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Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
We are looking for a dynamic and experienced Sales Trainer to design, deliver, and evaluate sales training programs that enhance the performance of our sales team. The ideal candidate should have strong sales expertise, excellent presentation skills, and the ability to coach individuals to achieve business targets.
Key Responsibilities
Design and deliver engaging sales training programs for new hires and existing sales teams.
Conduct induction training for newly joined sales executives and counselors.
Train employees on sales techniques, objection handling, customer engagement, negotiation, and closing strategies.
Develop training modules, presentations, role plays, and learning materials.
Conduct product and process training to ensure complete understanding of offerings.
Assess training effectiveness through evaluations, assessments, observations, and performance metrics.
Identify skill gaps through coaching sessions and provide targeted development plans.
Conduct refresher training and continuous learning programs based on business requirements.
Collaborate with Sales Managers and HR to identify training needs.
Monitor post-training performance and recommend improvement initiatives.
Maintain training records, attendance, assessments, and reports.
Stay updated with industry trends and incorporate best practices into training programs.
Required Qualifications
Bachelor's degree in Business Administration, Marketing, Education, or a related field.
3–6 years of experience in Sales Training, Learning & Development, or Sales Coaching.
Prior experience in education, EdTech, healthcare, BFSI, retail, or service industries is preferred.
Strong understanding of sales processes and customer relationship management.
Excellent communication, presentation, and facilitation skills.
Ability to motivate and coach individuals and teams.
Proficiency in Microsoft Office and Learning Management Systems (LMS) is an advantage.
Key Skills
Sales Training
Sales Coaching
Communication Skills
Presentation & Facilitation
Objection Handling
Negotiation Skills
Customer Relationship Management (CRM)
Performance Coaching
Team Development
Training Needs Analysis
Public Speaking
Time Management
About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.
Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office
Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)
Roles and Responsibilities :
- Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
- Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.
Desired Candidate Profile :
- Excellent command on both English and Hindi Language(verbal and written)
- Graduate or Post Graduate, certifications are a plus
- Confident,Driven, Enthusiastic, and Innovative.
- Experience of training sales professionals preferably in financial industry
- Knowledge of Global Market. (Forex & Comex)
Required - Dealer In-house Trainer
Location: Ahmedabad
Industry- Automotive industry
Must have experience as an Automobile Trainer candidate will have a background in a car dealership
Objectives of the job
To ensure Skill Enhancement of sales and after-sales staff :
a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs
b) Delivery of training courses and programs as per OEM’s standards.
c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims
and objectives of the dealership via in-house trainings, role plays, tests etc. and provide feedback to OEM for future training requirements
d) Implementing an in-house training system at the dealership
Key Responsibilities:
- Conduct training sessions for dealership staff on various aspects of automobile sales, customer service, product knowledge, and dealership operations.
- Develop training materials, modules, and resources tailored to the needs of dealership personnel.
- Collaborate with management to assess training needs and implement strategies to enhance performance.
- Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
- Stay updated with the latest automotive industry trends, technologies, and best practices to incorporate into training sessions.
Job Designation/Field of Work:
1 Operational
To perform training needs analysis (TNA) for each department and identify the gap vis-à- vis product knowledge, sales process and soft skill
To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required
To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales
To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales
Evaluation and Assessment of Trainings conducted
In-house Training:
Conduct Foundation Training on Brand through E-Training for all new sales staff
Conduct Internal Orientation training for Sales and After sales staff
Conduct Basic Auto Technology Module and Test as per OEM guidelines
Ensure implementation of On Job Training through Training Log Books
Conduct Product and Sales Process Training with role plays at dealerships
Train the team on product launch updates and competition comparison
On the job training and shadowing for Sales staff to improve conversion and productivity
To design, conduct & monitor timely evaluations after the training has been imparted
Liaison with OEM
Coordination with OEM Team on Training Needs
To get updated information on Products and Processes in terms of Training Content from OEM’s Sales Training and After-sales Training team
.
Training MIS
Timely reporting of monthly MIS of Dealer sales staff
Manpower Required-Onboard-Trained status
Month-wise Training Report
To maintain records of each training program done and the evaluations completed in a separate file
- Assessing the needs of the customers and employees and developing and conducting training sessions to familiarize and execute the training requirement for the Company, which will help in sustainably grow Straumann business
- Determines training needs and requirements for the Company by meeting with managers, talking with employees and reviews existing training materials available to determine appropriateness and relevance
- Modifies or creates course materials and training manuals to meet specific training needs. Presents in-person and online training sessions
- Schedules training sessions and manages course enrolment and monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as and when necessary
- Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
- Manages costs for all programs
- Monitor and report on industry best practices
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
- Develop curriculum, assessment techniques, and instructional delivery material- curriculum guides, lesson plans, course outlines, etc.
- Taking On-line sessions
- Providing instructions to Graphics team to ensure timely delivery of scripts.
- Expert in providing online solutions
- Guide students for preparation of NCERT modules
- Overall responsibility of the script for quality adherence.
JD For Process Trainer –surat
Immediate Joiner With Telecom Process Training Experience
Should Have Good English Communication Skills
Should Have Minimum 2-5 Yrs. Experience In Telecommunication
Open For Travelling
Ok With 12 Months Contract
6 Days In A Week
Must Be Proficient In Local Language
Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.
Retail Experience With A Proven Track Record.
Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.
Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.
Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.
Ability To Motivate, Teach And Inspire Retail Staff.
Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques
- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
- Guiding learning programs and outcomes through the lens of learner’s profile and behavior
- Conducting research and recommendation processes to build a robust outcome-based learning architecture
- Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
- Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
- Analyzing ongoing student learning performance to validate the robustness of the learning methodology
- Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis
What you need to have:
- Masters in Liberal Arts or related field and some prior experience in research and research methodologies
- More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
- Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
- Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
- System 2 thinker (as Kahneman describes)
- Ability to think in the lines of structure, system and scale
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.
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