11+ ISO/IEC 20000 Jobs in Bangalore (Bengaluru) | ISO/IEC 20000 Job openings in Bangalore (Bengaluru)

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 3-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

Why This Role Matters

We’re looking for a Principal Engineer to lead the architecture and execution of our GenAI-powered, self-serve marketing platforms. You will work directly with the CEO to shape, build, and scale products that change how marketers interact with data and AI. This is intrapreneurship in action — not a sandbox innovation lab, but a real-world product with traction, velocity, and high stakes.

What You'll Do

• Co-own product architecture and direction alongside the CEO.
• Build GenAI-native, full-stack platforms from MVP to scale — powered by LLMs, agents, and predictive AI.
• Own the full stack: React (frontend), Node.js/Python (backend), GCP (infra), BigQuery (data), and vector databases (AI).
• Lead a lean, high-caliber team with a hands-on, unblock-and-coach mindset.
• Drive rapid iteration with rigor, balancing short-term delivery with long-term resilience.
• Ensure scalability, observability, and fault tolerance in multi-tenant, cloud-native environments.
• Bridge business and tech — aligning execution with evolving user and market insights.

What You Bring

• 8–12 years of experience building and scaling full-stack, data-heavy or AI-driven products.
• Fluency in React, Node.js, and Google Cloud (Functions, BigQuery, Cloud SQL, Airflow, etc.).
• Hands-on experience with GenAI tools (LangChain, OpenAI APIs, LlamaIndex) is a bonus.
• Track record of shipping products from ambiguity to impact.
• Strong product mindset — your goal is user value, not just elegant code.
• Architectural leadership with ownership of engineering rigor and scaling best practices.
• Startup or founder DNA — you’ve built things from scratch and know how to move fast without breaking things.

Who You Are

• A former founder, senior IC, or tech lead who’s done zero-to-one and 1-to-n scaling.
• Hungry for ownership and velocity — frustrated by bureaucracy or stagnation.
• You code because you care about solving real problems for real users.
• You’re pragmatic, hands-on, and grounded in first principles.
• You understand that great software isn't just shipped — it's hardened, maintained, and evolves with minimal manual effort.
• You’re open to evolving into a founding engineer role with influence over the tech vision and culture.

What You Get

• Equity in a high-growth product-led startup.
• A chance to build global products out of India with full-stack and GenAI innovation.
• Access to high-context decision-making and direct collaboration with the CEO.
• A tight, ego-free team and a culture that values clarity, ownership, learning, and candor.

Why YOptima?

YOptima is redefining how leading marketers unlock growth through full-funnel, AI-powered media solutions. As part of our growth journey, this is your opportunity to own the growth charter for leading brands and agencies globally and shape the narrative of a next-generation marketing platform.

Ready to lead, build, and scale?

We’d love to hear from you.

We are seeking a Python Full Stack Developer Intern with a passion for coding and learning to join our team. This role offers an excellent opportunity to work on both backend and frontend technologies in real-world projects.

Responsibilities:

• Develop and maintain web applications using Python and relevant frameworks (e.g., Django, Flask).
• Build responsive front-end interfaces using HTML, CSS, and JavaScript (React/Angular is a plus).
• Collaborate with team members to design and implement features.
• Debug and troubleshoot application issues.
• Assist in writing APIs and integrating third-party services.
• Document code and processes for seamless project management.

Requirements:

• Basic knowledge of Python and web frameworks like Django or Flask.
• Familiarity with front-end technologies (HTML, CSS, JavaScript).
• Understanding of databases (MySQL, PostgreSQL, or MongoDB).
• Strong problem-solving skills and a willingness to learn.
• Exposure to Git and version control is a plus.

As a web application developer, your job is to program frontend modules and applications. We are looking for someone with expertise and experience in designing, developing and testing web applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.

Responsibility

• Building interactive consumer data from multiple systems and RESTfully abstract to the UI using React JS ( javascript and typescript)  through a Node.js backend
• Create Unit and Integration tests to ensure the quality of code
• Address and improve any technical issues
• Ability to translate Wireframes and PSD Designs into functional web apps
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• Strong commitment to quality and delivery
• Collaborate well with engineers, and specialists to design and create advanced, elegant and efficient system

Requirements: 

• Experience creating front end applications using HTML, React JS
• Database – MongoDB, SQL
• Fluent knowledge of latest HTML/CSS standards and best practices
• Experience building Responsive websites for web, tablet and mobile device
• Obsession with lean, clean and organized code
• Solid Understanding of HTTP protocol and how server-side code is processed on the client
• Knowledge of the following will be considered as an advantage

Consumer Web Development Experience for High-Traffic, Public Facing web applications

Experience with cloud technologies also a plus

Creating Unit test cases

Typescript

Designation: Kafka Consultant

Job Description:

• 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
• 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
• Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
• 3-5+ years of working experience with different databases such as Oracle/Mysql/MongoDB/Snowflake/RDS databases.
• 3-5+ years of experience with AWS/GCP/Azure preferred AWS. AWS Solutions Architect certifications are preferred.
• 2+ years of experience with Monitoring tools (Prometheus, Grafana / Spl
• Proficient in building/scaling large systems end to end using Tibco BW5, BW6 or other high-performance languages,
• developer tools, CI/CD, DevOps, GitHub, Terraform, and Ansible.

Designation: Software Engineer II

Experience: 4+ years

Work Location: Marathahalli Outer Ring Road, Bengaluru

About the role:

At Bizongo, we believe in delivering excellence which drives business efficiency for our customers. As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will impact how businesses take care of their process and derive process efficiency. We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multi-dimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. As a Software Engineer in Test, you’ll be testing complex scenarios, end-to-end, using automation frameworks like Selenium.

Must-haves:

• Proficiency in either Java or Python.

• At least 4 years of experience in working on automated testing frameworks like Selenium, Cucumber.

• Excellent understanding of Feature, Regression, and Smoke Testing.

• Clear understanding of RESTFul API’s and building test frameworks for the same

• Excellent in finding testing scenarios, catching corner cases of the feature that you would be testing.

• Ability to Manage and Test different Projects simultaneously.

• Tech/ BS in Computer Science (or have done relevant courses for the same)

• Good in analysis and solving problems.

• Excellent verbal and written communication skills.

• Passionate about working in a startup.

It would be a plus if:

• If you have built an automated test framework for at least one product from the scratch

• Understanding of how the web works

• Understanding of MVC frameworks like Ruby on Rails, Python Django

Key Responsibilities :

• Understand the design and end-to-end workflow of the feature/product specifications.

• Coming up with all the testing scenarios even before the start of development, after going through the design and specifications

• Keeping the test suite up to date with the latest changes

• Documentation - Keeping all the testing scenarios in the documented format so that anyone can test the scenarios manually if required

• Key role in keeping the production bugs count to zero

Why work with us ?

• Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo

• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

• This year, Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category

• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

About the Company:

Company Website: www.bizongo.com

About Bizongo:

• Bizongo is India's largest multi-category technology-driven packaging platform. We are one of the largest B2B e-commerce players in the country. Bizongo's distinctive business model is a unified platform that solves design, development, and procurement problems for every packaging category. On top of this vision resides a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience which a focus on providing optimized technology-driven supply chain solutions. The place where creativity and technology converge is where transformation happens. With these elements put together, Bizongo is disrupting the market, enabling efficiency and bringing convenience in businesses.

• Packaging has the untapped potential to fit into this space. It is ubiquitous, it is unique, and it is used by diverse industries like FMCG, E-commerce, Automobiles, Pharmaceuticals, and many more. This has made it an ideal means for Bizongo to put their belief into action and create a platform for everything packaging.
  Bizongo serves 100+ enterprise customers across a wide range of industries and is providing packaging solutions to leading brands like Amazon, Johnson & Johnson, Tata Cliq, & Mondelez to name a few.

• Bizongo is a Series C funded startup and backed by marquee investors like Accel, B Capital, Chiratae Ventures, Schroder Adveq & International Finance Corporation (IFC). To be featured in Linkedin Top 25 startups and recognition by Forbes 30 under 30 Asia just validated our business model and affirmed our core beliefs.

Additional Perks:

• Medical Insurance

• Flexible Work hours

• Work from Home

• Casual Dress Code

• Recreational Facility

• Develop reusable, maintainable cross-platform HTML, CSS, and JavaScript for front-end web application components while adhering to web and team standards.
• Write unit tests to provide sufficient testing coverage for each developed component.
• Constantly review and improve frontend performance of the web application.
• Work with creative and business partners to understand, build and adjust web application functionality and visual presentation to support business goals.
• Work with server-side, infrastructure, and 3rd party technology partners to build, integrate and deploy web application functionality and visual presentation to support business goals.
• Work with project technical lead and/or FE architect to create technical designs and implementation plans.
• Ensure accuracy and attention to detail throughout the development process.
• Remain curious and current with new developments in the FE web development industry.

QUALIFICATIONS:

• Demonstrated 3-5 years of practical front-end web development experience.
• Expertise in writing and testing valid, web standards-based HTML, CSS, JS.
• Fluent in fundamentals of computer science such as:
• Object-Oriented Programming, Data Structures, Coding Patterns.
• Deep understanding and experience with the following standards and technologies is essential:
• DOM, JSON, AJAX, HTML5 Video, WCAG 2.0 AA, Git.
• Strong verbal and written communication skills are preferred.
• Bachelor’s Degree is preferred.
• Sample portfolio (code or public-facing web build) is a plus.
• Experience working for high-end brands or another environment with very high standards for the presentation layer is a plus; Ecommerce experience is a plus

Role : DevOps Engineer 

Experience : 1 to 2 years and 2 to 5 Years as DevOps Engineer (2 Positions)

Location : Bangalore. 5 Days Working.

Education Qualification : Tech/B.E for Tier-1/Tier-2/Tier-3 Colleges or equivalent institutes 

Skills :- DevOps Engineering, Ruby On Rails or Python and Bash/Shell skills, Docker, rkt or similar container engine, Kubernetes or similar clustering solutions

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to  work on, helping to enhance our product performance and reliability. 

Responsibilities: 

• Build & operate infrastructure to support website, backed cluster, ML projects in the  organization. 
• Helping teams become more autonomous and allowing the Operation team to focus on  improving the infrastructure and optimizing processes. 
• Delivering system management tooling to the engineering teams. 
• Working on your own applications which will be used internally. 
• Contributing to open source projects that we are using (or that we may start). 
• Be an advocate for engineering best practices in and out of the company. 
• Organizing tech talks and participating in meetups and representing Box8 at industry  events. 
• Sharing pager duty for the rare instances of something serious happening. ∙ Collaborate with other developers to understand & setup tooling needed for Continuous  Integration/Delivery/Deployment (CI/CD) practices. 

Requirements: 

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing  amounts of traffic and new product requirements. 
• Ruby On Rails or Python and Bash/Shell skills. 
• Experience managing complex systems at scale. 
• Experience with Docker, rkt or similar container engine. 
• Experience with Kubernetes or similar clustering solutions. 
• Experience with tools such as Ansible or Chef Understanding of the importance of smart  metrics and alerting. 
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are  on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch). 
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers. 
• Managing large scale production grade infrastructure on AWS Cloud. 
• Good Knowledge on scripting languages like ruby, python or bash. 
• Experience in creating in deployment pipeline from scratch. 
• Expertise in any of the CI tools, preferably Jenkins. 
• Good knowledge of docker containers and its usage. 
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu. 

Good to have: 

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka,  Elasticsearch.

Company : BPO

Position: voice process
Location: Kalyan Nagar HRBR layout _ Bangalore

Hindi and English Mandtaory 
Experience 6 months + 
Freshers 

Good at communication