-edge AI and automation technologies transforming business communication.
Hi All,
*Urgent Hiring*
Role: IT Manager
Exp: 10+
Shift: 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off)
Location- Delhi, Daryaganj
Must have experience in a broking firm
Mandatory skill: COLOCATION (on NSE & BSE Exchange)
Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation, and Management of Virtual Machine.
• Done P2V & V2V conversion. vMotion and Storage vMotion.
• Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual), BSE, MCX, ACE & NCDEX
Python
NodeJS (Node.js)
Amazon Web Services (AWS)- Build and continuously mentor a talented product engineering team comprising of functional specialists and IT managers
- Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
- Lead the development of products as per defined timelines and deliverables
- Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
- Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
- Create strategic plans, set timelines to drive development of the planned products
- Continually review the progress to ensure timely launch of the respective product builds
- Document periodic feedback from both internal and external stakeholders to continually improve the released products
- Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Aligning with the sales and growth objectives of the organisation and then driving the inbound lead generation, relationship building and conversion.
- Monitoring the incoming leads, understand the requirements and sending them an appropriate first response
- Connecting with the leads on phone / whatsapp, building a relationship, gathering more detailed requirements and sharing details about the organisation and the best suited products
- Maintaining a record of all leads and categorising them basis the stage of conversion
- Apart from our website, gathering leads from other inbound platforms like IndiaMart
- Creating proposals and quotations, and driving end to end sales process over phone/ email.
- Following up and engaging with the leads, checking with them for any questions or further information and provide them with the same
- Supporting all current customers, users and using the support conversations to drive more app downloads and more possible customers and get maximum sharing and business value from them. Every support call to be leveraged for business value.
- Executing all email, bulk message and tele calling campaigns for sales
- Innovating new ways of connecting with probable customers through digital/ telephonic means.
- Closing the leads and generating revenue as per monthly, quarterly and annual targets
- Answering all enquiries and tele support calls that come from users and customers
- Smartly using every conversation to pitch new products or getting the users to give us reviews/ feedback and sharing our app/ solutions
- Ensuring every enquiry is driven with maximum value and satisfaction, and ensuring every lead is closed with maximum sales output
- Graduate / Post Graduate with a Proven inbound sales and support experience of at least 2-4 years
- Aggressively growth oriented - both professional and personal. Must be very entrepreneurial in nature
- Demonstrated ability and work to gather requirements from the inbound leads, send them an appropriate response, engage with them, maintain their record, send them proposals and close the leads for actual business outcomes
- Excellent communication and storytelling skills in English - both written and oral
- Should be well versed with inbound and digital sales strategies
- Should have skills to execute Email, Telephonic and Chat based sales & support most effectively
Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.
Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.
- Generating leads by calling in international shift (9PM-9AM).
- Cold Calling of leads on a daily basis
- Generating trial classes by pitching to the parents to take the Trial Class
- Visualizing, managing and achieving targets
- Closing the sale through smart and strategic approach
- Delivering, achieving the KRA's and the defining customer experience
- Presenting detailed information and responding to questions from managers, clients, and customers
What you need to have:
- Any graduate with demonstrable ed tech sales experience of 1-3 years.
- Should have good communication skills.
- Flexible for 6 days working, Rotational shift timing (International Shift) and offs.
- Should be able/willing to attend inbound calls.
Experience: 1 to 3 years
Annual CTC: Rupees 2,00,000 to 3,60,000
PHPRoles and Responsibilities
Responsibilities
1. Learning about our products and implementing minor features using PHP .
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients
Requirement
PHP Experience: Must Have
Excellent Communication Skills.
Note:
Candidates having gap in their career with strong PHP experience can apply for this position.Graduate
Location-Jankpuri (Delhi)
- Good communiation skills
- Good conviencing skills
- Sales player
- maintain good relations with customer
- Follow up the clients until lead success
Data Science
R ProgrammingPythonAs a Data Science Lead, you will be working on creating industry first analytical and propensity models to
help discover the information hidden in vast amounts of data, and make smarter decisions to deliver
even better customer experience. Your primary focus will be in applying data mining techniques, doing
statistical analysis, and building high quality prediction systems integrated with our products.
➢ Working with business and leadership teams to gathering and analyse structured and unstructured data
➢ Data mining using state-of-the-art methods
➢ Enhancing data collection procedures to include information that is relevant for building analytic
systems
➢ Processing, cleansing, and verifying the integrity of data used for analysis
➢ Doing ad-hoc analysis and presenting results in a clear manner
➢ Creating automated anomaly detection systems and constant tracking of its performance
➢ Creation and evolution of an efficient BI pipeline into a multi-faceted pipeline to support various
modelling needs.
What we are looking for:
➢ 5-8 years of relevant experience, preferably in financial services industry.
➢ A bachelors / master’s degree in the field of Statistics, Mathematics, Computer Science or
Management from Tier 1 Institutes.
➢ Data warehousing experience will be a plus.
➢ Good conceptual understanding of statistics and probability.
➢ Experience in developing dashboards and reports using BI tools.
Javascript
AngularJS (1.x)
HTML/CSS
jQuery
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