11+ ISO/IEC 20000 Jobs in Bangalore (Bengaluru) | ISO/IEC 20000 Job openings in Bangalore (Bengaluru)

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Job Description: Python Backend Developer 

Experience: 7-12 years   

Job Type: Full-time   

Job Overview: 

Wissen Technology is looking for a highly experienced Python Backend Developer with 7-12 years of experience to join our team. The ideal candidate will have deep expertise in backend development using Python, with a strong focus on Django and Flask frameworks. 

Key Responsibilities: 

- Develop and maintain robust backend services and APIs using Python, Django, and Flask. 

- Design scalable and efficient database schemas, integrating with both relational and NoSQL databases. 

- Collaborate with front-end developers and other team members to establish objectives and design functional, cohesive code. 

- Optimize applications for maximum speed and scalability. 

- Ensure security and data protection protocols are implemented effectively. 

- Troubleshoot and debug applications to ensure a seamless user experience. 

- Participate in code reviews, testing, and quality assurance processes. 

Required Skills: 

Python: Extensive experience in backend development using Python. 

Django & Flask:  Proficiency in Django and Flask frameworks. 

Database Management: Strong knowledge of databases such as PostgreSQL, MySQL, and MongoDB. 

API Development: Expertise in building and maintaining RESTful APIs. 

Security: Understanding of security best practices and data protection measures. 

Version Control: Experience with Git for collaboration and version control. 

Problem-Solving: Strong analytical skills with a focus on writing clean, efficient code. 

Communication: Excellent communication and teamwork skills. 

Preferred Qualifications: 

- Experience with cloud services like AWS, Azure, or GCP. 

- Familiarity with Docker and containerization. 

- Knowledge of CI/CD practices. 

Why Join Wissen Technology? 

- Opportunity to work on innovative projects with a cutting-edge technology stack. 

- Competitive compensation and benefits package. 

- A supportive environment that fosters professional growth and learning. 

The Technical Project Manager is responsible for managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. Their duties include planning projects in detail, setting schedules for all stakeholders, and executing each step of the project for our proprietary product, with some of the World’s biggest brands across the BFSI domain. The role is cross-functional and requires the individual to own and push through projects that touch upon business, operations, technology, marketing, and client experience. 

• 5-7 years of experience in technical project management.

• Professional Project Management Certification from accredited intuition is mandatory.

• Proven experience overseeing all elements of the project/product lifecycle.

• Working knowledge of Agile and Waterfall methodologies.

• Prior experience in Fintech, Blockchain, and/or BFSI domain will be an added advantage.

• Demonstrated understanding of Project Management processes, strategies, and methods.

• Strong sense of personal accountability regarding decision-making and supervising department team.

• Collaborate with cross-functional teams and stakeholders to define project requirements and scope.

Hybrid / On-site (Bangalore)

What is the role?

Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies. We are offering hybrid / remote options as well.

Basic Qualifications:

• At least 4 -7 years of experience as a software developer.
• At Least 3 years of experience in .net core C#, AWS stack, MS SQL Server, MVC, NodeJS experience is a plus
• Strong working knowledge in distributed event-driven messaging architecture/platform
• Strong knowledge in data access layer especially ability to work with stored procedure
• Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
• Production experience with AWS stack
• Fluent English speaker

Preferred Qualifications:l

• Experience working with OOP languages.
• Experience designing and developing Microservices and SOA.
• Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
• Experience designing and building high-performance scalable web services.
• Experience in REST API design and implementation.
• Experience in unit testing, test automation, and continuous delivery.
• Experience with stream-processing and message-broker software.

Nice to have:

• Experience working with distributed teams.
• Ability to work independently and as part of a team.
• Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
• Bachelor's or Master's degree in computer science (or equivalent professional experience).

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Good experience in programming Microsoft C# (preferred) and/or Visual Basic.NET, ADO.Net, and ASP.Net 2.0, .Net 4.5 framework or .net core 2.1 and above
Must have experience In SQL and Agile/Scrum

Nice to have experience in AWS or Azure

• Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
• Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
• Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
• Work with development leads so that product requirements & estimates are well-understood.
• Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
• Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements

Payments & Finance

• With the help of engineering teams, build secure & robust payment infrastructures & systems.
• Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
• Research about the technical feasibility & implementation of Escrow Use-cases.
• Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
• Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
• Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
• Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.

Qualifications: Experience

• Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
• Bachelor’s degree in computer science or equivalent.
• 4+ years of experience in software architecture, design, development, and technical product management.

Technical Skills

• Working knowledge on public clouds such as AWS, GCP, Azure.
• Past experience with hands-on engineering, product, or QA is a strong bonus.
• Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
• Very good knowledge of SQL/NoSQL is a must
• Should be familiar with Application App Release cycle
• Proficient in Internet standards & technologies including REST
• Experience with DevOps, CI/CD, Automation, etc.
• Robust and evolving knowledge of current web & mobile app technologies.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.