Content Writer

REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.  

Greetings from Analyttica Datalab. We are currently seeking an Analytics Manager to join our team!

If you are looking for a place to grow your skills and share our values this can be the right opportunity for you.

• Role: Analytics Manager
• Relevant Experience: 7-9 Years
• Type of Role: Full-Time
• Notice Period:1 Month or Less (Immediate Joiners-Preferred)
• Mandatory Skills: Data Analytics, Marketing Analytics, A/B Testing, SQL, Logistic Regression, Segmentation, Customer Analytics, Fintech, Python
• Work Location: Bangalore

About Us

We are fast growing technology enabled advanced analytics and data science start-up. We have clients in USA and India and those two geographies are our current market focus. We are developing

an Artificial Intelligence (AI) embedded data science and analytics product platform (patented in US) with a series of offerings to solve real world problems. We have a world-class team of in-house

technocrats, external consultants, SMEs, data scientists, and experienced business professionals driving the product journey.

What Can You Expect?

Along with the commercial aspects of the engagement (no bar for the right candidate), you can expect an agile environment, with progressive culture and state of the art workplace. You will be presented with a great learning opportunity, while interacting with people from diverse background with the depth and breadth of experiences. Our technical, SME, and business leadership team comprises of each professional with 15+ years of experience and strong credibility to their names.

What Role You Are Expected To Play?

As a Product Analytics Manager focused on growth, you’ll be responsible for guiding the Product Analytics feature and experimentation roadmap which may include but is not limited to go-to-market strategy for partnerships and application of analytics for optimizing the acquisition funnel strategy for our client. Specifically,

you will be responsible for driving higher originations by converting web and app visitors to long-term customers.

Roles and Responsibilities:

• Ability to work hands-on on the top prioritized and strategic initiatives to drive business outcomes.
• Lead and mentor a team of sr. analysts and analysts, fostering a culture of collaboration and data-driven decision-making.
• Work closely with US stakeholders and manage expectations on project delivery, team management and capacity management.
• Develop and implement measurement strategies across marketing and product initiatives, ensuring data accuracy and integrity.
• Conduct in-depth analyses of marketing and product performance, identifying key trends, opportunities, and areas for improvement.
• Design and execute A/B tests to optimize marketing campaigns and product features.
• Prior experience in lifecycle marketing and product cross-selling is preferred.
• Develop and maintain dashboards and reports to track key metrics and provide actionable insights to stakeholders.
• Collaborate closely with cross-functional teams (marketing, product, engineering) to understand business needs and translate data into actionable recommendations.
• Stay up to date on industry trends and best practices in analytics and data management.
• Own the delivery in-take, time management and prioritization of the tasks for your team, leveraging JIRA
• Prior experience working for a US based Fintech would be preferred.

Essential Experience and Qualification:

• Minimum 7 years of experience in marketing and/or product analytics.
• Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics). Master's degree is a plus.
• Proven expertise in SQL and data management.
• Hands-on experience with Python and advanced analytics techniques (e.g., regression analysis, classification techniques, predictive modeling).
• Hands-on experience with data visualization tools (e.g., Tableau, Looker).
• Hands-on exposure to Git & JIRA for project management.
• Strong understanding of A/B testing methodologies and statistical analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Coach and mentor team members on refining analytical approach, time management & prioritization.
• Prior experience working in a fast paced environment and working with US stakeholders

People & Culture

As a company, we believe in working hard and

letting our passion drive us to dream high and

achieve higher. We inspire innovation through

freedom of thought and creativity, and pursue

excellence while ensuring that our integrity

and ethical foundation remain strong.

Honesty, determination, and perseverance

form the core of our value system. Analyttica’s

versatile talent fulfils our value proposition by

taking on fresh challenges and delivering

solutions that blend skill and intuition (science

and art). Understanding the customer/partner

mindset helps us provide technology enabled

scientific solutions at scale for sustainable

business impact.

Industry

About Us

At PyjamaHR, we’re on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.

About the role

As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. 

We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.

What You'll Do

• Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
• Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
• Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
• Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
• Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
• Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
• Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
• Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
• Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.

Who We're Looking For

• Bachelor’s degree in Business, Marketing, Sales or a related field.
• Strong communication and negotiation skills.
• A passion for building long-term customer relationships and being part of a dynamic team.
• A quick learner who’s comfortable adapting to changing business needs.
• Previous sales or customer service experience is a plus
• Proficiency with CRM tools (Salesforce, HubSpot, etc.).
• Strong verbal and written communication skills (in both English & Hindi).
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with the industry and competitive landscape.
• Ability to handle objections and negotiation effectively.

Why This is the Place for You

At PyjamaHR, we offer:

• Competitive salaries and equity options.
• Free meals, snacks, and weekly team outings.
• A supportive, growth-focused environment where your contributions make an impact.

If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
•  

Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification

Senior Analytics Consultant- Responsibilities

• Understand business problem and requirements by building domain knowledge and translate to data science problem
• Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
• Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
• Prototype and experiment the solution to successfully demonstrate the value
  Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines
• Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
• Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives

• Build and implement strategies to ensure continuous growth of customer engagement leading to better retention and lifetime value of customer
• Own and monitor all key customer growth metrics. Build a robust analytics infrastructure to track these metrics
• Employ advanced data and statistical tools to build intelligent solutions around customer and business problems
• Advocate for what should be the priority and align stakeholders while solving for any concerns.
• Get things done by working with cross-functional teams displaying ability to collaborate, multitask and drive best possible decisions and outcomes

• Overall 5+ years of professional experience with 3+ years in product management in internet industry. Software engineering experience will be preferred.
• Engineering graduate from premium institute. Post graduate will be preferred.
• Experience building solutions using data science/big data/machine learning a big plus
• Experience with Agile and lean processes a plus
• Should display traits of a good leader, with empathy for customers and stakeholders
• Ability to thrive with ambiguity in a dynamic environment is a must

At Spoonshot, we are building one of a kind SaaS tools for the F & B industry, the product you will develop is used by some of the largest food companies in the world. We are looking for programmers with a keen eye for design for the position of Front End Developer. Frontend Developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency and maintaining brand consistency across all web pages, among other duties.

An ideal candidate would be one who has a minimum of 2 years experience in designing and delivering high performing and pixel perfect frontend applications, who has passion for startups and can work independently under tight deadlines.

Your responsibilities will include:

• Reviewing application requirements and interface designs.
• Developing and implementing highly-responsive user interface components using React concepts
• Implementing web-based user interactions.
• Writing application interface codes using JavaScript following React JS workflows.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Optimising web pages for maximum speed and scalability.
• Work alongside with product engineering, designer and product manager. Ensure all elements on web creation are consistent.

Job Skills:

• Excellent communication and interpersonal skills.
• Understanding of software engineering practices and key design principles.
• At least one progress web app developed by you must be live.
• Proficiency with HTML, CSS, JavaScript and jQuery.
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Eye for details in UX/UI.
• Experience with optimising SEO of websites and webapps.
• In-depth knowledge and passion for JavaScript, CSS, HTML and front-end languages
• Expertise in React tools including Web pack, Enzyme, Redux, and Flux.

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.

1. About the Job

Upside Digital is looking for a brilliant mind to help build its portfolio FinTech Startup, https://www.instaval.co/">InstaVal. The role of the FS Developer is ideal for smart coders who have the technical expertise and passion to turn our vision into a living product.

1. You will 

• Work with product lines to implement functional & non-functional business requirements into working software, including APIs, web services, etc.
• Enhance existing web solutions to ensure scalability across customer's new business requirements. 

1. You have

• Good Communication Skills. 
• Good personal work ethics and a well-rounded team player. 
• Ability to own and start projects with the team and manage to deliver in timely manner. 

1. You’re skilled at

• Microsoft .NET Framework (C#).
• Web development (http://asp.net/">ASP.NET, web services, WCF, JavaScript, NodeJS, AngularJS, HTML5, CSS).
• MongoDB or Microsoft SQL, MySQL, NoSQL.
• Staying on top of technology trend and contribute to technical design throughout project.

• Experience or familiar with a SaaS business.
• Past startup experience.

• InstaVal is a tech-enabled Business Valuation and Deal Discovery Platform made to promote equity investments in early stage business.
• Our vision is (i) to empower founders and (ii) enable ecosystem stakeholders to efficiently deliver their set of investment advisory & support services.
• An opportunity for you to be part of a global disruptive startup in the corporate finance space.
• We encourage creative thinking, independent responsibilities for business results & team collaboration.
• We have lives outside of work.

• Airtime: Full-time basis - five days a We’re not civil service officials neither.
• Compensation structure: Salary, Bonus, Equity.
• Location: Dubai,
• Unlimited paid time off as long as you get **** done.
• Start Period: November 2019