11+ ISO/IEC 20000 Jobs in Bangalore (Bengaluru) | ISO/IEC 20000 Job openings in Bangalore (Bengaluru)

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Role & Responsibilities

Design, develop, and implement high-quality software solutions for payment processing.

Maintain a regular release cadence and manage the product backlog.

Ensure timely and lossless communication across teams.

Uphold engineering values and best practices.

Collaborate with international teams to ensure successful product development and delivery.

Ideal Candidate

A strong technical background in software engineering and architecture, with experience in modern programming language

Ability to work independently with very little direction, taking full ownership of projects.

Identifying blind spots, anticipate challenges, and prioritize work effectively

Exceptional communication and organizational skills.

A Bachelor's degree in Computer Science, Engineering, or equivalent experience.

8+ years of relevant experience preferred

Proficiency using Python, Kafka, Kubernetes, and AWS

Experience with Distributed Task Queues such as Celery and RabbitMQ is preferred.

Experience with RDBMS/SQL is also preferred.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Areas of Responsibility: -

·      Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·      Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·      Handle technical questions during demonstrations.

·      Handle technical troubleshooting issues.

·      To Keep the management informed about the product promotional activities.

·      Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

Meet with stakeholders, customers, and project teams to collect requirements, scope projects, and contribute to creative 

and technical concepts 

∙Implement modifications to existing campaigns to accommodate changes in user requirements 

∙Employ best practices in developing, conducting, and interpreting A/B tests and personalization campaigns focused on user 

experience and effectiveness against project goals 

∙Identify areas for improvements and assist in managing projects to implement enhancements to completion  

∙Maintain campaign code in GitHub following established organization standards and development guidelines 

∙Ensure team process to enter and track implementation information including work items, tasks and issue management 

using JIRA 

Tools: 

∙Must have 5+ years minimum experience in building and maintaining web applications. 

∙Must have experience in web technologies HTML5, CSS3, JSON, JavaScript, Web services (SOAP/REST). 

∙Must have Experience in CSS and JavaScript frameworks like Bootstrap, jQuery etc. 

∙Experience with SASS/LESS frameworks. 

∙Experience with source control systems like TFS, GIT etc. 

∙Experience with JavaScript application frameworks such as Angular, React or Vue.js is a plus. 

∙Knowledge of scripting languages and object-oriented concepts. 

∙Experience with Agile / Scrum software development practices. 

∙Excellent troubleshooting and communication skills. 

∙Experience in any content management systems (CMS) preferred but not required. 

∙Ability to work independently and as part of a team. 

∙A/B Testing or Personalization experience is preferred but not required. 

∙Bachelor's degree in computer science, engineering or a related discipline with an information technology focus or 

equivalent experience

Magento e-commerce applications, from discovery through launch and maintenance. This role requires an individual who can collaborate effectively with team members, handle a fast-paced environment, and thrive amidst the stress that sometimes comes with start-up life. We work on complex, cutting edge e-commerce applications for some of the nation's most exciting brands in fashion, technology, and consumer packaged goods.

Responsibilities

• Help implement Magento e-commerce applications
• Active participation in discovery, launch and maintenance
• Installation and configuration of Magento 1 and 2
• Create custom e-commerce modules using object- oriented PHP and Magento APIs
• Implement custom skins and front—end templates
• Working in collaboration with teams in a start up environment

Requirements & Qualifications

• Certified Magento developer credentials
• Meaningful PHP Web Development experience
• Familiarity and experience with Model-View-Controller (MVC) architectural patterns
• Strong MySQL skills
• Experience using PHP to create and consume web services (e.g. SOAP, REST)
• Strong analytic and problem-solving skills
• Good knowledge of JavaScript
• Good knowledge of CSS and CSS pre-processors
• Linux System Administration experience strongly preferred, but not required
• Experience with release building and deployment software, such as Jenkins, preferred but not  required
• Strong knowledge of architectural principles, design patterns and industry best practices
• Excellent communication and interpersonal skills, Fluent English.
• Experience in Magento or other e-commerce solutions.

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing campaign’s overall performance.
• Coordinating with advertising and media experts to improve marketing results.
• Identifying the latest trends and technologies affecting our industry.
• Evaluating important metrics that affect our website traffic, service quotas, and target audience.
• Working with your team to brainstorm new and innovative growth strategies.
• Overseeing and managing all contests, giveaways, and other digital projects.