Creative Content Storyteller

Primary responsibilities: 

·        Design, develop web applications using AngularJS 6 or above

·        Work closely with onsite, offshore, and cross functional teams, Product Management, backend developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery

·        Proactively Identify risks and failure modes early in the development lifecycle and develop POCs to mitigate the risks early in the program

·        Assertive communication and team skills

·        This individual be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills, and an ability to work on multiple projects and function in a team environment.

·        Keep an eye on NFR’s and ensure our product is meeting all required compliances as per Carrier standards.

Experience and Skills Required: 

·        5-8 years of overall experience in web appSoftwareproduct development

·        At least 5 years of experience in AngularJS

·        Solid working knowledge of using Cloud native resources for data retrieval and persistence.

·        Thorough working knowledge in integrating with Azure, azure functions, Microservices etc.,

·        Having work experience in Javascript frameworks is an added advantage.

·        Experience in executing CI/CD processes

Qualifications:

·             B.E/B.Tech/MCA/M.Tech qualification

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Expereince on .Net Core

-Experience in database MS SQL

• Exp 10+ yrs in UI developement
• Exp in Architectular design
• Experience in Develop and enforce best practices for design, development, code quality and testing.
• Experience in leading technology practice team members in the creation of knowledge repository and its distribution/utilization, ensuring the quality and completeness of the information gathered.
• Experience in providing solutions for wide variety of problems faced in Practice from a technology perspective such as:
• Customer requirements
• Developer’s problems
• Process Automation
• Team skill enhancement
• Identification and implementation of reusable components/frameworks
• Co-ordinate between the solution seeker and the provider
• Experience in creating a tech team.

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and Vue.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. MongoDB)

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

Job description

DCT is looking for an experienced Drupal Frontend Developer who can deliver stunning visual solutions for Drupal web pages. Will work on international and local projects as well.

Responsibilities

• Develop and test Drupal site builds and themes
• Support existing Drupal websites and themes
• Perform code reviews
• Cooperate with UX/UI designers and backend developers
• Working together with a project team in an agile way
• Staying up to date with new trends in web development

Requirements

• Strong Drupal site building experience
• Experience with a wide range of Drupal modules and themes, as well as frontend frameworks
• Strong HTML5, SASS and JavaScript knowledge
• Familiarity with PHP and twig
• Ability to understand requirements and quickly identify changes to the project scope
• Understanding of common git-based development workflows and code management
• Motivation to step outside of your comfort zone and learn new technologies and systems
• At least strong intermediate English (B2)
• 3+ years of experience

Advantages

• Familiarity with PatternLab
• Experience with Drupal 8 Theming
• Understanding of frontend performance issues facing high traffic Drupal sites
• Frontend related open-source contributions
• Drupal 8 Frontend Developer or Sitebuilder certification

Role- Javascript Technical Lead

Job Responsibilities:
● Architect and design solutions and lead a team of 5-6 JS developers
● Interact with client understand requirements
● Able to convert business requirements to sizable tasks for developers to implement
● Provide technical expertise and mentor team in latest technologies
● Ensure and apprise stakeholders of technical feasibility, effort and impact of
implementations
● Create and present demos POCs

Skills Required:
1. Hand on experience with Node.js + React.js
2. Good understanding of Node.js frameworks (Express, Koa, Sails, Hapi) and good hands-on experience in at least one.
3. Strong understanding of Core JS Concepts including the ability to write unit tests.
4. Working knowledge in ES6 + JavaScript.
5. Experience in API Design (REST concepts) and API modeling.
6. Knowledge of WebSocket’s (Socket IO).
7. Hands on experience Typescript.
8. Experience with build tools (Webpack).
9. Experience with NoSql Databases (Mongo, Dynamo).
10. Good communicator with good client engagement skills.
11. Hand on experience with version control systems(git). Self-motivated and driven to
deliver, with and ability to be detail-oriented while able to see and define the overall
strategy.
12. Demonstrated ability to stay on top of new concepts and tools in the ever-evolving area

Good to have:
1. Knowledge of Docker and hands-on experience
2. Worked with AWS and similar cloud service providers
3. Experience with building applications using microservices

Job Description

We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Bengaluru / Kolkata or remote.

• Production experience in Ruby.
• A completed technical degree in Computer Science or any related fields.
• 3+ years of professional product development experience.
• Being comfortable with microservices architectures, API-based
• You are a pragmatic programmer who understands what is needed to get things done.
• Problem solving and collaborative mindset.
• Experience working with DevOps (Docker, Kubernetes, Terraform).
• Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
• Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
• Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
• Takes end to end ownership of the development and operation of complete features.

Requirements:

- Good Experience as a Business Analyst (non-Presales experience)

- Should be involved in the entire project/product delivery cycle

- Has good understanding of Magento Application Architecture & should be able to provide feedback on same when needed

- Project or Product Analyst experience across multiple projects or a program through the entire solution delivery process and financial reporting.

- Proactively identifies when projects and/or programs are tracking off schedule, over or under budget thresholds and out of compliance with requirements & it escalates to the Project Manager.

- Makes process improvement recommendations to management, drives consistency and improve reporting

- Excellent Oral and Writing English skill including presentation skill

- Ability to Manage Client call, communication Independently

- Experienced in Preparing Large scale FRS, BRD , Wireframe ,proposal document

- Knowledge of Scrum and Agile Methodology

- Jira Knowledge would be added advantage

- Experienced in preparing the estimation document will be added advantage

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.