11+ ISO/IEC 20000 Jobs in Bangalore (Bengaluru) | ISO/IEC 20000 Job openings in Bangalore (Bengaluru)

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

What we Require

We are recruiting technical experts with the following core skills and hands-on experience on

Mandatory skills : Core java, Microservices, AWS/Azure/GCP, Spring, Spring Boot

Hands on experience on : Kafka , Redis ,SQL, Docker, Kubernetes

Expert proficiency in designing both producer and consumer types of Rest services.

Expert proficiency in Unit testing and Code Quality tools.

Expert proficiency in ensuring code coverage.

Expert proficiency in understanding High-Level Design and translating that to Low-Level design

Hands-on experience working with no-SQL databases.

Experience working in an Agile development process - Scrum.

Experience working closely with engineers and software cultures.

Ability to think at a high level about product strategy and customer journeys.

Ability to produce low level design considering the paradigm that journeys will be extensible in the future and translate that into components that can be easily extended and reused.

Excellent communication skills to clearly articulate design decisions.

Job Title: Technical Web3.js/Blockchain Project Manager

Location: Bangalore, India (On-site)

Experience: 5+ Years (Manager Level)

About:

Our company pioneers blockchain innovation, empowering projects from inception through execution. With strategic industry partnerships, we drive blockchain's future across the ASEAN region and beyond.

Role Overview:

As a Technical Web3.js/Blockchain Project Manager, you will lead blockchain projects using Web3.js technologies, working closely with cross-functional teams to ensure technical excellence. Your responsibilities include project planning, stakeholder management, smart contract oversight, and blockchain architecture design. Experience with Ethereum, Polkadot, or Solana is required.

Key Responsibilities:

• Plan and execute Web3.js projects, setting milestones and managing timelines
• Lead cross-functional teams, aligning goals and ensuring quality deliverables
• Oversee smart contract development and dApp project lifecycle
• Apply Agile methodologies, facilitating team productivity and growth

Required Skills:

• Deep understanding of blockchain platforms (Ethereum, Solana, Polkadot)
• Expertise in smart contract design and blockchain project management
• Strong stakeholder collaboration and regulatory compliance knowledge
• Proficiency in Agile/Scrum methodologies and quality assurance practices

Educational Requirements:

• Bachelor’s in Computer Science or related field (PMP, Scrum Master, or blockchain certification preferred)

Why Join Us?

• Join us to lead groundbreaking blockchain projects with a collaborative team dedicated to pushing Web3.js innovation.

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-Fri, In office role with excellent perks and benefits!

Key Responsibilities:

1. Design, develop, and maintain backend services and APIs using Node.js or Python, or Java.

2. Build and implement scalable and robust microservices and integrate API gateways.

3. Develop and optimize NoSQL database structures and queries (e.g., MongoDB, DynamoDB).

4. Implement real-time data pipelines using Kafka.

5. Collaborate with front-end developers to ensure seamless integration of backend services.

6. Write clean, reusable, and efficient code following best practices, including design patterns.

7. Troubleshoot, debug, and enhance existing systems for improved performance.

Mandatory Skills:

1. Proficiency in at least one backend technology: Node.js or Python, or Java.

2. Strong experience in:

i. Microservices architecture,

ii. API gateways,

iii. NoSQL databases (e.g., MongoDB, DynamoDB),

iv. Kafka

v. Data structures (e.g., arrays, linked lists, trees).

3. Frameworks:

i. If Java : Spring framework for backend development.

ii. If Python: FastAPI/Django frameworks for AI applications.

iii. If Node: Express.js for Node.js development.

Good to Have Skills:

1. Experience with Kubernetes for container orchestration.

2. Familiarity with in-memory databases like Redis or Memcached.

3. Frontend skills: Basic knowledge of HTML, CSS, JavaScript, or frameworks like React.js.

The role requires you to:

• Answer client queries related to use of Superset software product, on email channel, and largely phone channel
• To understand queries, resolve them by providing ways to achieve use cases using Superset tool
• Ensure customer success by providing timely resolution
• Write documentation and FAQs

Technical Skills Required:

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, React/Angular )
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind

1. 3-5 years of experience in UI development on Angular.
2. Hands-on experience of HTML 5, CSS, JavaScript, and Typescript.
3. Hands-on experience in Angular 10 or above version.
4. Strong knowledge of REST API.
5. Solid understanding of Object-Oriented programming and a Java background.
6. Ability to work independently and should have an excellent interpersonal and communication skills.
7. Should have strong Angular JS knowledge.
8. Experience in backend testing framework.
9. Good communication skill & ability to work with multiple stakeholders.
10. Node and MongoDB Experience will be an add on

Soft Skills:
1. Excellent organizational and troubleshooting skills with attention to detail to consistency minimize errors.
2. Professional, reliable, and possessing a strong work ethics.
3. Excellent communication skills.