11+ ISO/IEC 20000 Jobs in Bangalore (Bengaluru) | ISO/IEC 20000 Job openings in Bangalore (Bengaluru)

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Position Overview:

We are seeking a highly skilled and experienced Junior Designer to join our dynamic team. The Junior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

• 2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.
• 3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.
• 4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.
• 5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.
• 6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.
• 7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.
• 8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.
• 9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.
• 10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 2 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

Requirements

Experience

• 5+ years of professional experience in implementing MLOps framework to scale up ML in production.
• Hands-on experience with Kubernetes, Kubeflow, MLflow, Sagemaker, and other ML model experiment management tools including training, inference, and evaluation.
• Experience in ML model serving (TorchServe, TensorFlow Serving, NVIDIA Triton inference server, etc.)
• Proficiency with ML model training frameworks (PyTorch, Pytorch Lightning, Tensorflow, etc.).
• Experience with GPU computing to do data and model training parallelism.
• Solid software engineering skills in developing systems for production.
• Strong expertise in Python.
• Building end-to-end data systems as an ML Engineer, Platform Engineer, or equivalent.
• Experience working with cloud data processing technologies (S3, ECR, Lambda, AWS, Spark, Dask, ElasticSearch, Presto, SQL, etc.).
• Having Geospatial / Remote sensing experience is a plus.

Twist Open UX provides consulting services in the areas of design and innovation. 

We are expanding our design team to keep pace with several exciting opportunities that are coming to us. We are on the lookout for UX designers, available to work at our studio in Bangalore. Candidates would require strong problem solving skills and independent self-direction. They would be required to work effectively in a team and handle client communication.

QUALITIES WE VALUE

Empathy for users who are different from you.

Executing UX design and visual design as a part of a multi-disciplinary team.

Collaborating on user experience planning.

Communicating with clients.

Researching interaction design trends.

Researching technology trends.

ROLE REQUIREMENTS

Two or more years of user experience design experience for software, web applications and/or mobile devices.

Strong conceptualisation ability, drawing skills and paper prototyping technique.

Cognisant of production timelines and having attention to detail.

Ability to create task flows, high fidelity wireframes, micro interactions as well as visual design.

Strong working knowledge of Figma, Sketch, Axure and associated UX design tools.

Experience with user interface design patterns and standard UX practices and heuristics.

Strong written and verbal communication skills.

ADDITIONAL

Bachelor’s or Master’s degree in interaction design, new media design or related design field.

Portfolio to accompany resume.

Background check and reference checks required upon hire.

- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.

- High attention to details and have proven ability to manage multiple, competing priorities simultaneously

- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.

- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders. 

- Open to discuss the requirement with the client over a call/ in person meeting.

- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.

- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.

- Daily standup with various teams to track the progress.

- To oversee the development and improvement of customer service products or platforms within an organization

- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.

- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Location:  Pune/Nagpur,Goa,Hyderabad/Bangalore

Job Requirements:

• 9 years and above of total experience preferably in bigdata space.
• Creating spark applications using Scala to process data.
• Experience in scheduling and troubleshooting/debugging Spark jobs in steps.
• Experience in spark job performance tuning and optimizations.
• Should have experience in processing data using Kafka/Pyhton.
• Individual should have experience and understanding in configuring Kafka topics to optimize the performance.
• Should be proficient in writing SQL queries to process data in Data Warehouse.
• Hands on experience in working with Linux commands to troubleshoot/debug issues and creating shell scripts to automate tasks.
• Experience on AWS services like EMR.

Title: Art Producer/Senior Art Producer

Main responsibilities:

• Manage the art production of incredibly compelling, high-quality smartphone games.
• Plan and oversee the 2D, 3D, UI, and Technical Art planning using project planning tools like Google or MS Excel sheet.
• Follow the delivery plan and coordinate with art, art leads, design, product, and engineering for deliveries.
• Initiate and track all production processes through art stand up meetings, scrum, or similar approach.
• Ensure timely delivery of art milestones while safeguarding the quality of artwork in accordance with the pre-defined art production schedule.
• Work with art leads and art directors to evaluate and sign-up new outsourcing art and sound vendors.
• Work with vendors to finalize the vendor delivery plan and co-ordinate with vendors for timely deliveries.
• Work with project stakeholders to get their feedback on assets delivered by the vendors, communicate back to the vendors, and get the updated asset deliveries.
• Contribute to improving the quality of our games, the productivity of our art teams, and the efficiency of our art processes.

 Profile / Requirements

• 5-15 years of overall experience in managing Art Production. Min 3 years of relevant experience.
• Candidate must have worked on and have shipped at least 1 game on Play Store or App Store (preferred).
• Must haveexperience in games developed in the Unity game engine.
• Must have experience of working with frontend Unity developers and technical artists, product managers, and game designers.
• Experience in tools like Jira, Slack, Asana, Trello, Monday, Google docs, and Google sheets.
• Experience with asset management tools like AlienBrain or any similar software.
• Extremely strong project management skills and good at planning in all situations.
• Excellent knowledge of game art production pipelines.
• Excellent interpersonal skills, combining leadership and diplomacy.
• Excellent verbal and written communication skills.

Excellent knowledge with proven implementation experience of:  Axiom Controller View V9 / V10 (2+ years’ experience).  Building and configuring Axiom workflows to solve complex business problems and mapping to Axiom data dictionaries.   XBRL and template disclosure submission including taxonomy, data point model and validations experience.   Knowledge of EU regulatory reporting requirements (COREP/Statistical) with strong Capital knowledge.  Packaging, deploying, branching Axiom solution including upgrades as part of the software development lifecycle.   Oracle PL/SQL.