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1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that
wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Junior Key Accounts Manager
Experience Level: 1+ years in Agency set-up
Location: Bangalore/ Gurugram/Mumbai, Onsite
Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by
the prospect of growing with the company in a friendly environment and having a key role in the process.
Responsibilities:
● Handling Key Accounts and nurturing Business Relationships.
● Brand Life Cycle Planning & Management.
● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO,
Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.
● Identifying opportunities for new business development through following up on leads and conducting research on target clients.
● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.
● Plan and execute projects end to end (Starting from briefs to reports to billing).
● Negotiating and timely follow-up to ensure that the delivery is on time.
● Research the market and keep a close eye on market trends.
Qualities you'll bring :
● Proactive and a Self-starter.
● Knowledge about digital marketing and trends.
● Keen problem solver.
● Effective written and oral communication skills.
● Must be able to thrive in a fast-paced environment.
Experience:
● 1+ years in advertising.
● Prior experience of client handling and management
● Experience with direct client servicing at any Marketing Agency
● Excellent communication and presentation skills
● Broad understanding of the business development process
About US :
Edstellar.com is a global Learning & Development (L&D) company that provides corporate training solutions across a wide range of domains and industries. It focuses on delivering customized, instructor-led training programs to enterprises worldwide, helping them upskill their workforce and achieve business objectives through professional development.
🔍 Overview of Edstellar:
· Website: https://www.edstellar.com
· Industry: Learning & Development (L&D), Corporate Training
· Founded: Part of the Invensis group of companies
· Clients: Global enterprises, including Fortune 500 companies
· Delivery Model: Onsite, virtual, and hybrid instructor-led training
📘 Key Offerings:
· Training Delivery in 100+ Countries
· 4,000+ Courses across:
o IT & Software Development
o Project Management (e.g., PMP®, PRINCE2®)
o Data Science & AI
o Soft Skills & Leadership
o Cybersecurity
o Digital Marketing
· Custom Learning Paths tailored to each client’s business and skill needs
· Instructor Network: Thousands of experienced trainers worldwide
✅ What Sets Edstellar Apart:
· Global Instructor Network for localized training
· Fully Managed Training Programs from planning to post-training feedback
· Enterprise Dashboard for tracking learning progress and ROI
· Customized Content aligned with organizational goals
· Focus on ROI and measurable training outcomes
🤝 Target Audience:
· HR & L&D Teams
· CTOs / CIOs / Department Heads
· Training Managers
· Enterprises undergoing digital transformation or workforce reskilling
JD : Job Title: L&D Operations Executive
Location: Bangalore (On-site)
Employment Type: Full-time
Working Days: Monday to Friday (5 Days/Week)
Openings: 3
Experience Required: 1–2 years in Learning & Development or Training Operations
🎯 Objective:
To manage and support daily operations related to training delivery at Edstellar. The role ensures sessions run smoothly, trainers and learners are well-supported, and all operational data is accurately tracked and reported.
🧩 Key Roles & Responsibilities
🔧 1. Training Session Coordination
- Coordinate and execute virtual or in-person training sessions as per schedule.
- Share session invites, pre-training materials, and joining links (Zoom/MS Teams).
- Provide live session monitoring and basic tech support.
📞 2. Trainer & Client Communication
- Act as a liaison between trainers, learners, and internal teams.
- Communicate session schedules, changes, or escalations as required.
- Collect trainer feedback and ensure proper documentation.
📊 3. Data Entry & Reporting
- Maintain session trackers (Google Sheets/Excel) and update LMS/CRM tools.
- Track attendance, trainer invoices, session feedback, and ticket statuses.
- Support generation of weekly/monthly performance and delivery reports.
🧾 4. Operational Support Activities
- Assist in document preparation, session audits, and troubleshooting.
- Coordinate with sales, finance, and sourcing teams to close operational loops.
- Follow up on trainer documentation for payouts and issue certificates.
📋 5. Quality & Compliance Assistance
- Support adherence to delivery quality benchmarks and SOPs.
- Track feedback ratings and assist QA with session recordings/reviews.
- Ensure compliance documentation for certified programs like PMI, ITIL, Scrum.
🧠 Required Skills & Competencies
- Excellent verbal and written communication skills
- Proficiency in Google Workspace (Docs, Sheets, Slides)
- Familiarity with LMS and CRM platforms
- High attention to detail and strong organizational skills
- Ability to multitask and manage time efficiently
- Willingness to work flexible hours across different global time zones
- A proactive, team-oriented mindset
Ability to handle pressure and should convince customer to buy I.T. hardware portfolio like laptops, desktops, related accessories, software, datacentre products and others.
Having worked in a similar domain doing sales lead calls for similar products (HP, HPE, Dell, Lenovo, Microsoft, AWS) would be preferred. Candidates who have sold to Indian customers or consumers would help.
The role includes complete sales cycle from generating an opportunity to nurturing to negotiations to clusure to logging the order to followup on delivery to payment collection to managing the customer.
Should be good in reporting and documentation work and adept in tools like MS excel, word, powerpoint.
Should be able to handle team and take decisions. Should be able to motivate team to achieve their goals and help them wherever necessary.
Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.
We are a team of internet entrepreneurs who love yoga as much as we love science.
Our vision is to lighten thw load of humanity one breath at a time.
The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.
We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.
- Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
- Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
- Own the Live chat feature and inbound customer calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Create and present reports as required.
- Provide internal teams with constant feedback to improve products and processes as per valid customer needs.
Key skills required
- Proven customer support experience or experience as a client service representative
- Exposure to US customers, with excellent oral and written communication skills in English.
- Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
- A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
- Ability to work in fast paced and high pressure environment
- Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
Responsibility:
· This is a generalist product role.
· When you join us, we will pair you up with a product vertical or a horizontal which is the best
match with your skills and interests. For the product you will be building, you will help define
and manage end-to-end user experience. PMs on the team enjoy high degree of responsibility
and ownership.
· As a member of the Product Team, you will drive the strategy, roadmap, execution and growth
of a product area. You will work closely with other product managers, engineers, designers,
sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing,
writing copy, tracking metrics etc.) to ship high quality products.
Experience Range:
3+ years of product management experience in building mobile consumer products, and have
demonstrated impact in your previous product stints.
Skill Sets:
· Have strong generalised problem solving skills which involve structured thinking, ability to
analyse situations, and creativity to come up with ideas and solutions.
· You don’t easily get “stuck” Have a strong and clear sense of what a high quality product feels
like (you use are or aware of bunch of products and apps and what’s good and not good about
those) and a high bar on quality. Have a solid understanding of the technical architecture of
mobile/web applications and ecosystem - app stores, deep linking, server side and client side
designs.
· Are collaborative yet comfortable challenging others and being challenged on your ideas. Are
very customer focused and ensure quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others. Bring in independent thought, like to challenge conventional thinking and identify opportunities to drastically simplify and improve ways of doing things, especially using technology .
· Are self-driven, like to work fairly independently and can drive progress without needing
constant oversight or direction - we are a start-up and in a start-up things don’t get done unless someone makes them happen, every day.
React.js
Javascript
Redux/Flux
HTML/CSS
JavascriptNotice Period- Immediate Joiners are preferred or max 1 month only
Location - Gurgram /Bangalore/Chennai
Responsibilities:
The role ensures the successful delivery of contracted services to the customer together with local consultants. You will:
· Act as an interface between local consulting teams & RIB R&D to ensure implementation customer needs are met
· Ensure successful system deployments and deliver standard configurations in collaboration with RIB
· Scoping of System integration and proposal design in collaboration with RIB
· Facilitate customer data migration
· Configure MTWO deployment to customer needs with following means :
o Workflow configuration with JavaScript and SQL
o Dashboard/Control Tower 4.0 configuration
o Forms (Regional standard forms, client data entry forms with Java)
o Reports (Regional standard reports, 4.0 business/management reports, client reports with Java)
o Prepare and execute end-user training & manuals
**Apply technical knowledge and customer insights to create a roadmap for the deployment of MTWO to meet business and IT needs, ensuring technical viability of the project and successful deployments
**Maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the Practice
**Assess the customers' knowledge of MTWO and overall cloud readiness to support them through a structured learning plan and ensure its delivery through the consulting team.
**Create, maintain and take-up of template documents, IT & system architecture, and standards
**Handover of repeatable processes to local consulting teams
**Advocate technology and business enablement to advise the best-practice methods in how to utilize MTWO to drive competitive advantage.
Qualifications:
*Highly motivated and results-oriented
*Solid problem-solving skills required.
*Excellent verbal and written communication skills as well as strong business acumen.
*Experience migrating or transforming legacy customer solution to the cloud
*Demonstrated ability to adapt to new technologies and learn quickly
*Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management and conferences)
*Experience conducting proofs of concept of new technology, and providing thought leadership at the highest levels
*Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
*Ability to evaluate requirements and technical specifications for solution design fit
*Address technical specification (e.g. via user stories)
*Knowledge of ticket systems and agile working practices
*Strong analytical and critical thinking skills
*Contribute to knowledge sharing within a community (e.g. team, practice, or project).
*Experience and desire to work in a cloud technology consulting environment.
*Preferably previous experience in solution rollout as well as user training & onboarding.
Required Technical Skills:
**5+ yrs at consultant Level and 8 yrs plus at lead level
**Java
**Javascript
**SQL
**Dashboard configuration
PythonJavascriptReact.js- Experience as a full stack developer or similar role.
- Knowledge of multiple back-end languages is good to have (e.g. Java, Scala, Python, C#, J2EE, Web Services) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Experience developing desktop and mobile applications and familiarity with common stacks.
- Experience with large-scale distributed storage and database systems (SQL or NoSQL, e.g. MongoDB/Cassandra/MySQL).
- Superb communication and collaboration skills.
- Ability to translate business use cases into good taxonomy design.
- Demonstrable skills in understanding importance of data design.
Angular (2+)HTML/CSS
AngularJS (1.x)Experience: 6+ Years
Essential Skills & Experience
- Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
- Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
- Ensuring high performance on mobile and desktop
- Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
- Must have knowledge of OOP concepts, industry best practices and architecture designs.
- Must have good understanding of web technology/enterprise level applications.
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
- Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
- Good to have backend experience in any one of the backend technologies mentioned below:
- Java with Spring boot.
- PHP
- Need to have good experience in Web application designing.
- Good to have experience in Agile methodology.
Nice to Have
- Experience with web servers like Nginx or NodeJS
- Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
- Understanding of Unit Testing Frameworks
BEHAVIORAL SKILLS
- Self-motivated and a Quick Learner
- Ability to consistently perform and meet deadlines
- Attention to detail and follow-through
- A good understanding of customer satisfaction
- Ability to work effectively in a team as well as in an individual environment
- Excellent written and verbal communication skills
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