Sales Trainer

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

The position is open for a multi-skill team member who will be the Training and Placement Executive positioned in the Bangalore location. The role will require the team member to work in collaboration with the group head with accuracy, quality, and timeliness. On a day-to-day basis role will demand to work on different training and placement strategies through student interactions and liaising Streamlyn Academy with Corporations. Role requires the team member to think on the feet, have a problem-solving approach, and be able to work in a challenging and target-oriented environment.

Key roles and responsibilities

To look after the training and placement activities of digital marketing students

To have close liaison with industry for the placement of students. ·

To collect feedback from the companies coming for placement ·

Arrange and conduct training programmes for soft skills and interview facing skills for the students using institutional and external expertise. ·

What is the big picture that you would be part of? 

At the heart of Illumine’s work is unleashing the potential of collectives through knowledge intervention.   

• How to unleash the potential of people in some of India’s largest corporates, public sector institutions, state universities? Is it to be done through providing new professional ideals or new ways of sense-making one’s environment or new methods of working or combinations of these?  
• How do we ensure that interventions are delivered with quality, at scale, with speed?  

These are some of the pieces of the puzzle which we work on in any of the knowledge interventions. If these challenge statements interest you then Illumine can be the right place for you. 

Your contribution spaces: 

Coaches are the foundation on which quality delivery of Illumine’s interventions rest. As the coach leader you can be the builder and custodian of Illumine’s network of coach partners.   

This means two things – 

(a) Setting-up Illumine’s network of coaches for different sectors e.g., corporates, universities  

(b) Nurturing coach partners 

So, on one hand you attract new quality coaches, set up strong selection criteria, contract them with win-win deal. On the other hand, you coach them on specific knowledge interventions to ensure delivery with excellence. 

Who is likely to succeed in this role? 

Ask yourself – 

• Am I interested in building people? 
• Do I see myself evangelizing new ideas/ propositions to people?  
• Do I have strong engagement skills – can I attract, manage, and nurture new coaches? 
• Do I have coaching experience? 

• Do I have the knack of going deeper into new knowledge, new ideas?  

Preferred Experience: 

• 5+ years of facilitation and coaching experience in corporates 
• Experience in building community, setting up network/ channels 

Explore before you dive: 

1. The Illumine Labs website: https://illumine.in/lab.html 

1. Explore our ideas on YouTube Channel - https://www.youtube.com/channel/UCV-gUBhwW6qOQ-IBXC2Nhpg 

1. Explore the philosophy that drives our work - http://srinivasv.com/ 
   Our theory of work: www.illumine.in/ageofcontribution 

• Identify and design learning solutions to support Fynd’s growth
• Plan and Conduct initiatives to keep the Fynd team engaged by arranging building culture events online/offline
• Research, develop, and facilitate exciting and impactful asynchronous and synchronous L&D programs
• Maintains the back-end management of learning administration to include certifications, knowledge assessments, external learning inquires, and internal training programs
• Maintenance of all the Learning materials and the internal Learning website
• Develop customized learning paths for team members that incorporate customized and curated learning content
• Track and monitor training consumptions through reporting and analytics
• Passionate about personal development, training, learning, and seeing individuals develop to their fullest potential
• Own the L&D OKRs and provide feedback to the Leaders to iterate upon programs and courses for continuous improvement
• Build and scale initiatives that focus on company culture, individual development, strengthening our leadership, and organizational learning

• 2- 3 years experience in Learning and Development in a startup environment
• Strong written and verbal communication skills
• Experience working with a team in a fast-paced, high-growth environment
• Team-orientated, engaging, and energetic
• Experience developing self-service learning content, such as e-learning modules
• Strong logistical planning and organizational skills
• Capable of working collaboratively across multiple departments

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

What you need to have:

Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.

We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.

You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc. 

While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.

Roles and Responsibilities:

> Meeting Customers for feedback, presenting the product, understanding their need etc.

> Resolving Trainer and Customer Issues

> Finding Right trainers/training partners

> Looking after Training Operations - before and after booking

> Defining and Executing Account Specific Marketing Initiatives

> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages

Skills and Qualifications:

 > Passion for Start-up 

 > Ability and Will to Lead, take initiatives, solve people issues 

 > MBA or equivalent Degree (but not necessarily)

 > At least 2 years of industry experience, Ideally 4-6 years 

 > At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background] 

 > Strong Communication Skills

 > B2B Customer Handling experience is a must

 > Working Knowledge (beyond basics) of MS Word and Excel

• S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
• S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
• S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
• S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
• S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.